Excellent service. departed on time, and arrived ahead of schedule. The whole restrictions around no food/drink is a bit weird even with Covid. Also, no mobiles and iPad use during takeoff and landing is very 2006!
Cons: "We didn’t receive hedphones"
Pros: "Great services"
Cons: "Sitting in front is better"
Cons: "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
Cons: "Boarding was chaotic, the gate agent did not call to board by group number"
Cons: "Entertainment system is way too old"
Pros: "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"
Cons: "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"
Cons: "More options for music and movies."
Pros: "We landed safely. Ultimately, that’s all that matters."
Cons: "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
Pros: "My experience with the airlines was poor because I got downgraded without any explanation. Upon arriving at the airport, I kept hearing, 'just wait a second,' then, they would say, 'Im sorry.' In the end they issued a voucher to be used during a future flight, which will never be used."
Pros: "On time departure, big plane so window/aisle available with 2/4/2 seating"
Cons: "Not sure what the snack was, ancient entertainment system."
Cons: "Krabi airport is terrible. Cramped waiting area. Boarding gates too narrow for capacity. Aircon not coping. Worst flight information I have ever encountered."
Pros: "Crew were great"
Cons: "Food in economy could be more Thai and tasty but nicely served and efficient"
Pros: "Everything are very much poor. Worth than Vietnam airline.(coffee cup’s rim was broken It was very dangerous) I will naver on board Thai alway."
Cons: "Nothing better~"
Pros: "I like the food and crew are very helpful and has a smiling face."
Pros: "I miss my flight to Hanoi because we were dealy from Manila also people in lounge never check us or told us about time to flight"
Pros: "The made it easy to travel with a young child"
Pros: "Thai are so dependable and such lovely service. Nothing is too much."
Pros: "Plane was nice."
Cons: "Food was horrible"
Pros: "Everything was as usual. Boarding can be improve a bit."
Cons: "This time I found the food was below Thai Airways standard (which was usually good to great)."
Pros: "Food & services on the plane were great."
Cons: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
Pros: "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
Cons: "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."
Pros: "Ho Chi Minh City- Bangkok flight was good but BKK-Kolkata was uncomfortable. Look like very old business class set up. Overall is average standard."
Cons: "Business class seat in BKK-CCU sector. Food quality is substandard."
Cons: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
Cons: "I travelled with my 2 friends but none us were given a seat together. We requested few times and they wouldnt allow."
Pros: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."
Pros: "Great overall experience Great schedule for flight coming in Europe"
Cons: "Entertainment system is a bit sluggish but still a lot of choices in film categiry"
Cons: "Bus gate on arrival"
Cons: "Boarding - No announcement regarding boarding, people were unsure when boarding would commence and reason for the delay. Comfort- it was very hot, as temperature control is activated by staff; I asked staff to turn on air conditioning in my area as it was very hot and stuffy, but it was still hot and fairly uncomfortable."
Pros: "It was fine"
Cons: "We arrived plenty early at terminal 2 like the confirmation said. Only to find that over night they changed departures to terminal 3. No signs. No one there to give instructions. Just a security guy saying “take sky train “. We had plenty of time so it was more annoying than anything. So we arrive at the gate and the are having a party to inaugurate the new gate and terminal. I’m glad they celebrated. Haha. Got to laugh. The big crowd at the celebration were passengers who were delayed bordering so they could have a celebration. Part of the adventure."
Pros: "Great service, comfortable seats, great entertainment."
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Pros: "On time and service"
Cons: "Quite a bit odd for food from dhaka"
Cons: "crew from Jakarta to Bangkok was worst"
Pros: "Staff was very pleasant, food was interesting and tasty. Seats were decently comfortable for economy."
Pros: "Crew was very service oriented!"
Cons: "The legroom was horrible."
Pros: "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
Cons: "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."
Cons: "Backpacks do not fit under the seat infront of you."
Pros: "Ground Staff"
Cons: "Food Service. So so inflight crew service"
Pros: "It was drizzling, as is often the case in the monsoon season. There were so many clouds and I didn't expect Himalaya mountains. However, I was surprised to find majestic Mt. Everest! It was a great farewell gift from Nepal! After being impressed with Himalaya, I could enjoy movies during the flight."
Cons: "The seat pocket was broken."
Pros: "I kept my appreciation of Thai friendliness easily as I flew home. I loved watching the documentary of the late king"
Cons: "The trip was long but that was my own issue of course"
Pros: "The included extras and polite staff."
Cons: "When the passenger in the seat in front of me reclined her seat it was almost impossible to keep watching the movie which while sar, shows as mainly a black screen and even changing the angle didn't assist"
Pros: "I love the food especial Thai food. The air craft crew are very helpful."
Cons: "My friend request for extra ice cream and the crew rejected her with very loud tune."
Cons: "Guy was snoring like a wild animal."
Pros: "747, beautiful people and views"
Cons: "The company canceled my booking"
Pros: "New A350 aircraft"
Cons: "The outside camera stopped working"