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The flights with ANA were great. The flights with United, not so much.

SEA HND sector internet only worked for the last 2.5hrs of flight….. never had this kind of incident with other airlines

Cabin Crew was excellent. They took care of everything requested. Flight was good

Lucky the weather was perfect as it can be not a great flight if it is stormy

They lost my luggage on the inbound flight and then lost it again on this flight. I called online travel agent to change earlier flight to get a longer layover in Vancouver but ANA denied it

Flight delayed by one day and everything was so disorganized by the airline.

This was a large plane with an upper deck. It seems like business was upstairs. If it was a US airline then I would say I sat in economy plus, but I think it was just economy. Though since ANA would not allow me to choose seats for the price it may have been plus. Lots of movies to choose from, and good service.

Loved that leg room was great for economy, and food was definitely better than other American airlines, great selection of movies. My mom is happy.

Flights were late on every leg of the trip. Seating was narrow and uncomfortable, and food was below average. I complained directly to the crew, and ANA, and was offered no offset or compensation.

Flight was overall OK: lovely staff and smooth travelling. The only downside was no food was available on a 3.5 hour flight over lunchtime. Luckily we had realised this in advance and brought our own bento.

Everything was fine except the seats were quite compressed and hard for the 12 hour flight

The flight was uneventful and the crew was kind and professional. Really appreciate the option to order a vegan meal for the flight!

Sat next to a woman who had her period. Blood was on her seat and on the arm rest between us. I ended up having period blood on my jacket and shoes. Very gross!

Very routh cabin crew food is only 2 meals for 13 hours fry with them They should get better training how to service good super routh language and talking with customer

Didn't like on this return inbound flights (from Hong Kong to Vancouver) Outbound to the Hong Kong was good.

The food was the only thing that could have made the experience even better. Everything was stellar but the food. The staff was superb. I’ve been flying with ANA for years as my go-to and I think I may have found my new favorite. 😍

Everything was efficient. Good leg room. Food was good. Staff were friendly.

Flight was delay almost 2 hours from Hong Kong to Taipei. Last minute gate change from 24 to 66. Long way walk. We need to run in the Taipei airport to catch our next flight from Taipei to Vancouver. That is so suck!

I’m really impressed with air China…first time -and I will book again without hesitation! :)

The TV screen was so small, but other than that it was a good flight, and the food was good.

My flight was delayed by 8 hours I arrived at airport 4hrs earlier but to see if they can reroute me to get my connecting flt to Hong Kong. They auto rebooked my flt. With no chance. Which I missed this entire reservation through kayak. My next flt they got me on was at 6 am. Misses an entire day of my trip abroad all my accommodations seat assignments were missed and missed adding my TSA precheck to my ticket as well as my vegan meal request so I didnt have meals on any of the flight....so not a comfortable experience. Please help me with accommodations upon my return.

Cathay has always been great. Even allowed some leniency on my baggage weight. I believe they are also on the more leg room side of airlines.

Missed our flight with Cathay due to late Westjet plane and chaotic Toronto airport. Had to clear customs get bags and re check bags in an hour. Did not make it got lost not clear signage with bag drop off. West jet only allowed 1 checked bag for this international fluid. Cathay checked my second bag for free.

Boarding on any airline is a hot mess. Load your pivilaged passengers, then back to front. Back to front.

The flight experience was good for a long flight over the pole, but it got my wife to the Far East in time.

Problems with entertainment system eventually rectified. Cabin crew attentive and polite but a bit absent minded when it came to remembering requests, salt, sugar etc.

We flew economy light. We did not want to check bags and we had free 1 bag, but just had back packs with small personal item. Try as we may could only get bags down to 17lbs each. So we put 2 lbs from one bag into other and checked it. I think if someone has a checked bag allowance and chose not to use it , it would benefit both parties to bump carry on weight up to the next level of 22lbs or 10kgs. Just a thought.

Trip was fine. My only complaint was that when the passenger in front of me reclined her seat (which was, in essence, the whole flight except landing and take-off,) it was uncomfortably claustrophobic for me and very difficult for my husband to get in and out of his window seat. Also uncomfortable to watch the entertainment because the screen was right in your face.

Very friendly and accommodating staff. Food was great. Lots of movies and tv shows to choose from. Highly recommend.

The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.

My flight was cancelled and United Airlines could not rebook or help. My whole trip was then cancelled and I could not go to the funeral I needed to get to.

Boarding was a complete mess. The whole system went down. People got wrong seat for the first half an hour.

The website check in was poor. Baggage fees were in US dollars but registered in Canadian dollars. The site would not accept my credit card. Scanning the passport was the worst. Someone from United needs to try the process. I’m not a novice with tech and I have to say this was a bad experience. Everything else was great.

We boarded the plane and were about to take off when we were notified that the tires had to be checked. Upon inspection, they were found to need replacement, so the entire plane had to be deboarded. After we exited the plane, United staff forced us to stay in the gate area by posting "Do Not Exit" signs on the doors connecting the gate area to the terminal. Many of us had already rebooked our flights and had no checked bags, but they told us we could not leave. This seemed inappropriate to hold people under false pretenses. When the agent told us we could leave, I asked them to please take down the "Do Not Exit" signs, as they were misleading. The agent refused, and I told them that it didn't feel right to hold people like that.

Friendly crew, but we were delayed for more than an hour and had to change planes due to maintenance issues.

Prefer not to have an almost 3 hour delay with useless communication that wasn't accurate.

Boarding was smooth and efficient. The only food was some pretzels, but it was a short flight. Not much to order if you were hungry.

Crew were welcoming, accommodating and they worked hard to find places for all carry on.

Seats very comfortable; service efficient and pleasant; flight was on-time; boarding organized.

Starlink is great Crew was polite Business class didn’t get a welcome drink just water and snacks were ok

My laptop in checked suitcase disappeared. The check in lady asked about it and found this very curious. She made me sign something when I insisted it remains in my checked suitcase. Robbery without violence.

I wish I knew in advance that the connecting flight was by indigo air

I appreciated the vailability of wheelchair services for persons with mobility issues all the way up to the aircraft. What could be better would be the food choices.

Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks

My baggage is lost. Flight cancelled, Rebooked ticket through long routes. Mental stress, emotional hurt

I purchased Qatar airways after seeing ads about its service. To my surprise Qatar is marketing gimmick and horrible airlines which I don’t recommend to anyone Flight was dirty including flight from Miami to Doha And Doha airport restrooms are dirty On top of this they use this pathetic cheap indigo From Doha to Hyderabad which I will never fly Also they lost one of my baggage in Indigo and still waiting to receive it. I will never travel Qatar and will never recommend

Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar

There was no phone charger, uncomfortable seats, unprofessional flight attendants, didn’t like food. Could not reserve seat in advance

Bag check in at DC was slow. Boarding process was slow more due to customers unfamiliar with how to board properly. Food and service was excellent!

Nothing I knew what I was getting into ; no complaints when on string budget