Overview

Swissotel Merchant Court, Singapore
Best Kids Facilities

20 Merchant Road, Singapore 058281, Singapore
+65 6337 2288

C$ 214+

Overall guest ratings

8.7/10 Excellent
based on 4,359 reviews

Review highlights

  • 9.8
  • 9.0
  • 6.4
  • 6.4

Good to Know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Swissotel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance of the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites all offer free Wi-Fi and cater to the needs of the most discerning travelers, featuring state-of-the-art technology and exclusive amenities.

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    Fairmont

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    based on 4,359 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      9.8 "City centre within easy reach, said 98%."
      7.1 "Great parking, according to 71%."
    • 9.0 "Excellent pool."
      9.2 "Clean pool, said 92%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      8.3 "Housekeeping was great, according to 83%."
      7.3 "73% found the restaurant service to be one of the best."
      9.3 "93% were impressed by the laundry service."
      8.3 "Management was excellent, said 83%."
      7.8 "Hotel security was great, thought 78%."
    • 8.2 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 7.6 "Tasty food."
      7.2 "Yummy desserts, said 72%."
      7.5 "75% enjoyed the side dishes."
      7.3 "73% enjoyed the snacks that were offered."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
      6.8 "68% said the architecture was not spectacular."
    • 6.4 "Average value."
    • 6.4 "Rooms are ok."
      6.5 "65% said the view was so-so."
      5.8 "Only 58% found the balcony ok."
    • 5.9 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
      6.9 "Only 69% thought, the hotel was luxurious."
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    Overall Rating

    8.8 Excellent
    based on 2,005 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
      7.6 "Housekeeping was great, according to 76%."
    • 8.9 "Pool is good."
    • 7.1 "Internet works."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.6 "66% said the view was so-so."
      6.1 "Only 61% found the balcony ok."
    • 5.8 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
      6.4 "64% said the architecture was not spectacular."
    • 5.5 "Average value."
    View all review categories

    Overall Rating

    8.7 Excellent
    based on 1,394 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Excellent pool."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
      10.0 "100% said the concierge service was amazing."
    • 7.9 "Internet works."
      9.5 "95% thought it was a great value."
    • 7.7 "Good breakfast."
    • 6.9 "Average value."
    • 6.1 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.5 "Only 65% said rooms were big enough."
      6.0 "60% said the view was so-so."
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    Overall Rating

    8.0 Good
    based on 217 reviews
    • 9.9 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
    • 9.1 "Excellent pool."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.5 "Very nice wellness & sports facilities."
    • 7.4 "Good breakfast."
    • 6.6 "Average value."
    • 6.6 "Rooms are ok."
      6.5 "65% said the view was so-so."
    • 5.7 "Vibe was decent."
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    Overall Rating

    8.5 Excellent
    based on 741 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.7 "Internet works."
      9.5 "95% thought it was a great value."
    • 7.6 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.2 "62% said the view was so-so."
    • 6.3 "Average value."
    • 6.0 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.8 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
      5.6 "56% considered the lobby entrance to be so-so."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to Know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent Reviews

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