JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya 60261, Indonesia
+62 315 458 888

Cheapest
rate per night

9.3

Excellent
based on 9,227 reviews
JW Marriott Hotel Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
MARRIOTTDERBYSOFT C$ 109
KAYAK C$ 112
Hotels.com C$ 114
MARRIOTTDERBYSOFT
KAYAK
Hotels.com

Good to know

Distance to city centre 2.1 km
Location rating 9.0
Nearest Airport Surabaya Juanda
Distance to airport 14.4 km

Rooms

Check-in
Check-out

Executive Rooms

C$ 550+

Photo
Bed Type
Provider
Nightly base price
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Unknown
C$ 550 per night

Deluxe Rooms

C$ 109+

Photo
Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 109 per night
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Unknown
C$ 112 per night
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Unknown
C$ 114 per night
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Unknown
C$ 128 per night
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Unknown
C$ 129 per night
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Unknown
C$ 135 per night

Reviews

Pros

Cons

Traveller rating

247
45
5
1
0

Time of year

Traveller type

Show reviews that mention

+
bit old in 20 reviews
breakfast was good in 112 reviews
comfortable bed in 58 reviews
executive lounge in 4 reviews
friendly staff in 100 reviews
good food in 32 reviews
good location in 59 reviews
good service in 34 reviews
japanese restaurant in 4 reviews
need renovation in 4 reviews
nice hotel in 63 reviews
pillow is soft in 4 reviews
room is big in 116 reviews
shuttle bus in 21 reviews
surabaya in 17 reviews
tunjungan plaza in 15 reviews
turn off the ac in 7 reviews
  • Excellent
    Oct. 2019
    9.0

    Great staff. Clean and comfortable.

  • Excellent
    Oct. 2019
    9.0

    Quick check in, thanks to Mr Tiar and team (we also got cute tedy bear and our children really love it). Spacious room, the bed extra comfy, thanks to Mr Soleh and Mrs Linda for make up our room. There were shuttles to Sogo Tunjungan Plaza every hour from the hotel. So many various breakfast, thanks to Mr Romadhon and team for your hospitality.

  • Excellent
    Oct. 2019
    9.6

    This is my second time staying at this hotel. I would say the room is very comfortable. I included breakfast during my first stay n it was really good.

    Everything is just perfect

  • Excellent
    Oct. 2019
    10.0

    Top service, room service good able to fulfill our request. Room sparkling clean.

  • Excellent
    Sep. 2019
    8.3

    The location and the view from the room were fantastic, we booked 2 rooms and made some mistake when booking, hotel staff helped me out before we checked in, good service!

    One of the room was smelly(*_*) We had a dinner at the hotel, we waited for over 30 mins after ordering...my friends were almost getting mad Σ(゚д゚lll)

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About

Overview

Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and French cuisine in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation and style for your visit to Indonesia.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.3 Excellent

based on 9,227 reviews

9.3

Service

9.2

Cleanliness

8.5

Amenities

7.7

WiFi

Things to Know

  • Friendly atmosphere
  • Clean rooms
  • Nice building
  • Luxurious Hotel

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Business centre
Car rental
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Child pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Cable or satellite TV
Air-conditioned
Complimentary breakfast
Coffee shop
24hr front desk
Night club
Kitchen/Kitchenette
Safe
Sauna
Airport Shuttle (Surcharge)
Continental breakfast
Free Internet
Pets not allowed
Free parking
Designated smoking area
Smoking rooms available
Storage available
Free valet parking
Wedding services
Non-smoking rooms available
Terrace/Patio
Rooftop
Elevator
Massage
Hairdryer
Babysitting or child care

Photos

JW Marriott Hotel Surabaya - Surabaya - Building All Photos (33)
JW Marriott Hotel Surabaya - Surabaya - Banquet hall Banquets (1)
JW Marriott Hotel Surabaya - Surabaya - Bar Bar (2)
JW Marriott Hotel Surabaya - Surabaya - Bathroom Bathroom (1)
JW Marriott Hotel Surabaya - Surabaya - Bedroom Bedroom (10)

Location

Most Popular Landmarks

  • BG Junction 0.5 km
  • Tunjungan Plaza 0.7 km
  • Grahadi 1 km
  • Joko Dolog Statue 1 km
  • Sharp Bamboo Monument 1.3 km
  • Surabaya Plaza Shopping Mall 1.6 km

Surabaya Travel Guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 14.4 km
Malang 74.1 km

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