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Pros: Very impressive aircraft. Efficient crew.

Cons: Flight was delayed.

Pros: NA

Cons: NA

Pros: The aircraft is new and roomy. The seat recline more than any other aircraft I’ve ever been. Food is ok

Cons: Bring water more frequently

Pros: Great Entertainment

Cons: Depart on time there was over 45 min delay without an explanation

Pros: I liked the reclining seats and the comfort packs they gave that included ear plugs, eye covers socks blankets pillows.

Cons: There was plenty of food but the type of food was not typical of the west. And was acceptable but not great. I would have liked masks because there was someone coughing in front of us and I didn’t want to get sick.

Cons: My luggage come a day late from Ho chi Minh air port.

Pros: Absolutely nothing. This is one of if not the worst airlines worldwide.

Cons: This airline would not even let me check in and board my flight. I had a delay on another airline getting to my flight, but was still at the check in counter 45 minutes before my scheduled departure. And was told i was not allowed to take the flight. So ridiculous. Worst customer service imaginable.

Pros: Wonderful crew

Cons: All goid

Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.

Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time

Pros: Lounge hard to find. Offering and help poor in lounge . Loading for business was great

Cons: Luggage lost. Reported at the HK airport. The airport staff told me that no record of my luggage and filed a report for me.

Pros: I didn’t even get the reminding email for my flight, I missed the flight, my fault , but feel cold without reminding email and also, I hit a button just want to see the details about flight insurance, it showed purchase successfully! No confirm remind? Whyyyyyyyyy~~~~~

Cons: Who knows

Pros: crew was excellent and food was great

Cons: boarding disorganized, business class seats were average and screens too small

Pros: Creew, food , prompt service

Pros: Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class.

Cons: Nothing except flying first class.

Pros: The 2nd flight plane was alright

Cons: Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies

Pros: The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service

Cons: Seats are cramped and small

Cons: 12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight.

Pros: Good

Cons: Good

Pros: The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip.

Pros: EVA Air is an excellent overall airline.

Pros: Everything except the food which is mostly chinese.

Cons: They could add some variety into their menu which is mostly chinese

Pros: The crew was very attentive and the seats were comfortable.

Cons: Nothing

Pros: Superb flight all around. Excellent seat, entertainment, food and crew. Cute Hello Kitty/Sanrio items too.

Cons: Rather long delay in turning off the seatbelt sign after takeoff, despite smooth flying.

Pros: yes

Cons: the plane's seating

Pros: Atención

Cons: Not more sugar snack

Cons: Lots of united created problem create 2.5 hours delay

Pros: Most of the staff were good and helpful. Chicago had a snow storm and it was frustrating but not their fault...I did get a free drink on the plane for all the delays.

Cons: The boarding process. Again, not the staff's fault.

Pros: Excellence in crew's attitude, promptness in service, very courteous.

Cons: A bit more bathroom diligence would have been nice, but the passengers seemed quite messy.

Cons: Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable.

Pros: Restroom was kept clean throughout the flight which impressed me

Cons: Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food.

Pros: Very nice purser and her crew. Accomodating. Love the safety video!

Cons: Different option other than hot sandwiches for mid flight snack

Cons: Ventilation/in flight air conditioning, checkin lanes and waiting time

Cons: Food was alright but could have been better.

Pros: great flight great service

Pros: Good food. Wine was excellent. Good service.

Cons: There were issues with the headset provided. It did not connect properly therefore sound was very poor. The programs system was not operating the first hour of the flight.

Cons: The food box had two bread-like items (a pastry and a cake bread item). I wish the food provided was more diverse in nutrition.

Pros: Ok

Cons: Customer service and organization could improve.

Pros: Food was ok

Cons: If they spoke more English

Cons: The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip

Pros: Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.

Cons: Better food, otherwise good

Cons: Not enough washrooms for # of people. Denied us of from WR. Food carts blocked WR access to most people for long periods of time.

Pros: Helpful person at check in counter when I couldn’t check in online and the kiosk would not complete my check in process. Easy boarding. Very relaxed and friendly flight crew (less militant than other airline crews).

Cons: There was some sort of glitch with my record and I could not check in online or at the kiosk. That was frustrating. I called customer service and it was a VERY long time on hold to get an agent.

Pros: Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess.

Cons: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!

Pros: The crew was excellent, the food was very good as well as the entertainment

Pros: The crew

Cons: Boarding by rows and not like cows all at one time

Pros: Seat was great

Cons: Food was horrible, can be better

Pros: Terrible service wont fly with them again

Pros: I hated the airline!

Cons: The food was terrible and the staff was not nice at all. Worst airline.

Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.

Pros: It was clean.

Cons: Food.

Pros: If crew with smile would be better

Cons: Unexpected plane switching to another model of different seating plan made previously done online check-in confusing.

Pros: Food was again excellent, cabin crews are really nice this time

Cons: Washrooms could’ve been cleaner

Pros: I liked the reclining seats and the comfort packs they gave that included ear plugs, eye covers socks blankets pillows.

Cons: There was plenty of food but the type of food was not typical of the west. And was acceptable but not great. I would have liked masks because there was someone coughing in front of us and I didn’t want to get sick.

Pros: I hated the airline!

Cons: The food was terrible and the staff was not nice at all. Worst airline.

Cons: There was a metallic can opener in food Crew does not speak english Toilets really bad

Pros: Very impressive aircraft. Efficient crew.

Cons: Flight was delayed.

Pros: Business was very comfortable

Cons: Food

Pros: The crew was very friendly and accommodating

Pros: Amazing crew, very polite and helpful Excellent take off and landed super smooth - koodoos to the cockpit team The seats on the aircraft from Beijing to Vancouver was much more comfortable that the aircraft before ( Vancouver to Ho Chi Minh ) but I think that it’s because it is a newer aircraft

Cons: The food quality was very poor and portion too small. This could utilize some improvements

Cons: The flight should be on time

Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.

Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time

Cons: There was a metallic can opener in food Crew does not speak english Toilets really bad

Pros: Seat was great

Cons: Food was horrible, can be better

Pros: I hated the airline!

Cons: The food was terrible and the staff was not nice at all. Worst airline.

Cons: Well, I missed my flight. So that’s why