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Cons: No WiFi at all

Pros: Crew was supportive

Cons: Improve food quality and variety for vegetarians

Pros: Nothing much good to say about this flight

Cons: They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover...

Pros: The crew was very polite and accommodating. The food was OK.

Cons: The seat comfort was not so good - not much room and not soft. The WiFi did not work.

Pros: Smooth transfer at CAN

Cons: Vegetarian food needs to be better. Tasteless food served. No options for vegetarian.

Pros: Crew friendly.

Cons: Seat super small.

Pros: Easy boarding and flight was 3 and 3 across. Short flight but nice surprise that they still served a full meal and came by twice serving drinks. Would fly again.

Cons: They keep the air temp. somewhat warmer than we are used to in the US in the cabin but we just kept our vents above our head open with a breeze on us so it was ok.

Pros: There was no problem Everything was good

Cons: Learn food from Cathay pacific Add more movies

Cons: The terminal for Phillipine airlines is greatly lacking. There are hardly any amenities and unless you get there before 0900 the next connecting flight is not until 2300. There need to be improvements on at least one for us to ever fly this route again.

Pros: Ground and flight crew were great

Cons: Quality of in-flight snacks, beverages and IFE systems were very poor

Pros: The crew was very nice and the plane was clean.

Cons: The seats were too close to the seats in front of us. Everyone’s knees were pressed against the seat back in front of us. Another two inches would have made it more comfortable. I was disappointed that there were no personal screens for movies on theis plane.

Pros: Crew was very caring and service was excellent.

Cons: The security agents at the boarding gate was rude and juvenile. I’m not happy to have to walk on my socks to get my shoes after a hand search. I don’t mind the search; I do mind the lack of assistance in retrieving my hand carry and shoes.

Pros: Food was good flight was on time

Cons: It was good

Pros: A Great Crew

Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks

Cons: Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian.

Pros: Flight had no issues BUT... ground logistics awful!

Cons: Already highlighted, poorly run and ground-based company process unprofessional/sloppy. Will never travel with Hong Kong Airlines again regardless of price. Been traveling extensively 35+ years. Worse experience with ground staff to date. Sad, quite sad.

Pros: It was clean.

Cons: Food.

Pros: stable flight

Cons: over 1hr delay before take off

Pros: The flight got delay, but ticket agent move us to another airline, work out better for all of us

Cons: Did not flight with Hong Kong air plane, air line move us to Eva air line due to delay of aircraft

Pros: Despite boarding late, and sitting on the tarmac for half an hour since we missed our take off time, and having to move passengers around to balance the weight on the plane, we made it home alive.

Cons: We landed over half an hour late. Flight attendants needed to move passengers to balance the weight on the small plane, and asked for "volunteers." When there were none, the FA stood in the aisle and said we just weren't going to take off if nobody volunteered. They should have just MOVED people.

Pros: Amazing Crew and had a real airplane to ilm for a change!

Pros: The crew was great.

Cons: Nothing.

Pros: The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane

Cons: Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: Nice attention and good food. Plane and seats are confortable

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: No delay and nice staff

Pros: The crew was great. They were very quick to respond to any requests and were very accommodating.

Pros: CX crews are professional as they are very customer oriented

Cons: The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!

Pros: Efficient, courteous and early arrival

Pros: Vegetarian oriental meal was good. Movie selection was good.

Cons: Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later.

Pros: One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response.

Cons: The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive.

Pros: The boardings service was perfect.

Cons: From Bejing was the flight more 4 hours delayed. It wasn't comunications why?

Pros: Didnt have a neighbor. Lucky draw

Cons: Had difficulty with online check in through china southern

Cons: Flight was good! Needs better inflight entertainment selection

Cons: More in flight entertainment options.

Pros: Very comfortable seat. Excellent service. clean toilet.

Cons: Food.

Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room

Cons: Seats were too crampped.

Cons: Just be ready for a long day but I liked the airline. It was my first time flying China Eastern.

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Pros: Comfortable seats and good support from crew.

Cons: Entertainment options were very limited.

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Pros: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Cons: Short flight; so there was no real in-flight entertainment. That's really alright though.

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros:

Pros: Excellent customer service

Cons: Very accommodating

Pros: Crew was okay. Food was the worse ever. Middle comfort on seats

Cons: If the food was suitable for human being

Pros: I like the new plane airbus A350-900. It was quite and very little turbulence

Pros: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people

Cons: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.

Pros: The crew was very nice and the plane was clean.

Cons: The seats were too close to the seats in front of us. Everyone’s knees were pressed against the seat back in front of us. Another two inches would have made it more comfortable. I was disappointed that there were no personal screens for movies on theis plane.

Pros: Everything

Cons: More food choices Use real spoon, fork and knife

Cons: Ok

Pros: Super long delays at each leg

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Cons: The crew is always nice on China Eastern. They seem to be late a lot of the time. We arrived almost 1 hour late. The business lounge is TERRIBLE. Get something to eat in the airport, not in the lounge.

Cons: This flight was delayed for 5hrs. The same flight the next day was also delayed for 5 hrs. Probably cancelling this flight due to low number of passengers.

Pros: Crew was courteous and professional

Cons: Didn't care for my kosher food. Would have liked a little more leg room.

Pros: We loved HK Airlines! It was such a nice surprise! We did pay an extra $155 pp to be in row 31 and enjoy much more leg room and the seats going back farther - in the direction of business class but not quite but definitely worth every cent on a 14 hour flight. The attendants were awesome!

Cons: Nothing. If you do row 31 you will have a great flight!

Pros: Aircraft was new. Felt very secure.

Cons: took them 70 minutes to provide me a headset for the entertainment. Boarding was sluggish. Crew was grumpy (and so was I). Seats were cramped. During meal service i was left with only the vegetarian option. They should provide more water/beverage rounds on a 12 hour flight.

Cons: Biz class was so so

Cons: There was no entertainment at all. The screens were all broken. There was no food or water for 10 hours and the flight was delayed for an hour

Pros: Crew was very nice and very attentive to passenger needs. Airbus 350 very comfortable in economy class good leg room and large entertainment screen with good selection.Manila airport is

Pros: i didnt like when we had to come out of plane and do a transit.

Cons: wish it was non stop but now it is.

Cons: The check in counter could open earlier. The line up was long. Our flight leaves at 0210 to Nanjing while the flights to Beijing leaves at 2:30 yet the check in counter open earlier than ours.

Cons: Just be ready for a long day but I liked the airline. It was my first time flying China Eastern.

Cons: The crew is always nice on China Eastern. They seem to be late a lot of the time. We arrived almost 1 hour late. The business lounge is TERRIBLE. Get something to eat in the airport, not in the lounge.

Pros: In flight crew were very nice and helpful

Cons: More snack option

Pros: The crew was amazing

Cons: Boarding, seat size, entertainment and food could of been better

Pros: seats had good leg room

Cons: same movies as when i flew in 4 months ago

Pros: I'm not impressed about anything.

Cons: The company should do all they can to prevent luggage from being missing.

Pros: Fast service and garbage collection

Cons: Space for my balls to breathe

Cons: More leg room.

Cons: Wifi didn't work

Cons: Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight.

Pros: The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice

Cons: Quicker way to get off plane