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|"Great staff, excellent Christmas ."||(in 34 reviews)|
|"Beautiful hotel, very calm and relaxing."||(in 20 reviews)|
|"Beautiful property, wonderfully renovated."||(in 12 reviews)|
|"Currently upgrading rooms using concrete drills in the late afternoon."||(in 1 review)|
The hotel is lovely and the location stunning. The rooms are beautiful and set in small clusters, with 4 different swimming pools so that none ever seems crowded or noisy. The Spa was fantastic, a real treat at a decent price - would highly recommend it. There was a wedding ceremony on the lawn during our stay, which was lovely to be able to watch and enjoy the fireworks at night.
Having stayed at the Lanzerac many times before, we were expecting the same 5 star service we have always received - how disappointed we were. On arrival our 2 double and 1 twin room were in fact 3 doubles, leaving 2 teenage boys to share a double bed was not ideal! They eventually split one of the beds, but in the wrong room! We waited a long time for service on the terrace with the staff disagreeing among themselves whether we could just have sandwiches. It also took twenty minutes for an ashtray to appear. Breakfast was appalling - the hot buffet was akin to that of a 3 star hotel and service was equally thin. Terrible customer care and bad service - inexcusable!
Quality of dinner food not up to 5* standard in my view - we stayed at the Vineyard in Newlands and the mount Nelson also on this trip - both were better food!
The setting and the friendliness of the staff.
Situated in Stellenbosch, Lanzerac Hotel & Spa is an easy drive from Cape Town and provides complimentary Wi-Fi, an indoor pool and wine tasting. It is a short drive from Stellenbosch University and has free private parking on site.
A variety of personalized services are available for guests of Lanzerac Hotel & Spa, such as a currency exchange, a ticket service and a concierge. Guests have access to a terrace and a barbecue area. There is also a luxury spa on the property.
The elegant rooms at the hotel offer a mini bar and all the essentials for a comfortable stay. Each includes its very own bathroom with a hair dryer, a shower and bathrobes.
Breakfast is served each day in the hotel's cosy restaurant. Each evening, guests are welcome to relax in the comfortable lounge bar. A wide range of drinks are available at the on-site bar.
Cape Town International Airport is a 40-minute drive from Lanzerac Hotel & Spa. For those who want to discover the area, the staff at the tour desk are able to book tours and activities.
based on 366 reviews
Policies vary by room type and provider.
Lanzerac Hotel & Spa is located at Lanzerac Road 1, 2.5 km from the centre of Stellenbosch. Lanzerac Wine Estate is the closest landmark to Lanzerac Hotel & Spa.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Lanzerac Hotel & Spa.
Yes, Lanzerac Hotel & Spa offers free Wi-Fi.
Yes, Lanzerac Hotel & Spa offers free parking.
No, Lanzerac Hotel & Spa does not offer free airport shuttle service.
Lanzerac Hotel & Spa is 27.1 km from Cape Town Intl.
No, pets are not allowed at Lanzerac Hotel & Spa.
Yes, Lanzerac Hotel & Spa has a pool on-site.