EVA AIR is cheap for a reason! Website is terrible, food is absolutely atrocious! Plane is OK… But I wouldn’t choose to fight it again frankly unless I had no other choice. The play crew was very nice. But could barely speak English. The flight was fairly smooth… Just overall very unimpressive.
I put the review all together for the first review
I liked that they gave us a couple of meals and drinks but the meal was not good and not many options especially if we are seated in the back of the plane.
Again on this leg the WiFi wouldn't work. The seats were comfortable with adequate cushion and space between seats for my legs. Very nice 3-hour flight.
It was a pleasure to fly with EVA airlines from Taipei to San Francisco.
The soft service on EVA was superb from the quick and attentive flight attendants, to the turn down service, and excellent food. This all made my 11 hour flight very comfortable and relaxing.
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
Boarding is fast and easy for economy class, food was ok baggage policies are good
Flight was comfortable., business class. Bathroom spotless all the way. Food was very good and presented beautifully. Flight attendants were efficient and professional. They made sure their travelers were well taken care of. It was a very comfortable trip.
The service and the food were excellent. Only the pajamas were a little tight for me (haha) but I managed. Thank you for recommending this airline to us
The crew was great. There was no wifi The cabin temperature got very hot Seat was uncomfortable
Lousy entertainment system. Crews are excellent. Meal is just mediocre.
Flight crew were very attentive and made this trip a pleasure. Plus the fact that this our first time flying business class.
Flight crew was fantastic. The aircraft was meticulously cleaned at all times. The crew was continuously checking to see if the passengers were ok.
They did an excellent job helping me with a wheelchair. I couldn’t have asked for any better help.
everything was fine, would have liked better food but it was warm, great choices for movies
the water for tea could have been hot, entertainment was awful, lots of old movies and TV shows
It was a great experience in all aspects including passengers are respectful to each other. I will consider to fly with Korean Air again in the future.
Excellent service, love the extra amenities (water bottles, blankets, etc.).
They had the same movie choice as my previous flight, not much of a choice, movies were not up to date, music was uninteresting. Other than sitting on the ground for 40 minutes after boarding the plane, with pilot telling us that they couldn't load the plane because of rain, (bullshit) We finally got into Bangkok of course 40 minutes late.
Great flight. I should have figured out the bed situation in biz class earlier. Confusing in dark. My bad.
Check in was awful.., Desks gone….it was a cheap chaotic environment not the usual seated staff member not there….instead a staff little platform…(staff were good) the whole thing reeked of cheap penny pinching- underwhelmed
Weather delayed arriving flight and even though I made the connection, my luggage did not.
Big selection and great food and beverages in business class with good service. Full recline but less privacy compared with Qatar.
Multiple late or canceled flights. Lounge was 100 degrees. Food was terrible. The plane was incredibly old, and best of all, a screaming child for 3 hours. All for the low low price of $2,600 one way Hanoi to Shanghai. No idea how Cathay is ranked so high. Cathay is not much better than American Airlines or Spirit. In the future I will go out of my way to not fly Cathay.
I liked the service. The touch screen needs improvement as well as movie choices.
Problems with entertainment system eventually rectified. Cabin crew attentive and polite but a bit absent minded when it came to remembering requests, salt, sugar etc.
My connecting flight was canceled or never existed. My stopover went from 1 hour and a half to 10 hours. It was a long day that I wasn't prepared for and it would have been nice to know that ahead of time. Cathay is great though. Great staff, entertainment and food.
it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.
So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.
They over booked the flight from Abu Dhabi and put me on a flight 2 days later. Unbelievable experience even after booking business
I was mislead in the booking thinking I was purchasing via kayak however underpricer was the ticket vendor and I did not have access to seat selection, wifi or the lounge at the airport with my business class ticket for this reason. I did know know these issues were going to occur when I bought the ticket, I was very displeased
Over all good experience. Cabin crew should have been more attentive and the food quality should improve.
I bought a full price ticket for business class on kayak and my seat selection was not Included, I had to pay more and WiFi for example was not Included in my seat. My travel companion who bought his ticket for the same business class price had these features included in his ticket therefore I am not happy with my purchase via kayak.
The crew were really bad mannered! And spoiled all my mood throughout the flight!
The staff was excellent. They checked on my needs at the appropriate amount, letting me sleep when I needed, checking up when I was awake.
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Very disappointed to not have lounge access The shorter flight seats were uncomfortable
The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.
Food quality and varites were very minimum. Surprised to have no desserts. Business class tickets should have lounge access and seats selection. They should be allowed to board while people with wheel chair, secial assistance and family with childrem.
The real problem is that the WIFI for a westerner is terrible. To not be able to properly use Instagram, Whatssap on such a long flight makes the flight miserable. The flight attendants are all like busy bees, efficient.
Basic long haul decent price but U pay for what you get. Over 5hrs of transit and terminal was pretty bare with nothing much to do except the lounge
Broken business class seat which could not convert into a bed and had to switch to a narrower aisle seat to sleep
Business Class window seat on my Shanghai to Venice route was broken and could not be converted into a bed which has to switch to a narrow aisle seat instead
The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.
While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.
While boarding at PVG, there was a ticket checking by the gate, then there was another ticket checking right at the bottom of the escalator, which created quite a dangerous congestion. Don't understand why the duplication?
China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers. A BIG ISSUE FOR NON-CHINESE PASSENGERS IS THE ABILITY TO CHECK IN ONLINE, by making so difficult or almost impossible there is no chance to get a seat assignment ahead of time then go to the airport and get what is left. THIS IS NOT a SKY TEAM modality.
China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers.
The only personel that smiled at all were the flights attendants. Desk agents, lounge people none of them had a smile or even a hello. They were like dealing with dead fish. Again flight attendants were good. All other personnel looked like they didn’t want to be there or help.
