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So far one of the good one , whenever I go to Korea , I always use Korean airline .

Terrible experience will never fly Delta again. Delayed flight with total disorganization and inept crew who wouldn’t communicate.

The crew and my luggage was still pretty good after a long flight. They take good care of the luggage.

Overall, very uneventful and pleasant experience. Most importantly, no delays.

The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks

Not very comfortable seated in the back plane due to turbulence

We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.

Everything about Korean air is great, hands down! Will always prefer this airline from other carriers.

I enjoyed flying on Korean Air. The service was great and the food was yummy. They served white fish.

Ford not that great the seat not to big for leg room like other airline

Bars and restaurants in Taipei close early. The lounge isn’t very good, but better than the public areas.

The food was the only thing that could have made the experience even better. Everything was stellar but the food. The staff was superb. I’ve been flying with ANA for years as my go-to and I think I may have found my new favorite. 😍

Not many selections for entertainment. Bulk head seats are no longer available with out fee at the counter. That’s pretty lame.

Everything was efficient. Good leg room. Food was good. Staff were friendly.

I would have liked to know how to order a special meal (for medical purposes) before the flight.

Staff very friendly and helpful Everything was clean and most important on time Unfortunately let down by the quality of the food Would be very happy to use them again

The flight who provided services on my row had some not-nice attitude and not smiling at all.

My flight to Los Angeles was canceled Had to book another flight and you charged me extra $500 Very bad experience

Comfort was left wanting due to such a long flight, made the wife and I wish we could upgrade the seats to Business class or First Class, but did not have that option. Food was good but had very limited options and I have a dietary restriction which was difficult for the staff to accommodate since everything provided came with cheese on it. (Cheese could potentially kill me) Did not have an option to inform the staff until we were already in the air about the restriction and was not provided another option before flight departed.

Decent flight, staff was very good, especially with the turbulence during the flight due to weather. Comfort was about par with other airlines but since it was a quick flight, was not much of an issue for us.

Both my husband and I ordered the fish for dinner and we both got sick and throwing up on the plane. I don’t think the seafood was handled properly and I for sure will not order fish the next time around.

Im now late to my appointment because of delayed flight

The employees are very nice and good. The delay due to the aircraft is not a good thing. Planning for such problems should be an easy task.

Wanted different plane design with an additional bathroom at the back of the plane.

My biggest complaint is the comfort and no good movies to choose from. My headphones didn't work either. 😔

The flight was cancelled. I wasn't informed where to check in, how and when. It wasn't easy to get in contact with Cathay service representative, and they were not very helpful... The staff on the airport - Air Canada (I assume) were the most helpful, kind efficient, patient... Thank you for all your help and care, for your patience, for your professionalism!!!

Great, the flight attendants were very friendly and the food was also good.

The first economy rows have remote space in the seat which eats in the seating space. The seats are also smaller compared to other airlines.

The overall flight went well and the aircrew was pleasant.

Cathay Pacific seems to be an airline in trouble and on its way out. Lots of broken or poorly functioning things like entertainment screens, seats, and enough well trained staff to handle a full flight. Sad...

The plane used to go to Chicago was a bit outdated and needed a refresh

My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.

I flew basic economy, so it was what I expected. Crew was nice though, and flight was quick. Would recommend for flights under 6 hours, otherwise would upgrade to something with more leg room.

Bad, they delayed my flight, lost my connection flight had to stay overnight for the next flight and missed a lot of important meetings. 1 day totally lost!

Airline staff was good the checkin process was ok but the plane itself was very bad the comfort was worst it was worst and the most stiff 5 hours of my life i felt claustrophobic

Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible

Calgary desperately needs a star alliance lounge in the transborder area for United.

Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse

My flight was delayed by a whole day, so I lost a day of my vacation.

The check-in and passport submission was complicated and repetitive, due to the poor communication between Air Canada and United. There should have been a single set of instructions and a single questionnaire that provided the data for both airlines.

United did not permit online check-in from home as document scans were not getting uploaded. This should be fixed their app

Orderly boarding. Passengers should be made aware that no food is being provided

Boarding was very orderly. People should be made aware of what food is being offered when booking is made

Cancelled flight had to fight for a hotel voucher and lost my upgrade. Not great business.

My place was cancelled at the last minute throwing my traveling schedule off. I barely made it on the last ferry home.

Nice larger plane Good take off and landings Very comfortable seat Great staff. Caring and helpful

Checked bag- one should be free for overseas flights. Seats were extremely uncomfortable. Will probably not fly Canada Air again.

The flight was booked solid and there is no leg room for anyone over 6 feet tall, which is probably 25% of your customers. I have selected aisle seats and was given the middle twice. This is not something that can be changed, so I shouldnt bring it up, but that is my feedback.

Boarding was good. In cabin Service was perfunctory. Cabin crew were professional but not welcoming. Was very surprised there was not once were the passengers offered water overnight. A first for me on a trans Atlantic flight!

The staff were friendly and helpful. The beverages were good. I was on an overnight flight so it was really frustrating to find myself crammed into seats didn't even recline. Not only were they small and uncomfortable but then they didn't recline? Why was that taken away? And why was that not mentioned when I bought the ticket? I might have chosen a different flight and paid more if I knew that ahead of time.