Services and conveniences
General
Things to do
Accessibility and suitability
Dining
Family friendly
Pool and spa
Bathroom
Basics
Parking and transportation
Kitchen
Bedroom
Media and entertainment
Outdoor
Laundry
Workspace
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Additionally, guests can enjoy a complimentary breakfast and special diet menus are available upon request.
How is the cleanliness and maintenance of the hotel's facilities?
Guests have praised the stunning property with comfortable furnishings. However, some guests noted issues with the coffee machine and heating system, suggesting that maintenance may be needed in certain areas.
What are the best times to visit the hotel?
The high season at the hotel is in December, offering a great opportunity to experience the stunning views and comfortable furnishings. However, it's important to note that some facilities may have limited availability during the low season in March.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for guests, providing convenient options for those traveling by car.
How is the quality of the hotel's customer service?
Guests have consistently praised the caring, friendly, and attentive staff, noting their exceptional service from the front desk to the dining hall. However, some guests have mentioned that the spa and pool facilities were closed on Sundays due to seasonal reasons.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
March is noted as the low season, which could offer a quieter and potentially more affordable experience.
Take Advantage of Nearby Attractions
The hotel is conveniently located near St Moritz Railway Station, the Olympic Bobrun, and the Kulm Golf St. Moritz, providing easy access to various activities and sights.
Request a Spa Session
Guests highly recommend indulging in a relaxing spa session, which is described as a must-do experience.
Be Mindful of Breakfast
While the hotel offers a pleasant dining hall with great views, some guests found the breakfast to be average in comparison to the hotel's 5-star status and price range.
Inquire About Gluten-Free Options
The hotel provides excellent gluten-free options at breakfast, catering to guests with dietary restrictions.
Check Room Amenities
Some guests encountered issues with the coffee machine and heating system in their rooms, so it may be beneficial to ensure these are in good working condition upon arrival.
Plan Around Spa and Pool Availability
If planning to use the spa and pool facilities, be aware that they may have limited availability on Sundays due to seasonal closing.
Consider Room Pricing
While the hotel is described as excellent, some guests found it to be overpriced, so it may be worth comparing prices with similar accommodations in the area.
Engage with the Caring Staff
The hotel's staff are consistently praised for their kindness, attentiveness, and high level of service, contributing to a memorable and enjoyable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Carlton Hotel St. Moritz is located at Via Johannes Badrutt 11, 0.4 km from the centre of St. Moritz. St Moritz Railway Station is the closest landmark to Carlton Hotel St. Moritz.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Carlton Hotel St. Moritz.
Yes, Carlton Hotel St. Moritz offers free Wi-Fi.
Yes, Carlton Hotel St. Moritz offers free parking.
Carlton Hotel St. Moritz is 4.9 km from St. Moritz Engadin. Carlton Hotel St. Moritz is 90.6 km from Lugano.
Yes, Carlton Hotel St. Moritz has a pool on-site.
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