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Cons: Every thing perfect, I’m so happy with the service.

Pros: Great flighy

Pros: The crew was nice as always.

Cons: The leg space was way too small compared to other airlines at the same rate.

Pros: The crew was ok but the seat was not so good, the toilets are clean. The workers on check in were nice

Cons: The check in counter could open earlier. The line up was long. Our flight leaves at 0210 to Nanjing while the flights to Beijing leaves at 2:30 yet the check in counter open earlier than ours.

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Cons: plane parked too far from main terminal. long bus ride delays arrival time.

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Pros: Boarding was not on time and passengers were bused to a remote location for boarding airplane

Cons: Provide WIFI and new released movies

Pros: The seating wasnt very comfortable

Cons: The food wasn’t that great and the seating was old.

Pros: The crew was good. The food was OK.

Cons: The battery for my electric wheelchair was seized in China for being over regulation (despite the fact that it was not). No accommodation was provided. AirChina put me on the plane after inspecting the battery. I would discourage any disabled passengers from traveling through China)

Pros: Great crew

Cons: 6 hours late

Pros: The crew was pretty great, and Were very attentive, and gave out lots of beverages to keep us hydrated.

Cons: It wasn’t the easiest flight, because there were a lot of crying children, and we waited on the tarmac for two hours due to electrical problems. The plane seemed somewhat old and kind of falling apart. Not very reassuring. .

Pros: Food.

Cons: The economy seat is too cramped!

Pros: Food.

Cons: The economy seat is too cramped!

Pros: Crew is very friendly! And overall plane was clean.

Cons: Better control of rude/upsetting passengers around.

Pros: it was jfk to vancouver that time. but now 2019 its non stop from jfk to manila

Cons: I don’t recommend to fly with philippine airlines It will really mess up your schedule. They keep changing and changing their flight schedule Very disappointed.

Pros: Straight flight.

Cons: No shuttle bus available from New Jersey to JFK. The food was not that good, meat was tough to chew. Meatballs were dry. The crew members were good ‘tho.

Pros: The food was good

Cons: It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated.

Pros: I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon

Cons: Providing better food and movie

Pros: Most of the crew was really nice and the entertainment choice was great.

Cons: Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up.

Pros: The seat was comfortable, and food was very nice.

Cons: Nothing I could think of

Pros: Food selection. However, the snacks need to be readily available on long flights.

Cons: Entertainment is lacking behind other international carriers

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Cons: Some cabin crew seemed quite grumpy, whilst others were friendly & welcoming. Food was very good

Pros: Air Canada crews continue to be friendly, polite and proactive, and definitely earn their best-in-North-America ranking.

Cons: I haven't flown AC in a while, but I remember this flight having dinner service and cookies + ice cream. While the printed menus themselves have improved, I would have preferred dinner service over breakfast especially as those with connecting flights get another breakfast no matter how short.

Cons: I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now.

Pros: The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!

Cons: I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!

Pros: Everything!

Cons: Offer better options to redeem rewards/miles!

Pros: Cleanliness & spacious leg room

Cons: Serve the coffee/tea with the meal, not after.

Pros: Everything was great!

Cons: More dates available for reward redemption

Pros: Boarding so efficient we left early and arrived super early.

Cons: WiFi on plane dropped out a lot.

Pros: Nice short flight, crew was nice.

Cons: Not cancelling our flight

Pros: Flight crew was ok and boarding was really quick

Cons: Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :(

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Cons: Food could be better.

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Pros: Flight left on time & arrived on time.

Cons: Quality of the snack could be improved.

Pros: Crew was amazing

Cons: Entertainment and dinner food

Pros: Crew was very nice and responsive.

Cons: The flight was so hot. No personal air controls. Economy was horribly small.

Cons: Delayed

Pros: Seats were comfortable

Cons: The food was literally inedible. The breakfast of mushroom omelette and sausage was so unsavory, I could see the line where the outter “eggy” shell covered the inside, decidedly less eggy and hidden section. I had to stop eating it after 3 bites. Very disappointed with food quality.

Pros: The crew went out of their way to ensure the comfort of passengers.

Cons: No complaints

Cons: Not sitting for an hour on the runway with no A/C.

Pros: The view.

Cons: Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early.

Pros: Crew was amazing. Plane was incredibly clean, including bathrooms. Pilots flew smoothly.

Cons: Need a few more movies and music. Breakfast options could be better.

Pros: Crew was very nice.

Cons: Food must have variety diversity

Pros: Service overall excellent. Attention to needs of pax.

Cons: Food and beverage can still be improved. Aircraft configuration can be improved. Space too tight to even an average size person.

Pros: The food was good and the seating was great as well

Cons: I wish there was a menu to request more food and drinking. I only had 2 drinks with my meals for the entire flight.

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Cons: Need better movie options

Pros: The plane from Guangzhou to Beijing was newer and very well designed business class seats, the convenient layout was exceptional. I think the meal ok but the staff was exceptionally friendly helpful and took good care of me. Also this aircraft had a large movie assortment, larger than usual.

Cons: I think the meals are the only area lacking, again not easy to have pre made meals that are as good reheated.

Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport

Cons: I would like a refund

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Pros: Straight flight.

Cons: No shuttle bus available from New Jersey to JFK. The food was not that good, meat was tough to chew. Meatballs were dry. The crew members were good ‘tho.

Pros: Crew was nice and helpful. Seats were decent for economy.

Cons: Charging outlets for non phone devices.

Pros: Amazing crew excellent service as always

Cons: IFE was down for the entire flight

Pros: Food was good, and offered even on short flights. Crew is very nice

Pros: The plane from Guangzhou to Beijing was newer and very well designed business class seats, the convenient layout was exceptional. I think the meal ok but the staff was exceptionally friendly helpful and took good care of me. Also this aircraft had a large movie assortment, larger than usual.

Cons: I think the meals are the only area lacking, again not easy to have pre made meals that are as good reheated.

Cons: Need better movie options

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: Nothing

Cons: Lost our bags twice and 19 hr flight became 31 hours to get to our destination. Now return flight is already delayed 1 1/2 hours

Cons: Lounge in Lhasa

Pros: Overall good flight

Cons: First flight was delayed which resulted in the missed connection, overnight stay in Beijing and lost time in our final destination

Cons: Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.