Do not stay at this holtel
Bed was comfortable be that all we liked
Did not get the room that we booked and payed for and they would not make it right or fix the payment for the smaller room we got. Was told take it or leave. Most unfriendly people I have ever seen. There was no manager to talk to. There was a long line of people at The desk with problems with there rooms and they did no help any of them. They where told same thing we were told take it or leave. Someone need to do a complete over haul of hotel and staff.
Staff refused to make things right with customers My in-laws were overcharged and the stsff refused to lower the price Another couple had a filthy refrigerator and the cleaning staff actually said no when asked to clean it They would not take action to the burning smell on 4th floor They gave away a lady's room even though she paid for late check in. No manager on duty nor available. They claimed that third party booking sites are to blame, and refused to be helpful if a third party site was used
Experience the Hospitality of Stephenville, Texas. We are the "Cowboy Capital of the World," Stephenville, TX, and since our hotel is along Highways 377 and 67, we make it easy to get around town. We're also just a stone's throw from downtown, adding convenience to our hotel's location. In Stephenville, TX, business travelers enjoy corporate amenities like a well-equipped business center, with printing, faxing, copying and free Wi-Fi access. In addition, we have a meeting room that accommodates up to 90 people. Businesses such as Embarq, Rayloc, Outlaw Conversions, FMC Technologies and Saint-Gobain Abrasives are also near our location in Stephenville, TX. Our hotel's leisure guests always have a great time, as well. Near our property, you'll find attractions like the Dr. Pepper Bottling Co & Museum, Cross Timber Country Opry, City Limits and the famous Lone Star Arenhotels in Stephenville, Texas simply can't match our service and amenities. The 100% smoke-free Holiday Inn Express® Hotel & Suites Stephenville hotel offers a crystal-clear, outdoor, covered pool and a well-equipped fitness center, so you can keep up your exercise regimen. Every morning you can enjoy the complimentary Smart Start Breakfast Bar, with hot food and fresh coffee. We look forward to your visit!
Based on 261 reviews
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