Hotels near St. Louis Lambert Airport

Hotels near St. Louis Lambert Airport

Search hundreds of travel sites at once for St. Louis Lambert Airport hotels

Lambert-St Louis (STL) - St. Louis, MO, United States
Check-in
Check-out
Compare vs. KAYAK |

Best hotels near St. Louis Lambert Airport

Cleanliness
9.1
Comfort
9.2
Facilities
9.1
Location
9.4
Overall
9.2
Overall 9.0 Excellent
Based on 420 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.1
Location
9.4
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.2
Location
9.4
Services
8.9
Staff
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
9.3
Comfort
9.2
Location
9.4
Overall
10.0
Services
9.1
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
8.9
Comfort
9.2
Facilities
9.0
Location
9.5
Overall
9.5
Cleanliness
8.3
Comfort
8.8
Location
9.2
Services
8.6
Staff
9.2

Excellent 9.0
Pros: Location , price ,amenities ,managers special and breakfast. Great staff and cleanest was good.
Cons: N/A
Excellent 9.0
Pros: Everything! Great front desk, no fight on late check out. Food delicious great drinks. Everyone smiling. Love the secure parking lot. Extra soft towels and kleenex!! And for those of you that love an extra hot shower, you're staying at the right place. Recommend to everyone
Cons: Nothing to say here all was excellent
Good 6.0
Pros: The place seems to need a little touch up in several places
Cons: Those working there were very pleasant
Excellent 10.0
Pros: Nice sit down breakfast. Enjoyed the food and surroundings.
Excellent 10.0
Pros: Excellent
Cons: Nothing
Excellent 8.0
Pros: Convenient. Long term parking breakfast
Cons: Outdated
Excellent 10.0
Pros: super helpful We had a problem with our door lock fixed in minutes
Cons: Nothing
Excellent 10.0
Pros: Very happy with this stay
Excellent 10.0
Major concern is cleanliness and this place was excellent. Happy hour and superb hot breakfast makes this an excellent choice for an overnight or longer stay. Room. A little tight even for just 2 people......but again CLEANLINESS is my major concern and this past with flying colors ..
Excellent 10.0
Pros: Everything.
Cons: No.
Excellent 10.0
Pros: The snack and breakfast were added perks and stood out over other hotels also mgr was very professional and friendly
Good 6.0
Pros: Breakfast
Cons: Rooms could use some upgrades
Excellent 9.0
Pros: Shuttle, breakfast, and happy hour. Staff was kind and helpful after a challenging day at the airport.
Cons: I know it is hard to maintain a pool. It was nice, but a little heavy on chlorine. That is not often anyone¿s fault. Still a decent pool!
Excellent 9.0
Pros: Staff service food drinks
Cons: no
Excellent 10.0
Pros: Friendly staff. Happy hour was good. Nice breakfast.
Cons: Nothing.
Mediocre 2.0
Pros: The staff was very nice
Cons: Room had dirty socks left in room - tub not cleaned
Excellent 9.0
Pros: We got there early since we had an appointment at 12pm. The nice lady at the front desk informed us that check in wasn¿t until 3pm but we had 2 very tired kids so she checked and let us check in early. It was a God send.
Cons: The pillows were horrible. Lol I like soft pillows but these were nothing but air. You lay on them and they went flat quickly. I had to ball them up so I didn¿t sleep with a neck pain.
Excellent 10.0
Pros: The staff was very nice ! Breakfast was amazing!
Cons: Could not get in the pool or hot tub . Too many small children in hot tub like (10) kids And the pool was dirty (brown water ) the pool was filled with too many kids and other ppl there was no room and we waited for hours .
Good 7.0
Pros: Complimentary Breakfast and Kickback
Cons: Elevator Slow and rooms are small. Don¿t like the bathroom setup.
Excellent 9.0
Pros: Price with having kids
Cons: Like the time reservation for use of pool, but they should use 1hr time limit during the social distance where after your 1hr up have to leave. Was not able to use hot tub 10 kids in it from age 15 to 4
Excellent 10.0
Pros: First time staying at a Drury Inn & will most definitely be coming back. The whole stay was amazing. Staff was attentive and very kind, room was clean and smelled fresh, bed was comfy, kickback and breakfast were a pleasant bonus!
Cons: The only thing that I could remotely complain about is the pool. It was almost too cold for an indoor pool. Plus the hot tub was out of order.
Okay 4.0
Pros: Proximity to the airport.
Cons: It was very dated and not clean at all.
Excellent 10.0
Pros: The front desk lady was EXCELLENT - VERY PROFESSIONAL & PERSONABLE! Also, I would like to recognize the 2 ladies who helped with serving the liquor & food - they did an amazing job by smiling & showing great hospitality! Thank you - much appreciated!
Good 7.0
Pros: It was clean
Cons: The room was only on 3rd floor and they right over the main entrance
Good 7.0
Pros: It’s convenient location in proximity the the airport.
Cons: When we checked in, we were told we could leave our car in their lot. When we checked out to get our flight a different staff member told us we could not and had to go somewhere else at 5am and paid $30 for parking.
Poor 1.0
Cons: Yes the staff was very rude.
Good 6.5
Pros: Check-in staff were excellent.
Cons: Old. Updated but you still feel its age. Overpriced.
Okay 4.0
Pros: Proximity to airport
Cons: Could not check in until nearly midnight due to power outage. Parking is not included while flying. Hotel did offer parking compensation while checking out the next morning.
Excellent 9.4
Cons: Really small pool
Good 6.0
Pros: The hotel was very nice and clean. Offered lots of amenities..
Cons: When booking this reservation, the impression was free shuttle and parking for anyone staying. This was not the case. We were parking in a SPOT and were charged 82 dollars for parking. This could have been more clear when reserving our stay.
Excellent 9.1
Pros: The location for an early morning flight was great.
Cons: Noise from the Interstate and sometimes the wait for a shuttle was a little too long, especially standing outside in the weather.
Good 6.0
Pros: Close to the airport with shuttle service.
Cons: The receptionist was not friendly nor did she smile. Perhaps it was a very bad day for her.
Excellent 9.7
Pros: Cleanliness; food.
Cons: Security staff.
Excellent 9.7
Pros: Across the street from airport Superb shuttle service no matter what time of day Fresh, clean, sharp rooms Very good breakfast buffet
Cons: No negatives
Excellent 8.0
Pros: The hotel was clean, tidy and the room was perfect for a one night stay. Well organised shuttle service tot he airport. Free popcorn and soda for guests up to 10pm! No restaurant however and the Italian restaurant next door served the most awful pizza we have ever experienced!
Drury Inn & Suites St. Louis Airport - St. Louis
Rated #1
9.0
Excellent 9.0
Based on 420 reviews
Details
Reviews
C$ 189

Cleanliness
9.2
Comfort
9.1
Facilities
8.7
Location
9.1
Overall
8.5
Overall 8.8 Excellent
Based on 361 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.7
Location
9.1
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
9.0
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
7.0
Cleanliness
9.3
Comfort
9.1
Location
9.2
Overall
10.0
Services
9.0
Cleanliness
9.8
Comfort
9.8
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.3
Staff
9.0

Okay 5.0
Pros: The room size was good and the staff was friendly. One of the staff helped the maid get our room ready faster because it was past the 3:00 time when it was supposed to be ready.
Cons: We arrived early so our room wasn't ready, but then it wasn't ready by the 3:00 time either. Had to wait a bit for it to get ready. Breakfast was not very good. Items did not get replaced in a timely manner. They needed to have 2 ppl working the breakfast area.
Excellent 10.0
Pros: Amazing stay!!! Extremely comfortable and clean rooms!!! Wonderful breakfast!!! Nice staff!!! Super close to airport!!! Thanks!!! 😊
Good 7.0
Pros: Employees were very helpful and property was clean and comfortable
Good 6.0
Cons: No pets and unable to cancel.
Good 7.0
Pros: Location
Cons: Tub was slow draining Bug was in refrigerator Disappointed in the cleanliness
Excellent 10.0
Pros: The roll in shower since I walk with cane. The toilet being higher so many feel like on the ground. Loved coming in back door and room right there. I liked having the gate in parking lot. Room was spacious for my daughter and i.
Cons: The Orange juice machine was out of order at breakfast. I ask my daughter to bring me a glass of Orange juice but she threw me an orange.
Excellent 10.0
Inexpensive and right next to airport parking
Excellent 9.0
Pros: Everyone was very nice and helped; great location
Cons: Maybe consider breakfast potatoes without meat; put meat on the Side and have more than one option versus only steak
Okay 5.0
Pros: Nothing I asked the person that booked my room if this place had a pool I was told yes they failed to tell me it was an outside pool it¿s to cold for that
Excellent 10.0
Pros: Great
Cons: No
Excellent 10.0
Pros: Cleanliness, the polite staff, had a microwave, refrigerator, free parking, and free breakfast
Excellent 8.0
Pros: It was close to airport. Had vacancy when I needed it last minute. Room was clean.
Excellent 10.0
Pros: Friendly staff and walking distance to Bandana BBQ restaurant
Excellent 8.0
Pros: Proximity to restaurants.
Cons: Men's restroom door just off the lobby was loose and had to be pulled shut. A roach was found in the floor of room 401 in the middle of the night.
Good 6.5
Cons: The desk clerk was rude. Each time we went to the front desk, no one was there. It took a very long time for them to return. There was a party in the rooms across the hall; we got NO sleep.
Excellent 10.0
Pros: Nice clean motel with great staff.
Cons: No
Excellent 10.0
Pros: Staff was super friendly, the shuttle was very convenient & room was clean!
Excellent 8.0
Pros: clean,convenient to airport and a decent breakfast buffet with hot coffee.
Excellent 8.8
Pros: The staff were always bright, helpful, and polite.
Excellent 8.3
Pros: Convenient to the Airport. Safe. Comfortable,
Hampton Inn St. Louis-Airport - St. Louis
Rated #2
8.8
Excellent 8.8
Based on 361 reviews
Details
Reviews
C$ 164

Cleanliness
8.5
Comfort
8.5
Facilities
8.1
Location
8.7
Overall
8.0
Overall 8.1 Excellent
Based on 759 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.1
Location
8.7
Overall
8.0
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
5.0
Overall
2.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.3
Comfort
8.3
Location
8.4
Services
8.2
Staff
8.3
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.4
Comfort
8.4
Facilities
9.2
Location
8.0
Overall
8.5
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
9.1
Comfort
9.2
Location
9.0
Services
8.9
Staff
9.0
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.7
Overall
8.8
Cleanliness
8.1
Comfort
8.1
Location
8.4
Services
8.2
Staff
8.5

Excellent 8.0
Pros: I loved the amazing white linen and comfortable pillows. I kinda hated the bar closed at 11, but it was awesome. Huge showers, great customer service. There were a lot of noisy children in the hallways after 11:30pm, but I called the front desk and they resolved the issue very promptly! Over all a nice experience!
Excellent 8.0
Pros: View of the runway to watch airplanes takeoff and land. And the sunrise over the tree line in the morning.
Cons: Bed had a loose pad and regular sheet for the mattress cover and bunched up while sleeping, making the bed feel lumpy. Located next to airport made to room a little noise. The Windows where dirty and affected attempts to photograph the scenery.
Excellent 8.0
Pros: Quick check in, restaurant and bar in hotel that we didn¿t use but very convenient.
Cons: The bathroom wasn¿t really clean and the towels provided were small, old and lots of wear and tear. More like towels you¿d expect at a Motel 6
Excellent 9.0
Pros: The young man at the front desk was awesome! He was well dressed and very informative.
Cons: There was nothing I did not like.
Excellent 10.0
Pros: The hotel was clean and everyone was so nice. The hotel is close to everything. We drove 580 miles to see the Cardinal's play and the hotel was just minutes away from the stadium. I highly recommend this hotel.
Cons: My wife and I were only there for a weekend. I didn't have any dislikes. I can't think of anything negative to say about this hotel.
Okay 5.0
Pros: The staff was nice.
Cons: The toilet did not work properly. The hotel was kind of outdated.
Excellent 10.0
Pros: The staff was very appreciate and supportive
Excellent 10.0
Pros: Customer service and comfy bed.
Cons: No.
Excellent 10.0
Pros: shower, reasonable parking fee, bed
Okay 4.0
Pros: location
Okay 4.0
Cons: Very pricey food. Which we would be fine if it was worth it.
Excellent 9.0
Pros: Proximity to airport
Cons: Had to pay for parking. I don't companies, businesses trying to mickel and dime a customer.
Excellent 10.0
Pros: Great staff. Very professional. Rooms were clean. Overall good experience.
Cons: I had to pay for parking. I feel like its a way to get extra money and make money back on the back end. Also with covid numbers going although there was a sign saying 2 people at time elevators should be monitored. It was 5-7 people getting on at a time.
Excellent 10.0
Pros: My favorite part about this hotel was that it looked like a 5 star hotel at a 2 star price.
Cons: No free breakfast
Excellent 10.0
Pros: The best thing I liked about the hotel was the diversity and also the staff they were so helpful they helped me with everything that I needed, the hotel was very clean. I will totally recommend this hotel to anyone that visit St Louis Mo.
Cons: They need good music at the bar ¿¿
Excellent 10.0
Pros: The hotel is located quite close to the airport, shuttle service is available on demand, the rooms were excellent and well-kept; the staff was friendly and helpful; overall the hotel was a perfect place for me to be able to get to my hotel quickly
Excellent 10.0
Pros: It was close to the airport. The beds were comfortable & the room super clean.
Cons: No
Okay 4.0
Pros: Small convention style complex...
Cons: Lots of projects and maintenance things left in the lobby. Hairs and drip marks found upon entry to our room. Listing indicated that the pool and restaurant would be open. They were not.
Good 7.0
Pros: Overall pretty average experience.
Cons: Pool was not in service. Room was not serviced. Both are Covid pandemic issues. Parking fees were additional which is a big dislike.
Good 6.0
Pros: The staff was polite, helpful, and professional.
Cons: We called ahead to confirm pool was open, so it was disappointing to learn that both indoor and outdoor pools were undergoing renovations. Also our room had visible stains on the bedding & carpet and the shower drain was clogged. Not a 4 star experience.
Poor 1.0
Pros: The location was close to the airport. Hot water in the shower.
Cons: They had a very elderly man working desk at 1am and he couldn¿t find our reservation. He was not helpful and wanted to charge me again. It was an hour ordeal to finally get into our room. I found a black hair in the shower. Very unsatisfied.
Okay 5.0
Pros: Friendly staff, clean room
Cons: Outdated rooms (bathroom wall paper, door handles), bathroom had no fan, bathroom only had towels for 1 person. Tiny fridge was useless. Not hotel but not worth that price
Poor 1.0
Cons: Trash under the beds dirty socks . Mold and water in ice bucket . Hair on bathroom counter and in sink . Mattress too hard . No microwave
Poor 1.0
Pros: I did not like this hotel at all.
Cons: I honestly didn¿t like this hotel at all!
Poor 1.0
Pros: They are bad business..n no help
Okay 4.0
Pros: How about dirty socks in the dress, malfunctioning lavatory faucet and down hill from there. I made the frint desk aware in AM and nothing done when I returned. I am so weary of using COVID as an overarching excuse for poor service. Never would Marriott?
Cons: Terrible See above. A Marriott property like this? Shocking! Dirty socks in the dresse. r Faucet that gave only hot water. COVID is not an excuse for poor service.
Good 7.0
Pros: Location
Good 7.0
Pros: Location and overall a nice hotel
Cons: Their was hair in the bottom of the shower.
Okay 5.0
Cons: I was gone from 9:00 a.m. to 9:00 p.m. I returned to find that my room had not been cleaned. This is totally unacceptable for the price level and star level of a hotel such as this.
Good 6.0
Pros: Nothing
Cons: Yes, I was charged 50.00 a night for incidentals that wasn’t explained to me when I made the reservation. I had my kid’s with me on fall break and -- was taken from me which limited our plans and spending money for my kids.
Mediocre 2.0
Pros: Good location and the ability to handle a wedding party and guest stays.
Cons: I did not like the day shift desk staff. The guy that worked evening/nights was excellent. Several guests prepaid for their rooms, myself included. After checkout and several days later, we found additional charges were added to our credit cards.
Good 7.0
Pros: Comfortable beds, near I-70.
Cons: As stated in other reviews, staff person was rude- told me there were "700 parking spaces surrounding the building" when I asked about parking, but failed to mention that side doors were blocked off. View was of the rear maintenance area.
Good 7.0
Pros: It was nicely decorated.
Cons: The towels were not thin and appeared to be cheap, the bathroom wasn’t very clean, the room was hot, and we could hear the guests in the next room.
Okay 4.0
Cons: Very expensive parking. Please indicate parking price during booking.
Okay 5.0
Pros: Receptionist was pretty rude with her slick comments Was not told pool was closed and was told I had to pay for WiFi?? License plate was stolen and renaissance didn’t care to even help. I WOULD NEVER RECOMMEND THIS PLACE TO ANYBODY.
Cons: Rude receptionist, pool closed, no free WiFi
Good 6.0
Pros: The location of the hotel was great, also they had a few choices of drive thru restaurants close by. Checking in and checking out was a breeze.
Cons: Rooms needs updating, the toilet in our room made a horrible noise everytime it was flushed. pieces of ceiling spackle were falling. No free wifi, parking,and the pool was closed. I didnt think 4 stars was deserved at all maybe 3 will suffice
Poor 1.0
Pros: 1st room wasn’t clean then the pool was closed not due to COVID
Cons: No
Excellent 8.4
Pros: - clean/updated - friendly staff - driving distance to tourist attractions - no noise from airport noted at night Cons: - facilities obviously still closed due to covid * wasn't able to inquire if in-house restaurant or room service was available or temporarily closed due to pandemic
Poor 1.0
Pros: Close to airport
Cons: Arrived at 8pm. Phone nor clock worked. needed 4am wake up. went to desk. Said they were working on it. Nothing at 9. 10 staff changed. not aware of issue. Complained again at 11. Said would send staff. At 12 req new room. 1st occupied. wakeup 25 min late
Good 6.0
Pros: Location is easy to find and fairly close to things to do.
Cons: Employees weren’t great. They did not tell us that the parking ticket thing wasnt working. When asking them they told us like we should have known. We also had house keeping walk into our room about 10 minutes after checking in.
Good 6.0
Cons: Bathroom lighting is very odd. Room was very small with a lot of furniture crammed in. Hotel is tired.
Okay 4.0
Cons: needs better cleaning
Mediocre 2.0
Cons: The overall cleanliness was poor at best. Air conditioner did not work properly and would not cool, when I shared this with the front desk the said I m sorry with no resolution. Very poor overall cleanliness.
Mediocre 3.0
Pros: Bed was clean and comfortable
Cons: Makeup/blood spattered on counter very obviously in bathroom. Also on door. Also stepped over chicken wing bones on sidewalk outside. Also paid 12$ to park and had to buzz for help to not have to pay again at the gate. Unclean scammers
Poor 1.0
Pros: Nothing
Cons: Big lady at the front desk that was condescending to my wife.
Mediocre 2.0
Cons: They didn't have our reservation when we arrived. When we checked into our room, the toilet was unflushed. When we requested a different room, they put us in a smaller room. We were not informed of the charge for parking, and the lot was inconvenient.
Poor 1.0
Pros: Nice pool
Cons: You have to pay to park after you already paid for a room, when you get there you have to pay a extra 100 dollar deposit
Mediocre 2.0
Pros: The appearance was nice.
Cons: We had a large group of kids screaming and banging on our door from 9pm until 1am. Security couldnt resolve the issue for hours. Our kids were woken up and ended up staying up all night scared. I will never go there again.
Poor 1.0
Pros: Looks good in pictures. Front lobby was good. Staff were polite.
Cons: The room we were in was infested with rodents.
Okay 5.7
Pros: Redone bathroom
Cons: Avoid rooms by the elevator, they don't have enough space between the bed and TV cabinet to fit a suitcase through
Poor 1.0
Pros: Nothing just some rude staff working there
Cons: The front office staff  the night lady
Mediocre 3.0
Cons: Lost my vauables which housekeeping claim they didn't find anything included was diamond ring and wireless headset.
Mediocre 2.0
Pros: the price and location
Cons: A lot. The staff was rude and utterly inefficient. I stayed Friday, Sat., Su, and M nights. On Sat morning, the sheets were changed 'halfway' and new towels were issued. That was the last I saw of cleaning services though I asked several times.
Mediocre 3.0
Pros: The price
Cons: The room was not cleaned properly; found two trays of old, dirty dishes and food scraps in a drawer. We had to remove it because staff was too busy. Shower didn't work properly. Adjoining door to next room (with screaming kids) let in way too much noise.
Excellent 9.4
Pros: The staff was friendly and the lobby was friendly and inviting, there was ample parking and a great location!
Cons: The hotel could have used some fresh carpet.
Mediocre 2.0
Pros: It was near the airport
Cons: While swimming with my 8 and 2 year old we found a dead rodent at the bottom of the pool. The staff did not seem concerned and took them 5 minutes to come and get it out. They did not tell any of the other customers at the pool. The pool was not sanitized
Mediocre 2.5
Cons: Check in was a nightmare, they didn't clean my room in-between nights, woken up by a drunk man banging on my door because he needed to use my bathroom (for 30min) I don't stay here again. Staff was pleasant to deal with. $17 per night for Wi-Fi and breakfeat wasn't cheap!
Mediocre 2.0
Pros: Lobby is beautiful but that's it
Cons: Terrible customer service rooms are nothing special. Ac didn't work
Excellent 10.0
Pros: bell man was awesome with the best customer service
Cons: Parking should be included! Upon check in there was only 1 person and there was a line!
Excellent 9.7
Pros: Room was nice. Bed was comfortable.
Cons: There is a $12 fee for parking that is not included in the price. There is a $10 fee for Internet in your room that is not included.
Excellent 8.5
Cons: no free breakfast
Mediocre 2.0
Pros: I didn't like anything
Cons: I was charged TWICE for overnight parking and I was also charged for my guest overnight stay and he didn't even have a parked car. So I was charged $30! and an additional $20 that was ALREADY taken from my card from when I checked it. I HATED THE RENNAISSANCE HOTEL AND WOULD NEVER STAY THERE AGAIN!!!
Okay 4.6
Pros: The lobby and bar area where good, lots of atmosphere in those areas.
Cons: Free internet was only available in the lobby, it was and extra $10 for internet in our room. Breakfast was not free with our room rate which was $149 for the night. The room had a king size bed but the room was so small it took up almost the entire room.
Excellent 8.6
Pros: Cleanliness. Comfort.
Cons: No frig in rooms. Paying for parking. Small pool.
Renaissance St. Louis Airport Hotel - St. Louis
Rated #3
8.1
Excellent 8.1
Based on 759 reviews
Details
Reviews
C$ 189

Cleanliness
8.5
Comfort
8.3
Facilities
10.0
Location
8.5
Overall
10.0
Overall 7.8 Good
Based on 162 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.8
Location
8.4
Services
7.6
Staff
8.2
Cleanliness
9.2
Comfort
9.0
Location
8.8
Services
8.6
Staff
9.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.6
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.8
Staff
9.0

Excellent 10.0
Pros: Wish we had known the pool was closed before we booked
Cons: Very friendly staff, very comfortable, easy to get to
Good 7.0
Cons: I don't know
Excellent 9.0
Pros: Clean room, had most of the amenities I needed. Front desk attendant worked diligently to make sure we had the rooms since it was chaotic because this was a last second booking for the night and alot of people scrambling cause of multiple airlines drops
Cons: Lack of usb plugs would have been nice but not a game changer. TV was alittle small too but also nothing that important since I just needed a place to crash till my next flight
Okay 5.0
Pros: The staff were very nice and respectful. The location was very clean. Location very nice.
Cons: The staff were very nice and respectful. The location was very clean. Location very nice.
Poor 1.0
Pros: Staff was friendly
Cons: Upon arrival we were given the room keys for someone else¿s room. We walked in to someone having dinner in their room! This was shocking and very unnerving.
Okay 5.0
Pros: The rooms were clean!
Cons: The staffing was completely unorganized and not helpful at all. Booking told me the price of my room was going to be $135, I got to the hotel to check in and he was going to charge me $231….for one night! Lastly, my partner was about to pay for the $231 and the staff member had already charged my card for $181 without telling me!
Okay 5.0
Pros: Generally a fairly clean and nice hotel. I appreciated that the room seemed put together well.
Cons: I didn’t like that they don’t have a shuttle running in the evening to the airport like other nearby hotels do. It took me almost an hour just to get over there after waiting for an Uber.
Excellent 10.0
Pros: Didn't eat breakfast
Cons: Television service
Good 7.0
Pros: Staff was great!
Cons: The room was very warm, Had an Odor upon arrival.
Excellent 9.0
Pros: Clean!
Cons: Just the fact there was no soap
Excellent 10.0
Pros: I loved the manager energy. He was so helpful and gave me great customer service
Cons: Nothing at all.
Excellent 10.0
Pros: Wonderfully friendly staff, great customer service, room was quite and clean.
Cons: No
Excellent 10.0
Pros: Check in was a breeze, the staff was very kind and courteous. The room was clean and comfortable. Bed was new, clean and comfortable. It is near the hotel so some noise was expected. They offered earplugs but the noise did not bother us at all.
Cons: My only two suggestions would be better smelling soap and the breakfast buffet food was only so -so.
Poor 1.0
Pros: The room are what brings the guests back not the staff members.
Cons: Yes--staff members prejudge. Moreover question more about whether I had a room for my stay
Good 6.0
Pros: Cleanliness and friendly staff
Cons: The coffee pot didn't work in the room, and charging electronics was a challenge
Excellent 10.0
Pros: Staff was very friendly and went above and beyond to ensure our satisfaction.
Excellent 10.0
Pros: Friendly staff and a clean room. The shuttle driver was early and ready to go at 4 a.m. as promised and the price was right. Will stay here the next time we are in town. They also had continental breakfast for us at 4 a.m.
Cons: Nothing
Excellent 9.0
Pros: Location to my visit.
Cons: Room had an odor. Not bad but none the less there.
Excellent 10.0
Pros: This hotel upgraded us to a King Executive room on the 4th floor. It was the biggest hotel room I’ve ever stayed in. Modern look and feel. Friendly staff. CLEAN AND PEACEFUL. Best part: Breakfast. A legit buffet breakfast that this grown man apprec
Cons: There was nothing undesirable about this hotel, other than the fact that the ice machines are only on the 1st and 3rd floors, but at least they worked! I wish I could post pictures of the room and breakfast.
Excellent 9.0
Pros: Their breakfast buffet was the best we've had a motel! The pool is inside and asslt water pool which we do not care for.
Cons: Had a slight problem with our key cards, but it was resolved.
Poor 1.0
Pros: Perfect location
Cons: Blood on the sheets, bottle cap under the stool, hair in shower, the glass on the wall picture had spots all over it. Will not go back.
Holiday Inn Express & Suites St Louis Airport, An IHG Hotel - St. Louis
Rated #4
7.8
Good 7.8
Based on 162 reviews
Details
Reviews
C$ 180

Cleanliness
7.8
Comfort
7.8
Facilities
8.3
Location
8.4
Overall
8.0
Overall 7.6 Good
Based on 802 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
8.3
Location
8.4
Overall
8.0
Cleanliness
8.6
Comfort
7.3
Facilities
8.0
Location
10.0
Overall
7.3
Cleanliness
8.0
Comfort
2.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
7.3
Comfort
7.1
Location
7.9
Services
7.1
Staff
7.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.6
Location
8.0
Overall
5.3
Cleanliness
8.8
Comfort
9.2
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
7.6
Comfort
7.5
Location
8.0
Services
7.5
Staff
8.0
Cleanliness
8.2
Comfort
8.6
Facilities
6.6
Location
9.0
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Facilities
9.2
Location
9.0
Overall
9.2
Cleanliness
8.3
Comfort
8.2
Location
8.7
Services
8.2
Staff
9.0

Excellent 8.0
Pros: Room location was nice. Bed was comfortable. I enjoyed being in an area that had a variety of food choices near by.
Cons: When I first arrived early in the AM it wasn't a pleasant greeting just a bland 'do you have a reservation?' with a disturbed look. I said yes, gave the name. AND I was Asked "do you have an early check-in??" which appeared to come off like this young lady was irritated. I just said I would like to go ahead and check-in after such a long drive to get there. But instead another guest who did not look like me got a more professional and warming 'Hello, how may I help you'. who walked up to the side of the front desk. I didn't have the energy to find out why I was frowned upon because I was extremely tired and just wanted to get checked in. That moment set the tone for my morning, but I didn't let it mess up my whole stay. Everyone else I encountered through-out my stay was pleasant.
Excellent 10.0
Pros: Great Staff ! They were very friendly and the rooms were very clean.
Cons: Every was Great!
Poor 1.0
Pros: The receptionists at the front desk were accommodating.
Cons: This hotel was a horrible experience for myself and my family. We have 3 children age 5 and under and were placed in a room with a roach, mold on the air vent, filthy room and mildew smell. The second room had blood on the sheets. Totally unacceptable.
Good 7.0
Pros: Staff was very friendly and helpful. Place was very clean, and i liked that you had to scan your card to get everywhere. Security is nice when staying in a Hotel.
Cons: The beds were small for the amount i paid for the stay. I got a room with 2 beds and the beds werent even queen size. The towels werent ever stocked by the pool. And paying for parking is ridiculous when paying over $--- a night for a Hotel.
Excellent 10.0
Pros: Everything, we experience a delay in traveling back home. Airlines had no available flight vacancies. We needed a room for a day we were not expected any this hotel came through do us. We were so appreciative of the manager who made everything work for us that day. This allow my wife and I the the perfect ending to a bad experience with the airlines.
Excellent 10.0
Pros: All The Professional Staff ALL THE PROFESSIONAL STAFF EXCELLENT NEVER HAVE I EVER AND WE ARE WORLD TRAVELERS TOP SHELF ALL THE WAY
Cons: We Loved everything A microwave in the room would have been nice But I am NOT Complaining
Okay 5.0
Pros: The lobby and restaurant were nice.
Cons: There was so much wrong with this hotel, no bedding, clogged shower,trash under the bed, it was dated, Icould go on. It looks like they renovated the entrance area and have not yet made it to the rooms. Accordingly, their star rating should be lower.
Excellent 10.0
Pros: Everything
Cons: Nothing at all
Excellent 8.0
Cons: The food was terrible
Excellent 10.0
Pros: Great staff
Cons: No
Excellent 10.0
Pros: It was very clean and luxury
Cons: No
Mediocre 3.0
Pros: Location
Cons: i purchased a room with a king bed when i opened the room it had Queen double beds the room was on the far east side of the building had to go back to front desk new room had trash on the floor in the closet there no hand towels in the room the bed bad.
Excellent 10.0
Pros: We stayed in East tower which was updated! Shower was amazing!
Excellent 9.0
Pros: Airport shuttle service
Cons: Limited menu after 9 was VERY LIMITED.
Good 7.0
Pros: location and swimming pool were excellent
Cons: beds were not queen size and smaller rooms (could tell it was an updated older hotel, so that makes sense)
Okay 4.0
Cons: Did not provide enough wash clothes and towels for our family. We called front desk 2 times concerning this and they said they would bring more to the room and never did. Also, booked a 2 Queen room and received a King room.
Okay 4.0
Pros: Location
Cons: Not having queen beds, lining for the beds were not clean, not having towels, paying for parking
Okay 5.0
Cons: Requested a room change as the room was dirty¿hair on the bathroom floor and garbage was not emptying. Hotel accommodated and second room was sufficient. Staff was nice, tho.
Excellent 8.0
Pros: Location and bed was very comfortable
Cons: Rooms are out dated, parties going on the halls late at night and what I would eat I th maybe a 3 star Holiday Inn but not a four star Marriott.
Poor 1.0
Pros: N/A
Cons: The front desk staff checking in was very nice. However, the experience went downhill from there. 255 characters isn¿t hardly enough to express our displeasure with this stay.
Excellent 10.0
Pros: Everything I encountered was great. No complaints!
Cons: No, everything was great!
Poor 1.0
Pros: Location
Cons: Cleanliness(roach in room) key card didn¿t work x 2, room never cleaned on a 3 day stay. Check-in personnel could use course in attitude.
Excellent 10.0
Pros: What I liked most about the hotel was the pool area.
Poor 1.0
Pros: It had a pool.
Cons: The staff was not helpful, the one room we had, had not been thoroughly cleaned. The AC filter had a pre Covid-19 filter. It was caked with sediment and the AC wouldn't work properly.
Poor 1.0
Pros: The staff was very friendly.
Cons: I booked the hotel based on the pictures. The hotel was not like the pictures. The pool area was what was portrayed in ads, our room smelled horrible and was so humid that the bedding was damp. Not family friendly, people were smoking pot all over hotel.
Mediocre 3.0
Pros: I liked that this hotel had a pool and a restaurant.
Cons: Actual price vs advertised price; not updated; small room; noisy room; bug filled pool; no free internet or coffee.
Okay 4.0
Pros: I guess the location
Cons: They charge for parking 15 dollars a day. Which is steep. They don't clean your rooms even if you ask them to. They won't bring you towels. You have to go get them.( Even after they were supposed to clean your room and didn't)
Good 7.0
Pros: Pool.
Cons: Short staffed as everyone else is now. Covid
Mediocre 3.0
Pros: The staff & location.
Cons: My initial room and the room I was switched to, was poorly cleaned. Bed linen terrible.
Good 6.0
Pros: Most of the Staff were courteous & professional
Cons: A janitor was cat calling my friend and I. The side entrances were unlocked so anyone could walk in. My room bathroom was not clean. Hotel rooms leading to my room were open¿again anyone could have come in. I expected much more from Marriott!
Mediocre 3.0
Pros: Nothing
Cons: Yes, I didn¿t like the fact that I paid for a king bed and received a double bed room. No one never discussed this with me while I was checking in. I found out when I went to my room. Went back downstairs and was told they was sold out of king.
Excellent 8.0
Pros: Pool and courtyard were nice.
Excellent 10.0
Pros: When there was a problem with the air conditioning in my original room, my wife and I were moved to a much nicer and more comfortable room.
Poor 1.0
Cons: Worry experience I've had at a hotel! There was drugs, fireworks, fighting etc. at the swimming pool. I reported situation and nothing was done. Didn't get to swim due to the guest. Never again.
Poor 1.0
Pros: Nothing.
Cons: My son was assaulted there by another boy and the way it was handled was not satisfying what-so-ever. I had to call the cops myself and they let them continue to stay. The whole stay was ridiculous. There was not a microwave in the room.
Okay 5.0
Pros: Easy on and off of the interstate.
Cons: At checkin, I was told the king bed that I booked was not available, only a double. It was resolved after getting the manager involved. I was charged $15 for parking. This fee was not listed ANYWHERE in the booking information nor was I told at the hotel.
Mediocre 2.0
Pros: Outstanding front desk staff. Entry & bar area are nice.
Cons: We left our room cleaner than we found it!! 3 false fire alarms. Maybe the reason for the fire alarms was due to all the pot smoking. Profuse on the 2nd floor and in the stairwell. Hotel employee was overcharged but corrected after notified.
Good 7.0
Pros: The customer service from the front desk staff.
Cons: I didn¿t like the dirty sheets and that the room was very cold and the thermostat did not work very well to keep the room warm.
Poor 1.0
Pros: The only thing I liked was how close this hotel is located to the highway.
Cons: There was nothing I liked! I have been calling for a refund and cannot get a hold of anyone! I have pictures to show what me and family had to deal with on our trip. We checked out early as well. This is NOT a 4 STAR hotel. Stop telling people this story.
Mediocre 3.0
Cons: Smell like pot. They charge me for INTERNET!!!!
Mediocre 3.0
Pros: Location
Cons: Room was dirty shower handle broken mine fridge also dirty
Mediocre 2.0
Pros: The lobby
Cons: Room dirty no housekeeping
Good 6.0
Pros: It¿s location.
Cons: The room was located awkwardly and made you walk a long time to get to it. The room was clean but the lobby area was not. Parking was also problematic. We paid for parking but the gate remained open. We didn¿t have to pay.
Mediocre 3.0
Pros: Pool
Good 6.0
Pros: Front desk people were nice
Cons: TV doesn¿t work and nobody would answer telephone from the room No room service at all
Okay 5.0
Pros: The staff were nice. The bar and restaurant were well above average.
Cons: First we couldn¿t figure out how to get in. There were gates and chains everywhere and no directions. There was no toilet paper in the pint sized bathroom. I had to get my own coffee and tp. It was a 1 mile walk!!
Mediocre 2.0
Pros: My room was away from traffic. Quiet
Cons: Had a bad checkin experience.
Okay 4.0
Pros: Location
Cons: I requested room service but never reactives it during my 3 night stay. The bathroom was not clean had what looked like puke and toothpaste on the wall when I asked the from desk they said they can¿t come because it was too late.
Good 7.0
Pros: Location
Cons: People was smoking marijuana in hotel all night long.
Okay 4.0
Pros: We liked the indoor/outdoor pool. As well as the location.
Cons: We didn¿t like that there was no free breakfast offered. They charged $15 a day for parking. Staff wasn¿t very informative at check in or check out. The room didn¿t have a microwave. The rooms were not cleaned very well, or any of the bathrooms.P
Good 6.0
Pros: Location
Cons: Def not 4 stars.
Poor 1.0
Cons: They didn’t respect my confidentiality, they gave my room number information out to my stalker then let them up into my room after I’d checked out in fear. Wildly irresponsible, looking into legal liability and will make sur
Good 6.0
Pros: The pool
Cons: There were stains on the cover and when I checked in I was not told abt the 15 parking fee then used WiFi so paid 25 extra dollars then expected
Poor 1.0
Pros: Nothing! Will never stay here again
Cons: Nothing..room was dirty sheets was dirty...pool was dirty and hot tub didn’t work..shower was dirty!
Okay 5.0
Pros: Friendly staff
Cons: The fact That me and my guest Had to use the bathroom and  there was not any toilet paper at all. Paying over $--- for to say at an ok hotel to have no toilet paper just doesn’t sit well with me.
Good 7.4
Pros: Great lounge
Cons: Rooms dated, lots of issues with keys
Good 6.0
Pros: Bed was extremely comfortable. Very nice. Good TV. Nice set up for outlets and connections for your devices.
Cons: No Microwave, no refrigerator, and the in hotel dining was very, very expensive. $20 for 3 blueberry pancakes and 3 slices of bacon with a water-a incl $3 tip. $20 for a cheeseburger and fries with a water - incl a $3 tip. They must think they are the Ritz Carlton.
Excellent 8.5
Pros: The lobby/restaurant bar are is very well designed!
Okay 5.4
Pros: Shaff were nice enough and the main floor had a very pleasant and clean smell. Food in the restaurant was good but pricey.
Cons: The fitted sheets for the bed were under sized for the bed probably due to shrinking and wouldn't stay on which was very frustrating along with effecting my sleep. Once you moved past the main floor the smell turn from pleasant to mildly musty. Not to mention the women who checked us in said that we were not charged for parking and not to worry about it, then when I got the bill it was there. I don't mind paying for things, but don't tell me one thing then do another. When I registered my complaint during check out the fellow said sorry and quickly checked me out without another word.
Excellent 9.7
Pros: The staff was excellent, particularly the breakfast staff.
Cons: About 7 in the morning a sound check was performed in their attached facility. Was hoping to sleep in a bit.
Okay 4.8
Pros: Great atmosphere, nice lively lobby, nice pool area, etc. Overall facilities were nice Front desk staff were nice and pleasant.
Cons: Room was very damp and moist- very uncomfortable, almost unusable. Ventilation is an issue. Sales office misrepresented costs of hospitality room we obtained in connection with our dad's funeral. Very disappointed that management would not correct this issue after bringing it to their attention.
Excellent 9.4
Pros: I liked location and atmosphere
Okay 4.8
Pros: Friendly staff, tryed to make things right.
Cons: Had trash from previous guests, hair in bath tub, had ants in bathroom they moved us to new room only to have ants there also. They did come and spray but still had lots of ants got on our personal items and brought them home with us ugh.they did give us a 30.00 food credit at restaurant but the food was not good and all the dishes and glasses had a sour dishwater smell. Ugh the staff and people were great but need to have a come to Jesus meeting on room cleaning ,insect control,and a clean kitchen . at least with dishes . also when I arrived I was told I had to pay an extra fee for parking ! really ane you kidding me. I am staying and paying for a room but have to pay to park anywhere! Why not raise the price of the room and include parking . no one likes a surprise. Think it was 12.00 a day. I am not one to write bad reviews and only am writing this in hopes they will correct these things.
Excellent 10.0
Cons: The prices at the restraunts were a bit high
Okay 4.0
Pros: The location was good, as it was located by many restaurants and the airport.
Cons: We were not informed at booking or check-in that parking was $10/night. We were also not informed at booking that we would be charged $40 to a credit card that would be refunded to us after check-out if there were no damages to the room. The front desk staff was very rude and treated us as if we were children, instead of the paying customers that we were. The hotel was very old and the online photos and descriptions were very off from what it looked like in real life. They were doing some sort of construction, so half of the entrances were locked. This was the worst Mariott I have ever stayed at.
Excellent 9.0
Pros: Quick ride to the airport and nice breakfast buffett.
Cons: Parking was awkward and the room at the back of the facility was a very long walk. The crazy kids in-house for their animation convention was weird, but they seemed to quieten after about 10pm so maybe the hotel laid down ground rules. They were entertaining though.
Marriott St. Louis Airport - St. Louis
Rated #5
7.6
Good 7.6
Based on 802 reviews
Details
Reviews
C$ 187

Cleanliness
7.9
Comfort
7.9
Facilities
8.0
Location
8.4
Overall
7.0
Overall 7.4 Good
Based on 457 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
8.0
Location
8.4
Overall
7.0
Cleanliness
2.0
Comfort
6.0
Facilities
2.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
7.0
Overall
7.5
Cleanliness
6.9
Comfort
7.0
Location
7.9
Services
6.7
Staff
7.3
Cleanliness
8.8
Comfort
8.5
Facilities
8.0
Location
8.8
Overall
7.8
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
8.1
Staff
8.0
Cleanliness
7.9
Comfort
7.9
Location
8.4
Services
7.7
Staff
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Location
8.4
Overall
6.2
Cleanliness
7.9
Comfort
7.6
Location
8.1
Services
7.7
Staff
8.0

Mediocre 3.0
Pros: Close to Airport.
Cons: Kids and teenagers screaming in the hallway until Midnight. Complained to the front desk multiple times and nothing was done. had to get up at 3am so did not get a good nights rest.
Okay 5.0
Cons: Loud party late into the night followed by fights in the lobby, all of which could be heard from our room.
Okay 5.0
Pros: The staff were all very nice and the hotel was very clean.
Cons: There wasn't a microwave in the room and no breakfast was included. The pool was in the located in the main area so the smell of chlorine was inescapable while eating breakfast.
Excellent 8.0
Pros: great location , very clean
Cons: na
Excellent 10.0
Pros: Staff is very professional, rooms were clean, spacious and quiet. Food although ordering through the bar because of COVID. was phenomenal for salmon baby potatoes and green beans.
Cons: ELEVATORS: Only 1-2 at a time seemed to be on. should be a sign to cut down the amount of people in one elevator. (COVID)
Good 6.0
Pros: The location, centrally located to get everywhere we wanted to go within 30 minutes.
Cons: The balcony not being outside. The blankets were also dirty on our beds.
Mediocre 3.0
Pros: The beds were comfortable
Cons: My tv did not work
Good 6.0
Pros: Comfy bed
Cons: I asked twice to have the shower drain cleaned out so I didn¿t have to stand ankle deep in water while showering. The front desk staff were not very good. During my week stay if I asked for something it was as though I was bothering them
Excellent 8.0
Pros: Location to venue
Cons: No double room accommodations
Poor 1.0
Pros: Rooms were clean, no breakfast included, and the saturday night that we stayed there, there was a huge disruption in the lobby area, not sure of the floor all the commotion was on, but definitely a conflict.
Cons: It could be heard through the walls, lots of yelling, profanity, and general screaming that lasted about 30-45 minutes. I was fully expecting to hear gunshots. It was terrifying, with my pregnant daughter in law and my 6 year old grandson.
Poor 1.0
Pros: Bad experience
Cons: Everything I didn't like
Good 7.0
Pros: The room was spacious and comfortable.
Good 6.0
Pros: Location
Cons: Not really
Excellent 9.0
Pros: The location was great. Short distance to about everywhere we wanted to go or see
Cons: Our room was not properly cleaned by housekeeping. We found a pair of mens underwear that was left from the previous guest. We called the frontdesk, they sent up the executive housekeeper to take care of it.
Excellent 10.0
Pros: Space, beds slept good, restaurant
Cons: Missing bath tub
Okay 5.2
Probably a top tier facility at one time. Signs of water damage on my floor that was not repaired. Large spacious lobby was very humid do to the indoor pool also in the space.
Excellent 9.0
Pros: The location
Cons: The restaurant
Good 7.0
Pros: Bed was very big
Cons: No air in the room
Good 7.0
Cons: Staff didn't seem too friendly at check in. Air conditioning wasn't working properly so the room was warm with just a little spurt of cold air now and then (it was in the 90's) outside. We had the air turned down to 70 and it didn't do anything.
Excellent 9.0
Cons: Like every other hotel under staffing issues are showing but the people there care and that matters.
Good 6.0
Pros: Location
Cons: No
Okay 5.0
Pros: Location
Cons: Room was NOT clean. And the bartender, who we had to order our dinner from due to safety protocols was quite unprofessional
Good 6.0
Pros: Close to airport. Nice rooms.
Cons: When I checked in the gal at the desk handed me my keys, told me the elevator is over there. When I checked out, they same gals were there. Also very short and curt.
Poor 1.0
Pros: The staff was friendly.
Cons: The room was not clean. I got charged a $250 smoking fee for blunt wrappers in the trash that was left by a previous customer.
Excellent 8.0
Pros: Location
Cons: Everything was as expected.
Okay 4.0
Pros: That I was given a room with a balcony
Cons: Well it was a thunderstorms on the night that I checked in the power went out around 11:30 p.m. on 7/9 around 7:00 a.m.on 7/10 I called the ground desk and asked did they not have a back up generator and was told that it was only for have the hotel
Good 7.0
Cons: Inconvenient location if you are not using the airport.
Excellent 10.0
Pros: location, plus a large glass Atrium
Excellent 10.0
Pros: Very nice, clean and looks upscale.
Cons: Nothing.
Excellent 8.0
Pros: Privacy never loud or rude or disrespectful toward me or others would recommend it. Love all the accommodations
Cons: No everything was ok
Good 6.0
Pros: Peace and quiet was well worth it.
Cons: Not enough housekeepers and the air or heat isn't string enough during the seasons your in at present..
Good 6.0
Pros: Availability Location Price
Cons: 3rd room was not as clean as expected. Bathroom floor not swept vanity sink had hair in it & random bottle First room not made ready and needed maintenance. . Second room offered would not unlock with green light. Staff quick to resolve reported issues.
Poor 1.0
Cons: We had a flight delay and booked a double bed, the room was on the top floor because it was overbooked and had hair all over the sink, toilet, and the other bed had not been laundered. There was what looked like mustard on it, hair and some crumbs.
Excellent 10.0
Pros: THE PICTURES ARE TRUE AND IT WAS GREAT
Cons: NA
Okay 5.0
Pros: The staff was very friendly,
Cons: There was a hidden 50 dollar charge to place on your card on top of your room. When I tried to check in originally I was not charged accordingly. Took 25 mins to get checked in.
Mediocre 2.0
Cons: When we arrived to check in they had changed what we had ordered and gave us a different room without asking
Poor 1.0
Pros: The location
Cons: Had to change rooms the first room had hair all on the bathroom floor, was changed to a different room it had items that the previous guest had left not only that it had roaches . The host at the breakfast cafe was very rude , and snobby .
Poor 1.0
Pros: The parking and that's all!!!!!!
Cons: Not including parking. Everything about this disgusting place.. I have never stayed at a hotel that was this dirty and absolutely zero cleaning effort. I would be so embarrassed to be the owner. We left after about 30 minutes and booked another hotel
Mediocre 3.0
Pros: Nice lobby area
Cons: The tub would not drain & was full of leftover dirt from the previous shower
Poor 1.0
Pros: The hotel has an appealing architectural style. It is a fun design that my son found to be impressive.
Cons: This experience was horrible. Rude check-in Dirty room Broken appliances and disgusting pool
Okay 5.0
Pros: Friendly staff, and hotel shuttle
Cons: There was literally hardly any water pressure in the shower. It wasn't what I expected from an IHG hotel.
Okay 5.0
Pros: No comment
Cons: There were guest running around the hotel without masks on and the staff did nothing about it. Also stood in line for half an hour to check in and was also charged and inconvenience fee even after I had paid for the room the day before.
Poor 1.0
Cons: Dirty, heater didnt work, no hot water, and bolt was broken off my room door
Mediocre 3.0
Cons: My AC didn¿t work and people were in the hallway kicking doors all times of the night. I would have requested a refund if it wasn¿t so late. I will never book at that location again
Poor 1.0
Pros: Thats easy nothing Worst place I've ever stayed
Cons: Everything Place was filthy Blood on lightswitch in our room plus tiny hours in bed and shower. Dust all over everything Crumbs in drawers Same nasty breakfast everyday but had to pay 12$ for it No housekeeping I stayed 5 days had np cleaning ser
Excellent 9.2
This was a very convenient and clean hotel
Mediocre 3.0
Cons: I had to call twice for someone to come to our floor about the loud noise and screaming coming from the other room also there was kids running up and down the hallway slamming doors at 2am couldn’t get any sleep had to be up early for a mee
Poor 1.0
Pros: Honestly nothing
Cons: My room was nasty and dirty. My bed covers, the carpet, the bathroom and chairs in the room were all not clean. I’m very disappointed in the hotel and feel like I wasted my money and time
Okay 5.2
Rooms was not that clean bed covers had stains on both beds microwave had stains on it chair wouldnt stay up when you sit in it bathroom tile was dirty wont stay here again
Mediocre 3.0
Cons: When we got to the hotel in the bathroom there was a used towel in the tub and I use bar thought that had not been taken out they didn’t offer us any kind of discount or offer to change rooms
Okay 5.0
Pros: Decor, especially the atrium.
Cons: Restaurant not open. Room service not available. People (especially children) yelling and slamming doors in the halls at all hours. Carpet in the room desperately needed to be shampooed.
Okay 5.0
Cons: The floor we were staying on reeked of marijuana. Notified clerk at front desk. Asked to speak to the hotel manager, we were advised that the manager wouldn't be in till 4pm. Clerk had no concern or care that was marijuana present at a no smoking property
Okay 4.0
Pros: Normally we like the pool, this time it was cloudy so we didn’t swim. That’s the reason we book that hotel despite our being far away from everything.
Cons: The maids had likely done their check list, but there was a ton of gross stuff behind the furniture, like the TV, and the overall cleanliness was lacking. There was gunk on the sink faucets and it felt germy. The girl/manager at check in were rude also.
Okay 5.0
Pros: The staff was nice and friendly
Cons: Price of breakfast
Mediocre 3.0
Pros: The room was spacious
Cons: Rather hard to get to. Easy to leave from though. There was only one restaurant instead of two. Staff was not very friendly.
Mediocre 2.0
Pros: It was a nice looking hotel. Room not bad. Pool looked nice but disnt like it out in the open. Was nice to have the TGIF attatched.
Cons: Days his front desk staff not very helpful. Seemed uninterested in people other than ones they knew. Room not ready early so got the worst room when I got back from my event. Rooms by pool very loud. Got moved to a room where hallway and room smelled
Good 7.7
Pros: This hotel is gorgeous. Unique construct with a lot of facilities. I highly recommend this hotel.
Cons: I didn't like selective hotel staff. These individuals did not have a hospitality attitude. However, they might have reacted to my attitude because I saw irritated that my card didn't work at the gate. Regardless, hotel staff must retain their utmost professionalism while dealing with guests.
Excellent 9.7
Pros: very nice indoor pool and workout facilities. T.G.i. friday's restaurant on premises.
Cons: additional charge for parking.
Good 6.0
Pros: Its your basic hotel. Its not as nice as you would expect from the brand. This is due to its location, is what it is.
Cons: Ordered Breakfast and didn't even eat it. Over priced first of all. Eggs were half powdered, bacon was raw but yet burnt black, English muffin tasted like rubber. Took one bite and put it back on the tray. Fix this issue and the place wouldn't be too bad.
Okay 4.0
Pros: The mattress and pillows were comfortable, the furniture and decor were decent, my daughter LOVED the waterfall and glass elevators (even though the elevators were truelly filthy.) It was nice having a TGI Friday's in the building.
Cons: No continental breakfast, our room was HOT, the closet doors wouldn't close, the bathroom door wouldn't lock, the hotel was pretty dirty, the pool water that was supposed to be heated but was lukewarm at best and located in a freezing-cold Atrium so it was not even worth swimming in case you were so so so cold. There was no hair dryer and when we asked the stagf for one, they said they would bring one and never did. Other staff acted annoyed when asked questions. I will nt be staying there again.
Mediocre 3.7
Pros: Nothing really, it was relatively clean
Cons: Parking, paid 10 dollars and took 45 min to find an empty space to park, very noisy, people in the restaurant made a lot of noise and made it impossible to sleep, and started to make noise around 5 in the morning again.
Excellent 10.0
Pros: Wonderful room, shuttle,breakfast
Crowne Plaza St. Louis Airport - Bridgeton
Rated #6
7.4
Good 7.4
Based on 457 reviews
Details
Reviews
C$ 188

Cleanliness
7.9
Comfort
8.0
Facilities
7.0
Location
8.4
Overall
6.5
Overall 7.3 Good
Based on 311 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
7.0
Location
8.4
Overall
6.5
Cleanliness
8.1
Comfort
7.8
Location
8.3
Services
7.7
Staff
8.0
Cleanliness
9.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
8.3
Comfort
8.5
Location
8.8
Services
8.0
Staff
8.5
Cleanliness
7.3
Comfort
7.0
Location
7.1
Services
6.6
Staff
7.5
Cleanliness
7.5
Comfort
7.7
Facilities
6.0
Location
8.2
Overall
6.0
Cleanliness
6.9
Comfort
6.7
Location
7.8
Services
6.6
Staff
7.7

Excellent 8.0
Pros: Clean rooms, meet your expectations.. no complimentary breakfast though.
Cons: Anyone looking for microwave and mini fridge in the room, well you were disappointed.
Excellent 8.0
Pros: Location and cleanliness.
Cons: Shuttle times are long and limited to airport. Staff makes you anxious when time to shuttle. Not customer friendly - almost acting put out.
Excellent 9.0
Pros: Very clean and fantastic staff member friendliness
Excellent 10.0
Pros: The rooms were beautiful
Excellent 10.0
Pros: I did like Everything about my stay
Cons: I didn't dislike Nothing about my stay
Excellent 8.0
Pros: Courteous, answered questions quickly.
Cons: Elevator button didn't always stay pushed in to reach floor. Room safe didn't work. Shower water was low streaming out. Room had smoke smell.
Poor 1.0
Pros: Nothing
Cons: The staff
Excellent 10.0
Pros: Very clean. Great location. Polite staff!
Cons: No
Excellent 10.0
Pros: The staff was very nice the hotel was clean everything was cool.
Cons: Nothing really bothered me I was only there for the night but if I visit again I would definitely stay here.
Excellent 10.0
Pros: It was extremely clean and the staff went above and beyond to accommodate us and make our stay as easy and pleasant as possible.
Cons: No
Mediocre 2.0
Pros: Upon notifying the attendant of the room He switched our reservation to different room. Very friendly and helpful staff. The main lobby area was very clean and well represented.
Cons: Staying at doubletree has always been a great experience until now. The first room we went to had an awful odor and the HVAC system smelled like mold. The carpet needed to be vacuumed. In the bathroom, the towels were ripped and frayed along the edges the sink had toothpaste stuck under the faucet. Additionally, the main elevator jostled us on our way up and made an awful sound like metal friction. The pool was a shade of green I've not seen before and smelled like stagnant pond scum. Upon further inspection the entire hotel is in need of restoration or deep cleaning.
Excellent 10.0
Cons: The fact that after we got unpacked we had to switch rooms due to the tv not working
Excellent 9.0
Pros: The 
Excellent 10.0
Pros: I loved how modern the room was and the underground burger bar was amazing!!
Cons: No everything was perfect
Excellent 10.0
Pros: Clean and very friendly staff
Good 7.0
Pros: Great pool and nice room
Cons: The service was terrible.
Good 7.0
Pros: Cleanliness
Cons: Would appreciate refrigerator and microwave in room, and/or breakfast available.
Mediocre 3.0
Pros: The hotel was decorated nicely and was very modern.
Cons: We arrived at 11:45 p.m. and the manager was cleaning rooms!! They did not have any double rooms clean, so several of us had to wait in the lobby while the manager cleaned and ONE front desk person checked people in. We had to wait 45 min to get our room.
Good 7.0
Pros: Friendly staff
Good 7.0
Pros: This hotel has a really good location. Close to airport, close to interstates. The staff is fantastic.
Cons: They are currently undergoing renovations. Some elevators don't work.
Poor 1.0
Pros: None
Cons: This hotel is under construction so it is very noisy after 8 am. The WiFi is the worst I have ever experienced. I can't get any reception in the room. The front desk was rude and unfriendly. It was a nightmare for our family to stay here.
Okay 5.0
Cons: We were on the first floor. I wasn't a fan of the locking system from the room to the pool. Didn't seem very safe to me.
Mediocre 3.0
Cons: Our room smelled of smoke. I did not like that I had to go out and get my plate number before we received our room keys
Poor 1.0
Pros: hotel corridors were mushy, smelling bad and un-clean
Cons: the bathrooms were stinking and the carpet was dusty causing breathing hazards and we had to leave the hotel in 10 hrs as my kids have dust allergies
Poor 1.0
Pros: There is not a lot to recommend this. Bad service, noisy
Cons: Bad service in cafe, noisy rooms, old towels, slow everything.
Okay 5.0
Pros: The internet worked.
Cons: The hotel smelled like smoke. The TV in the room did not work.
Good 6.0
Pros: Staff was friendly
Cons: Bed moved if you sat at the end and would tip. The coffee table had broken legs
Poor 1.0
Pros: Location was in the area I needed.
Cons: The staff weren't very friendly. The beds were to hard. There wasn't a breakfast without going to the restaurant. I didn't have time to do a sit down service. I expected more from this level of hotel. They charged my card 3x after I prepaid.
Okay 4.0
Pros: Free parking
Cons: The Queen size bed is too soft, need to be changed
Mediocre 2.0
Pros: Close to the airport and shuttle got us there fast. That is all.
Cons: Staff was rude and not very informative.
Poor 1.0
Pros: Location was as advertised
Cons: There was a weird, almost smoke smell throughout, the whole place felt old and grimy, and, worst of all,A BIG BUG FELL OFF THE CEILING ON MY WIFES HEAD IN THE BATHROOM IN THE MIDDLE OF THE NIGHT!!!
Okay 4.0
Pros: Nothing
Cons: It definitely wasn't a 3 star hotel in my opinion. The restaurant and bar on the lower level closed too early and had no real options. And someone's children were playing in the halls until almost 2 am before security or the police stopped the noise.
Okay 4.0
Pros: Not much
Cons: Very outdated. Understaffed. No amenities were offered (wifi, breakfast, etc)
Mediocre 2.0
Pros: we stayed at this hotel because we wanted an early morning shuttle to the Airport. We got the shuttle and made it in time, however I had been mis-informed as to the shuttle service, and we were just LUCKY that we made it to the airport in time for our flt
Cons: I called 3 days prior to my reservation to confirm that the airport shuttle would be available 24 hours per day. I was told that Yes, the airport shuttle runs 24 hours per day. When we checked in, we were told that the shuttle starts at 4:00 a.m.
Good 7.0
Pros: The location was close to where we needed to visit and was in a decent area of St. Louis
Cons: The water in the shower was not very warm and went ice cold with in a few minutes.. Also the sheets,even though you could tell they had been cleaned had a large stain on them that was kinds off putting. We were on bottom level and it was pretty loud.
Mediocre 2.0
Pros: Nothing at all
Cons: Worst experience ever the staff was rude the beds was really small and rough the blankets was very thin the whole room was outdated
Good 6.0
Pros: The staff was great. Very friendly.
Cons: Toilet was broken-ran constantly. Carpet was very stained. TV remote didnt work.
Mediocre 3.0
Pros: hot water worked. Staff was nice,
Cons: They had ants and electrical sockets did not work
Good 6.0
Cons: There were 2 bugs floating in the coffee maker when I filled it up with water. It says free parking but you only got free parking the first day and last day of your visit. We were flying out and thought free parking meant free parking. Not true.
Poor 1.0
Pros: Comfortable bed
Cons: Sheets look like that had not been changed. Bath towels had stains on them.
Good 7.0
Pros: Staff was extremely helpful and very accommodating. The Business Center was very comfortable and had everything required, including Starbucks coffee.
Cons: Coffee machine in room was not working. Toilet did not have enough water pressure, but maintenance came within 15 minutes of my reporting it and fixed it. Restaurant only had two vegetarian options- soup and Boca burger. Bacon fat was put in Boca burger.
Good 7.0
Pros: Very close to the airport
Cons: Had to wait some for the shuttle to the airport, but it was only a 20 minute wait.
Okay 5.0
Pros: proximity to airport and rate
Cons: Main Elevator was broken.
Okay 4.0
Pros: Staff was friendly. Parking included. Room was old but clean.
Cons: Room and "restaurant/ bar" Dark..Old... Bad cell reception so use of Hot Spot for wifi was bad. I never use hotel wifi...most are not secure.
Poor 1.0
Pros: Nothing
Cons: General manager
Okay 5.0
Pros: Hotel was average, nothing special. Free parking was nice.
Cons: Room was not completely clean on arrival. Had to make special request for things like toilet paper.
Excellent 8.2
Pros: The location was great, just around the corner from the rental car lots with great access to St. Louis airport. I was allowed to check in to my room as soon as I arrived at noon, three hours ahead of regular check-in time. The lower-level restaurant had good food at reasonable prices.
Cons: When I attempted to shower at 8:30 p.m. the water was only tepid. That was disappointing.
Poor 1.0
Pros: The brand
Cons: The staff was rude and did nothing to assist. I am handicapped and i fell in their handicapped tub. It was handled poorly by the management.
Mediocre 2.0
Pros: The room view
Cons: Yes the rude staff
Poor 1.0
Pros: Nothing
Cons: Everything. The staff. The room. Very rude and not clean
Okay 5.0
Pros: The front desk staff and bartender in the restaraunt were all very nice and helpful.
Cons: Had to wait 40 minutes for hotel shuttle from the airport on already short night between flights. Totally unacceptable. There were 3 power cords running all thru my room into the hallway and into the room next door to run fans for wet carpet. Stupid.
Mediocre 3.0
Cons: We stayed to use the shuttle in the morning. When we went to the front desk that morning the guy working said it would be 10 min late. After 10 min he wrote a note set it on the counter that said it would be another 10 min and left. No one would come
Poor 1.0
Pros: Nothing
Cons: Staff dirty room, tv didn't work
Okay 4.0
Cons: The bathroom sink was clugged and maintenance had to be called immediately upon my entering the room . The food is average but the staff responds immediately
Mediocre 3.0
Pros: Staff was very cordial and worked to help
Cons: The BREAKFAST!! That was the pits. They gave you a plate that was about half as big as it needed to be. The Food wasn't well prepared at all. You had to ask for everything , like water to drink, coffee, juice. Not going back there.
Okay 4.0
Pros: proximity to airport and the shuttle. Also, the front desk was kind and knowledgeable.
Cons: This is DEFINITELY NOT a three-star hotel. Run-down, not very clean. The room smelled strongly of stale cigarette smoke even though we were assured a non-smoking room. Burns on the carpet.
Mediocre 3.0
Pros: It's location to the airport and shuttle service.
Cons: Yes. The bathroom counter was not clean and we did have to kill a bug in the bathroom. Also, the bathtub drain kept closing while taking a shower.
DoubleTree by Hilton St. Louis Airport - St. Louis
Rated #7
7.3
Good 7.3
Based on 311 reviews
Details
Reviews
C$ 165

Cleanliness
7.7
Comfort
7.9
Facilities
8.8
Location
8.5
Overall
8.8
Overall 7.1 Good
Based on 243 reviews
Cleanliness
7.7
Comfort
7.9
Facilities
8.8
Location
8.5
Overall
8.8
Cleanliness
9.2
Comfort
8.0
Facilities
9.2
Location
9.6
Overall
9.5
Cleanliness
7.5
Comfort
7.5
Location
8.6
Services
7.4
Staff
8.1
Cleanliness
8.0
Comfort
10.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.3
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.6
Cleanliness
8.3
Comfort
8.6
Facilities
10.0
Location
8.8
Overall
8.0
Cleanliness
6.7
Comfort
7.3
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
7.1
Comfort
7.5
Location
8.4
Services
7.9
Staff
8.8

Poor 1.0
Pros: Breakfast
Cons: The room was not clean, furniture was old, dirty carpet. In one of the room the light didn't work. I was moved to another room that was about same as the first one. The only pleasing thing about the stay was I didn't how to pay due to my complaints. Very good breakfast.
Excellent 10.0
Pros: N/a
Cons: N/a
Excellent 10.0
Pros: Easy to find
Cons: Happy Hour is only for an hour
Excellent 10.0
Pros: I love that breakfast and happy hour are included in the fee.
Cons: Like most hotels in St. Louis, it's aging and the rooms could use some refurbishing and mattress replacements.
Okay 5.0
Pros: Room size and layout.
Cons: Had to file complaint with front desk twice at midnight / 1 am as neighbors were holding a full out rave with loud music, and occupants going in and out constantly yelling in hallways.
Mediocre 3.0
Cons: Dated with moldy shower grout
Excellent 10.0
Pros: it was awesome
Cons: i there was no hot tea
Excellent 10.0
Pros: It was very clean breakfast was excellent staff was extremely helpful and friendly
Cons: Nothing my nigh there was great
Poor 1.0
Pros: Very poor and very bad smell the furnitures very old.
Cons: Everything
Good 6.0
Pros: The hot buffet breakfast was great.
Cons: The room was not really that clean. I saw dirt on floor and there was dried oatmeal flakes on the desk chairs so housekeeping didn¿t wipe those down So not a sterile, clean room.. I think they are skipping lots of stuff. The air wasn¿t working also
Okay 4.0
Pros: The staff was very nice and helpful
Cons: I had to switch rooms twice because of a smell in the first rooms.They upgraded me to a better room but, it had a roach(bug) behind the bed and, underneath the mattress had hair n rose petals for previous customers.
Good 7.0
Pros: Great location for what I needed. The staff was very friendly.
Cons: Hotel is showing it's age, definitely hasn't been remodeled in awhile. Nice enough lounge/restaurant in the lobby, but the beer selection was horrible and they closed way too early! Next time, I'll book downtown.
Mediocre 3.0
Cons: The reason I went there was because they had a nice swimming pool, but when I arrived it was out of service. The man at the desk said it should be open shortly but never opened. They are supposed to give me a full refund so will see if that happens
Mediocre 2.0
Pros: Overall, expectations of an Embassy Suites stay was disappointing.
Cons: The use of COVID to deny services, cleaning, cereal and milk, and overall amenities that we usually enjoy. Pool was over chlorinated to the point my children broke out with rashes. Stayed at other Embassies during pandemic and had much better experiences.
Poor 1.0
Pros: Absolutely nothing!
Okay 4.0
Pros: I liked the manager's reception.
Cons: The bathroom light in the first room did not work and the furniture had spots. The second room did not have a ice bucket and the living room furniture was worn.
Good 6.0
Pros: Quiet. I slept well
Cons: Hotel was old and needed a new round of renovation
Excellent 10.0
Pros: The bed was very comfortable
Cons: I just hate that due to Covid there isn't the full breakfast buffet experience.
Excellent 8.0
Pros: This is the second time my family and I have stayed here, Aug 2019 and Dec 2019. The Staff is excellent. The breakfast buffet is a great start for your day and the Manger evening special is very nice for guest ending their exhausting day, we loved it :)
Cons: This hotel is close to the airport and kind of secluded, yet a 1/4 of a mile, there is plenty of food chains, service stations and some variety stores. Hwy 70 exit onto Lindbergh Blvd S cut very close to the entrance of the Hotel, only one way out thelot
Good 7.0
Pros: Our room was in the first floor
Cons: The managers reception food was not very good or set up very well
Poor 1.0
Pros: The bedding and mattress
Cons: Paper plates at breakfast. Green algae im pool area. Were told by staff we had to let the sink hot water run in order to get hot water from the shower. Front desk informed me of hidden charges at check in. $150 hold until check out. Beware!
Excellent 10.0
Pros: Friendly staff, clean, relaxing, equipped with all we needed
Cons: No
Poor 1.0
Pros: The room was not clean and it had a lot of spider webs. I checked out with a few hours but because I didn't pay them directly they could not provide an email.
Excellent 9.0
Pros: The made to order breakfast
Cons: I wish the appetizer menu included nachos as we would have loved to have ordered some during the evening Manager's Reception
Excellent 8.0
Pros: Location. Shuttle
Cons: Needed new carpet
Okay 5.0
Pros: The location, breakfast & happy hour.
Cons: The receptionist during my check out was not very professional. As I was informing her on my stay & a couple of maintenance concerns, she walked away. I had to follow her to the other end of the desk, to make sure she heard my response.
Excellent 8.0
Pros: The free breakfast with made to order omelets and pancakes, as well as the buffet options.
Cons: The mildew smell of the carpet in the halls and the construction.
Excellent 10.0
Pros: Location. Very pleasant
Cons: Hot tub and pool closed after 11 pm. The shower was not hot either.
Excellent 10.0
Pros: The complimentary breakfast, also the Budweiser wings and chicken quesadillas were so good! Hotel employees were so helpful!!!
Cons: A better variety for breakfast and snacks at night.
Mediocre 3.0
Pros: I loved the location.
Cons: I did not like the breakfast, and I'm am a Embassy Suite Breakfast fan, the room was cold and never got warm, and the room was not clean. I was disappointed with the overall experience that I have, and I always expect a good experience from Embassy Suite.
Okay 5.0
Pros: I enjoyed the staff. They were very professional and helpful.
Cons: It was dirty. Had to switch rooms twice
Good 7.0
Pros: The room was fantastic and the "Eggs to order" are spot on to a great start to a day.
Cons: Hotel keys don't work. So you wait in line for an elevator to get to your floor only to find your key(s) don't work WOW! I reserved two rooms and when I call 4 days prior to my arrival they could be sided by side...at check-in No dice! Thanks Hotel employ
Mediocre 3.0
Cons: The toilet didn't work, the remotes were both dead and needed batteries, the breakfast was not good and not good organization when crowded with a morning crowd. The bathrooms by the breakfast were disgusting and hadn't been cleaned. I can go on.
Good 7.7
Pros: The staff was very friendly..I really liked them!
Cons: The hotel just seemed a little tattered. It looked like it needed a freshening up. Paint fixtures etc.
Poor 1.0
Cons: My room was not vaccumed food on the floor. A member of the staff attempted to enter my room while I was there, without notice. And not one staff member said good morning to me after I said Good morning to 5 !!! Different individuals during breakfast.
Okay 4.0
Pros: Room was spacious, lobby and bar had plenty of space to spend time outside of room.
Cons: I called to see if they have a whirlpool (couldn't tell from website pix). They said yes. Arrived and found out it's closed for remodeling. We would have stayed somewhere else if we had known. Hallways needed vaccumming, room was dusty and had mildew
Okay 4.0
Pros: Location and price
Cons: Lack of cleanliness and professionalism of staff
Poor 1.0
Pros: Suite as decent size and hotel is accessible to major roads.
Cons: We love to stay in Embassy Suites but this one did not cut it. Despite seeing a 3 month old baby with us, were given a room in a floor where renovation was taking place while they had vast majority of the hotel empty. Really poor customer service .
Okay 4.0
Pros: Our stay was going well. I booked the room for my daughter's birthday. Things were going well until the toilet got clicked. I called for a plunger and one wasn't available. I was downgraded to a different room and had a horrible night sleep.
Okay 5.0
Pros: Nothing
Cons: No bath towels, had to use floor towels
Mediocre 3.0
Pros: I liked the made to order omelets prepared by Donald. He was very attentive and always got my order right. I always stay at this hotel when I come to St. Louis.
Cons: Only 1 elevator was working Not enough space to park at the hotel-a car with a trailer was taking up 4 parking spaces but the staff couldn't do anything about it. Waited an hour to get a remote and new fridge-wasn't cold so it had to be replaced
Excellent 8.5
Pros: Young lady by the name of Jade was very kind. allowed us an early check in due to some unfortunate circumstances.. We had been in a car wreck, and in town for a funeral. Followed up with a fruit plate and sympathy note! We were impressed with the effort and the empathy she showed. All staff were very friendly and helpful. Dan Lloyd
Cons: Pool was closed on a Sunday. Things happen I suppose.
Excellent 10.0
Pros: We booked a room for our daughter's birthday. The rooms were clean and spacious. The staff was friendly. They offer free happy hour and breakfast. It was a great deal.
Excellent 10.0
Pros: Amazing complimentary breakfast and manager's reception.
Embassy Suites St. Louis - Airport - Bridgeton
Rated #8
7.1
Good 7.1
Based on 243 reviews
Details
Reviews
C$ 231

Cleanliness
7.9
Comfort
7.9
Facilities
5.0
Location
8.3
Overall
8.0
Overall 7.1 Good
Based on 206 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
5.0
Location
8.3
Overall
8.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Staff
8.0
Cleanliness
7.7
Comfort
7.9
Location
8.3
Services
7.5
Staff
8.6
Cleanliness
8.0
Comfort
8.1
Location
8.4
Overall
6.0
Services
8.1
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.9
Staff
9.2
Cleanliness
7.6
Comfort
7.6
Facilities
6.0
Location
8.2
Overall
9.0
Cleanliness
7.9
Comfort
7.9
Location
8.0
Services
8.3
Staff
8.3

Excellent 10.0
Pros: Overall everything was great except the shower had no water pressure.
Cons: Overall everything was great except the shower had no water pressure.
Excellent 10.0
Pros: Quite close to where I was working
Cons: People hanging around outside
Mediocre 2.0
Pros: The shuttle actually runs here and the drivers are helpful and polite. The location is close to the airport tucked away in a cul-de-sac. There's always local police parked outside for security.
Cons: Side entry doors are always propped open. Staff is rude and uninviting and not very helpful. Rooms are dusty and smell of mildew. Bathroom tub and sink have poor drainage. Beds are hard with worn linen. Pillows are extremely flat with no support.
Poor 1.0
Pros: The location was ok
Cons: The massive amount of roaches there were everywhere, like we had to sleep with the light on for half of the night because there were so many roaches. I had to kill about 4 the first 5 min I walked in to the room and, they were in the bathroom, near the bed, all over the kitchen. And the breakfast was coffee , and hot water for oatmeal, that's it.
Poor 1.0
Pros: Was only 1 night, didn’t get to see anything and after my experience just wanted to be out of there
Cons: The front desk person was RUDE, placed me in a room that was either already occupied or not cleaned, her response was not “I’m sorry, let me find you a different room” it was “ you can come get a different room if you wish” no acceptance of responsibility, no attempt at service recovery.
Okay 4.0
Cons: Staff didn't know the correct answers for checking in. Website stated breakfast available but none. Trash left in the cans in the rooms. Floors in room very dirty. Fixtures to fix rooms left in the rooms.
Poor 1.0
Pros: Location
Cons: Sheets were dirty seemed like they did not wash. A lot of hairs on the sheets. Blood stain on the pillow case. Everything was just dirty. I did not want to sleep in the bed.
Okay 5.0
Pros: Cleanliness of room.
Cons: After 1dt night stay, used towels weren't replaced with clean ones. Had to go down to front desk to get more clean ones. 2nd night was not good as guest above our room were noisy: Stomping and banging kept us awake and gave headaches. This was going on after mid-night so I got so angry that I called front desk to ask if someone could please notify them that they were causing disturbance for other guests. Were there for a funeral and to be awaken caused more duress as we had to leave the next morning to drive 4.5 hours back home with very little sleep.
Mediocre 2.0
Cons: The guy in the room next to me was visited by the police and arrested in the hall, after a thirty minute interrogation, for, what sounded like, abusing a woman. They said they were only going to keep him till he wasn’t intoxicated any more. I assume he came back to the hotel, which was disturbing having someone like that next door. There was a couple of other guys that were very shady, uncomfortable to pass in the hall. Also not hardly any restaurants close except for IHOP. I screwed up choosing this place.
Good 7.0
Pros: could gace been more selections
Cons: breakfast options
Excellent 8.0
Pros: Rooms were good, clean and had phone charging ports.
Cons: Grab and go breakfast. Really was a disappointment as the selection was totally limited.
Excellent 10.0
Cons: Great
Excellent 9.0
Pros: The morning front desk staff was very helpful.
Cons: The night front desk staff was very rude but efficient and fast.
Excellent 10.0
Pros: The location and proximity in which everything was so close, how clean the rooms were, how nice the staff was, and the quietness of the area.
Cons: not much
Good 6.4
Very annoying loud hallways after midnight. Front staff upon arrival was great but whoever took over for him had a freaking party at the front desk area over night. Rediclious. Will not stay here again when flying out.
Mediocre 2.0
Pros: Staff behind the counter was not helpful and very rude we went and ate breakfast then came back to get a jacket and meds we left the room, the room was cleaned and the jacket and meds was gone and they said they haven¿t seen anything
Excellent 10.0
Pros: The front desk staff was nice
Cons: No
Excellent 10.0
Pros: The room was perfectly clean. The hotel manager and staff where very hospitable snd pleasant.
Mediocre 2.0
Cons: No coffee pot, utensils, cups, plates, soaps,no ice bucket, or ice machine. This is an extended stay hotel. No mention of not having these items. There was no staff only a sign that said call this number to checkout. Lots of people waiting for over 30 min
Poor 1.0
Pros: No towels in the room bed uncomfortable bathroom small.
Cons: Anything I don¿t like anything
Excellent 10.0
Pros: The customer service is always amazing
Cons: No not at all
Excellent 10.0
Pros: Location
Cons: No
Good 6.0
Pros: Staff was kindness..
Excellent 10.0
Pros: Clean An very home away from home
Cons: Yes didn’t like U had to pay for use of phone that’s in your room for local calls!
Excellent 8.0
Charging for use of phone Calls in the Room! If I would’ve knew of this I would’ve never Booked at this property!
Excellent 10.0
Pros: Quiet and peaceful
Cons: No
Excellent 10.0
Pros: Staff was friendly and room was super clean. What more could you ask for?
Cons: Nope
Mediocre 3.0
Cons: Found a syringe and a little bag in the bed, and the desk employee said it was a diabetic syringe, am a retire firefighter and know what that was, they should train the cleaning supervisor better to check eveything.
Okay 4.0
Pros: I liked the room itself and the location was nice.
Cons: Loud throughout the entire night, bed was too hard.
Good 6.0
Pros: The location
Cons: The rooms are outdated and we only had one pillow.
Excellent 10.0
Pros: Provides u with a lot of convenience and its non smoking
Cons: Not at all
Mediocre 3.0
Pros: Room was excellent.
Cons: yes when I arrived the desk clerk did great the one before her did not. We went to our room opened the door only to be shocked by some others guests waking up screaming Wich scared the heck out of us. So my trip ruined and I'm sure thiers was also.
Poor 1.0
Cons: They had a guest that was playing on doors even when guest got caught they did not put guest out
Poor 1.0
Pros: Clean
Cons: Staff
Mediocre 3.0
Pros: the room
Cons: The front desk clerk, not sue name was really rude and disrespectful. That was nearly at checkout. The guy at check in was wonderful.
Poor 1.0
Pros: NOTHING!!!!!!!!!!!!
Cons: no phone, no clock, no garbage, no ice, the trays were empty and turned upside down, no food.
Poor 1.0
Cons: The staff was not nice.. they charged me extra for double beds rooms. The first room I got was not clean and the beds were all missed up.. the breakfast is just coffee and granola bars which was very disappointing for us.
Good 7.0
Pros: Very clean and quiet. Bed was comfortable.
Cons: Pillows and blankets were bad. Breakfast was a joke - just coffee, plain oatmeal, and granola bars. A/C was extremely loud and intermittent.
Good 7.0
Pros: Everything was great..loved the room
Cons: No
Good 6.0
Pros: The front desk staff was very friendly
Cons: One of the elevators was broken with caution tape across an open door. The room had no coffee maker, half the outlets didn't work and there wasn't any shampoo.
Okay 4.0
Pros: It was easy to get back and forth to Busch stadium (about 20-30 minutes depending on traffic).
Cons: The staff wasn't professional. The curtain rod was broken and hanging from ceiling. The kitchen was outdated. It's right by the interstate so depending on what room you're in it could be very loud.
Mediocre 3.0
Pros: Not much
Cons: Advertised as having a "Pack and Go" breakfast, but it was just some coffee and a few packets of instant oatmeal. When I asked the staff, they said, Oh, we don't have real food. The blankets were very meager with no spares.
Mediocre 2.0
Pros: The location was good
Cons: The bed was hard as a rock. We did not get any sleep at all the night that we stayed there
Mediocre 3.0
Pros: I liked it was close to the airport and it has a shuttle.
Cons: It smelled bad, the shower was gross and the shuttle didn't go to the airport in the night so I still had to pay for a ride. The lady driving the shuttle was very sweet but the other front desk people I talked to were not friendly.
Good 6.0
Pros: Location and prompt availability.
Cons: Small breakfast available.
Mediocre 2.0
Cons: It was noisy and under renovation
Poor 1.0
Pros: Nothing.
Cons: Everything.
Okay 4.0
Pros: Nothing. I will never stay at an Extended Stay again.
Poor 1.0
Pros: The rate was decent but for the same price- I could have stayed somewhere better.
Cons: I disliked my room and the free breakfast. I was hugely disappointed
Good 7.0
Pros: The price was good
Cons: That don't make your bed you have get your on towell I thought a vacation in feel like doing their job
Good 6.0
Pros: It had somewhere you can cook
Cons: Location
Good 7.0
Pros: The room size was very nice and the setup very open and bright. The front desk staff was very helpful, friendly and just very pleasant.
Cons: The entire place could use a good cleaning!
Poor 1.0
Cons: There was no power for 5 hrs. I did not like
Okay 5.0
Pros: could be better if it is more cheaper
Cons: breakfast should be little more variety
Okay 5.0
Pros: Smelly room. Poor quality mattress pillow etc. Will not go there again.
Extended Stay America Suites - St Louis - Airport - Central - Bridgeton
Rated #9
7.1
Good 7.1
Based on 206 reviews
Details
Reviews
C$ 140

Cleanliness
7.5
Comfort
7.4
Facilities
6.9
Location
8.1
Overall
6.5
Overall 7.0 Good
Based on 961 reviews
Cleanliness
7.5
Comfort
7.4
Facilities
6.9
Location
8.1
Overall
6.5
Cleanliness
6.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
7.3
Comfort
7.3
Facilities
6.0
Location
8.0
Overall
7.3
Cleanliness
6.9
Comfort
6.8
Location
7.8
Services
6.7
Staff
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.2
Comfort
7.6
Facilities
6.4
Location
8.4
Overall
6.5
Cleanliness
7.8
Comfort
7.8
Location
8.4
Services
7.4
Staff
8.1
Cleanliness
7.3
Comfort
7.1
Location
7.6
Services
6.9
Staff
7.9
Cleanliness
8.1
Comfort
7.9
Facilities
7.5
Location
8.5
Overall
5.0
Cleanliness
7.4
Comfort
7.3
Location
8.0
Services
6.9
Staff
8.0

Good 7.0
Pros: The property was fine
Cons: My sheets were spiked with blood and I didn't recognize it till later
Excellent 10.0
Pros: Everything
Cons: Nope
Excellent 10.0
Pros: It was nice to have a good buffet breakfast when you wake up in the morning
Okay 4.0
Pros: location, price and customer service.
Cons: was dirty and had a smell to the room.
Excellent 10.0
Pros: The night auditor was very very nice who checked me in.
Cons: The indoor pool and the staff.
Okay 4.0
Pros: Beds
Cons: Needs updated, having a reunion couldn't even use the pool with my son because it was overloaded. Paid way too much for our experience. Wont be back.
Excellent 9.0
Pros: The hotel was very nice, very clean and staff was awesome. My room was very nice and comfortable.
Cons: The parking was $15 a day, even though the lot is pretty empty. I guess with the proximity to the airport they have to charge. There is also no fridge and no microwave in this room though
Good 7.0
Pros: It was a nice hotel very close to the airport and the staff was very helpful
Excellent 10.0
Pros: The friendliness of the staff. Clean bathroom.
Cons: The pool was not clean, looked to be very murky. No African-American celebrities photos on the walls on 3rd floor. Having to pay $15 per night for parking.
Okay 4.0
Pros: We liked the location.
Cons: We didn’t like paying for parking. The hotel needs some updates. The carpets were worn and torn.
Good 7.0
Pros: Location, shuttle and large lobby area
Cons: $15 per day for parking
Excellent 8.0
Pros: Perfect location near airport and right beside Avis/Budget car center.
Cons: No. Suited my needs perfectly.
Excellent 10.0
Pros: Ease of getting to the airport at an early time.
Excellent 10.0
Pros: Location
Cons: Was not informed before reservation or checkin of a fee for parking
Poor 1.0
Pros: This was the worst hotel experience I have had and I travel for work every other week.
Cons: There was burn stains on the carpet, pee stains on the bed that they just flipped the mattress, standing water in the tub. They moved me to a different room and it was covered in heavt white mold and dust.
Okay 4.0
Pros: The entire lobby area was nice and the room was clean.
Cons: Charges for everything: $15/night for parking, no complimentary breakfast ($20 for buffet, $13 for pancakes...). There were no towels at the pool both times we went AND the rooms weren't clean, so all new towels needed to be gotten from the front desk.
Good 7.0
Pros: The front desk staff is awesome
Cons: I bought cleaning supplies to clean my room myself
Okay 5.0
Pros: Pool was nice
Cons: Nickel and dimed for everything. $10 for internet. $15 to park. $20 for basically a continental breakfast per person. Basic dumb tv. NO fridge in room. Only reason I picked this hotel was it was only one available with a pool on the night we needed
Okay 5.0
Pros: It was close to various eateries.
Cons: Morning #1 I was pleasant please that there was coffee in the lobby as I walked thur and it was well stocked neat and clean but morning #2 I was throughly disappointed! No coffee for a good little while ¿¿¿¿¿¿¿¿¿¿¿¿
Poor 1.0
Pros: Pool
Cons: Online it doesn¿t mention they don¿t have refrigerators, breakfast isn¿t complimentary and the room wasn¿t that clean
Mediocre 3.0
Pros: Needs an up Grade
Cons: The room smells the rug eas dirty
Okay 5.0
Pros: Location
Cons: The room was subpar!
Excellent 10.0
Pros: the lady that operated the shuttle bus was amazing!! Took us to the best spot for lunch without hesitation! The front desk lady was an absolute joy she helped us with our room and helped us make arrangements for dinner and sightseeing!!! Outstanding!
Cons: N/A
Mediocre 2.0
Cons: It was not clean. Beds were lumpy and uncomfortable. Parking at $15.00 is ridiculous. The pool was open up to outside guest. Our kids were harassed when they tried to swim. Thermostat would not cool off the room. Our stay was uncomfortable to say
Mediocre 3.0
Pros: Proximity to the airport
Cons: My room smelled horrible. The lace curtains were not cleaned an when I sat in the chair and ottoman next to the window there was a smell of feces. The room air conditioning circulated the stench.
Okay 5.0
Pros: Ample space, pet friendly
Cons: Definitely not kept up and didn¿t seem super clean. The whole place smelled like marijuana. Our child even asked why it smelled so funny. They also closed the pool abruptly for a whole entire day.
Mediocre 3.0
Pros: N/a
Cons: Room was filthy. Some sort of white powder all over the bathroom counter, dust in room, stained sheets. I got there at 11pm and had an early flight so I had to get to sleep, otherwise I would have asked for a new room
Okay 5.0
Pros: The view
Cons: Tub/shower did not work properly kids kept knocking on my door so I barely got sleep
Mediocre 3.0
Pros: The pool
Cons: Yes no microwave are refrigerator Staff at front desk was very rude. Wasn't free breakfasts and I didnt get info about pay for breakfast thru a package deal The 65 fee for parking wasn't mention the whole experience was horrible for my baby birthday.
Mediocre 3.0
Pros: Upon arrival the front desk host was absolutely wonderful i dont remember her name but again she was wonderful thank you.
Cons: I have stayed at many Hilton properties but this property was by far the worst of cleanness bottles under the bed trash still on the floors dust in the bathrooms counters with rings doors in the bathroom all dirty.
Mediocre 2.0
Pros: The location was great
Cons: The room was not updated, the couch was very old and run down. The toilet ran constantly.
Good 6.0
Pros: Shuttle driver and front desk staff were great. Beautiful lobby.
Cons: Room needs deep cleaning. Dust everywhere. Not good on guest who has allergies and bad respiratory issues. Tower 2 was a long way to walk from front desk. Room and the tower 2 bldg is dated. Needs updated.
Good 6.0
Pros: The location
Cons: room didn't have a deep clean sticker on the door .picture missing from room. No heat in the room.
Excellent 9.0
Pros: Convenient to the airport with a complimentary shuttle service.
Cons: Parking costs $15 per day.
Excellent 10.0
Pros: Location! It was walking distance around the town. Thank you for your services! Great and professional staff! And thank you for honoring our AAA membership on your parking :).
Cons: None! Just perfect especially the location.
Poor 1.0
Pros: It had nice furnishing
Cons: There so many children there i didnt get any sleep because of the noise. Tried contact about a refund but i alway get disconnected
Mediocre 2.0
Pros: Front desk staff was nice. Pool was clean . I liked the security of the hotel.decor was also lovely.
Cons: I didnt have Air conditioning for 2 days. And house keeping on my second day there was very aggressive toward me and scared my daughters. It was very uncomfortable.
Poor 1.0
Pros: DANGEROUS! Beware of this hotel. Car stolen out of PAID PARKING LOT
Cons: Nothing good
Poor 1.0
Pros: The room was disgusting Gatorade bottles under the bed a old recipe from January 14th, stains on the bathroom vanity, a broken bed. Staff was exceptionally RUDE and not accommodating. I wouldn¿t recommend this hotel to ANYONE.
Cons: The room was disgusting Gatorade bottles under the bed a old recipe from January 14th, stains on the bathroom vanity, a broken bed. Staff was exceptionally RUDE and not accommodating. I wouldn¿t recommend this hotel to ANYONE.
Mediocre 3.0
Pros: The location is right by the airport so it was convenient
Cons: It was dirty. It had snowed the night before so it was salt everywhere nobody to clean it up and keep the lobby and hallways clean
Good 6.0
Pros: The proximity to the Airport and my car rental.
Cons: My room didn't have a refrigerator. That's ridiculous for a Hilton. The bar and restaurant were never open. The room's tv was tiny.
Mediocre 3.0
Pros: Location
Cons: Several issues with room. Clogged sink, broken lights. Shower not clean. Bathroom very small. Smelled of marijuana
Poor 1.0
Pros: It has an indoor pool.
Cons: Staff was not attentive, poor room hygiene, rude response.
Poor 1.0
Pros: The entrance
Cons: The room
Okay 5.0
Pros: The people
Cons: Was not that clean. Still had stuff from previous guest under the bed.
Good 7.0
Pros: The staff was great and the it was very clean and comfortable.
Cons: The heat wasn't working in my room but the problem was taken care quickly.
Poor 1.0
Cons: Everything
Good 7.0
Pros: It was very clean and the staff was very friendly
Cons: The heater was an old heat pump and the filter was absolutely filthy too. We had to change rooms 3 different times because of it. Also it would help that all the staff was on the same page regarding the shuttle service
Okay 5.0
Pros: It was nice and clean
Cons: The heat did not so it was freezing in the room. I also did like that they changed $15 to park
Poor 1.0
Pros: Very Filthy, Dirty, room, filthy lenin filthy sheets dirty dusty floors wet n peeling ceiling dangerous parking lot
Cons: Should be shut down im asking for my money back
Okay 4.0
Pros: I love the Hilton Brand but this time way more like 2 stars...more motel than hotel.
Cons: I didn't like that fact that a key to my room was given to a young lady that I didn't know. I don't like that fact that I was woke up at 3 in the morning by other rude loud hotel guests and nothing has been done about it.
Good 7.0
Pros: N/A
Cons: I didn't like that they changed me $15.00 just to park on their lot
Good 7.0
Pros: The staff
Cons: Taking a shower was frustrating when have water filling up definitely have a pumping issue
Good 6.0
Pros: The staff
Cons: The tub has a plumbing issue taking shower water fills up
Poor 1.0
Pros: The front desk guy was soo rude i had just had surgery and he he had no care in the world about my wait time
Excellent 9.1
Pros: Good breakfast and everyong was nice!
Cons: Was told about the renovations which was appeciated. i believe the cost should have been adjusted more.
Good 7.1
Pros: Beautiful property. Very friendly staff.
Cons: Messages sent to hotel through reservation confirmation email never got there, which made our late check in a bit hectic. There was insufficient bedding for the sofa bed. The main complaint was more about the booking site than the hotel.
Okay 4.5
Pros: Good location by airport. 24/7 airport pick up
Cons: No sheets for pullout couch. Called twice. Finally went down to the lobby at midnight. Got sheets. Unacceptable There was a gap around the door to the hall 1/2 to 1inch wide. Every time someone walked by talking (which was often), we were disturbed.....and this happened late at night I would not stay here again
Good 6.0
Pros: The majority of the concierge staff was nice and helpful. Some were not polite and even though communication wasn't impolite, their face expression would say it all and came across as if you were bothering them or made it seem like u were asking for too much. On a good note, the weather was really cold and appreciated how they had hot chocolate for guest and cups with lids. That made it very helpful for me as a mom as my kids were able to have some .
Cons: Did not like the cleaning staff. One in particular made a facial expression like she didn't care of my needs. I made the concierge aware and from there don't know but I continued to have issues with getting our room clean. With lil ones, u have to have a clean sanitized rm. Also, even when they clean, u can tell that no effort is placed in making sure it's sanitized as our shower curtain was dirty, underneath the sink was dusty, and I dropped an earring and was able to see that the very bottom was super dirty, hairs, and god knows what else. Overall cleaning, 1 star! I also don't think cleaning crew was unhappy with us due to that we would always step out the rm past 12pm and would let them know that they could clean and of course they wouldn't say yes or no and would give me a stare like "whatever". On one occasion our rm wasn't cleaned! My experience wasn't what I would have expected from a Hilton.
Okay 4.5
Pros: Close to the airport, easy check in and check out. The bath products were great!
Cons: The facilities are VERY old. They do not match the photos online. Everything is painted dark brown with old fashioned wood decor. Very uncomfortable and I had a hard time sleeping. I was also sleeping next to the ice machine and walls were incredibly thin. (again, old)
Good 6.5
Pros: I love convent it was to the terminals and surround by hotels and restaurants and taxi available if need anytime, also shuttle service to airport every 15mins...it took me less than 3mins to check out and go outside to wait for the shuttle 7mins then get to the airport in 5mins.
Cons: $10 to park a night, the closet is small, the iron didn't work, the bathroom corner needs to be clean better maybe taken a vacuum cleaner to clean out the edges. The Queen size bed is on the small size.
Excellent 10.0
Pros: Upon arrival we were immediately assisted by Oscar from the door entry, over to the check in counter, and to our room. He was a fabulous assistance to me as I had two suit cases and husband in wheel chair. Also your restauant staff was exceptional to all guests in the dining room. We definitely will stay with you again.
Excellent 8.8
Pros: Pros Clean Service comfort ammentities
Cons: Cons No Hot tub Pool Area Cold Pool Water Cold Pool Water excessive clorine
Good 7.3
Pros: The staff was very friendly.
Cons: The parking process was not very good. My card never worked to open the gate. Also, I thought the resteraunt was slightly over priced bases on the quality of food.
Hilton St. Louis Airport - St. Louis
Rated #10
7.0
Good 7.0
Based on 961 reviews
Details
Reviews
C$ 224

Cleanliness
6.5
Comfort
6.5
Location
7.5
Services
6.5
Staff
7.7
Overall 6.5 Good
Based on 13 reviews
Cleanliness
6.5
Comfort
6.5
Location
7.5
Services
6.5
Staff
7.7
Cleanliness
5.0
Comfort
5.0
Location
6.3
Services
5.0
Staff
6.3
Cleanliness
7.0
Comfort
7.0
Location
8.5
Services
7.0
Staff
8.5
Cleanliness
6.7
Comfort
6.7
Location
7.1
Services
6.7
Staff
7.5
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
8.3

Mediocre 3.0
Cons: The furnitures were stained and dirty. The floor was dirty.
Excellent 10.0
Pros: How very clean the.room was and it came with microwave and refrigerator nice flat tv the bed was soft the bathroom Was spotless clean and the.floors where very clean . Will stay there again .
Cons: N/A
Excellent 9.0
Pros: Clean nice fresh smelling room soft bed nice clean bathroom nice flat tv nice microwave and refrigerator Vary clean.
Cons: Nothing
Mediocre 3.0
Pros: Comfy beds, clean sheets.
Cons: Can hear absolutely everything in adjacent rooms. Heavily stained furniture and rugs. Extra charge for using debit/credit card.
Okay 5.4
Pros: Convenience
Cons: My room was hot and muggy the whole time! I could barely sleep because of the temperature. This air needs to be serviced asap!!!!
Excellent 8.3
Pros: It was great i liked the fridge and microwave in our room also cable is always a plus!
Cons: I had a nice stay the only problem was my neighbor at 11 at night they blasted music and at 8am in the morning did the same!
Budget Inn Hazelwood - Hazelwood
Rated #11
6.5
Good 6.5
Based on 13 reviews
Details
Reviews

Cleanliness
6.8
Comfort
7.1
Facilities
4.0
Location
7.6
Overall
4.8
Overall 6.3 Good
Based on 535 reviews
Cleanliness
6.8
Comfort
7.1
Facilities
4.0
Location
7.6
Overall
4.8
Cleanliness
5.0
Comfort
8.0
Facilities
4.0
Location
5.0
Overall
5.5
Cleanliness
6.1
Comfort
6.4
Location
7.3
Services
5.7
Staff
6.9
Cleanliness
4.0
Comfort
4.0
Facilities
3.3
Location
6.0
Overall
4.0
Cleanliness
7.5
Comfort
7.5
Location
7.8
Services
7.2
Staff
8.5
Cleanliness
7.4
Comfort
7.6
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
7.1
Comfort
7.9
Location
7.9
Services
6.9
Staff
8.9
Cleanliness
6.4
Comfort
6.4
Location
6.8
Services
5.9
Staff
7.3

Good 6.0
Pros: Disappointed with the cleanliness. Staff refuse to clean the room. Reason being COVID, however very few would wear the mask.
Cons: Cleanliness of my room.
Poor 1.0
Pros: Nothing at all very disappointed !!
Cons: Everything was horrible I will never stay again
Poor 1.0
Pros: The location.
Cons: It was so dirty and we had to get our own towels there where none in the room the blankets were dirty and nasty the bathrooms didn’t look like they had been cleaned for quite sometime.
Okay 5.0
Pros: It’s pretty
Cons: The blanket on bed was like a sheet, toilet didn’t flush, and they didn’t give us any towels
Okay 4.0
Pros: Breakfast was ok, costumer service good.
Cons: A/c don’t cool enough, toilet wasn’t flush good, not enough towels .
Good 7.0
Pros: Breakfast was better than the continental breakfast that was expected
Cons: Make sure you check in on line if you're going to check in past midnight. Our reservation was canceled even though we selected we would not be getting in until 2am.
Mediocre 3.0
Pros: It was close to my family
Cons: It’s was a lot of broken things in our room and when I called front desk we were told maintenance would fix it. Maintenance didn’t show up.
Excellent 9.0
Pros: The bed is comfortable¿
Okay 5.0
Cons: Only one towel for a double room. Several doors on our hall have been broken into with no locks on the doors. Doesn’t make you feel very safe. Beds are hard as rock. Picture missing from our wall. Air conditioning can’t keep up. We were hot all night. Not a fan. Won’t be back.
Excellent 10.0
Pros: Location
Cons: When we arrived, the room that we were first placed in had a broken toilet, causing the bathroom to flood. We had to switch rooms.
Poor 1.0
Pros: Close to the airport
Cons: The room was awful! Carpet was shredded and had exposed carpet tack. Girls running the desk didn't check us in for 3 nights but only 1 night at a time so we were locked out of our room every night. Bathtub was clogged. Sketchy hole in ceiling above toilet
Mediocre 3.0
Cons: Toilet ran entire time. Carpets turned our feet black/brown they were so dirty. Remote was disgusting. Door was hard to open and had a huge gap around it.
Excellent 8.0
Cons: In the pictures it was advertised that you would have breakfast in the morning but was told that breakfast wouldn't be included in the stay until June.
Mediocre 2.0
Pros: It is close to the airport.
Cons: The AC did not work. The TV was fuzzy. The whole place smelled of weed. The lady working the front desk. Took awhile to come out of the back room and greet me. There was exposed electrical wiring in the ceiling. The window didn¿t shut all the way.
Poor 1.0
Pros: I didn¿t the room was horrible and just a couple of the staff was professional and I was not pleased at all with all the switching rooms etc. They hotel never had any towels ready it was just a horrible stay there and to top it off it was my anniversar
Cons: I didn¿t the room was horrible and just a couple of the staff was professional and I was not pleased at all with all the switching rooms etc. They hotel never had any towels ready it was just a horrible stay there and to top it off it was my anniversar
Mediocre 2.8
Dirty, and it smelled heavily of smoke
Mediocre 3.0
Pros: The room size and location were good.
Cons: The rooms were not clean (both rooms) it was very difficult finding a front desk person (went down multiple times and no one was there as they only had 1 person working), no towels, soors very hard to open/close.
Excellent 10.0
Pros: The room past the white sock test. The room was big and you didnt feel crowed
Cons: The ice machine didnt work on our floor which was the third floorand had to go to first floor to get ice
Excellent 10.0
Pros: Location
Good 6.0
Pros: Location was in a good area
Cons: A better room things were falling apart when I walked in
Excellent 8.0
Pros: That it was quite and also clean.
Cons: To be honest it’s nice.
Mediocre 2.0
Pros: Day staff were nice.
Cons: The first room had a broken toilet. The bathrooms walls are in bad shape, cracking and water damage. We had to clean the toilet in the second room after finding hair and possibly blood. Chairs stained. Night staff rude when requesting wake up call.
Mediocre 3.0
Cons: Location looked like a bad neighborhood. Appearance on the outside was not maintained, parking area needs repaying, there was very little lightning outside of building. Room smelled weird. Didn’t feel safe staying in room.
Excellent 10.0
Pros: The staff are all amazing and so very accommodating. Everything is always very clean and they take all extra precautions to meet new required keep everything The whole staff are so friendly and go out of their way to insure guests needs are met.
Cons: There is nothing that I have disliked while staying at the Hazelwood Laquinta.
Mediocre 2.0
Pros: The location is very good in proximity to where I want to go and where I need to be.
Cons: There was no breakfast as advertised. The rooms do not get cleaned. I had no toilet paper in my room. My card to my room got shut off everyday and this was a big inconvenience. The elevator was down the entire 10 days as well.
Mediocre 3.0
Pros: The location was convenient to where we were working during our stay.
Cons: On four occasions are keys had to be re-done. Breakfasts were pitiful. Even with COVID there could have been more creativity with breakfast. Weren't informed we would need to ask for towels, TP and kleenex. Door did not close and had to be slammed shut.
Poor 1.0
Cons: There were several things about the hotel I didn’t like.
Poor 1.0
Pros: Leaving in the morning
Cons: Was not informed the elevators did not work and they put us on the 3rd floor
Poor 1.0
Pros: No noise
Cons: Yes! I was charged multiple times of 49.23 and told it was just pending and would be sent back to my card. It was not. I called again and spoke to the assistant manager who assured me it would be taken care of. It was not. Then told I couldnâ€â„
Okay 5.0
Pros: Location is good, great room.
Cons: Police was there very often, no wash rags, room did not get clean during our stay. TV reception is poor low grade channels.
Poor 1.0
Pros: Nothing.
Cons: They didn't have any king room available but I paid for king room 2 days in advance. The first room they gave me looked like someone was still living in it. The 2nd room, the TV didn't work & didn't have any towels. The 3rd room was ok.
Poor 1.0
Pros: Nothing but the location
Cons: Wasn't clean at all
Poor 1.0
Pros: nothing
Cons: The hotel was not clean, stains on the bed, room was tore up
Good 6.0
Pros: Location, and the staff were friendly
Cons: No towels, we had to ask for some, and then they weren’t soft and smelled. a bit off. Some of the wall outlets weren’t working. The bathtub was slow to drain so there was standing water when you took a shower. The water pressure in the sink
Okay 5.0
Cons: Nana
Poor 1.0
Pros: Location
Good 6.0
Pros: The location and the staff is always really nice
Cons: For some reason, this last time, hair was all over the sink area, the toilet was dirty which made me think the sheets probably weren't changed. I did observe the pillows were not adjusted to how they normally are
Poor 1.0
Pros: Over used! Dirty!
Excellent 10.0
Pros: How clean and comfy the bedding was
Cons: No pool
Excellent 8.0
Cons: there were no towels, everything else was cool.
Excellent 10.0
Pros: Clean and comfortable
Cons: No
Good 6.0
Pros: Staff friendly and accomodating.
Cons: First room assigned had no working air conditioning
Okay 5.0
Pros: Location
Cons: The hotel could have used a through cleaning. Check In was slow.
Excellent 8.0
Pros: It was the best price for what we were looking for.
Cons: The curtains in our room was falling off the wall that should have been fixed before they rented the room.
Okay 4.0
Pros: convenient location, fair prices, renovated amenities.
Cons: The check-in process was traumatic as the receptionist/customer service rep ended up actually charging my credit card mistakenly instead of just logging the card on file for incidentals. My reservation was prepaid in full. This has happened here before.
Mediocre 3.0
Cons: Water pressure was low and sheets were dirty. Maintenance worker was off and couldn't fix low pressure. Linen was dirty and replaced with only a sheet on the bed.
Good 6.0
Pros: Excellent breakfast. Hot, steaming scrambled eggs that were really good. Also had good potatoes. One of the best breakfasts I've had at a hotel in years.
Cons: I was on the 2nd floor, but I could hear people talking LOUDLY outside, sounded like they were RIGHT OUTSIDE my window. 2:30-3am on 2nd night (woke me up), off & on 1st night. NEED TO INSULATE THE WINDOWS. Shower had 2 temps, scalding & freezing.
Okay 5.0
Pros: The room had been renovated. Bed was very comfortable. TV and Wifi worked Great. Front Desk Manager that worked evenings was very nice and attentive.
Cons: Did not feel like a LaQuinta Inn, more like a Travelodge or economy inn. Outside scary,building still under maintenance Bad parking lot, Housekeeping Lazy? Bathroom was dirty. Breakfast was limited, all hot items out. Was not stocked and kept up with.
Okay 4.0
Pros: Bed was amazing
Cons: Clean up outside keep breakfast flowing
Okay 4.5
Pros: The bed is amazing
Cons: Clean up outside and keep breakfast replenish. Some of employers were slobs did not look professional or act like they cares
Mediocre 3.0
Pros: Complimentary Breakfast. Breakfast was ok but good deal with price of room
Cons: the hotel is outdated, shower railing came off the trail. unsafe for my 3 year old. Was unable to move rooms. I kept calling front office from my room and no one would ever pick up. Id literally have to go downstairs from the top floor for questions
Okay 4.0
Pros: The breakfast.
Cons: Not very clean.
Okay 5.0
Pros: The rooms were ok
Cons: The hallways were dirty and the doors look Raggedy.
Mediocre 3.0
Cons: Staff not helpful. Rooms not real clean. No airport shuttle. Stayed in much nicer La Quinta's.
Good 7.0
Pros: This is my fifth stay at this loacation. I like its convenience to I-270, and there have been some nice upgrades to some of the rooms that make this particular location a good value.
Cons: Unfortunately not all of the rooms have been fully upgraded. The room I stayed in this time didn't have the newer walk-in shower or the updated a/c unit. The shower handle wasn't attached to the faucet, and I didn't have hot water one morning.
Good 7.0
Pros: The lady on the front desk was great, given we checked in at 1:00 a.m. in the morning.
Cons: No hair dryer in the room. Also, the same situation in a previous stay. Lady at the front desk quickly found one. Hotel is very dated and in bad need of renovation.
Good 6.0
Pros: The hotel location is in a very good place. And like the bathroom shower
Cons: The elevator was a little creepy
Good 6.0
Pros: Nice breakfast  Decent motel. Great staff for the most part. Like the fridge and tv in room. Comfy! Keep price low!
Cons: Needs carpet and stairs regularly cleaned. Breakfast lady is very rude, should be assigned to clean instead, need the sweet temp lady back. The rest of the staff went above and beyond. Have breakfast till 9:30 weekday/10:30 weekend. Otherwise nice!!!!!
Good 7.0
Pros: Location
Cons: Need to replace carpet and better cleaning
Okay 5.0
Pros: Staff was friendly
Cons: Hotel dirty and halls smell. Sheets were dirty
Okay 5.0
Pros: Cheap and ok for one night driving thru
Cons: In middle of remodeling both interior and exterior- limited parking due to construction equipment- WiFi not working
Okay 4.0
Pros: Decent breakfast for the price. Had refridgerator in room.
Cons: Trailer broken into during the night. Not fault of hotel, but no video of incident in parking lot.
Okay 4.2
Pros: Location was good.
Cons: Unclean room, poor quality food for breakfast, wifi did not work!!!
La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North - Hazelwood
Rated #12
6.3
Good 6.3
Based on 535 reviews
Details
Reviews
C$ 108

Cleanliness
6.1
Comfort
6.2
Facilities
2.0
Location
7.3
Overall
2.0
Overall 5.9 Okay
Based on 827 reviews
Cleanliness
6.1
Comfort
6.2
Facilities
2.0
Location
7.3
Overall
2.0
Cleanliness
5.7
Comfort
5.7
Location
6.9
Services
5.5
Staff
6.9
Cleanliness
6.4
Comfort
6.6
Location
7.5
Services
6.3
Staff
7.2
Cleanliness
5.4
Comfort
5.4
Facilities
2.0
Location
5.8
Overall
2.0
Cleanliness
6.3
Comfort
6.4
Facilities
2.0
Location
7.7
Overall
2.0
Cleanliness
5.7
Comfort
5.7
Location
7.0
Services
5.6
Staff
6.8

Poor 1.0
Pros: That it was close to the airport
Cons: It was not clean in the bathroom. Door was falling apart and the bathtub had black marks which was disgusting.
Mediocre 3.0
Pros: The location was convenient. The actual rate was excellent.
Cons: At check-in, the front desk worker wasn't going to honor the booking.com confirmed rate. They wanted to double the rate. After 20 minutes, I was able to visit with a manager to have the actual rate honored. Even after changing my stay from three days to two, I was still charged for three days. I decided I didn't want to argue that charge after 35 minutes of debate. I emailed the hotel through the booking.com app, letting the hotel know that I wanted to change the number of days for my stay, and I never heard back. I called twice to alert them to my change, and no one answered the phone. Once in the room, I I discovered the toilet wasn't working. The manager had to turn the water on for the toilet.
Mediocre 3.0
Pros: Bed & cable tv
Cons: No bedside lamps, unlocked first-floor window, yucky wall lamp, funky bathtuvb drain.
Excellent 9.0
Pros: Cleanness location
Cons: Location
Poor 1.0
Cons: There was a weird smell in the room and mold on the wall. The closet doors were coming off of the hinges. The remote was on the bed and the pillows were mashed as though someone had been sitting there watching TV. When we left, there was a torn open bag of raw chicken in the driveway outside the lobby. I went in and told the guy at the front desk. He came out and looked at it and went back in. I guess he wanted to wait for someone to drive over it and make a bigger mess before anything was done about it. The place was horribly overpriced!
Poor 1.0
Cons: This was the worst hotel we've ever stayed at. The room was filthy and there was a strange smell in the air when we arrived. The security lock on the door to our room was broken. The bedding was dirty.
Poor 1.0
Pros: Nothing
Cons: Everything service was horrible bathrooms dirty staff rude I would never book there again
Mediocre 2.0
Pros: Location
Cons: Keys had to be taken to front desk to Texan everytime you return to room. The shower did not work at all. Burn stains all on tub.
Excellent 10.0
Pros: Great customer service
Cons: The smell in the hall way
Okay 4.0
Pros: not much, plenty of visits by local police
Cons: not that much to really like, night staff gave a key to a room who occupant did not know, occupant working at time
Poor 1.0
Pros: Location
Cons: Not clean
Poor 1.0
Pros: A DRUG INFESTED, NASTY, HORRIBLE STAFF IT WAS AWFUL
Cons: The whole hotel suck
Mediocre 2.0
Pros: There was a Denny's next door? I didn't eat there, though. Seriously, I'm struggling to come up with something positive to say about this hotel.
Cons: Objectively, I can state without question that I've never had a worse hotel experience in all my years. The first room I was given had roaches of various sizes throughout the room. The next one -- right next to the room with the roaches -- had a smoke alarm that was beeping without end. The only other two rooms they had left were smoking rooms; one smelled very heavily of smoke, so I settled for the other. The rooms are all sparsely furnished, with an ancient microwave and mini-fridge duo that looks far too antiquated to trust. I wasn't able to take a shower, because the faucet was in disrepair; I could turn on the water, but I couldn't adjust the temperature. All the hallways smelled strongly of Indian food, with a cigarette butt on the floor in places. There were noisy rooms throughout the property well after midnight, and people loitering in the rear parking lots. The front desk attendant did his best to help me find the most tolerable room available, but the problems throughout the hotel were clearly beyond his ability to solve. I realize this hotel was only recently acquired by Motel 6 (it was formerly a Baymont Inn & Suites by Wyndam) and that many of these problems were inherited from the previous owners, but the fact remains that this was without question the worst hotel stay I've ever experienced. Unless you see reviews newer than this one that all clearly indicate a complete overhaul of the property and its management, do not stay at this hotel at any price.
Excellent 8.0
Pros: Nice beds and cable options
Cons: Bathroom was dirty
Poor 1.0
Pros: The location is easily accessible to food, fuel, and the interstate.
Cons: We were told upon check in, that being loud was reason to be removed. But the entire night, it was yelling throughout the hall, kids running and screaming and someone jumping above us. At 7am on day of check out, we hear what sounds like a gunshot.
Good 7.0
Pros: It was great they forgot to charge me for the room!
Cons: I grabbed the wrong charger before leaving and no one attempted to care to help or even listen. i b understand that is my fault but that's what makes the difference to me between a good and bad hotel.
Poor 1.0
Pros: Nothing got bit by bug
Cons: Spiders
Good 6.0
Pros: Price
Cons: No
Mediocre 3.0
Pros: close to the airport
Cons: The bed covers were dirty and was smelly,stinky. No Microwave in the room. Had to change room 3 times just to get a decent room to sleep. AC was making noise.
Excellent 9.0
Pros: Staff
Cons: Housekeeping abilities...
Okay 4.0
Pros: The location
Cons: It took us 3 rooms to get to the 4th one that was okay. First room the air conditioning didnt work. Then she put us in a room with no remote and no microwave and fridge like I asked and it took us two different rooms to get to it. So total on the 4th wor
Excellent 9.0
Pros: hotel employee
Cons: Housekeeping sucked
Good 7.0
Pros: A bed to sleep in
Cons: Staff was rude.
Excellent 10.0
Pros: Quite good customer service
Good 7.0
Pros: The customer service was excellent
Cons: The room itself was not clean.. Definitely need some TLC
Excellent 8.0
Pros: friendly atmosphere
Cons: staff can be very intrusive in early morning hours, well before check out time at 11am.
Good 6.0
Pros: You could smoke and nobody cared (apparently cause the hall smelled like straight weed)
Cons: Yeah it was dirty as hell. The shower and bathroom floors had hair and you could tell had not been cleaned. The hallway had not been swept in days. The whole place was just gross.
Excellent 10.0
Pros: Price
Excellent 8.0
Pros: The staff was excellent. Very friendly and helpful.
Cons: The halls and my room smelled. People who smoked stood directly by the exit doors so you had no choice but to walk through it.
Poor 1.0
Cons: Roaches, and left with pink eye after I heard someone in the lobby had it the night B4. Foul smell. No ice. Horrible stay.
Poor 1.0
Cons: My heat went out in my room i couldn't take a shower or a bath cause the water wouldn't come out couldnt turn the handle
Mediocre 3.0
Cons: Housekeeping just wlalked in to are room and didnt knock or nun and they did it to a few other rooms
Poor 1.0
Pros: Nothing
Cons: After driving for 9hrs we arrived to find elevator was filthy! Bathroom had dirty balled up towel with brown stains on it on towel rack,sorry floor dust and chips around bed and they y would only give us half of our money back
Mediocre 2.0
Pros: The location and the price.
Cons: By no means would I recommend staying there. Staff is the worst!
Poor 1.0
Pros: Nice check in
Cons: Multiple lights in room broken. WiFi barely worked and was slow. No turn down service the entire stay. Bugs throughout the bathroom. Shower drain slow. Overall terrible experience even for a Motel 6 Standards
Excellent 9.0
Pros: The staff was amazing
Cons: Nothing worth mentioning
Okay 5.0
Pros: Price was a factor and the location
Cons: Cleanliness and bug infestation and many things in need of repairs
Mediocre 2.0
Pros: Nothing
Cons: Everything. This is a dirty run down hotel. Whole place smells strongly of smoke. Very dirty, very loud, doesn't feel safe.
Poor 1.0
Cons: Please see below :(
Okay 5.0
Pros:  
Cons:  
Excellent 10.0
Pros: It had a great price
Cons: Yes they did not give free breakfast like the add say n the tv do not
Mediocre 2.0
Pros: Location was fine
Cons: Air conditioner barely worked had to get dressed in the dark because the lights went out
Motel 6 Hazelwood Mo - Hazelwood
Rated #13
5.9
Okay 5.9
Based on 827 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.7
Facilities
5.3
Location
7.9
Overall
6.6
Overall 5.9 Okay
Based on 1,226 reviews
Cleanliness
6.6
Comfort
6.7
Facilities
5.3
Location
7.9
Overall
6.6
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.0
Comfort
6.0
Location
7.5
Services
5.3
Staff
6.8
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
6.9
Comfort
7.0
Location
8.1
Services
6.5
Staff
7.7
Cleanliness
6.7
Comfort
6.9
Facilities
4.0
Location
7.5
Overall
6.0
Cleanliness
6.7
Comfort
6.7
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
6.3
Comfort
6.5
Location
7.4
Services
5.9
Staff
7.0

Good 7.0
Pros: Proximity to airport
Cons: A very dated hotel, the doors and locks were a bit questionable. The outdoor pool was fairly gross
Excellent 9.0
Pros: Debbie was great! Shuttle driver that picked me up at airport was great!
Cons: Shuttle driver that took me to airport didn't tell me I had to be picked up at a certain gate on my return.
Poor 1.0
Pros: It’s close to the airport
Cons: everything else…the rooms are dirty, there were bugs in the rooms. The back of the toilet was broken and the under-mounted sink was not attached to the counter. Just a bad experience.
Okay 4.0
Pros: Our room and hotel were very quiet.
Cons: I reserved a room with a king bed and we had 2 double beds.
Good 6.0
Pros: Convenient location to airport and car rental
Cons: Not really.
Okay 4.0
Pros: Location
Cons: Someone was banging on the windows of my room and other occupants¿.very unsatisfactory
Good 6.0
Pros: Location
Excellent 10.0
Pros: it was nice and they had coffee in the morning ready for me and custmer service was great
Cons: due to covid there was no breakfast served and had to wear a mask
Mediocre 2.0
Pros: Friendly staff
Cons: Toilet didn’t work right room was kinda dirty door was messed up.
Poor 1.0
Pros: Absolutely nothing, it was a slum.
Cons: Everything possible was horrible
Poor 1.0
Pros: Nothing
Cons: I had an emergency and I had to leave 15 minutes after I checked in and the staff at the hotel refused to give me a refund
Excellent 8.0
Pros: The office lady was great loved her attitude she was wearing multiple hats
Cons: No breakfast
Mediocre 3.0
Pros: It was near the car rental.
Cons: The door was loose at the latch. Had to use the ironing board wedged against it. The carpets were sticky and black in places from dirt. The bedding was dirty and ripped. The bath mat had sticky purple spots on it. Lights broken/hanging out of socket.
Okay 5.0
Pros: Location
Cons: They advertised a free breakfast and there wasn't any such thing.
Excellent 9.0
Pros: GREAT LOCATION. GREAT TRANSPORT TO AIRPORT. STAFF PROVIDED OOD INFO & THEY WERE INTELLIGENT & PLEASANT.
Cons: PARKING IS VERY STRANGE, EVEN FOR ST LOUIS.
Excellent 8.0
Pros: The friendly staff
Cons: They don¿t offer breakfast
Okay 5.0
Pros: It was close to the airport and where we needed to go foe the funeral we had to attend.
Cons: When we called with the lifeline attendant I was told that there would be swimming available and free breakfast. When we arrived neither one of tjose amnenities was available. The front desk clerk said did you ask what location i was talking to i assumed
Excellent 10.0
Pros: Very understanding staff about an issue we had.
Cons: Not really.
Poor 1.0
Pros: Nothing good about this hotel!
Cons: It¿s super old and very unprofessional. Scary area and the room was smoky smelling and burn holes in the blanket and just nasty.
Okay 4.0
Pros: Close to airport.
Cons: A/c not working properly old leak in bathroom ceiling not repaired. No wake up call system in place.
Excellent 8.0
Pros: Location and shuttle to airport!
Cons: Need an elevator.
Excellent 10.0
Pros: the front desk manager, checked us in with ease and efficiency. He was kind and we enjoyed talking with him. What a great first impression of your hotel! The room was clean and the beds were comfortable. Great breakfast included!
Cons: When booking, make sure you choose an inside room and not an outside room. Much quieter on the inside.
Mediocre 3.0
Pros: Location
Cons: Everything else¿
Good 6.0
Pros: The closeness to the airport
Cons: The smell was so disgusting ¿¿ the clerk told everyone they were in room 106 no matter the floor or their actual room number.
Good 6.0
Pros: Location
Cons: The bed is too small to be a Queen size
Poor 1.0
Pros: The bed
Cons: Charged for 3 rooms, should have been for 1 room 1 night!
Excellent 8.0
Pros: Front desk staff were excellent.
Cons: Nice hotel, seemed newly remodeled. Must have ran out of $$$ when it came to beds - horrible.....
Excellent 10.0
Pros: Price and location
Cons: Yes dirty couch in the room And ¿¿ ants
Excellent 8.0
Pros: Everything in the room worked. My last few stsys elsewhere had showers that didn¿t work
Cons: No in room internet
Excellent 10.0
Pros: The proximity to restaurants and the airport. Front desk clerk  extremely helpful and personable.
Cons: No
Mediocre 2.0
Pros: Location
Cons: Hot room and hallway was even hotter. Carpet was wet and stains all moved bed.
Poor 1.0
Pros: Location
Cons: Bugs, I have no idea what they were but I could feel them on me while there. The place stinks of weed and filth everywhere. The staff is extremely rude. Overall run down sketchy place you would not want to bring the wife and kids.
Mediocre 2.0
Pros: Location and shuttle for airport. Staff was so friendly!!
Cons: I reserved a room early but did not get to motel till 10:00 pm then was told I had a room on second floor because that was all left¿ CARRYING a large suitcase upstairs( they knew I was leaving my car for 7 days in rental spot) was absolutely ridiculous
Okay 5.0
Pros: The clerk was very friendly.
Cons: The upstairs was very hot and the presence of marijuana smell was overwhelming. I¿m not sure I could pass my D. O. T. Drug test.
Mediocre 2.0
Cons: Hotel smelled bad room had an operable Window with broken locks.
Poor 1.0
Cons: Minimal hot water rude stagg
Poor 1.0
Pros: Nothing. The place was filthy, from the carpet in the entry ways, to the missing doors, jared and broken windows. Lack of air in the hallways, blood splatter on the walls in the rooms, dirty sheets, and missing deadbolt inserts and no pool.
Cons: Everything! Dirty, Dirty, Dirty!!
Okay 5.0
Pros: That it was close to the airport and rental car location
Cons: The room I reserved was to be non smoking but the room smelled like cigarettes. They use sheets as blankets. And I saw a cockroach on the wall.
Good 7.0
Pros: Amazingly helpful night desk staff and wonderful night shuttle driver.
Cons: Rather old.
Okay 5.0
Cons: The room smelled like mildew
Good 6.0
Pros: Close proximity to the airport and car rental location
Cons: Bathtub filthy
Poor 1.0
Pros: The staff was very helpful and friendly, Hotel can use some upgrades this room has no bar in closet there is butts from cigar smokers under the bed microwave was broke but staff got a replacement quick so that was nice, shower is either hot or cold,AC bad
Cons: AC on 60 degrees its warm I think this is mold on the wall, no furniture a fold up chair? No stove vent or light, ac cage fallen off That's it need upgrades!! But staff made it duable
Mediocre 3.0
Pros: Clean rooms, cheap
Cons: Front desk is a joke ... Faulty Towers. Probably the worst Quality Inn in St Louis if not in Missouri. (Dated) the beds comes with a sheet. Bring your own bedding. Probably a good idea anyway. Best Western & Pear Tree Inn better options across the street
Excellent 10.0
The staff was awesome. The bed was comfortable. I will stay there when I'm back in town again.
Poor 1.0
Pros: Location
Cons: The hotel is very dirty mattresses are old and dirty. Sheets stained and dirty. Not handicapp friendly. No elevator
Okay 4.0
Pros: It was great location with nice people.
Cons: Smelled of pot every where you went inside and out
Poor 1.0
Pros: The front desk staff was nice enough.
Cons: I had to move rooms 4 times. The 1st room had a bathroom leak and unusable plugs, the 2nd room had a broken item that was dangerous, the 3rd was filthy and had a broken toilet lid, and the 4th had a toilet leak. No refund or discount given.
Good 7.0
Pros: The Staff
Cons: Parking, the toilet was old and slow to flush. The door sticks when closing.
Okay 5.0
Pros: Location to airport
Cons: The hotel is getting older and it shows. Your website needs to clarify that you need to book your long term parking
Good 7.0
Pros: The front desk associate worked with me concerning my reservation.
Cons: The pool isn't open
Okay 5.0
Pros: Lactation and airport shuttle. Room wasn¿t bad.
Cons: I realize it is not entirely the hotel¿s fault, but I got bit badly by bed bugs. Very miserable. I hope they have followed up after I alerted them. There were also stains in the tub that resembled dirt but weren¿t. Not a big deal, but initially conc
Good 6.0
Pros: Convenience of location and shuttle to airport
Cons: They advertised continental breakfast and staff told us to go next door and purchase our breakfast
Mediocre 2.0
Pros: Location
Cons: It smelled. Vending machines didn't work. Alarm clock was stuck at 6:21. Advertised free Continental breakfast was not to be had.
Mediocre 2.0
Pros: nothing. I was glad that my wife was not with me.
Cons: You said 9/10 stars. They have a shuttle but would not answer the phone - I had to pay for a ride there. The room was smelly and the hallways dirty. I was very concerned about bed bugs but convinced myself that I did not actually see any.
Mediocre 3.0
Pros: Location
Cons: The rooms were stinky and all appliances were worn out. They provided a different room with a twin bed instead of King bed.
Mediocre 3.0
Pros: Location was best.
Cons: Staff was not professional. Upon arrival, I was trying to check in was challenging because staff informed he couldn't find my confirmed reservation. Once checked in, I was informed there was no elevator.
Mediocre 3.7
Pros: my room was close to the stairs since there were no elevators.
Cons: literally....everything. it was seedy and gross. we didn’t even sleep in the sheets. we bought our own and slept on top of the bed.
Excellent 8.5
Pros: Quiet.
Cons: Lighting. No ceiling lights therefore must turn on all the lights
Mediocre 3.1
Pros: Only the Asian woman who tried to help
Cons: The room: lots of hair on towels Which were on the on rack when we got int room, room smelled, refrigerator did not work and was moldy. Never had towels to replenish, thank goodness we had our own thinking the pool would be open. The pool was not open and it was not stated on website. We would not have stayed here in the first place. Kid wanted to swim.
Good 6.5
Pros: We had to get to the airport at 6, and it was this or a 4 am shuttle for $80. The room was clean, the bed felt nice, and the staff was nice. The shuttle in the morning was quick.
Cons: No mini fridge, which seems like a minimum essential these days. The walls were paper thin, I either heard our neighbors or they heard us several times. The AC unit rattled a little. The whole place was a bit shabby, with a bad paint job, dirty and hot hallways. I thought more than 3 towels should be provided for a 2 person room.
Mediocre 3.4
Cons: The pool isn't going to open this year, but no notice given. Spotty housekeeping for our room. We never new if we'd get clean towels, coffee, garbage emptied, etc.
Good 6.5
Pros: Close to airport. Great pick up service.
Cons: Older facility.
Excellent 8.0
Pros: Old motel, new comfortable beds and furnishings. Chose it for price and was pleasantly surprised with cleanliness and new room furnishings.
Cons: Provided a very nice breakfast at the adjacent Golden Pancake restaurant. (2 eggs scrambled, 2 link sausages, hash browns, and choice of coffee or orange juice). would have liked a small choice that included pancakes.
Quality Inn Airport - St. Louis
Rated #14
5.9
Okay 5.9
Based on 1,226 reviews
Details
Reviews
C$ 109

Cleanliness
5.9
Comfort
6.0
Facilities
5.3
Location
6.5
Overall
4.4
Overall 5.5 Okay
Based on 599 reviews
Cleanliness
5.9
Comfort
6.0
Facilities
5.3
Location
6.5
Overall
4.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.2
Comfort
5.2
Location
6.5
Services
5.2
Staff
6.2
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
4.0
Cleanliness
6.5
Comfort
6.5
Location
6.8
Services
6.3
Staff
7.0
Cleanliness
5.8
Comfort
6.3
Facilities
6.0
Location
6.1
Overall
6.0
Cleanliness
5.8
Comfort
6.1
Location
6.3
Overall
4.0
Services
5.9
Cleanliness
6.1
Comfort
6.1
Location
6.4
Services
6.1
Staff
7.1

Poor 1.0
Pros: Nothing
Cons: Sheets were stained and had burned cigarette holes, the room smelled horrible, the bathroom was dirty and looked like no one cleaned. My room was supposed to be non smoking yet it had a horrible smoke smell all through the hotel and room.
Okay 5.0
Pros: Person at desk
Cons: Door was open when I 1st went to rented room. No soap, toilet paper n towels
Poor 1.0
Pros: Nothing
Cons: The worst customer service
Mediocre 3.6
The picture doesn't match the quality of the actual room. The room smells old. The sink and fridge smell odd and rusty. Shower curtain looks used and dirty. Price is too expensive for this type of inn. Building is old and dirty. I am not coming back to this place.
Poor 1.0
Pros: The piss on toilet really set it off the I broke out in bites and rooms were tras
Cons: Piss drugs left out just discussing and want money back
Okay 4.0
Pros: The staff was very professional and friendly. The rooms were updated but still need repairs
Cons: Some rooms were not keep up. Needed repairs ( floors cleaned and water leaks)
Excellent 10.0
Pros: Everything met my standards
Cons: No
Okay 5.0
Pros: Easy check-in
Cons: The amount of people hanging around outside
Good 6.0
Pros: Nothing my room got broken in why I was at work and they took $500 and I made a police report the hotel did do nothing they don't even have cameras in the hallway that's really dangerous and it's a big drug Den the employees act like they on drugs not all
Cons: It's nasty people hang out in the steps hallway aw night doing drugs this another project halls smell like pee people throw they trash down anywhere on the floor and there's garbage disposal on each floor yah need 2 board this place up are knock it down
Excellent 8.0
Pros: They have small kitchen where I can save money than order out everyday.
Cons: Yes they have roaches I not expected thst
Poor 1.0
Cons: Well the hotel manager is rude. By far the worst customer service ever. The most incompetent staff and just absolutely one of the worst experiences I ever had. Red roof really needs to evaluate and monitor there staff more closely.DON'T STAY HERE!
Excellent 10.0
Pros: They have kitchen where most hotel don't have. Better location to gas services, restaurants, fast foods, closer to highways.
Cons: Didn't know have roaches
Poor 1.0
Pros: Nothing
Cons: Poor service
Good 7.0
Pros: It's a nicer extended stay hotel. Built with privacy in mind...it is sound retardant. However, the rooms do not have a full stove just a stove top. And the employees suck at customer service and being kind to their patrons. I have checked out, for good
Cons: Read above
Mediocre 2.4
No pillows Sarcastic staff Water ran all night Ciggerattes in the window sill Grape stems in the bed Just musty Fighting all night in the hall and I mean all night Just filthy
Mediocre 2.0
Pros: Nothing. The room next door to us had a sign on it that said unfit for human occupancy which caused me some concern. I had to make the reservation again after I got there because the first one wasn't showing up on the computer. It was all kinds of activit
Cons: That was probably a lot of drug activity going on inside including fighting etc
Excellent 8.0
Pros: Very proximate to Interstate. Front desk staff, friendly. Very quiet room with no disturbances. Room service only biweekly but I don't care about that.
Mediocre 3.0
Pros: The rooms were clean and good
Cons: The check in time was supposed to be 3PM, but they handed the key to us at 5PM and we had to wait outside in the sun for 2 hrs. The staff were extremely unhelpful and couldn't provide any service
Poor 1.0
Pros: Price
Cons: Everything. Violence, people smoking cigarettes that fill your own room with smoke, the door to the bathroom had a hole punched through it, no handles on the dressers those were busted off, personally called 911 to save this little girl getting beat.
Excellent 10.0
Pros:  
Cons:  
Poor 1.0
Pros: Nothing
Cons: Over used!!!
Excellent 10.0
Pros: The friendly staff and the space could use a better Internet connection
Cons: The Internet sucked
Poor 1.0
Pros: It was horrible, switched 2 rooms cause of dirtiness, and didnt give us towels. Had roaches badly and wouldn't refund us for the room. Was very very upset.
Cons: Everything was bad.
Excellent 9.0
Pros: The gas station right next door.
Cons: The room wasn't really all that clean.
Poor 1.0
Pros: There location was good
Cons: The staff, customer was horrible. There was none, so many people living in a hotel that not an extended stay. Coming in town to visit, the hotel doesn't make you feel safe at all.
Poor 1.0
Pros: Key Door Cards Were Stolen 2xs and My Pocketbook with all My ID & Cards & Cellphone Stolen as if it was an inside job. Management wasn't available. They wouldn't give me a refund. And there was all Black Only Staff working there.
Cons: Same as above
Excellent 8.0
Pros: Front desk/location
Cons: Room cleaning when they say, you have to ask them
Good 6.0
Cons: There are roaches in the room .
Poor 1.0
Pros: It took 3 rooms before we found one that we just made do because they woukd not refund the money 1st room had roaches 2nd room was flat filthy 3rd room was best out of the 3 poor poor place to sta. Even hallways were dirty
Cons: Did not like anything about the place
Good 6.0
Pros: Price
Cons: Nothing that can be controlled. Yelling in the halls, people to the left, right, and above up all night moving furniture. Going to go elsewhere this week (travel nurse). Hopefully won't come back to this one but may have to
Good 7.0
Pros: Price. I am a travel nurse and I appreciate the hotel. I am not picky and am grateful for a place to stay. Happy with most of it for what I personally need.
Cons: Water dripping from the kitchen sink that would not stop (minor constant flow. Rm 244. Had to shut the water off under the sink . . I have stayed there for several weeks on my days that I work. Personally, i'm fine but would not bring my family the
Poor 1.0
Pros: One thing; refrigerator worked. Other than that, absolutely nothing.
Cons: Room service unavailable unless stay was over a week. Towels had to be gathered up and taken down to be washed and then picked up. Tel. in room was broken. Floor was filthy in room as well as in hallway. Place was a roach haven.
Mediocre 3.0
Pros: The best part of my stay was the maintenance man who came because of our toilet flooded. He was extremely nice for a person who was off work that day. The overworked front desk clerk apologize to us and gave us a different room
Cons: My non smoking room was full of smoke from the neighbor under or next to us so bad that all our clothes was filled with it. It caused me to increase my medicine. The 1st room was horrible. The it was only one staff member was overworked and no breakfast.
Excellent 9.0
Pros: The staff was excellent
Cons: One entrance door did not work
Good 7.0
Pros: Evrrything
Cons: Would like it if they had 2 or 3 day packages
Mediocre 2.0
Pros: Close
Cons: Everything
Good 7.0
Pros: The price
Excellent 8.0
Pros: The price
Cons: Would be nice if they had some kind breakfast and an ice machine.
Mediocre 3.0
Pros: Staff
Cons: A lot of noise at night and a lot of warm marijuana smell throughout the hallway.
Okay 5.0
Pros: Location
Cons: Was not told that we had to clean our own room and take out the trash.
Mediocre 2.0
Pros: It was not as you represented it. We were told we could cancel our reservation. We looked at the room and decided to cancel. There was a pungent odor in the halls. The room was in disarray. We waited over 20 minutes for the clerk to check in the party b4
Mediocre 3.0
Pros: Nothing
Cons: Dirty, very dingy, smelly.
Mediocre 3.0
Pros: The staff was great
Cons: I work overnight so I needed to sleep for an few hours before work, I had phone calls for no reason and had people knocking on the door I couldn't sleep. I had ants in my room a lot of them.
Okay 5.0
Pros: The location and it was furnished with a kitchen
Cons: N/A
Good 6.0
Pros: Staff was friendly. Had to have key access after 11 pm.
Cons: No hot water and smelled like weed.
Mediocre 2.2
Cons: Everything. We got a stinky, somewhat dirty room. The room at one point must have had two beds in it but one was taken out and the space was just left open. We will not be back!
Mediocre 2.0
Pros: Nothing!
Cons: Everything. We got a stinky, somewhat dirty room. The room at one point must have had two beds in it but one was taken out and the space was just left open. We will not be back!
Mediocre 3.0
Pros: The location close to Highways and shopping is a short drive away and bus stops near by. It's cheap if you need a place to stay temporarily your getting you cheap money worth
Cons: It needs a fresh paint job new carpet a little renovations to give it a newer look. Its starting to look a little run down since my previous stay 2 years ago. Some of front desk staff was not helpful . One of the doors always open its broke
Good 6.0
Pros: The air was cold on a hot day
Cons: No
Good 6.0
Cons: It was o.k the bed was uncomfortable other then that it wad fine
Okay 4.0
Pros: Close to my business appointment and cheapest rate in area.
Cons: I have stayed at this location in the past and the hotel inside was okay but the parking lot was filthy. It was like the hotel does not have pride in how location looks on the outside.
Okay 5.0
Pros: 0
Cons: We got to the room with no cover on the bed...Then we were put in another room that smelled sooooo bad we went to by air freshner.
Good 7.0
Pros: the staff was great
Cons: Bed bugs... Yikes!!! I was in the room for a very short time when I noticed a bed bug on the sheet. I immediately contacted the front desk who moved me to another floor. I still wasn't comfortable. the staff was great but hotel felt disgusting.
Excellent 8.2
Pros: Roominess of the room.
Cons: Don't offer continental breakfast. The cable was not basic enough. Didn't include all local channels.

FAQs when booking a hotel near St. Louis Lambert Airport

How much is a cheap hotel near St. Louis Lambert Airport?

How much is a cheap hotel near St. Louis Lambert Airport for tonight?

How much is a cheap hotel near St. Louis Lambert Airport for this weekend?

How can I find hotels near St. Louis Lambert Airport?

Where to stay in St. Louis?

Our map will help you find the perfect place to stay close to St. Louis Lambert Airport by showing you the exact location of each hotel.