Daily cleaning, installation of cabin HEPA filters on flights to Chiang Mai
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The cheapest airline ticket to Chiang Mai from Canada in the last 72 hours was C$ 1,028 one-way, and C$ 1,284 round-trip on the route from Vancouver to Chiang Mai. The most popular route is from Toronto to Chiang Mai and the cheapest ticket found on this route in the last 72 hours was C$ 1,409 round-trip.
Chiang Mai Airport is 3 kilometres from the centre of Chiang Mai. View on Map.
Chiang Mai is served by Chiang Mai Airport, also commonly referred to as Chiang Mai, Chiang Mai Airport, Chiang Mai Intl. The airport code is CNX.
There are several restaurant options at Chiang Mai Airport serving snacks, drinksand fast food, most of them located at the arrivals area on the first floor. Dairy Queen and 94 Coffee are the only two places open all day and night.
There’s a bus connecting the airport to several stops in the city centre, departing every 20 minutes. The bus departs from outside the arrivals area and a one-way ticket costs ฿20 (about C$ 0.84), regardless of your final destination. Stops on this route include the Night Bazar, Nimman Road and Chang Phuak Gate.
There are not tuk-tuks outside the airport terminal, however you can hail one on the main street. If you're not travelling with a lot of luggage or don’t want to wait for the bus, a tuk-tuk can be a cheap option to get to the city centre. You’ll need to bargain the fare but typically a ride shouldn’t cost more than ฿120 (approximately C$ 5).
There are a few shops in the arrivals area selling mostly souvenirs and handicrafts. If you need more shopping options, the Central Plaza Chiang Mair Airport shopping mall is a short 7-minute drive away.
All car rental offices are located in the arrivals area, just outside the domestic arrivals lounge to the left of the terminal. You’ll find international car rental companies such as Avis, Hertz, Budget, Sixt and Europcar, as well as some local companies like Thai Rent a Car, Bizcar Rental and Chic Car Rent.
Some hotels near Chiang Mai Airport offer shuttle service. These include Noble Place (8 minutes away), Parc Borough City Resort (9 minutes away), The Airport Greenery Hotel (10 minutes away), and We Terminal Hotel (8 minutes away).
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Scores according to KAYAK customer reviews
Pros: "Punctual and direct flight NRT-BOS. Time-efficient."
Pros: "I think Japan Airlines is the best airline."
Pros: "Happy crew."
Cons: "more selection of hollywood movies"
Pros: "All of the crews were polite and friendly, and the food was tasty."
Cons: "If there're more variety of movies, that would be great."
Pros: "Lots of Leg room"
Cons: "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."
Pros: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
Pros: "JAL flights to LAX are always great. Good food too."
Pros: "The staff are really nice helpful and respectful."
Cons: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Pros: "Great service. Food drink and inflight entertainment"
Cons: "very poor communication of information"
Cons: "Tight seating."
Pros: "The food and movies"
Cons: "The bitchass mofo next to me who took up two seats and STILL kept touchin my feet. Fuckin weirdo man. JA is a good airline, but clowns like that guy ruin the whole flight."
Pros: "Food was acceptable. Stewardess very helpful"
Cons: "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"
Pros: "New plane, excellent service both on the ground and air. Above average food."
Pros: "Very family friendly. Good entertainment system."
Cons: "No complaints! Not even one!"
Pros: "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
Cons: "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."
Pros: "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
Cons: "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."
Pros: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Pros: "Clean plane, very nice crew."
Cons: "Flying coach is always cramped for a tall person!"
Pros: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Cons: "Entertainment system went down but the staff fixed it."
Pros: "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."
Pros: "Nice staff."
Cons: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Pros: "Great crew, good food selection."
Cons: "Everything was good"
Pros: "No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight."
Cons: "IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas)."
Pros: "Hostesses were very nice. Lot's of room in aisles."
Cons: "Food was okay. Not a great choice of movies."
Pros: "Great meal compared to other local airlines. Comfortable."
Pros: "best comfy seat! best food best service! I will use japan airline again!"
Cons: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
Pros: "Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis."
Cons: "I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own."
Pros: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
Pros: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
Pros: "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
Cons: "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
Pros: "Free WiFi in flight!"
Cons: "In my email confirmation says Business class tickets but the boarding cards were "J" class which was not Business or economy so we had to fight to get in the lounge. They apologizedon't many times but no compensation, seats were first row but not first class, business, economy, or premium economy. They said it's called "J" class! You still get 3 pcs of luggage and pay business class price! Never JAL again domestic, maybe international or Never ever!"
Pros: "Food was pretty good."
Cons: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
Pros: "Fast boarding and wonderful staff."
Cons: "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
Cons: "being moved"
Pros: "I wasn't interested in the meal which i would eat in airplane before i got on the plane. So, without any expectation i got the meal. It tasted good and the service after meal was also good. If i have a chance later, want to take air Japan again."
Pros: "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
Cons: "Nothing really."
Pros: "Boarding is efficient. Crew helpful and willing to please."
Cons: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
Cons: "Could not enjoy the music and NHK news on the plane."
Pros: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Cons: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."
Pros: "Apex suite offers plenty of privacy in business class though fewer stowage areas and generally less room to move about than reverse herringbone seats."
Cons: "JAL entertainment system had comparably fewer movie choices vs. many other airlines including American, United, and Delta. Surprising that Studio Cathay actually featured more Japanese films than the JAL Magic V system."
Pros: "Excellent customer service!"
Pros: "evening flight. not too crowded"
Cons: "delayed by 1 hour meal was so-so"
Pros: "The service"
Cons: "Having to leave a comfortable setting"
Pros: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Cons: "Cannot say there were any negatives."
Pros: "Crew amazing."
Cons: "Food variety should be increased."
Cons: "The in flight entertainment is very old."
Pros: "Crew was really good and the seating was quite okay"
Cons: "Seating distance"
Pros: "Flight was on time"
Cons: "Food Crew"
Pros: "new seating arrangement is nice"
Cons: "Nothing it was perfect .the flight was so excellent .no words to say"
Pros: "Again the food was excellent"
Cons: "Not enough operational toilets"
Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."
Pros: "On time. Good service"
Pros: "Too cramped"
Pros: "Food. Space."
Cons: "When the front passage reclines, the TV screen was too close for comfort."
Cons: "Good flight"
Pros: "The headline says it all!"
Cons: "Flight delayed as always"
Pros: "The movie selection + the crew was friendly."
Cons: "There were kids who were not well behaved. Their parents would not correct them, neither did the crew. There was a kid screaming and talking very loud behind me, while everyone was sleeping. I was unable to sleep on the flight, even with ear plugs. The kid sitting next to me was getting Play-doh everywhere, on me, the floor and all over the seats. He was also kicking the seat in front of him and his mother would not correct him. It would be helpful for the crew to say something to the parents, as some parents do not believe in discipline. The vegan food was very good on the flight to Hong Kong, but on the flight to Chicago it was bland. I was still very hungry after eating + did not get protein in the first meal. With the seat in front of me reclined all the way back, my knees were touching the back of the seat, my legs were swollen and in a lot of pain after the flight."
Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Pros: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
Cons: "Worst flight experience ever-"
Pros: "I love the food, service and comfort I want make sure to fly with Cathay Pacific in my future flights. It’s all excellent! And I will probably recommend it to my family and friends."
Pros: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Cons: "Staff seems distant and uninterested at times."
Pros: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."
Pros: "Short stop over"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
Pros: "Very good service. Professional and friendly"
Pros: "Smooth flight , crew members were good"
Cons: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
Pros: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
Pros: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Cons: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
Pros: "The crew is nice. You can order snacks in between meals."
Cons: "Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated."
Pros: "Offering excellent services to handicapped passengers proactively"
Cons: "After landing in Hong Kong the local airport services to the disabled need better organisation/communication. They claimed that the SFO Cathay Pacific check-in staff had not included me in the list of wheel-chair requesters while I knew that the opposite was true"
Pros: "On time Good service Nice crew"
Pros: "The staffs were ok. They did everything on the limited power they were given."
Cons: "The airlines should at least compensate the passengers with proper voucher for food and comfortable shelter. It has delayed total like over 8 hours and they kept changing the gate for at least 2 times!"
Pros: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Cons: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."
Pros: "Seat unconfortable no legroom ."
Cons: "The child sitting behind me keeps kicking my seat and never stops making all kinds of noise, that really sucks! One attendant (I believe she is from Hong Kong because she once emphasized that she does not understand Mandarin and she only speaks Cantonese and English) she had different faces and attitudes towards foreigners, people who are Hong Kong citizens and people who are from the Mainland China, which made me and my friends really uncomfortable..."
Pros: "Most comfortable bed... slept almost 7 hours on the flight. Food, service and everything else was excellent..."
Cons: "Nothing I can think of... They had it all covered."
Pros: "Everything went as planned, albeit slight delay. Als good."
Pros: "Overall service excellent."
Cons: "The gap time between the connecting flight is short u have to pass the security and after that a long walk going to the gate of the next flight other than that it's excellent. My concern is if the passenger has a health problem he/she going to have a shortness of breath. The crew/staff who assist me excellent."
Pros: "I do the Canada-Australia trip fairly often to see my family, and Cathay-Pacific is my new fave. Cheaper than the usual, no problematic stops in the US and everything went perfectly smoothly. Thanks for looking after me!"
Pros: "Business class service was the best I've ever experienced from any carrier."
Cons: "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"
Cons: "Those economy seats can only fit a child comfortably."
Pros: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal. The food was great and came out at the right times."
Cons: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia."
Pros: "the plane had excellent entertainment and a port to charge your phone."
Cons: "no issues at all on this flight."
Pros: "The chair size. The movie"
Cons: "Stewardess in my isle was not friendly. Don't have enough supply of bottle water. HK airport won't allow drink to be brought on the plane even though it was bought at the airport. Hard cushion on chair."
Pros: "The crew was really nice and helpful."
Cons: "Disappointed that there was no inflight entertainment at all."
Pros: "Comfortable economy seating, polite cabin attendants, and nice lunch!"
Pros: "The efficiency of this crew was unparalleled"
Cons: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"
Cons: "Flight was delayed out of Toronto for two hours and we sat on the Tarmac with no explation. Insufficient food for a 15 hour flight with no snacks offered except for two minute noodles in a cup which they ran out of. Catered mostly for Chinese passengers. Entertainment was very poor too, only a small number of English movies with the majority of entertainment in Chinese. Crew were rude and dismissive. Overall a great disappointment."
Cons: "The food was salty."
Pros: "The entertainment was very good. Overall, the service was satisfactory and I will fly Cathay Pacific in the future."
Cons: "The lavatories were not kept clean. Especially during long haul flights; more attention has to be paid to this area in particular."
Pros: "Everything but the crew."
Cons: "Crew Behaviour"
Cons: "1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again."
Cons: "The Seats were really old and no new movies"
Cons: "Paid for extra leg room seats and didnt get them"
Pros: "The service was good"
Cons: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."
Pros: "Entertainment and food were not bad."
Cons: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."
Pros: "Crew was excellent food was good."
Cons: "sea food"
Pros: "All services"
Pros: "Crew and food"
Cons: "They upgraded me to business since I am gold member"
Cons: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"
Pros: "have good lounge seats"
Cons: "Etihad staff for borading at Toronto (YYZ) airport was rude and unpleasent. Always long lineups to get boarding card, they treat passengers like cattles and sheeps. Etihad airlines ground staff was very rude! Seats in the economy class of Etihad airlines are getting congested more and more every year."
Pros: "Not much"
Cons: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "Everything was great. Crew was very nice. Food good. Not too crowded."
Cons: "Seems like the plane needed to be retired compared to others. The tech was old."
Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."
Pros: "Easy to cancel trip"
Cons: "Kayak did not have technology to know about cancellation"
Pros: "food was great!"
Cons: "Same crew not that friendly"
Cons: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"
Pros: "They had to delay the flight for those who were arriving from Durban because of the delayed flight."
Pros: "Staff was very courteous"
Cons: "Only one wheel chair was provided during the flight to NY"
Pros: "Good food, comfort, boarding"
Cons: "Flight crew not very polite."
Pros: "Seats, Configuration, food and beverage music selection"
Cons: "Boarding process as they could not issue our connecting flight ticket lost luggage movie selection limited"
Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Pros: "In time"
Cons: "Crew not helpful . Same with food not enough ):"
Cons: "Virgin Airlines lost my baggage, found it in 2 days and delivered it tome in 3 more days."
Pros: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Cons: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."
Pros: "Awesome service, smooth flight , great staff. Very spacious"
Cons: "My luggage got damaged, but it's being taken care of."
Cons: "Luggage policy, ended up going in line 4 times."
Pros: "Etihad was efficient and punctual, as expected."
Cons: "Liked everything"
Pros: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Cons: "Not a great choice of new films."
Pros: "Bad services over all"
Cons: "Lemo services"
Pros: "A380 planes. What is not to like. Wide economy seats. A little glitchy entertainment system but over all comfortable flight."
Cons: "Horrible and disorganized service crew. Went without food for 2 of three service seasons as they forgot a whole section to service. Had to repeatedly ask and in one case finally got something to eat 40 mins later. Poor sequence of beverage and food service."
Cons: "They served me wrong food, I ordered veg but when I opened it was non veg lol"
Cons: "Air condition was not good from Dhaka to Abu Dhabi."
Cons: "Food pathetic & bogus movies"
Pros: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Cons: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."
Pros: "It was a good experience with Etihad airlines, comfortable and ambience."
Cons: "Food provided is not at all good. Very very poor."
Pros: "Crew are nice and friendly with huge smiles on their faces. They are happy crew and make their clients happy pessengers. Great service :) We will fly with Etihad again."
Cons: "My screen doesn't work. Plane is bit old. Lavatory is smelly."
Cons: "I did not receive my bag on time. I landed in Bahrain at 9:45 pm and had to wait in Bahrain till 2:30 am to recieve my bag. Where I was supposed to be at home in Khobar by 11:30 pm."
Pros: "Just everything 100 times better than United and American, no snoby crew"
Pros: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."
Cons: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."
Pros: "Chauffeur driven service"
Pros: "food is not good ,"
Pros: "- seats were good. more leg room than other economy seats - food was ok, they did not bombard us with too much food , which i liked - entertainment was good too"
Cons: "- LOST BAGGAGE: they lost my suitcase in the last leg (auh-maa) and I did not receive it for 4 days. I had no clothes, toiletries, etc as I only checked in 1 bag. No compensation offered. - I had to literally get into an argument with the ground staff at MAA airport to get any compensation for basic toiletries, change of clothes, etc. I only received compensation 15 days later for 2 days after several phone calls. I finally had to show up at their office, upon which I realized none of their staff communicated with each other. So, I had to explain everything from the begenning and was finally given some monetary compensation. - Their staff called me back every once in a while and promised things that they never delivered on. For example: they asked me to wait at my mom's house for 4 hours as I needed to sign some paperwork and they could not mail it or email it to me. After waiting 4 hours and cancelling other plans, no one shows up and no one answers the phone. - On my flight back, flying through AUH was a disaster. We had not been notified of the new pre-clearance procedures and with only 1 hour 30 minutes to get past 3 security checks and U.S pre clearance was near impossible. So, 10 passengers including myself just waited while our flight took off. - In AUH airport, their staff gave us completely different directions. We would be told to go to the rebooking desk by the ground staff, and once we get there the ticketing agent informs us we cannot be rebooked for 3 hours and that the prior person did not know what she was talking about. - So, they make us stay awake for 5 hours from 2 am to 7 am seated in their waiting area, until someone finally is able to rebook us to our destinations in the UNited States. They rebooked us on connecting flights which added 5-6 hours to the flying time. Simply awful management. - The staff complaining about their jobs, miscommunication and other work related problems was really unprofessional when they had pregnant women and children waiting around for 5 hours."
Pros: "Professionalism and friendliness of crew Timely delivery of meals and drinks Clean bathroom"
Cons: "Non-punctuality (flight did not took off exact on time) Uncomfortable seats (cushion was too hard) No good choice for drinks Food was okay. No phone charging socket/feature in the seat I have recently traveled with Emirate in their A 380 for same ticket price (same start and destination) and their service was exceptional. Comfortable seats, food choices, drink options and entertain was far superior. Beyond my expectation. I would be happy to fly again with Etihad if i am receiving same comfort as i experienced with Emirates. I am Business Analyst by profession and I interact with Clients/Customers to understand their needs. During these interactions I put myself as a End User of the service and that's how i am able to attain high customer satisfaction. I will be more than happy to assist if you need any help in understanding the User needs from and End User perspective."
Airlines flying to Chiang Mai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Chiang Mai
Masks required on board, masks provided on flights to Chiang Mai
Social distancing seating
Middle seats unavailable to book on flights to Chiang Mai
Testing for antibodies, testing for symptoms for flights to Chiang Mai
Waiving of change fees. Search flexible flights to Chiang Mai