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Pros: "Crew was very polite. Great food and service."

Pros: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
Cons: "Nothing. The experience for international economy was perfect."

Cons: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."

Pros: "Happy crew."
Cons: "more selection of hollywood movies"

Pros: "JAL flight crew were excellent and friendly"
Cons: "nothing"

Pros: "All of the crews were polite and friendly, and the food was tasty."
Cons: "If there're more variety of movies, that would be great."

Pros: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Cons: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."

Cons: "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."

Pros: "Perfect in all aspects. Will use them again for all my flights."

Pros: "As always"

Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"

Pros: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."

Pros: "The staff are really nice helpful and respectful."
Cons: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."

Pros: "none"
Cons: "very poor communication of information"

Pros: "The food"
Cons: "My 12 hrs layover in Japan."

Pros: "New plane, excellent service both on the ground and air. Above average food."

Pros: "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
Cons: "None"

Pros: "Very family friendly. Good entertainment system."

Pros: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
Cons: "The seats on the 787 were much more crowded than on the 767."

Pros: "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
Cons: "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."

Pros: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."

Cons: "No smiling faces of flight attendants. Service was mediocre; food same"

Pros: "JAL is on time with good cabin crew. Food is good and enough. In-flight entertainment - 4 movies form San Diego to Narita. 3 Movies form Narita to San Diego (tail winds make the return trip shorter). I love and appreciate the toothbrush/paste in the bathroom. After a long flight, nobody wants to talk to me face to face haha"

Pros: "I love everything from JAL"
Cons: "none"

Cons: "We had to wait until check in to sit together."

Pros: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Cons: "Nothing"

Pros: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Cons: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."

Pros: "Hostesses were very nice. Lot's of room in aisles."
Cons: "Food was okay. Not a great choice of movies."

Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."

Pros: "Nothing"
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Pros: "Great service"

Pros: "Food Service Crew actually cares about you"
Cons: "Nothing"

Pros: "Same as above"
Cons: "None"

Pros: "best comfy seat! best food best service! I will use japan airline again!"
Cons: "nothing"

Pros: "Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis."
Cons: "I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own."

Pros: "leg space was better than with other companies"

Pros: "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."

Pros: "Nothing."
Cons: "Although, i booked businesss class l. I had to pay 1000 yen for each flight for seat selection. (They were giving me seats 50C) And no lounge facility either. All i got was 2000 yen and upgrade to J class. I had already paid extra for business class. This is highway robbery. No thanks JAL"

Pros: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Cons: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."

Pros: "Enjoyed the greeting, politeness and food"
Cons: "More English speaking would be preferred"

Pros: "Food was pretty good."
Cons: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."

Pros: "I wasn't interested in the meal which i would eat in airplane before i got on the plane. So, without any expectation i got the meal. It tasted good and the service after meal was also good. If i have a chance later, want to take air Japan again."

Pros: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Cons: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pros: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."

Pros: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Cons: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."

Pros: "The service"
Cons: "Having to leave a comfortable setting"

Cons: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Pros: "Well-appointed airliner. Good food, comfortable seats, wide range of in-flight entertainment. And, as always, extremely polite and accommodating attendants."
Cons: "Seats don't recline far enough for comfort. I would trade this for leg-room."

Pros: "Very nice flight attendants. Good meals"

Cons: "Great flight, great flight staff."

Pros: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."

Pros: "Crew was amazing, food was filling & plentiful."
Cons: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."

Pros: "Excellent crew!"

Pros: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."

Pros: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Cons: "none"

Pros: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."

Pros: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
Cons: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."

Pros: "Service, entertainment , drinks, everything! Very good!"

Pros: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."

Pros: "Really good service."

Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."

Pros: "Friendly attentive staff."
Cons: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"

Pros: "Great crew and comfort for economy class."
Cons: "Food could be better"

Pros: "Crew tried to be friendly"
Cons: "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"

Pros: "Food and services were great"
Cons: "There were not a lot of selections on the TV."

Pros: "Great service"
Cons: "A bit warm"

Pros: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Cons: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."

Pros: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Cons: "If the seat reclined a bit more, would be nice."

Pros: "Service, Cleanliness and Overall Quality"
Cons: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."

Pros: "The seat, service and food..all is great as always."

Pros: "didnt make it to tokoyo"

Pros: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Cons: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"

Pros: "More space than usual between chairs. Crew is friendly."
Cons: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."

Pros: "Great"
Cons: "N/a"

Cons: "I was pleased with all."

Cons: "I'm still stuck in LAX"

Pros: "Good price"
Cons: "Stink in the plane"

Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."

Pros: "Ease of boarding; large overhead bins; relatively comfortable seats"
Cons: "Packed plane - every seat taken"

Pros: "The crew is awesome and food is quite good"
Cons: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"

Pros: "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."

Pros: "Great airline!"
Cons: "some of the gates can be long walk"

Pros: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."

Pros: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."

Cons: "Food"

Cons: "Food was disappointing for business class ticket. Seats did not recline all of the way."

Cons: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."

Pros: "Ana is the best"
Cons: "Nothing"

Pros: "Early arrival. Crew very good."
Cons: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."

Pros: "the crew was friendly and efficient."
Cons: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."

Pros: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Cons: "I liked everything, everything was excellent"

Pros: "Friendly staff"
Cons: "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."

Pros: "The movie selection and food served were pleasant surprises."
Cons: "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"

Pros: "The service was great, complimentary movie selection was fantastic."
Cons: "I requested strict vegetarian meals in advance, was given items that violated this request. Further, the items which were in accordance with my dietary restrictions were generally not satisfying."

Pros: "Best flight I've ever had"

Pros: "Quick boarding, comfortable seating and amazing flight crew."
Cons: "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."

Cons: "Wish it was easier to book gluten free meal"

Pros: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."

Pros: "The flight crew heard word we were headed to Japan for our wedding. They quiety prepared a card and a beautiful bouquet made out of candies and straws. Absolutely brilliant and so sweet to receive such a from-the-heart gift. Thanks to the wonderful staff on the March 31st 2016 flight. We were truly blown away and so grateful for the wonderful service and welcome."

Pros: "Crew was very friendly. Flight was on time. Meals were good. Will be flying with EVA again"

Pros: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Cons: "The boarding in lax"

Pros: "Comfortable"
Cons: "Need more comfortable headsets or ability to use personal earphones."

Pros: "Comfort of the seats."
Cons: "There should be more choices of food for people who do not eat Asian food."

Pros: "."
Cons: "."

Pros: "Both the ground and aircrew were very helpful. I had a short transfer to another flight and was immediately greeted by a crew member that pointed me in the right direction. It was so relieving! There was also good entertainment and decent food on this flight."
Cons: "I just wish there were vegetarian food options."

Pros: "Really happy as had a exit seat so lots of leg room"

Cons: "More legroom, but what do I expect in economy?"

Pros: "Great food, and lots of leg room in economy. The flights were on time."

Pros: "This is a bit weird, but it was the first time I flew Eva economy. I've taken this route many times in business and it would take pages to go through all the things that EVA does right in business class. So I was stunned when my first time in economy was so incredibly impressive as well."
Cons: "I'm really picky and there's nothing more I could have wanted in an economy flight experience."

Pros: "Flight attendants were all nice and friendly."

Pros: "Friendly professional crew"
Cons: "Nothing"

Pros: "Efficient boarding"
Cons: "Seats extremely cramped especially when seat in front reclined. Will look for other airline on next trip due to this problem."

Pros: "Boarding was delayed in Taipei although the flight made it in great time"
Cons: "Website"

Cons: "Very good"

Pros: "Staff. Entertainment."
Cons: "Food was average. Space small. But economy always is."

Pros: "Clean plane"
Cons: "Food was horrible, flight Attendants are professional but cold as ice."

Cons: "No clothes to change. My fruits were expired because off the luggages not come to the destination."

Pros: "Not many interruptions by crew on the PA system. Communication was kept quick and to the point. Flight Attendants were attractive, courteous, and fairly efficient. They cam by more than the first flight, even though it was 1/3rd the length of light. I liked the beef w/onion & brocolli meal, although more onions should have been included, I think I got four small segments of onion. Yes, I’m nit-picking a bit . . . But that’s what reviews are for, right?"

Pros: "Great friendly and efficient service! Very lovely hostesses"

Pros: "Flight attendants are always polite and friendly. Nice to see a happy staff with a smile! They also always kept the bathrooms nice and clean !"
Cons: "The meal was average airline food. Wish airline executives taste the food that are given to their customers. It’s not that difficult to serve better tasting meals."

Pros: "Amazing food, comfy seats and good entertainments system"

Cons: "Could use salt and pepper, it was not offered."

Pros: "Nothing ."
Cons: "Poor service ."

Pros: "Overall good"
Cons: "Seat seems a little small for big guy"

Cons: "Same as prior flight"

Pros: "None"
Cons: "Serving are very poorly"

Pros: "Everything was great!"

Pros: "Nothing to like about."

Pros: "same comments as the Toronto to Taipei sector...."

Pros: "The crew was gracious and didn't bother my sleep to eat."
Cons: "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend my time"

Cons: "Cool"

Pros: "Plane was clean, blanket and pillow comfortable, attention during scheduled meal service good. Snacks available"
Cons: "Meal was really not good and a far step down from what it was during last flight a few years ago. Movie selection meager. Flight attendants could make a few more rounds to check passenger needs."

Pros: "Liked the seats, legroom. Good value for price."
Cons: "Food could be better. Crew could be friendlier. They did their job but did not have the warmth of crew of other airlines I’ve flown."

Pros: "Very satisfied,"

Pros: "Dito..."

Pros: "Everything"
Cons: "This flight wasn't over booked so I was able to rest better with extra leg too."

Cons: "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."

Cons: "Food just okay."

Pros: "Great crew, very attentive and efficient and nice, friendly. I spoke most with Lucy Tsai, really lovely person, I hope she's appreciated and recognized for her efforts. The aircraft was like new."
Cons: "Food just okay."

Pros: "I actually loved the whole trip. The aircraft still looked like it was brand new on the inside even though I'm sure that it has probably been in the air for a few years now. The service was great from the seemingly effortless takeoff and landing by the pilots to the flight attendants being very efficient and caring. The ambient temperature of the cabin was great. I had a wonderful experience and when I return home I will not hesitate to book with EVA again for any of my international flight needs."
Cons: "It's not really even something that I didn't like because I know learning a second language is hard any way but every once in a while when the flight attendants made announcements they would either run English words together into one word or pronounce it a little wrong but I still could understand everything that they were saying. So if I have to suggest something that is all that I can think of and it isn't even a bad thing at all. Thank you for everything!"

Cons: "Flight attendant made my glass of water and starter fall down. She gave me a dessert extra (!) as a replacement and promised to come and clean it up and to bring a new cover. She never came. Eventually, I asked another attendant who put me in another chair and cleaned up. During the flight, NO water was distributed at all. Normally, this is done every 1-2 hours."

Pros: "Fancy crew member"
Cons: "Entertainment like movie"

Pros: "Overall Eva is a good airline (certainly beats United), but had a problem with the meal request."
Cons: "Requested child meal at the same time as booking seats (all online). Seats were as reserved, but had no record of child meal request."

Pros: "Crew were polite on boarding, and throughout flight when seen then"
Cons: "Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down"

Pros: "Liked the way they do their boarding Comfortable flight"

Pros: "Had reclineable seat... Was able to sleep. ..."
Cons: "No complaints. ..."

Pros: "the fly were good but there will be no more fly too BKK after the 9 June"

Pros: "In consideration for the duration the scores get higher. For comfort the seats were much more adequate for the duration of the flight. This also is reflects in the entertainment. The food option was much tastier too"
Cons: "The crew was not the friendliest but don't get me wrong they were not mean. They were just doing there job. I take flying like hotels where it's an experience and the crew is the face of that experience. This was let's do our job but no actual care"

Pros: "Everything..food, beverages, staff courtesy, cleanliness, entertainment...."

Pros: "As always crew magnificent"

Pros: "Wifi !!!!"
Cons: "Bigger seats"

Pros: "Tripulación muy atenta"

Pros: "The A330, despite being an old plane, had really good recline."
Cons: "The entertainment was very outdated."

Pros: "Too crowded"
Cons: "One more staff will be better"

Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Pros: "All crews are helpful especially to parents traveling with young kid."
Cons: "More variety of food would be great"

Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Pros: "The Crew was amazing. The Seat were the best Selling point fort business class"
Cons: "More space for the arm rest ans legs space"

Pros: "Good service/Crew food quality and choice good."
Cons: "Need more choice of British TV Programmes rather than American"

Pros: "Everything"
Cons: "Non"

Pros: "Good entertainment."
Cons: "Very cramped seating."

Pros: "Good leg space, friendly crew, excellent plane."
Cons: "This is for ALL airlines: It takes so long to get off the plane!"

Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Pros: "Went out of their way to be helpful"

Pros: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Cons: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Pros: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

Pros: "Crew were good, food was decent"
Cons: "Equipment/electronics was a bit dated."

Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Pros: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Cons: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"

Pros: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Cons: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Pros: "Individual service, happy and natural looking crew, comfort and company aim."

Pros: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Pros: "everything went smoothly, no delays, boarding was easy and quick"

Pros: "All around great airline. Comfortable for super long flights and completely accommodating."

Pros: "Flight attendants very nice"
Cons: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Pros: "Films Service"
Cons: "Not enough films"

Pros: "Heavenly for an airplane ride!"

Pros: "see above"
Cons: "see above"

Pros: "Nothing"
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Pros: "Good, drinks, service and entertainment system."

Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."

Pros: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."

Pros: "All"
Cons: "None"

Pros: "Stopover in Doha fun. The people are so friendly."

Pros: "Enterment"
Cons: "Crew nice alway take care customer"

Pros: "The flight attendants was nicer on this flight then the US to Doha flight"
Cons: "Seats were not comfortable"

Pros: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

Pros: "Comfortable seat and good service"
Cons: "None"

Pros: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Cons: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."

Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Pros: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Cons: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Pros: "The staff"
Cons: "I thought the flight was fine :)"

Pros: "Attentive service ready to appease any request very clean toilets"
Cons: "Type of aircraft Films Selections in particular World Group not changed much since April"

Pros: "I will fly Qatar again"

Pros: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Cons: "Seats too close. Person in front was in our lap almost."

Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."

Pros: "Yes"
Cons: "All good"

Pros: "Good entertainment options"
Cons: "More beverage services"

Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"

Pros: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Cons: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."

Pros: "The crew was amazing and their service was very attentive to customers."
Cons: "Not having crying infants onboard"

Pros: "Everything"

Cons: "Food worse quality than before. No snacks as well"

Cons: "Evrything was fantastic"

Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"

Pros: "nice comfortable flight"
Cons: "depaert on time"

Cons: "Too long of a wait for "parking" after landing"

Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"

Pros: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."

Pros: "Great service!"
Cons: "N,/A"

Pros: "The comfort and smooth boarding procedure"

Pros: "Outstanding and very helpful service"
Cons: "N/a"

Pros: "Jumbo jet plane was fantastic."
Cons: "None for now"

Pros: "Very Very Good"

Pros: "Business class setup Bar Staff"
Cons: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."

Pros: "Didn’t get this flight as we were so delayed."

Pros: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Cons: "Food. It’s plane food wasn’t impressed."

Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Cons: "This was a fraudulent charge!!"

Pros: "Professional and friendly staff"

Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."

Cons: "Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service."

Pros: "all entertrainment onboard is excellent ."
Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Pros: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
Cons: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."

Cons: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."

Pros: "crew"
Cons: "nothing"

Pros: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Cons: "On the whole everything was acceptable."

Pros: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pros: "Great flight."

Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"

Pros: "Affordable price"
Cons: "Unfavourable flight schedule- Midnight arrival.. tired."

Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Pros: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Cons: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."

Pros: "Everything was Great !!"

Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."

Pros: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."
Cons: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."

Pros: "Food was good for all nations (although red wine was fair quality, over all was superb). Hundreds of movie channels classic and new ones (but some had no English subtitles)."

Pros: "food and Boarding"
Cons: "seats, I flight entertainment jacks were not working"

Pros: "Movie starts as soon as seated"
Cons: "No Emirate staff presented to due with the 20+ hours delay. Just sent their representatives who are not powerful to make decisions and at the end we have many questions not answered. Eg. Any earlier reconnect flights? Any alternative airlines? What is the checkout time of the compensation hotel? Any meal compensation if not staying at their hotel? Etc."

Pros: "Watched the entire Mike Tyson Mysteries box set."
Cons: "The ending of the Steve Jobs movie was a little pat."

Pros: "Everything"
Cons: "Nothing"

Pros: "Great food and lots of entertainment options. Friendly helpful crew."
Cons: "There was a delay due to technical issues. They had to switch planes, which took a couple hours. But they gave us a free meal at the airport, while we waited. Unfortunately, they immediately fed us lunch after we took off, so it was two quick meals. I guess it is better than too little food."

Pros: "The entire experience was excellent."