Pros: "Loved the food and snacks!"
Cons: "Wouldn't mind slightly larger meal portions, but then again, perhaps I could use the portion control, haha"
Pros: "Crew super nice, appreciated all the free food that was provided during flight and hot towel."
Cons: "Comfort of seats"
Pros: "extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,"
Cons: "none of the film choices really appealed to me, but I am picky!"
Pros: "Service, entertainment, and seats are all great."
Cons: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Pros: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Pros: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Cons: "The planes are old. The space is tight, especially if you have long legs."
Pros: "Crew, Food, Boarding, Entertainment."
Cons: "My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!"
Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
Pros: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Cons: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Pros: "I very much enjoyed the flight. The crew went out of their to make you feel comfortable. The food was delicious and more than enough to make you full. I was very impressed with the room between seats. I will definitely fly with this airlines again"
Pros: "Yeah everything was good flight timing was very accurate I loved their service"
Cons: "Hotel or a waiting area should be arranged in case of flight delay"
Pros: "Crew was great, but food I like more like Emirates."
Cons: "No headphones and was not possible to watch movie."
Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"
Cons: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."
Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"
Pros: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Cons: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Pros: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Cons: "more leg room and headphones that worked."
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"
Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Cons: "Only one person in the three row and that was really great flight"
Pros: "Crew was excellent.."
Cons: "For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class"
Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Pros: "Great movies and responsive crew"
Cons: "Something weird was going on about how food was served and how people went about deciding what to have."
Pros: "The entertainment options were very good"
Cons: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Pros: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Pros: "Nothing"
Cons: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Pros: "Dinner was good, breakfast a bit ordinary"
Cons: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
Cons: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
Cons: "The flight delay could have been announced over the speakers"
Pros: "Crew and all other Staff were very helpful and friendly"
Cons: "Don’t know"
Pros: "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
Cons: "Categorizing travellers together."
Cons: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Pros: "Airbus 350. Very good experience"
Cons: "Crew was jumpy. I expect them to be a little more gentle serving food."
Pros: "The seat space, and the ability to recline the seat was surprising."
Cons: "It is what it is."
Pros: "Nice plane. Crew was great. Seat not bad for economy."
Cons: "Only complaint was the 5 or 6 hour delay because of the weather."
Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."
Pros: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Cons: "Turbulence."
Pros: "The staff and there were great movies on the flight."
Cons: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
The check in process was a nightmare. We could not check it online the day before, therefore everyone that was on the flight from Lisbon to Heathrow had to do the check-in at the airport with an agent. They only had two agents available for that many people. The plane was delayed taking off due to that problem. They handed out small bottles of water on the plane for everyone. And one snack snack for everyone. They had no options for snack.
Please see previous review. The most uncomfortable airline seats I have ever sat in, and I travel a lot. Forward of vertical, ugh. I will recommend people avoid your airline it was so bad. The rest was good, crew and timing etc.
Pros: "Crew and pilot were great."
Cons: "The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat."
Pros: "Our flight attendant was wonderful, she worked so hard the whole flight and was so pleasant. I am sorry I don’t know her name, but she’s beautiful!"
Cons: "Absolutely nothing! Great flight"
Pros: "Good seat. Good movies."
Cons: "A better range of free food choices would be nice."
Pros: "Flight crew were good."
Cons: "My checked baggage did not make it on this flight even though it was checked in over an hour before the flight. I have been getting the runaround at the Baggage Claim area and on the phone. It may be delivered tomorrow afternoon and I have food items in the baggage and it may not be delivered until the afternoon of the next day. They don’t have a good baggage tracking system."
Pros: "The crew onboard was fantastic. The food was pretty good as well"
Cons: "Seat are extremely uncomfortable they are too small"
Pros: "Crew was gracious and helpful"
Cons: "Seating is always crammed, uncomfortable, people packed in like sardines. But I guess that’s par for the course with all airlines nowadays."
Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."
Cons: "The seats are so cramped - not just on this flight but on ALL flights. It’s especially hard on my husband who is larger than I am. Airline cre, food and entertainment made up for the space but US airlines should re-think this sardine approach to flying. Sorry to vent. Thank you."