Daily cleaning, installation of cabin HEPA filters on flights to Taiyuan
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Scores according to KAYAK customer reviews
Pros: "I arrived at my destination."
Cons: "The food was not very good. Amenities such as toothbrush or mouthwash should be available on long haul flights."
Pros: "Easy boarding. Pleasant crew. Airport staff helpful and assigned preferred seat type."
Cons: "Unable to checking online. Airline telephone customer service could not resolve. Had to checking at airport."
Pros: "Seats were comfortable. Crews were super"
Cons: "More recent Hollywood movies and better headsets. While i was in alsaka i was given free internet by txting trough social media. I think it would be better if you could provide free internet for long flights."
Cons: "Thank you so much really was the best price I got"
Cons: "Everything, totally understaffed, check-in kiosks do not work. Will avoid any carrier who uses them."
Cons: "Flight delayed, Missed connecting flight Not good response from ground crew members"
Pros: "Food, crew, boarding experience, to wit."
Cons: "Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though."
Pros: "Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment."
Cons: "No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar."
Pros: "The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding."
Cons: "There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time."
Pros: "After reading reviews on trip advisor about some specific problems such as customer service and food options, I am happy to say that my experience actually excelled in these two areas. I will be flying with China Southern again."
Cons: "The same things everyone doesn't like about the common flying experience, extended to a 15 hour flight."
Pros: "Service was excellent !"
Pros: "Boarding procedure, flight attendants were helpful"
Cons: "Online checkin didnt work, long disorganized lines, delayed flight, bag lost"
Cons: "I'm sorry but the Chinese push people and crowd people like no other. There's no such thing as personal space. For that reason, I won't book on this airline again. The Beijing Airport wasn't pleasant. Had to sit downstairs in the basement gate area just to get internet connection which was non existent. Airport was pretty small to be waiting around for 3 hours. Won't connect through there again."
Pros: "It’s simply a way to get from one airport to another. Everything is adequate minus the food."
Cons: "The food is really bad, and everything else is adequate for simple travel."
Pros: "Reviews were terrible, but this was better than most US airlines I’ve flown."
Cons: "Entertainment was lacking but it’s not a big deal. I just work or read."
Pros: "Arrived on time."
Pros: "The serve food .great stewards.."
Cons: "Late arrival missed connection.."
Pros: "Flight was on time and arrived early"
Cons: "When we arrived most of the passengers ignored the fact that the fasten seat belt sign was still on and started crowding toward the exit, cramming against the people in front. I wish they would have been reminded to be patient and wait their turn to get off."
Pros: "Great space. Easy to get on and off plane."
Cons: "Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary"
Cons: "I tried to change my reservation because of a medical issue . I was not able to make the change . Because of discrimination towards non chienese . I had to purchase a new ticket ."
Pros: "Good food and very comfortable!"
Cons: "They didn't have individual TV's onr the flight."
Pros: "Price and Plane"
Cons: "Boarding was completely random, economy seats felt narrower than typical, had to pay for seat selection."
Pros: "Food was okay. Great price for such a long distance."
Cons: "Vegetarian options would be nice."
Pros: "The flight is cheerful. Although 8 hrs is a little bit long, but I enjoyed my time."
Cons: "Basically nothing except for a few unpleasant other travellers sitting beside me."
Cons: "My flight was cancelled unbeknownst to me until I arrived to check in. Both the airline and the booking agency were denying who's fault it was. After 3 hours, I was finally out on another flight with Air China that I almost missed because they took so long to help me!"
Cons: "Unable to make a seat reservation on either leg of the flight. They have no idea how to run an airline. Boarding was a disaster. Waited for luggage for over an hour."
Pros: "Airplanes are new"
Cons: "No amenities"
Pros: "It was an inexpensive flight. Flight attendants were nice enough. Drink cart came by several times and one meal was served. Counter for check in opened on time and flight was on time."
Cons: "Seats aren't very spacious; not much leg room and doesn't recline much. Luckily I'm a petite person, but I can imagine if I was of average height or taller/heavier I'd be uncomfortable. Food is mediocre. Airline food isnt great in general but I've had better on an airline."
Pros: "Modern aircraft A330-300, courteous staff, low fare."
Cons: "The interiors look very dated and bare, even though you know that the aircraft is not that old. Chinese tend to travel in groups to Europe and my flight had a handful of those groups. They tend to be loud."
Pros: "price ticket"
Cons: "transfer plane to ter.inal raining we were bused. food plnes and lounges were mediocrek"
Cons: "Food is really bad. Movies are a bit old."
Cons: "My luggage was missing in 3 days"
Pros: "Crew were pleasant enough."
Cons: "The Boarding gate area is very crowded. Need to get on a Bus which is over loaded and very uncomfortable. Can't use mobile phones to play games even though in flight mode (Chinese regulations) but very boring given the quality of the entertainment. Volume of entertainment is not high enough to be heard over plane noise. Makes it almost impossible to hear (I have flown on China Southern about 8 times and in 6/8 times this has happened)"
Pros: "Business class was confortable but plane showed signs of age"
Cons: "Would recommend a western menu option"
Pros: "Cheap Price, but not worth the downside. Crew was helpful but mostly on break."
Cons: "Extremely uncomfortable seats, Impossible to navigate website, Absolute prohibition of turning on cellphone during flight."
Pros: "Crew, food"
Pros: "They give you a free hotel room if you stay for longer than a certain number of hours."
Cons: "Food is ok, but it would be great if they had more Western food."
Cons: "TV screen was broken and looked really bad."
Pros: "Full mean for a ~2 hr flight; very spacious economy seating. Completely unheard of on any/every other airline ive ever taken. Would take again."
Cons: "Flight delayed for 2 hours My luggage did not arrive with me. Came 10hrs after"
Pros: "The crew was GREAT! Helpful and nice!"
Cons: "If there was a way to request seats I couldn't find it... I was stuck by a window and unable to get up as much as I would like."
Pros: "Same as above"
Cons: "Same as above"
Pros: "good food, good movies, excellent service"
Cons: "I am frequent business traveller, I flew from KTM to CAN from China Southern. I tell you they have the worst service ever. I asked for a glass of wine in return they show me empty bottle and says we don't have it anymore. This is humuliation, I rated them -10 for Customer Service out of 10."
Cons: "The seat was not comfy, crew was rude and impolite, the food cart hitting my leg white I was sleeping."
Pros: "Great Flight seats comfortable and Flight attendants very attentive. Food was good."
Cons: "Delayed though can’t complain much"
Cons: "Everything needs to be improved, they need to learn from Emirates"
Pros: "The seating was very comfortable"
Cons: "The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough."
Pros: "I liked the entertainment."
Cons: "Better customer service from crew"
Pros: "Lounge in lax was wonderful"
Cons: "Boarding for business class was a mess"
Pros: "I booked thru a search engine more than 3 months before the flight but was not allowed to select my seat. I was seated at the last seat in the middle. The trip was long, more than 12.hrs and being in the aisle would have been comfortable. It is not my 1st time to ride the airline . ."
Cons: "Not being able to select a.seat prior to the trip."
Pros: "Crew was attentive"
Cons: "My tv screen did not work well. There was a man behind me coughing all 15 hours. I would think that the flight crew would advise him to cover his mouth when coughing or offer him warm tea. Plane was dirty. No ports to charge electronics. Very outdated plane."
Pros: "the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure"
Cons: "the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean"
Cons: "Very Old plane The entertainment system was down during entire 9hour trip Food is terrible, noodle so dry, can not eat After toilet visit, the water is not working, can not wash your hand"
Pros: "For a long and filled flight it was comfortable"
Cons: "Stewardess was somewhat rude and uncaring"
Pros: "Provide new movie"
Cons: "More small snacks provide."
Pros: "On time departure, courteous crew."
Cons: "Limited movie options for such a long, international flight."
Pros: "Flight was smooth and food is average on the plane."
Cons: "Arrival in Beijing so late and missing the flight to go to Manila then we have to stay overnight there. Staffs at the airport very rude and does'nt communicate or explain what's going on. Brought to a dirty hotel without eating at 1am and have to take shuttle bus at 4am back to airport for 8.05 flight. Unable to inform my family about the delay because cannot sign on wifi. Very tired, exhausted and disappointed."
Pros: "The flight crew was nice."
Cons: "My seat was broken. I had to sit lop-sided for the entire flight. The plane looked like it was built in the ‘90s. There was one screen on the wall constantly playing. It’s not like I had an option to look away as it was in front of me when I would try to relax. The check in desk was ridiculous as the line wrapped all the way through BKK airport. They needed to organize the queue better."
Pros: "The staff was helpful"
Cons: "The flight was cramped up and not clean"
Pros: "It took me home."
Cons: "Mediocre food, obnoxiously long boarding and decent process, dated plane, limited leg room compared to competitor flights, apathetic attitude of staff and depressing mood on board."
Pros: "Food was okay"
Pros: "Efficient and friendly staff"
Cons: "Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again"
Pros: "Level of Service"
Pros: "Very short flight at end of trip, so ok enough flight."
Cons: "I have to give lowest score on food and entertainment because there was none. But the flight was so short that neither was expected."
Pros: "restroom lines were less due to limited choice of drinks which turned out positive specially when flight was full."
Cons: "Had to call agency for confirming seats as web was never successful despite many try's. Agency in Washington was v good and helped. on long haul flights the choice of entertainment is poor. food could have been better"
Cons: "Nobody was even at the counter? Only a sign saying the flight was cancelled. Worst experience at the airport I've ever had."
Pros: "Seats are pretty standard, and they do give you snacks even though the flight's less than 2 hours."
Cons: "As usual, delayed."
Pros: "Cheap rate"
Pros: "Good service, comfortable seats"
Pros: "Overall i won't prefer to travel from this airlines anymore."
Cons: "the way airline treat the passenger was very poor and rude. I came to know this when my Air China flight from Sydney to Chengdu have been cancelled on 16th of November 2017 at 21:40 pm. I had to reach my destination on time by 17th of November 2017 to attend my marriage ceremony but unfortunately i missed and had to bear a great loss. THEREFORE, I WOULD LIKE TO REQUEST A COMPENSATION AND REFUND FOR MY FLIGHT."
Pros: "Everything but entertaiment on board. Very vas audio."
Pros: "They overcharged, customer support unreliable and bad service!"
Cons: "They overcharged, customer support unreliable and bad service!"
Cons: "Beijing security was an absolute mess. their security measures were absolutely deplorable. Many people missed their flights. Confiscated my iphone charger that passed security measures twice before them."
Pros: "it was an inexpensive flight"
Cons: "No one would speak to us as to when we were boarding to let us know. The plane was older. Entertainment was limited. My wife's television was stuck on the map the entire 15 hour flight. Never been on an international flight that didn't have wifi but oh well, whatever. I had put in request several times for my wife's dietary restrictions as a vegetarian of which was never responded to and the only option was meat in all courses during the flight."
Pros: "Not much"
Cons: "Did not bring wheelchair to board at gate for my friend. I asked them to bring it they said were you brought in by wheelchair I said yes she was. She said just sit down someone will come back to Board your friend , everyone started to board still no wheelchair I went to ask again she got annoyed and told me sit down horrible flight will never use them again."
Cons: "Long time of waiting"
Pros: "crew were nice and attentive"
Cons: "Food was pretty bland Not very many films in english"
Cons: "The connection time between my flights was only one hour. It took me more than 30 minutes to get off the plane and from the tarmac to the airport. By that time, my connecting flight was boarding. By the time I made it through security, I had missed my flight."
Cons: "Air China sent us an email that were we rebooked on a later flight. Even, so the staff in Beijing charged us a $300 change fee. We called customer service and was told that no one could help us. We spoke to management at the airport and were told we had to pay fee to get our luggage back. It was horrible. Besides that, our section of the plane did not have AC during the 13 hour flight from NY to Beijing, the planes are dated and so is the in-flight entertainment offered. they also ended up losing the luggage they were holding hostage. Overall, a terrible experience."
Pros: "Boarding is quite ordered, on time"
Cons: "Gateway at Beijing Int Airport designed to/ from US bound is very far at the end of every thing, and even though they are doing their jobs as what of required, flight attendants need to put more smiles and greetings to customers. Food is somewhat just ok to fill your stomach."
Cons: "Flies on plane. Tv screens not working. Less than a dozen movies to choose from."
Pros: "Airplane was good"
Cons: "Food was not good at all and quality was poor No snacks provided in between meals. Sitting in the plane at tarmac without any reason. No reason to board if crew knew about this in advance. The crew incharge of us did not have proper training to deal with family with small children."
Cons: "Couldn't check-in online from Beijing. Food is barely edible. Airline stewardess were not the friendliest people. Seats were lumpy. Bathroom faucet was corroded."
Pros: "The plane was comfortable, The foot rest in coach was nice to have. The service was professional, pleasant and stress free. i would fly them again."
Pros: "Only boarding"
Cons: "No drunks like other flights"
Cons: "wouldnt let our entire group on the flight after we all had seats because of a delay in our connecting flight."
Pros: "The crew were really nice and pleasant Leg space was a better than Mumbai to Beijing"
Cons: "The Air -china crew English need to be improved The non-veg food was a little mediocre"
Pros: "The crew were really nice and pleasant Leg space was a little tight The non-veg food was a little non-tasty"
Cons: "For Mumbai to Beijing the announcements should be in English First, then in Mandarin later - As 80 % of the passengers were Non-Chinese For Beijing to Vancouver the announcements should be in Mandarin First, then in English later - As 80 % of the passengers were Chinese The Air -china crew English need to be improved"
Pros: "Hard to find anything that was worth mentioning as outstanding - boarding happened without any hickup and food was average/good."
Cons: "TV screen did not work - 15 hour plus flight, it is a big no-no! Crew not very helpful - language barrier very huge and almost impossible to understand "English" used by crew and on intercom. example: Ladies and gentlemen - sounds like "fishermen" We are taxying towards the runway - came out as ... "we are taxying the wong way" - thankfully we ended on the right runway."
Pros: "Boarding was relatively quick and efficient. They seem to have no problem getting people on the plane."
Cons: "Both of my flights were delayed after boarding and before taking off. There was never any explanation why. The staff was not very helpful when asked for anything other than water. The seats were the most uncomfortable I have ever experienced on over 40 airlines. Further, the Chinese policy of not allowing cell phone use in flight (even in airplane mode) made the experience all the more terrible."
Pros: "This time Air China were pretty on time for both all the trips I took, in contrast to its constant delay in the past."
Cons: "The food was ok. The crew were friendly and helpful."
Cons: "They informed me 3 days in advance via email that my connecting flight is cancelled. No rebooking to other carrier, no hotel. They expected me to wait 24 hours in Beijing airport! Worst: had to try 4 times to call them till someone picked up, 3 times I gave up after 30 minutes (roaming). Very unfriendly handling of case."
Pros: "Feet devices helped keepi legs elevated."
Cons: "Crew very rigid and militant. Windows were ordered to be open regardless of glair since I was sick and my eyes were sensitive to the strong light. Drinks were only offered once in a 13 hour flight. I had to keep going to the back to ask for it as I was dehidrated due to a bad cold..not a kind crew. Will not fly in Air China again."
The cheapest airline ticket to Taiyuan from Canada in the last 72 hours was C$ 1,152 round-trip on the route from Toronto to Taiyuan. The most popular route is from Toronto to Taiyuan and the cheapest ticket found on this route in the last 72 hours was C$ 1,152 round-trip.
Taiyuan Airport is 15 kilometres from the centre of Taiyuan. View on Map.
Taiyuan is served by Taiyuan Airport, also commonly referred to as Taiyuan. The airport code is TYN.
Most visitors from Canada will not be allowed to enter Taiyuan.
Read more about travel restrictions for Taiyuan
Visitors from Canada will need to quarantine for 14 days upon entering Taiyuan.
Visitors from Canada must present a negative RT-PCR (NAAT) test taken 48 hours before departing to Taiyuan.
Health Declaration Form
Must be presented upon arrival
Restaurants: Open with restrictions
Bars: Open with restrictions
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Airlines flying to Taiyuan have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Taiyuan
Masks required on board, masks provided on flights to Taiyuan
Social distancing seating
Middle seats unavailable to book on flights to Taiyuan
Testing for antibodies, testing for symptoms for flights to Taiyuan
Waiving of change fees. Search flexible flights to Taiyuan