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(Round-trip)
Airports
Origin
Vancouver
C$ 602
only
C$ 602
Edmonton
C$ 747
only
C$ 747
Destination
Singapore
C$ 602
only
C$ 602
Thu, 18 Jan
YVR
SIN
22h 05m
Mon, 22 Jan
SIN
YVR
24h 45m
C$ 602
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 250 reviews
Overall
6.9
Boarding
7.0
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

TPE
XMN
Excellent 8.0

Staff was friendly

LAX
XMN
Mediocre 2.0

Nothing

I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!

Wed, 11 Apr
YVR
SIN
25h 05m
Tue, 17 Apr
SIN
YVR
33h 15m
C$ 644
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4104 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
NRT
Okay 5.6

No veg meal

JFK
PVG
Okay 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

CDG
PVG
Good 6.3

One membre of the crew

No veg meal

PVG
LAX
Excellent 10.0

Fight crew was amazing

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

Wed, 14 Feb
YVR
SIN
32h 50m
Wed, 14 Mar
SIN
YVR
30h 50m
C$ 701
Trip: 28 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 29 Jan
YVR
SIN
19h 40m
Tue, 6 Feb
SIN
YVR
18h 15m
C$ 798
Trip: 9 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2986 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
JFK
Okay 5.6

Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu

You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay.

MNL
NRT
Excellent 8.0

I wasn't able to pre-select my seat.

HND
SFO
Excellent 8.6

They give a lot of food and the 12 hour flight was comfortable

Limited selection for entertainment

NGO
NRT
Excellent 10.0

I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !

ORD
MDT
Excellent 10.0

The high level of service and attentiveness

Wed, 28 Feb
YVR
SIN
26h 15m
Mon, 12 Mar
SIN
YVR
20h 20m
C$ 807
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.0
Food
7.6
DPS
TPE
Excellent 8.3

I liked the movies, and the leg room in the economy section.

I don't like yogurt.

TPE
SFO
Excellent 9.6

They let me sleep.

I liked everything.

BKK
TPE
Excellent 9.6

The crew was LOVELY and seats were comfortable.

No vegetarian food option and couldn't figure out how to put in a special request online.

MNL
TPE
Excellent 9.3

The airline crew was very professional and friendly

The boarding can be confusing as an economy passenger it’s a free for all when they call for your section

SFO
TPE
Excellent 8.3

Very friendly and helpful flight attendants!

No vegetarian options for the meals... No snacks available for in-flight purchases... No menu of beverages available...

Sat, 13 Jan
YVR
SIN
21h 35m
Mon, 29 Jan
SIN
YVR
18h 25m
C$ 605
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 250 reviews
Overall
6.9
Boarding
7.0
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
SIN
Mediocre 2.0

Nothing

They will cheat u of money. Somehow. Beware.

LAX
XMN
Mediocre 2.0

Nothing

I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!

TPE
XMN
Excellent 8.0

Staff was friendly

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

Tue, 30 Jan
YVR
SIN
34h 40m
Wed, 7 Feb
SIN
YVR
38h 00m
C$ 656
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4104 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

JFK
PVG
Okay 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

Mon, 15 Jan
YVR
SIN
21h 35m
Mon, 29 Jan
SIN
YVR
18h 25m
C$ 605
Trip: 15 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 250 reviews
Overall
6.9
Boarding
7.0
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

LAX
XMN
Mediocre 2.0

Nothing

I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!

Wed, 11 Apr
YVR
SIN
25h 05m
Sat, 28 Apr
SIN
YVR
17h 35m
C$ 656
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4104 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
NRT
Okay 5.6

No veg meal

CDG
PVG
Good 6.3

One membre of the crew

No veg meal

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

JFK
PVG
Okay 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

PVG
DEL
Okay 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

Thu, 18 Jan
YVR
SIN
22h 05m
Mon, 29 Jan
SIN
YVR
18h 25m
C$ 605
Trip: 12 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 250 reviews
Overall
6.9
Boarding
7.0
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
SIN
Mediocre 2.0

Nothing

They will cheat u of money. Somehow. Beware.

TPE
XMN
Excellent 8.0

Staff was friendly

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

Sun, 22 Apr
YEG
SIN
29h 10m
Mon, 30 Apr
SIN
YEG
21h 53m
C$ 747
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 17 May
YVR
SIN
24h 30m
Sun, 27 May
SIN
YVR
34h 45m
C$ 657
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4104 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
NRT
Okay 5.6

No veg meal

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

Mon, 15 Jan
YVR
SIN
21h 35m
Sat, 20 Jan
SIN
YVR
18h 00m
C$ 606
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 250 reviews
Overall
6.9
Boarding
7.0
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

LAX
XMN
Mediocre 2.0

Nothing

I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!

XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

Sun, 11 Mar
YVR
SIN
20h 25m
Fri, 16 Mar
SIN
YVR
24h 00m
C$ 821
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
KUL
Good 6.6

No food service until last hour of flight. No drink or offered.

BKK
TPE
Excellent 9.6

The crew was LOVELY and seats were comfortable.

No vegetarian food option and couldn't figure out how to put in a special request online.

DPS
TPE
Excellent 8.3

I liked the movies, and the leg room in the economy section.

I don't like yogurt.

TPE
JFK
Excellent 10.0

great service by flight attendant; clean bathroom; free tasty meals and snacks

TPE
LAX
Excellent 9.3

Crew was very professional and friendly and tried to to assist all passengers

My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage

Sat, 24 Mar
YVR
SIN
18h 50m
Sun, 8 Apr
SIN
YVR
48h 40m
C$ 769
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 15 Jan
YVR
SIN
40h 05m
Thu, 15 Mar
SIN
YVR
35h 50m
C$ 665
Trip: 59 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4104 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
LAX
Excellent 10.0

Fight crew was amazing

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

JFK
PVG
Okay 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

PVG
DEL
Okay 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

Mon, 12 Mar
YVR
SIN
20h 25m
Fri, 16 Mar
SIN
YVR
20h 20m
C$ 821
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
SFO
Excellent 9.6

They let me sleep.

I liked everything.

MNL
TPE
Excellent 9.6

China Irline crew and staff have the painful boarding and check-in process to a science: impressively organized which makes check-in and boarding such a breath.

TPE
LAX
Excellent 9.3

Crew was very professional and friendly and tried to to assist all passengers

My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage

TPE
JFK
Excellent 10.0

great service by flight attendant; clean bathroom; free tasty meals and snacks

SFO
TPE
Good 6.6

They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole

Tue, 1 May
YEG
SIN
28h 30m
Wed, 9 May
SIN
YEG
28h 03m
C$ 779
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 12 May
YVR
SIN
57h 00m
Sun, 27 May
SIN
YVR
34h 45m
C$ 668
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4104 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
NRT
Okay 5.6

No veg meal

PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

Mon, 14 May
YVR
SIN
46h 10m
Sun, 27 May
SIN
YVR
34h 45m
C$ 668
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4104 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

JFK
PVG
Okay 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

*
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