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|"Beautiful hotel with great amenities."||(in 23 reviews)|
|"Beautiful spacious room Great bed."||(in 9 reviews)|
|"Great location, beautiful property!"||(in 25 reviews)|
|"Convenient on site parking garage"||(in 11 reviews)|
|"No room service menu in the room."||(in 3 reviews)|
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The rooms are beautiful and clean. The room had a refrigerator and wine opener which was perfect. The Chase Park lounge had live music and a fun atmosphere. The movie theater was a nice touch although we did not see a movie during our stay.
What happened to microwaves in hotel rooms? Can we get them back please. The tenderloin room had a nice atmosphere but a very limited menu. The fitness center was somewhat difficult to locate and did not have a sauna even though they offer classes. For the price, it would be nice for some of these additional options.
Everything was truly wonderful. From cleanliness of the entire place to the pool, bars, room service, movie theatre and conference facilities there is not one thing that I encountered on my three day stay that could have been improved upon and I don’t see that very often!
Staff especially helpful and friendly
The shoe shine guy is fantastic as is the bellman staff. I almost allowed one front desk girl to ruin my stay with her inability to provide basic customer service but other than that single interaction, everyone was quite amiable. The amenities are fantastic and the neighborhood, The Central West End, would rival any other boutique environment in the US. The rooms are well appointed although I'll admit the floor lamp in my room was broken beyond repair, the alarm clock seemed to inexplicably lose and gain hours on a daily basis, none of the phones worked quite right and when I requested an ottoman for my chair the staff simply said "No".
I feel like when Sonnesta took over the property they made some cost cutting measures that aren't indicative to running an all inclusive luxury hotel. They seem to rely solely on the innate ability of their staff to anticipate their guests needs. And while exploiting your employees talents is obviously smart I feel that their customer service training for those employees who could use it, is lacking. A hotel representing itself as the Chase does should leave the corner cutting to the Holiday Inn down the street.
Great location as you can walk to many restaurants
Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.
The Chase Park Plaza Royal Sonesta Saint Louis is located in Kingshighway Boulevard in the middle of the Central West End. It has been in existence since the 1920s, and celebrities like Jimmy Carter and Frank Sinatra once stayed here.
It possesses 26 meeting rooms guests can use to host weddings, family reunions, and other special occasions, plus it has a catering menu. Additionally, the hotel offers a swimming pool, a 24-hour business center, concierge services, in-room dining, and even barber shops and gift shops.
This hotel has approximately 400 suites and guest rooms that contain one to two bedrooms. Some of their features include marble baths, fireplaces, air conditioning, and wired/wireless Internet. If a guest decides to stay here longer or even on a permanent basis, they can rent one of its on-site apartments.
There are three restaurants for visitors to dine at. The Tenderloin Room is known for its savory steaks. The Chase Club offers burgers, cocktails, and live music. The Preston serves desserts, Liquid Art Cocktails, and other items.
Guests who enjoy the outdoors will love knowing that the hotel is just right across the street from Forest Park, a park with a zoo, a museum, a golf course, and other fun amenities. They can also check out the Saint Louis Science Center to watch shows at the planetarium or participate in science demos. The Pageant is a hub for live music shows.
Whether staying for a few days or a few years, visitors will enjoy the Chase Park Plaza Royal Sonesta Saint Louis because it's luxurious and close to parks and other sources of entertainment.
based on 518 reviews
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Most Popular Landmarks
- Cathedral Basilica of Saint Louis 0.9 km
- Forest Park 1.8 km
- St. Louis Zoo 2.4 km
- Saint Louis Art Museum 2.6 km
- Fox Theater 2.9 km
- Missouri Botanical Garden 3.3 km