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Pros: My flight was canceled but the ground crew was amazing I was really worried but China Eastern's ticket people were very professional! Highly recommend.

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: nothing

Cons: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Pros: Amazing crew Efficient staff

Cons: Few room for legs No USB charger No individual screen (we couldn't even see the subtitles on the chinese movie)

Pros: The crew was good, not much as it was a red eye, but they were friendly and helpful

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful.

Cons: Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind.

Pros: Apart from the delay everything was quite good.

Cons: The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.

Pros: Crew was excellent, seats were comfy.

Cons: Air circulation on the jfk ist flight was absent and my wife almost suffocated and has to get closer to an exit door to get some air. Last time to use turkish airline

Pros: As always, Turkish Airlines takes care of their customers with the best service.

Cons: Seats could have been a little better.

Cons: Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!

Pros: great service in business class

Cons: food selection could have been more westernized!

Pros: Food was good, on flight entertainment was good, crew was friendly and accommodating. No major complaints! I wasn’t sure what to expect but I was very impressed

Cons: The basic economy was snug but I was okay with it. I only wished my seat reclined a bit further but I was up against a back wall so others in further aisles up had much better reclining distance.

Cons: The food could be improved.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Pros: Crew are good seat was a little small

Cons: WiFi never work and food was salty

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Cons: Gate is crowded and no escalator only steps. No clear area for business class and its a fiasco boarding

Cons: Layover was too long. The airline changed the flight schedules

Pros: Crews are amazing but the set is a little too tight.

Cons: WiFi never work and food was bad everything is salty.

Pros: Crew was great, flight was great.

Cons: Not Delayed My Luggage.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Pros: Overall, flight, crews, services, airplanes were better than expected

Cons: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

Pros: Crew very pleasant and eager to Please cheerfully

Cons: The three layer sandwiches were pretty average. Food was ok. Sometimes flying other direction from BKK to sad food is better

Pros: The crew was very helpful. Entertainment had a good variety.

Cons: The second leg of the flight from Shanghai to Bangkok felt like sitting on wooden chairs. Picking the type of food and not end up with allergy inducing food didn't seem like an option.

Pros: Nothing

Cons: Worst airline

Cons: Gate is crowded and no escalator only steps. No clear area for business class and its a fiasco boarding

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Pros: Amazing crew Efficient staff

Cons: Few room for legs No USB charger No individual screen (we couldn't even see the subtitles on the chinese movie)

Cons: Experienced no issues, overall good experience.

Pros: great service in business class

Cons: food selection could have been more westernized!

Pros: nothing

Cons: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Pros: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Cons: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Cons: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Pros: Flight, airplane, crews were Better than expected

Pros: The crew was very nice and helpful

Cons: Flight hub tried to sell me a Visa to go to Bangkok! Since you are in the travel business I would have thought that they would know that citizens of the USA do not need a visa to go to Thailand! The email your partner company sent me was strongly adamant that I needed a visa before being allowed to travel! I knew better that this was a scare tactic to make money! But many people probably wouldn’t know. I’m surprised that Kayak would be apart of something like this! Hmmm!

Pros: Seats were super comfortable!

Pros: Crew amazing, seats were comfortable.

Pros: flights on time. special meals I ordered were provided.

Cons: very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this.

Cons: no red wine - what is written in the menu in business class was missing the main course meal

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Pros: The seats declined more than most airlines

Cons: A 4 hour delay for an 11 hour plus flight? They could have let us off the plane and if not at least been more pleasant. Flight attendants were rude. Worst airline AND flight I have experienced in my entire life.

Cons: Gate is crowded and no escalator only steps. No clear area for business class and its a fiasco boarding

Pros: This was my first time flying with China Eastern and I was very impressed. The plane was clean and comfortable. The crew was nice and it was overall a great experience. I would fly them again and recommend them to others.

Pros: The seats declined more than most airlines

Cons: A 4 hour delay for an 11 hour plus flight? They could have let us off the plane and if not at least been more pleasant. Flight attendants were rude. Worst airline AND flight I have experienced in my entire life.

Pros: Nice staff

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Pros: We had nice reclining seat, I was able to sleep comfortably.

Cons: They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh.

Cons: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

Pros: We had nice reclining seat, I was able to sleep comfortably.

Cons: They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh.

Cons: there was 2 hours of delay and the crew didnt announce anything in english

Pros: Crews are amazing but the set is a little too tight.

Cons: WiFi never work and food was bad everything is salty.

Pros: The seats declined more than most airlines

Cons: A 4 hour delay for an 11 hour plus flight? They could have let us off the plane and if not at least been more pleasant. Flight attendants were rude. Worst airline AND flight I have experienced in my entire life.