Daily cleaning, installation of cabin HEPA filters on flights to Ko Phi Phi
You cannot fly directly to Ko Phi Phi. KAYAK recommends you fly to Phuket City (HKT) (66.17 km from Ko Phi Phi). From there you can rent a car or get a taxi.
The cheapest airline ticket to Ko Phi Phi from Canada in the last 72 hours was C$ 536 one-way, and C$ 1,001 round-trip on the route Vancouver to Ko Phi Phi. The most popular route is Toronto to Ko Phi Phi, and the cheapest ticket found on this route in the last 72 hours was C$ 973 round-trip.
Phuket City Airport is 66 kilometres from the centre of Ko Phi Phi. View on Map.
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Scores according to KAYAK customer reviews
Pros: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Cons: "More space for shoulder and legs. Espicially for a 11h flight"
Pros: "They greeted us in Georgian at the gate during boarding, this was very nice."
Cons: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."
Pros: "All good"
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"
Pros: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Cons: "HOSPITAL LIKE FOOD GIVEN,"
Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Cons: "they need to do family section"
Pros: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Cons: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Cons: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Pros: "Seat was comfortable entertainment was nice food was excellent"
Pros: "Films Service"
Cons: "Not enough films"
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Cons: "Good service"
Pros: "The entertainment console is dismal"
Cons: "Comfort of seat size has shrunk!!! Good grief."
Pros: "This has been one the good experience I had in so many years of travel"
Cons: "I requested a special meal but was not given what I wanted. But overall decent food"
Pros: "All around a great experience."
Cons: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Pros: "excellent service always a pleasure to fly with QATAR Airways"
Cons: "both flights had 2 hours delay... also lugages cames with next flight."
Pros: "Good legroom, friendly crew."
Pros: "All Qatar employees were friendly and helpful. A great flight!"
Pros: "it was nice on the plane the guests were professional"
Cons: "before boarding the officials lacked professionalism"
Cons: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Pros: "Transit airport lounge allowed owing to gold status"
Cons: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."
Cons: "Wheel chair was not available on arrival. Had to wait 45 minutes"
Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Pros: "they have a good movie selection"
Cons: "it took awhile for us to get our bags in denpasar."
Pros: "Excellent service everyone was generous"
Cons: "Crowded flight, late departure."
Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"
Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Pros: "Crew was fantastic! Food was above average."
Cons: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Cons: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Pros: "Food came out 1 am melb time ,2 hours after departure ."
Pros: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Pros: "Wifi in the plane is great"
Cons: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."
Pros: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"
Pros: "A380 - was amazing. Roomy and quite"
Cons: "No facility for baby"
Cons: "Both my flights were delayed, Jhb to Shanghai to Osaka on 22nd March and my return flight from Tokyo to Doha and Johannesburg on 1st April. My baggage was also not available when arriving in Osaka and had to wait 2 days for it."
Cons: "Hello, Qatar airways give me set no 42 H and the knew I am useing Weill cheir And I can't walk so good but still give set no 42 h on the end of aircraft Was so bad I can't tell u"
Pros: "I liked the comfort, the crew, the food and all the rest I specially appreciate the bedroom and the meal in Doha, while I was waiting for my next flight to Kathmandu. Thanks Qatar Airways"
Cons: "I didn't like the waiting to clear immigration in Doha, I had to wait 3 hours in line, only 2 counters were opened and many babies were crying in the line, tired, exhausted with no other option than waiting. I know Qatar Airways is not responsible for this and I don't blame them but be prepared to wait in Doha, which is a beautiful airport by the way"
Pros: "Food, cleanliness of flights like they were brand new. Food was good. And on-time flight is the best thing I like."
Cons: "I had a problem of online check in as it mentioned to book online 24hours before departure, I got up early morning to book a seat online. Unfortunately I could not book a seat online as the website was not updated by that time for online booking. It was supposed to be activated by 4:10am on 31st Feb but it was activated around 10:30am. That is after 6hours of scheduled time. I was panic and tried to contact the Sri Lankan Office at Katunayake. But the phone was directed to another line where no body answered. I sent an email but up to now no reply. The online service is horrible."
Pros: "My bags did not arrive on my trip to India. The airline representative was waiting for me as I exited the plane stating that they were working on locating the luggage. Their service was professional and prompt. My bags were delivered the next day. I highly recommend this airline."
Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"
Pros: "Every thing was great"
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"
Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"
Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."
Pros: "The comfort and smooth boarding procedure"
Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Pros: "The servoce was as usual very good."
Cons: "Hardly anything to criticise in relatively short journey."
Pros: "A good time to board"
Cons: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Pros: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Cons: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Pros: "Dinner was good, breakfast a bit ordinary"
Cons: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
Pros: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Cons: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
Pros: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
Pros: "I always prefer this airline to so many others. It’s definitely more organized, good selection of movies, more leg room for a long flight which is great. The food was mediocre"
Cons: "Movies Leg room Breakfast"
Cons: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Cons: "Food. And also seats. We r silver class and should have been assigned better seats."
Cons: "This was a fraudulent charge!!"
Pros: "Food, entertainment and timely flights"
Cons: "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"
Pros: "seating availability Food service"
Pros: "Was overbooked from start -"
Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."
Pros: "All are good."
Cons: "Served vegetarian, I am very happy."
Pros: "Easy, friendly and comfortable."
Cons: "Last row seats so was a bit noisy. But nothing too bad."
Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Pros: "On time, very helpful crew and overall experience was fine"
Cons: "Food was not upto the mark and one always expects something better from an Airline like Emirates"
Pros: "The comfort of the flight was unbeatable. The crew was great. The 13 he flight didn't feel that long."
Cons: "When boarding my kids and I were separated. This is not recommended at all. I don't know why you can't keep families together."
Pros: "Food was better than Iberia or Delta. Staff greeting friendly."
Cons: "Asked for wine - never came back. No reply. Nothing. Asked for water an hour later - never got water. Asked later in flight, got nasty reply: "Not my job to satisfy coach customers.""
Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Pros: "Everything felt like first class, in coach"
Pros: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."
Pros: "Compared to other airlines, especially trips to and from Europe, this one was great! I will try to fly Emirates every time! I especially appreciated the variety and abundance of choices for entertainment. Eight hours just flew."
Cons: "As far as a reasonably priced economy flight, I can't think of a think. Of course, I'd always like a bigger seat but even those were better than most."
Pros: "Very few passengers on the plane allowing to use more space than normal"
Cons: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Cons: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"
Pros: "Excellent airline"
Pros: "I liked everything particularly the spacious seats."
Pros: "The spacious seats and the in-flight service"
Pros: "Great service, decent & hot food options."
Cons: "Could do with a better food & drink selection."
Pros: "Spacious seats..comfortable flight and great on board service"
Pros: "Staff's courteousy."
Cons: "I travel quite a bit internationally and never experienced Emirates. Never have I seen that many crying children under the age of 2 on a flight before. It was constant crying. I would suggest placing all people with small children in one area of the flight instead of spreading them out throughout economy."
Pros: "Good on comfort, service"
Cons: "Purchased Emirates flight package, but it turned out that the second flight was operated by another airline in another terminal. Emirates didn't even list the flight anywhere on their departure boards. There was not enough time to make the flight even with rushing. This package should have never been sold by Emirates"
Pros: "The handling of the layover in Dubai. Very appreciative! It was fantastic."
Pros: "The Economy section on the Emirates A380-800 felt like Business Class on most other carriers - spacious comfortable seats, and outstanding entertainments system, good (and plenty) food, and courteous and helpful attendants."
Pros: "the entertainment system is good"
Cons: "The ticketing system was down so took horribly long in a long line, delaying the flight. Chaos with people in the line going up to the front. Staff asking for passports. The plane was full of screaming babies and children, which is unavoidable (I guess?) but the parents behind me with 3 children under 3 slept and did not take turns to look after the kids. I had toddlers punching the back of my chair the whole flight if they weren't screaming bloody murder while the parents did nothing. They were both asleep. The father even with a blanket over his head. The mother curled up with her newborn. I got no sleep in the 14 hour night flight. Plus so many savage people destroy the bathrooms. They were filthy. So many times i go in and they haven't even flushed the toilet. I made one man go back in to clean it up - disgusting."
Pros: "Great service. Nice plane. Flight attendants were attractive"
Cons: "The crew needs a bit of retraining. It's almost like we are unwanted guests on there aircraft rather then the customer."
Pros: "Smooth, quiet and comfortable overnight flight from Vancouver to JFK"
Pros: "The staff both when checking in and on board were excellent. The seating space was better than other international flights we have taken in the past and since. The food was better than what we received in the other flight we took later the same day (with another airline). We highly recommend Cathay Pacific."
Cons: "The entertainment options could be better - but this is just a minor flaw in their overall service."
Pros: "Cathay's staff remain excellent and remain a standout feature."
Cons: "The quality of the food has decreased dramatically in recent years. Quality meals and entertainment was a hallmark of Cathay previously, now is is below average. Seats are not as comfortable as the ones used 5+ years ago. Overall a big disappointment. Cathay is ot what it used to be. I probably will use another carrier on my next trip."
Pros: "The entertainment selection was great"
Cons: "The leg room was small and the delay was ridiculous."
Pros: "Just needed to set the automatic volume lower on the PA. When someone is using headphones or earphones, it automatically is turned to LOUD. Making you have to rip your earplugs from your ear."
Pros: "I've really enjoyed the comfort and the stellar services by Cathay Pacific staff. Keep up the amazing service!"
Cons: "The Seat was broken."
Pros: "Crew were polite attentive and bery professional in appearance"
Cons: "Not really a criticism of the airline but as this flight was part of a long haul from Hong Kong to New York there were a lot more people onboard than the standard flight beginning where I got on the flight- a meal service was served at 11.30 at night ( which would fit with the HK time zone I guess) when many of us just wanted to sleep. A minor criticism and I appreciate I was the second part of the flight."
Pros: "good service, nice staff, confort ok"
Cons: "food can always be improve but overall ok"
Pros: "Very good entertainment system."
Cons: "Food was horrible. No drink service. Old seat."
Pros: "LOVED the cup of Ramen anytime snack and curved utensils for eating on a moving plane, genius! Service and quality of product is great. If possible, I will always Choose Cathay Pacific airlines over any US Legacy Airlines to Asia any day!"
Cons: "Stop shrinking the check-in luggage size and allowable weight every few years. It's a nuisance to have to buy new luggage every few years when perfectly working luggage has to be thrown away because of size requirement shrinkage."
Pros: "Attentive crew. Smooth flight."
Cons: "Entertainment options limited but that’s a very small complaint."
Cons: "I booked a window seat, got a middle seat."
Pros: "Flight was on time"
Cons: "Food Crew"
Cons: "Same as before. Dirty and smelly. Food was ok."
Pros: "The crew were very attentive and the pods are comfortable."
Cons: "Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge."
Cons: "The plane delay for 3 time"
Pros: "Just fine.."
Cons: "Nothing it was perfect .the flight was so excellent .no words to say"
Pros: "only the deffective TV particularly seat 30f"
Cons: "deffetive TV..i just sleep thru out my flght"
Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."
Pros: "On time. Good service"
Pros: "Too cramped"
Cons: "Good flight"
Pros: "Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule."
Cons: "I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat."
Pros: "The airline stewardess are nice Smile"
Cons: "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
Pros: "Arrival in time"
Cons: "Everything was good"
Cons: "Delayed flights and food service suck"
Cons: "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."
Pros: "Flight and service were excellent on all accounts including food."
Cons: "Boarding was not organized in Hong Kong. Passengers were not called in groups, and therefore, an unorganized line formed between seats. Staff did not clearly tell passengers when boarding was taking place, and where to form lines. I was very surprised."
Pros: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
Pros: "Great food (probably the best I’ve had on a flight) and a fairly good in flight entertainment."
Cons: "The crew was good , but I observed that one aisle got a follow up of drinks more than my aisle. It made me wish that I was sitting in that aisle."
Cons: "Worst flight experience ever-"
Pros: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Cons: "Staff seems distant and uninterested at times."
Pros: "The flight staff was very curteous and helpful, that made a difference with the trip."
Cons: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."
Pros: "Food is fine."
Cons: "washrooms are small and dirty."
Pros: "Short stop over"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
Pros: "Very good service. Professional and friendly"
Pros: "The crew is always very polite and professional."
Cons: "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."
Pros: "The flight attendants were pleasant and so was the flight."
Cons: "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"
Pros: "I flew from NY to Phuket via Cathay Pacific which is a 22 hr flight! The crew was pleasant and friendly and took excellent care of my family and I. I would fly with them again anytime."
Cons: "My only complaint, if I have to make any suggestions would be more leg room."
Pros: "Smooth flight , crew members were good"
Cons: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
Pros: "Friendly crew and pilot. Smooth take off and landing."
Pros: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
Pros: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Cons: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
Pros: "On time Good service Nice crew"
Pros: "Route and travel time. The food taste good."
Cons: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Pros: "Pilots were great! Flight staff didn't seem to care much. Didn't hand out water or juice. When asking for it it seemed like a problem. Wasn't impressed."
Cons: "I am 200 cm tall and nobady ask me if wanna sit exit door .. some people 160 and 170 were there ..please next time to put tall people there .."
Cons: "There was nothing I didn't like on this trip. Food, hotel, crew, comfort... Everything was excellent. My favorite company."
Pros: "The crew was very friendly. Plane very clean and comfortable. Service promt."
Cons: "The baggage claim carousel was not published in the airport. I did receive a message but my phone had been off during the flight so I didn't turn it on until much later."
Pros: "Kind. Generous. Competent. Thank you."
Pros: "Loved the nice service, loved fresh squeezed orange juice and that they offer home made lemonade! great food and really nice service. I just wish the spacing between rows would be better."
Pros: "Business class was great. Comfortable lay flat seat. Tasty food and lots of it. Great entertainment system with endless high quality options."
Cons: "Istanbul airport does not have enough gates to handle their growth in traffic. As a result both my incoming and outgoing flights were embarked by bus from the tarmac. We passed by another 30 planes in the same situation. So it was not a one off."
Pros: "Price and flight schedule Overhead compartment size is good Nice variety of films available"
Cons: "Inadequate leg room Touch screen difficult to control, varied from nonresponsive to overreaponsive Food: inedible "pide", only entree choice was kebab, they ran out of chicken. I was in the middle of the plane. Announcements usually unintelligilbe"
Cons: "Beet newer airplane and better seats . Very dirty seats ."
Pros: "The crew was great and very helpfull, they help us change our sits so that we will sit together."
Cons: "There was no entertaiment. Only one movie to the entire flight, the screens where very small and you couldnt see the movie at and some of them didnt work at all."
Pros: "Food and service was great. Had empty seats next to us so we could stretch out."
Cons: "No information at gate. Used buses to laod plane."
Pros: "comfortable seat, friendly staff"
Cons: "Seats in economy are tight."
Pros: "Punctuality. I also had an upgrade which was super great!"
Cons: "More choices of movies would be great for long hauls"
Cons: "Better seat."
Cons: "See comments above"
Pros: "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
Cons: "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."
Pros: "I am very happy - always good service, timely and pleasant staff."
Cons: "I was disappointed that the two female flight attendants on my side (seats A&B) did not come across friendly, and any request appeared to be a bother. At one point I requested bread and butter, the flight attendant seemed annoyed and said if she can find some, and never came back to me. I went to the galley, where a male flight attendant was working on something. I requested some bread and butter from him, was met with s smile, and was able to locate a roll and butter for me in under a min. Please note, I do not think this was a gender issues, it just happens to be the situation with this case, and I specified it as I do not know the names of the flight attendants, but the airline should be able to identify who was working the different sections."
Cons: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."
Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Pros: "The security and service throughout the flight was very good for the price we paid."
Cons: "The transit time was a bit short for my trip from NYC to DAC."
Cons: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
Pros: "Great service"
Cons: "I didn’t eat or used entertainment so no opinion on that"
Cons: "It was too warm and the seats had very little legroom"
Pros: "Arrived safely"
Pros: "The food"
Cons: "The seats are very tie"
Cons: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pros: "friendly people. good food. top notch service"
Pros: "Fine, short flight overall. Crew was good, airplane comfortable, and the boarding process was fine."
Cons: "I expected more substantial dinner; perhaps because the one in the Venice-Istanbul flight was. The latter flight got beef/pasta choice, whereas the former one a tuna-fish sandwich."
Pros: "The care taken to wrap the electronic equipment you were mandated to confiscate. That part was handled well"
Cons: "Retrieving the electronic equipment was a chaotic nightmare. There was no order. There were two lines where passenger did line up in than others cut the line claiming they had connecting flights. Those in charge never verified whether they were connecting to another flight. Never asked for their boarding pass. I heard some laughing saying they did no have connecting flights. I better job and method of handling this situation is needed as long as the ban is in effect. Otherwise, Turkish airlines is fine. My wife and I have traveled most airlines and travel extensively. So, we are aware of good service and bad. Your service minus the electronic equipment is good."
Pros: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"
Cons: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Cons: "Choices were between a meat dish and a pasta dish. I choose the pasta, which was an unintereesting, bland glop in a cheese sauce. Lttle favor, and less nutrition. More importantly, it was the same choice provided for both lunch and dinner. Bring"
Pros: "Great entertainment, very friendly staff, decent quality planes , good beverages"
Cons: "below average food . Particularly for health conscious people."
Pros: "Food and service were excellent. And great staff!"
Pros: "the crew was wonderful!"
Cons: "the landing was bad"
Cons: "great delay without explanations"
Pros: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."
Pros: "The flight was good and attendance was perfect as well"
Cons: "One of my checked bags was lost between the two flights"
Pros: "On Time, spacious, clean and well taken care of, very friendly and helpful crew. Entertainment is also excellent."
Pros: "My overall experience with Turkish Air was a pleasant one from the time we boarded until we landed. The crew was nice and very accommodating. The food was very good and warm."
Cons: "On the way over, it was perfect, but on the way back, the plane experienced an issue with the air conditioning system. It was very hot for 10 straight hours!"
Pros: "Most of the staff were friendly and helpful, and the quality of the food was rather impressive for a plane flight. I liked the number of selections that were available per the movies and media based entertainment on the flights."
Cons: "A few of the stewards and stewardesses had a bad attitude; as if they had brought on board some format of negativity. I understand the flights can be long, but there's no need for bad behavior towards customers."
Cons: "Lack of meal options for second meal and under cooked meals."
Pros: "I like Turkish Airlines. The flight was good. I thougt only food was somewhat not as good as usual. I flew with TA many times and the food offerings always had stood out from other air companies. In general it was great flight."
Pros: "great food"
Cons: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."
Pros: "Thanks about food from Riga - Amsterdam- Riga, I was very surprise."
Cons: "Delayed and caused memail to miss my connection. Had to wait another 9 hours for my next flight and all they give me is a stupid meal voucher."
Pros: "crew and food. enjoyed the seat massages"
Cons: "Toilets in business class were smelly. Not nice when you are washing your teeth. It is difficult to lean over the bowl and wash teeth. Cups are not provided to assist with washing teeth. Paper towels ran out in the toilets."
Pros: "food is not good ,"
Pros: "I got good service and it was on time both ways. The air hostess were very polite & help full , I like the flight."
Pros: "Airport customer service at Abu Dhabi very rude. For long stop overs they don't offer any hotel or sleeping pod etc. It has been observed several times that passengers from south Asia are treated with great prejudice whereas same facilities are extended to Western people."
Cons: "I already feed finished all bookings in May, it had to pay the costs. But they My booking had not been confirmed. Where I can not even find my reservation information. It is a very terrible thing. So I again pay 680.84 EUR I had to buy a plane ticket again. Never forget a very horrible experience. I accept 680.84EUR necessarily return the card fee. I will sue you by law."
Pros: "For economy class, it was really good. Better than most other carriers I've been on in economy."
Cons: "Not a very orderly boarding procedure. Kind of a cattle call with everyone coming at once."
Cons: "On the flight from SFO to ABU etihad was enforcing a rule (that no one was aware of) that carry on luggage must be less than 7 kg and backpacks less than 5 kg. Before you could board the airplane, the ticket lady was weighing every item of carry on! It was horrible, upsetting and distressing. People were being made to throw items from their carry one away to be allowed to board. It was so stressful, I felt that experience ruined the entire flight."
Pros: "The staff was friendly and the flight was great"
Cons: "Seats a little crammed but that's normal for economy"
Pros: "Love Etihad service"
Cons: "Snacks, i didn't want set meal"
Cons: "From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable"
Pros: "La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo."
Pros: "Newer aircraft. Fantastic service"
Pros: "Boarding staff ."
Cons: "Food was very bad and started to charge you for some food and drink items ."
Pros: "The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,"
Cons: "I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all"
Pros: "All services"
Pros: "On-ground customer service of Ethiad, Fatima. She was professional and understanding."
Cons: "Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time."
Pros: "The flight was amazing"
Cons: "The problem of the kids shouting and shouting one hour"
Pros: "Overall service"
Cons: "I had to check in my cabin bag"
Pros: "The food and the comfortable seats"
Pros: "I am amazed of how good is the crew and how nice they are. Also, like the seats and the food/drinks compare to American companies. You will never feel hungry on this airline."
Pros: "Legroom Entertainment Airport onboarding exp"
Cons: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"
Pros: "I found the crews and their services good. Food served was tasty and healthy."
Cons: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."
Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
Pros: "Nothing much"
Cons: "So i was with ticketing requesting for seating, and she said run run your flight is leaving , i did not get proper seat and i ran to find out it was NYC flight and not DC. I asked more than one Eithihqd personeel and they did not know the difference bewtween Nyac flight and DC flight . Then came back to request for seating and they again made believe my security will be declines if i waste timein requesting seating. Got a flight between 2 males for a 15 hour flight and a run across the airport with a heart problem . I will never fly Eithihqd and also will not recommend to anyone"
Cons: "Food was horrible, seats are too narrow . To kids meal and snacks. My so. Could not able to eat their regular meals and no snacks for him, he was starving."
Pros: "Flight was smooth and quite roomy with seats; good and constant maintenance of toilets. Excellent and thoughtful e-entertainment"
Cons: "Flight attendants could be more friendly and attentive; seat and food sanitation could be improved more."
Pros: "I loved everything about the airline and the service provided except for one detail. The staff was great and very concerned with all passengers and their safety."
Cons: "Your average male isn't 150 lbs anymore. Seats are a little smaller than I experienced on previous trips. But still better than others."
Cons: "Food, stewards are rude and unprofessional."
Cons: "Please, please, please Etihad, implement child-free zones on your flights."
Pros: "Crew exceptionally great ."
Cons: "Abu Dhabhi airport."
Pros: "The flight crew were both considerate and kind."
Cons: "I disliked nothing."
Cons: "Nothing. Everything was perfect."
Cons: "The cupcake served was eaten by some animal before opening. Have lodged complaint and may send them video."
Cons: "From Washington to Abu Dhabi was terrible small sweats less room for leg's."
Cons: "My son was sleeping during the meal service, so the crew said that they will put his meal aside. After he woke up we went to the crew and was asking some food then they said that we don't have any option except some bread. The bread is very cold and the food was not at all good. After 3 hours my son was hungry and I went ahead to the crew and was asking some food. But the crews answer was we cannot provide food since we have only some boxes and if we give it to you then we may not have sufficient food left for everyone else. I asked them when is the next meal. They said in few minutes but it took one hour and that meal was also just bread. What kind of airline doesn't provide food for kids when they are hungry. I am very disappointed and I would not recommend Etihad airlines for anyone traveling with children as they won't provide you food when your kid is hungry. Our seat lights were not working and when you press assistance button the crew came after 15minutes."
Pros: "Crew serve with passion"
Cons: "Long queue for check-in"
Pros: "Entertainment during flight was good So was flight attendants. Good mannered cabin crew"
Cons: "Received luggage 3 pieces after 1 day of delay and 4th piece on 4th day Rest was ok Bus transport to and fro from planes Could be due to peak load"
Pros: "Cleanness - friendly staff -"
Pros: "The leg room on the economy seats is good"
Cons: "The entertainment options are not enough"
Cons: "When I complained about my lost luggage they asked me to file a complain at hometown which would be USA, but after a little explanation they filed a lost luggage complain."
Pros: "Everything. Very accommodating."
Pros: "good service,"
Cons: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"
Pros: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Cons: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."
Cons: "Service is poor, seats are crowded and uncomfortable, food is not good."
Cons: "Boarding process,"
Cons: "Custumer care"
Cons: "No proper entertainment on board which would have been fine if the cost of the flight was less.. but considering other airlines provide better entertainment for the same route and less expensive tickets makes its not ok."
Cons: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."
Airlines flying to Ko Phi Phi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
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