Daily cleaning, installation of cabin HEPA filters on flights to Tianjin
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Scores according to KAYAK customer reviews
Cons: "instead of gluten biscuits, peanuts or popcorn could be offered"
Pros: "2 passengers seats Food Quick boarding Flight on time"
Pros: "Comfortable seats."
Pros: "Crew was awesome! Very attentive and friendly. Food was better than expected. Seating (premium economy) was very comfortable."
Pros: "Flight perfectly on time. Crew not too friendly (Chinese style), but attentive and helpful."
Cons: "On this B777-300, the large Economy Premium is not quite up to the standard of other airlines flying the same model. The tray table, stored in the arm-rest on all rows, is tiny, and opens only a few inches, not enough for pregnant women or gentlemen with some mid-section padding. I could not use it at all, and had to balance my meals on my knees. Besides, when the passenger in front reclines his/her seat, the seat invades totally the space of the passenger in the back. I felt the passenger was resting on my lap. Forget using a laptop, or even reading a book: just watch your screen, a couple inches from your nose. Good for short-sighted people only! I tried EVA and was disappointed. I'll go back to my preferred airline, Vietnam Airlines."
Pros: "They are all very friendly"
Pros: "To actually catch the flight BUT it was cancelled leaving me having to buy another $AUD666 ticket DISGRACEFUL BY BUDGETAIR AND EVA!!"
Cons: "For EVA to GIVE me a REFUND KAYAK can HELP me get a refund"
Cons: "can maybe be a little bit less strict on luggage weight"
Cons: "The flight departed over one hour late from SFO and caused a mis-connection at Taipei,"
Cons: "Some way to soften the sleeping experience. Memory foam?"
Pros: "The crew was great"
Pros: "on time"
Cons: "Awesome and excellent50"
Pros: "EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy."
Pros: "I love that the crew maintains the bathrooms well. To me, EVA has the cleanest bathrooms of all the Asian and North American airlines I have flown to Asia. Crew is courteous and pleasant and helpful."
Cons: "The food seems to have gone downhill. I miss the special crackers with seaweed. The hot meal was like North American airline meals - blecchh. Very disappointing."
Cons: "The departing flight from Taiwan was delayed so our arrival to jFK sa late."
Pros: "Never a problem with Lion Air always good service"
Cons: "Didn’t like having to get bus from terminal to the plane I hate to be crowded onto a bus like cattle and it was even worse because many chinese"
Pros: "Flew with EVA 16 years ago to Hanoi, Vietnam and again in 2018 to Hanoi, via Taipei. Very professional, attentive, good food, little amenities that make a difference in the overall experience of traveling. Very clean bathrooms, even after a 16-1/2 hour flight to Taipei it was still clean at the end of the trip. Food was good and plentiful, wine, spirits, beer, and non-alcoholic beverages offered. Came around at least three times on the leg to Taipei with food and water and when I wanted more water they gladly made sure I stayed hydrated on such a long flight."
Pros: "Food was fresh and tasty. Games and movies made the time go faster. Extra leg room made sitting easier"
Cons: "If meal times were posted, it would be easier to plan. Sleeping and snacking"
Pros: "Food served were delicious. Great customer service."
Cons: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"
Pros: "Cabin crew works quickly; nobody plodding around."
Cons: "Only thing I would have liked was some pepper with my meals."
Pros: "Well trained crew. very attentive and polite. Comfortable seats and I find the Airline food is very good and fresh. The cost of the flight was very reasonable, compared to the other airlines. EVA Flight attendants are gorgeous and carry out their tasks very professionally and with a smile to all."
Cons: "Only issue was that I felt the entertainment needed to be more updated and with more selections within each category. Still I found the entertainment was okay and appreciated on such a long flight"
Pros: "Large leg room chairs and friendly crew"
Cons: "Delays during boarding"
Pros: "Overall experience was very good. Check in was long but clerks were very good."
Cons: "I did not like that they moved my cabin bag without telling me. Attendant realized afterwards and apologized."
Pros: "the management of EVA is excellent....from reservation to check in...in flight service is also excellent....seats not as comfortable as China Airlines....and the entertainment choices were disappointing....food taste and presentation was excellent....it is a very good airline...."
Pros: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Pros: "Thick blanket, toothbrush & toothpaste, eyes cover for sleeping, on time boarding, excellent overall"
Pros: "Boarding and service by the crew wers great."
Cons: "Food was a little to much asian."
Pros: "Seat reasonably comfortable in Eco Plus"
Cons: "Flight attendants forgot drink order, boarding didn't happen until 15 minutes after scheduled time with very poor communication from ground staff"
Pros: "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
Cons: "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."
Pros: "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
Cons: "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"
Pros: "I was in the air."
Cons: "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
Pros: "Very impressed with the plane amenities and features. Delighted with the warmth hospitality of the crew."
Pros: "The movie options were good."
Cons: "The annocments were hard to hear and understand"
Pros: "Everything was great"
Cons: "Hard to sit for 15 hrs"
Pros: "It was a nice flight ... love it"
Pros: "Very comfortable"
Pros: "The food and drink service was great and at no extra cost"
Pros: "Plenty of seat room, great entertainment/WiFi, plenty of food served. Crew very polite. Boarding very easy. Flight left on time and arrived very early (30 minutes)."
Cons: "Cabin was a bit warm. Crew just does not get that they need to come around to pick up trash - accumulated way too much on a 13 hour flight. Last meal food was lukewarm. Asian food options a bit strange to western palate."
Pros: "Service is excellent"
Cons: "Just the seats too hard"
Cons: "Equipment not ready. Flight delayed with little explanation."
Pros: "Well worth the price. The service, entertainment system and food was great!"
Cons: "The food could have been better. Very small dated individual movie screen in front of me."
Cons: "15 hour flights need AC power or USB provided for charging."
Cons: "Flown business class 4 times with China southern. But their beds never lay completely flat. Always have a hump in the middle so I raise the back a bit to compensate"
Pros: "I arrived at my destination."
Cons: "The food was not very good. Amenities such as toothbrush or mouthwash should be available on long haul flights."
Cons: "As far as I could tell my son, Damon Barksdale booked this flight through Just Fly. He was killed June 2 in a car accident. I canceled this flight about july 2zIt has been painful and emotionally frustrating to be reminded so many times about his final trip which was to China."
Cons: "From Baiyun (CAN) to SFO, the lunch - rice and stir-fry beef.The beef is the lousy part, which you cannot chew off. The airline staff probably never ate these meals. They do not know. Just check the leftover from the box and you will see - no one finishes the beef dish. It’s the worst in-flight meal"
Cons: "Thank you so much really was the best price I got"
Cons: "Wine ran out at the first meal - they only had 5 red and 5 white for the whole plane for a 13 hour flight. No hard alcohol at all so I couldn’t have my G&T to help with sleep. The food was definitely not anything special - the chicken and potatoes was potatoes with sauce and one nibble of chicken."
Pros: "All are fine"
Cons: "Choice of food should be offered"
Cons: "Flight delayed, Missed connecting flight Not good response from ground crew members"
Pros: "Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment."
Cons: "No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar."
Pros: "After reading reviews on trip advisor about some specific problems such as customer service and food options, I am happy to say that my experience actually excelled in these two areas. I will be flying with China Southern again."
Cons: "The same things everyone doesn't like about the common flying experience, extended to a 15 hour flight."
Pros: "The cabin crew were so great!!!"
Pros: "The crew was always really helpful and kind. Great movie selection."
Cons: "Boarding was really delayed. But flight still came in on time for me to have plenty of time to catch my connecting flight."
Pros: "Fell asleep before take off and woke up two hours before arrival. That's a great flight. Arrived half hour early. Staff was beyond pleasant. Great flight"
Cons: "No USB ports in economy class on plane."
Cons: "We had no option available for food. They only had fish. The crew has difficulty communicating in English which makes even a small request stressful."
Pros: "The efficiency and professionalism of the crew were appreciated.Business class seats were comfortable but lack of wi-if disappointing."
Pros: "Everyone is very helpful in terms of where you go. They are just so happy to help you."
Cons: "The leg room really need to be increased. Its a 12 hour flight and i am 6feet person and i cant stress my legs. That sucks. But everything else are good."
Cons: "sitting on the tarmac for five hours at lax, with no really good explanation. everyone missed their connecting flights, we were lucky there was still some room on a later flight to bangkok. others were not so lucky. what a sh*tshow. ended up at our destination over 8 hours late and missed a whole day in bangkok."
Cons: "baggage didn't make it; will be delivered in 2 days"
Pros: "Friendly service"
Cons: "Have to take a. Bus to the air field to get on from airport terminal"
Pros: "Everything went well except for my comments to the right."
Cons: "Check in in person . The lady that issues boarding passes. She never smiled and I was scared to ask her anything. She sure did not volunteer any info concerning our flight from Chengdu to LAX via CAN. Never asked if we preferred isle or window seats. I remember her and will avoid her next time."
Pros: "The serve food .great stewards.."
Cons: "Late arrival missed connection.."
Pros: "Great crew and excellent entertainment onboard."
Cons: "The flights was delayed."
Pros: "Fast. Efficient. Lots of yummy snacks on board"
Cons: "Not allowed to use cell phone or open shades"
Pros: "I liked the hospitality and patience that the crew showed."
Cons: "They could have provided with more blankets and pillows because everybody did not get blankets."
Pros: "The in flight entertainment was good, great selections and helped to pass the time."
Cons: "The seats in economy are alright, but my seat wouldn't stay reclined all the way."
Cons: "The airline is insufferable. They don't try to help and barely communicate with their passengers. This flight was delayed more than 6 hours. We missed our connectIng flight that got us out of the country. They never helped with rebook in and sent us on a 15 hour goose chase in a foreign land. We had to wait 2.5 days for the next available international flight."
Pros: "There was enough space in economy comfort. Good seats, nightflight; quiet and dark: good possibilities to sleep"
Cons: "The rule to switch off telephones totally ( like all china airlines but the inconsistency with not necessary to switch off the iPad ???"
Pros: "I liked the selection of movies, the staff was polite, and the flight was on time."
Cons: "The seating was cramped and the food was almost inedible."
Cons: "Cancelling my flight and unable to get me home for a wedding in time. I had to rebook on another airline and got no answers to when my reimbursement will go through."
Pros: "Nothing special, boarding was quick"
Cons: "Food was... Just to forget, on both flights. Confused crew."
Pros: "The seats had plenty of room and the crew was very friendly."
Cons: "Good and entertainment."
Pros: "Boarding was speedy and efficient"
Cons: "Little to choose in meals and unable to select this when booking the flight for vegetarian option. Very cramped and uncomfortable. IFE and offered nursing services but crew very poor English to communicate ...more concerned I had to find identification rather than get to person in trouble...then was not needed as someone else in lower deck was already present...frustrating"
Cons: "I wasn't allowed onto my flight home because I missed my flight from Guangzhou to Seoul. Ridiculous that it was "for security reasons," but I could pay more money (cost of an entirely different flight) to bypass the protocols. I ended up getting a ticket from United that cost less than what China Southern was asking me to pay to get onto the flight that I had already paid for... My takeaway from this is use websites like these to find airlines that are offering cheap flights and then just go to them directly to buy the tickets. Easier to deal with flight changes that way."
Cons: "can't use my iPhone even in airplane mode. That makes a big difference for a long flight. A stupid policy to be sure"
Cons: "Plane was late, causing me to miss flight in LA; I had requested an aisle seat but got placed in a the middle of a row of four seats, with a large man on one side and a Chinese woman on the other who both kept encroaching on my very limited space. I had no room, could not sleep and the entertainment (TV) for my seat was non-functional."
Pros: "I had just suffered multiple breaks in my arm/shoulder and was returning to the States. I was in considerable pain and flying alone - this was the first flight out I could get. Everyone was AMAZING. From helping to rearrange seats, other passengers, and even upgrade to maximize comfort and minimize more damage to my arm to helping open any food packages so that I could eat with medication and checking in on me frequently, I couldn't have asked for better attention given the situation. I hadn't heard of this airline before but now highly recommend - they were amazing through two flight legs, two different airline crews, and 3 airports. Cannot thank the crew enough for their attention and care during a very difficult time. I am a frequent traveler and this is the best customer experience I've ever had."
Cons: "Nothing, they were amazing."
Pros: "The flights services person in charge is so goods."
Pros: "Food was good. Attendants were very pleasant and helpful. They kept us hydrated. Plane was spacious. Comfortable. Would use this airline again. Take off and landing was perfect!!!!!"
Pros: "Muslim food, crew help and care, pilot professional"
Cons: "Hot flight A/C not cooling enough only when landed and about to leave the plane it worked very well !!! Also TV entertainment was very boaring"
Pros: "Ease of change of planes"
Cons: "Long walks through airport seemed endless Shuttle bus to gates steep stairs no ramp or elevator Exiting plane. Glad it wasn't raining"
Cons: "I am frequent business traveller, I flew from KTM to CAN from China Southern. I tell you they have the worst service ever. I asked for a glass of wine in return they show me empty bottle and says we don't have it anymore. This is humuliation, I rated them -10 for Customer Service out of 10."
Pros: "Responsive. Clean well designed cabin"
Cons: "The entertainment menu. This matters for s long hayl"
Pros: "Relatively comfortable for a 14 hour flight; even got some sleep."
Cons: "Slight delay at LAX, but this is probably the fault of LAX flight control."
Cons: "Lost the baggage, no where to find."
Cons: "Crew was very rude. They spoke in Chinese even when I was speaking to them in English. My two luggages were left in China and was delivered to me two days later. No voucher was offered."
Pros: "Everyone is very helpful."
Pros: "my flight was canceled after being delayed for 4 hr last evening and they put us up in a Chinese fleebag place [no bottled water; no kleenix, no phone] and awoke us at 5:45 to get on the bus to catch the 9 am flight, which itself was delayed 112 min. Airline personal said they would tell us what flight we were to talke, but this never occurred and I had to fend for my self t get re-checked in. A security guard really helped me. Airline personal said we could get out checked bad at the hotel, but not even a remote option."
Cons: "I suggest that KAYAK not offer flights from either China Eastern (received $ for the ticket) or China Southern (operated te aircraft)"
Cons: "They lost the reservation after changing my original booking. Then extended the layover because of insufficient time to connect, even though that flight was sufficient during the first leg of the trip. It then took hours to secure a flight before departing on both legs of the trip."
Pros: "on time, friendly service"
Cons: "cannot think of anything"
Pros: "Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out."
Cons: "I experienced a long delay and got stuck sitting in plane got another 2 hours after boarding before we could take off"
Pros: "The kind crew"
Cons: "Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund"
Pros: "The food was not bad. The crew was okay and definitely not amazing."
Cons: "Seats could be bigger and more comfortable like their alliance partners ANA, Asiana and Eva."
Cons: "Food at AirChina is alway consistently terrible I Asked for the red wine, they only fill 1/3 of a glass, I asked for it again, then it was filled only to 1/2 glass No personal entertainment, no USB charging"
Cons: "Making the flight. Air China and the Beijing Airport made it very difficult for everyone on a variety of flights to get to their destinations."
Pros: "The food was surprisingly good. Also staff were accommodating and patient with all the passengers."
Cons: "No leg room. No new movies - like watching reruns"
Pros: "Attentive crew"
Cons: "poor food variety"
Pros: "The crew was nice. I liked getting a bottle of water to drink."
Cons: "Everything was fine."
Pros: "Crew was very, very attentive, food was really good, entertainment system was great. Will definitely fly Air China again, especially on their 777"
Cons: "A lot of turbulence the last half. I got sick and I have been flying for 20 years through Europe and Asia. It never happened before. A rough landing."
Pros: "Well..I had seat to sit on"
Cons: "Horrible food..imagine 14 hrs flight with no good food"
Pros: "Price was great, but plane smelled like old, dirty carpet. There was a video playing but you couldn't really hear it with the provided headphones."
Cons: "No Wi-Fi. Lack of wine selection."
Pros: "I disliked their judgement decision because I have entered India in the past by land and was eligible for a tourist visa with a proper USA passport..The judgement of the staff at the airport was related to ,You do not have a visa now you can not got on the plane.I explained as a tourist I can get one when I arrive at customs India as a tourist entering Indian .The staff had a meeting taking an hour or more and the flight time was approaching I begin to worry, they continued to stone wall me and then stated you cannot get on the plane and the airline will not refund your ticket price.you are at fault no visa a visa is required to get on the plane .I was sad I had to sleep at the airport got a hostel iin a m"
Pros: "Nice staff!"
Cons: "Seat is small and uncomfortable, airline attendants are rude, most movies are in chinese and no english subtitle"
Pros: "I loved all of the entertainment options. The music was relevant, the movies were movies I actually wanted to see, same goes for the TV shows. Also, I really liked that you could play games on there with other passangers."
Cons: "The food was not very good at all. They didn't have any options besides chicken with rice or beef with noodles. Maybe I just don' t like airplane food and that wouldn't be any fault of Air China."
Pros: "Honestly nothing."
Cons: "I asked a crew for analgesic and they can't even understand my simple English. And there's time a will ask for water lucky enough if they remember mostly they forget it. The worst part is the food. I dont know if they have a poor choice of food to serve or they just really serve cheap food. Nothing good honestly speaking."
Pros: "Food is horrible"
Cons: "Food and baggage claim. I called them all the time for my damaged baggages, but they didn't give me claim. I had to buy new bag immediately and on the way back to home USA they missed one new bag I purchased from India.."
Pros: "The boarding was smooth."
Cons: "I only have one hour connecting time in Beijing and this lag of flight was delayed by 40 minutes. I only have 20 minutes to go through international transfer and another security check point. By the time I came out from security check point, my plane is already at Final call. The gate is a distant away from the security check point area. I ran so hard to get into the plane the very last minutes."
Pros: "Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!"
Cons: "The food was aweful, but it's airplain food, usually it's aweful..."
Pros: "Goof food and service"
Cons: "The flight was delayed by 95 minutes, which screw up my schedule badly.."
Pros: "Boarding was okay.Flight was on time."
Cons: "The food was TERRIBLE not fit for humans.Crew was very unprofessional and rude."
Cons: "One suitcase did not make the transfer; food was not good"
Pros: "Entertainment and service was very good."
Cons: "3 hour delay and no information on updates/reason. Switched seats so people could sit together then small child behind me kicked my seat throughout most of the flight. It made for a terrible time and wasn’t stopped."
Pros: "The service was good. The aircraft was an old aircraft and noisy."
Cons: "Aircraft was old and noisy."
Cons: "See above. Also stewardesses gave free rein to travel agent passengers, everyone else was instructed "sit down" while these travel agents roamed the aisles before boarding and were not told one thing. It seemed the stewardesses were afraid of them and this was a strange unfair favoritism."
Pros: "crew were nice and attentive"
Cons: "Food was pretty bland Not very many films in english"
Cons: "disappointed with the airports"
Pros: "Comfortable window seat. Food ok. Bag check and arrival went well. On time arrival. Good value for the money."
Cons: "Only recieved 20% of the actual miles flown. That mileage program offers nothing."
Pros: "Nothing in particular."
Cons: "Air China does not offer wifi on international flights. They also do not allow the use of cell phones during the entire flight, even if they are airplane mode. Their selection of movies was okay, but the archaic screen and audio system yielding a barely visible / audible mess that ruined the experience. The touch screen had lost most of its sensitivity and had to be operated by a remote that was falling apart. The inflight meal was absolutely revolting harkening back to the days when airline food was a complete joke. They only thing they really did right was not delaying the flight. I wasn't so lucky on my return flight..."
Cons: "They're are abusive to their customers. 5 hours to 7 hours delayed on both of my flights.."
Pros: "Flight crew were helpful and efficient. Food was fine."
Cons: "Almost four hour delay to destination"
Cons: "Bad service"
Pros: "Nothing, it was a horrible, never to be repeated experience compared to JAL, Asiana, and China Airlines (Taipei), which I ususually take."
Cons: "Inconvenient gates, landed in LAX near the beach, 40 minute bus ride to Tom Bradley. Horrible, inedible food. Basically I will never take this airline again and strongly recommend that their low-ball pricing is like a mean trick; and not worth the low cost at all. I should have known, "you get what you pay for"."
Cons: "Lousy food. It was not as ordered.....Indian pure veg meal."
Pros: "everything was better"
Cons: "Flight was canceled. Customer service was incredibly unprofessional."
Cons: "Very long delay. Long wait in the plane, limited inflight entertainment for nonChineese speakers."
Cons: "I missed my connecting flight due to a late landing, and the next flight was 8 hrs later. The crew members were less than accommodating."
Pros: "Departed Hong Kong almost on time."
Cons: "the food was OK but no Kosher options. Movie was awful, and the flight announcements were extremely loud."
Pros: "Beautiful and helpful staffs"
Cons: "Their English level too low"
Pros: "Check-in and boarding went very well, very quickly."
Cons: "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
The cheapest airline ticket to Tianjin from Canada in the last 72 hours was C$ 1,623 round-trip on the route from Vancouver to Tianjin. The most popular route is from Vancouver to Tianjin and the cheapest ticket found on this route in the last 72 hours was C$ 1,623 round-trip.
Tianjin Airport is 16 kilometres from the centre of Tianjin. View on Map.
Tianjin is served by Tianjin Airport, also commonly referred to as Tianjin, Tianjin Binhai Intl. The airport code is TSN.
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Airlines flying to Tianjin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Tianjin
Masks required on board, masks provided on flights to Tianjin
Social distancing seating
Middle seats unavailable to book on flights to Tianjin
Testing for antibodies, testing for symptoms for flights to Tianjin
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