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Pros: "No"
Cons: "respect"

Pros: "Crew were Great, With great service"
Cons: "10/10"

Pros: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."

Pros: "Good service from the crew and good food."
Cons: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"

Cons: "At CKG, mobile boarding passes for international are not accepted by the security screening authority, which says only boarding passes printed at the counter are acceptable. The QR counter opens approximately 3.5~4 hours ahead of the departure of the airlines only flight from CKG."

Cons: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."

Cons: "As with all economy seating...it is cramped"

Cons: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"

Pros: "Amenities like, Tooth Paste, Brush and Headphones."
Cons: "Liquor and Wines needs Varieties."

Pros: "Nothing amazing. Everything was okay and average."
Cons: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."

Pros: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Cons: "more leg room and headphones that worked."

Cons: "I didn't like that my Amex was used fraudulently to purchase 3 tickets to a place I would never visit with Ahmed and Mohammed and respectfully request, while I am disputing this with Amex that you credit me the 3 tickets purchased. Thanks!"

Pros: "Good service and a modern airplane"
Cons: "The check in at JFK, too chaotic"

Pros: "Arrived early in Budapest. Good leg room."
Cons: "Not enough toilets for length of flight and number of passengers! Always a long queue. Long bus journey from terminal to plane."

Pros: "The friendly and helpful service."
Cons: "There was a long line by my seat to use the restrooms."

Pros: "Everything"
Cons: "Nothing"

Pros: "Food , good accommodation, friendly treat!"
Cons: "No thing really!"

Pros: "Helpful Qatar Airways passenger assistant at check-in."
Cons: "Security check chaos. Obnoxious security woman. BHX strict single bag, 7kg cabin baggage"

Pros: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."

Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"

Cons: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."

Pros: "Transit 9 hours without hotel"

Cons: "No food on board!! Staff says it got over when i have selected my food selection!!"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."

Pros: "Great service and great meal options!"

Pros: "Great service. Courteous staff"
Cons: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"

Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Pros: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"

Pros: "The friendliness of the staff from check in to arrival!"

Pros: "Very comfortable flight and crew"
Cons: "The plain was very old."

Pros: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."

Cons: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."

Pros: "The food was amazing. Thank you!"

Pros: "Checkin was really quick, needed to have some facilities for the passengers who have more than 8hrs layover."
Cons: "The crew was not efficient or always looking for shortcut. The specific person assigned never recommended or gave any information about the amenities available rather was waiting to be asked uneasily and was not polite at all. Need to be trained more effectively for such a 5 star airlines."

Pros: "Nothing at all"
Cons: "Everything"

Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Pros: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Cons: "Nothing as such"

Pros: "Amazing airline with excellent crew and ground staff ever willing to help!"

Pros: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Cons: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."

Pros: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

Pros: "Everything is fine and have a wonderful time"

Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"

Pros: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Cons: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."

Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"

Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Pros: "The service on this flight was not very good. We almost missed our flight whilst waiting for a wheelchair for mother. She had to finally walk to the boarding gate because the wheelchair we had requested did not come."

Pros: "upgrade flight"
Cons: "n.a"

Pros: "The food is good. The services provided by the staff is good."

Pros: "nothing much"
Cons: "One stop would have been better"

Pros: "Yes"
Cons: "All good"

Pros: "On time departure"
Cons: "Check-in at the gate was opened only 40 mins before the flight"

Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"

Pros: "The crew is always great."
Cons: "They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god"

Pros: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Cons: "No comment"

Cons: "Emirates has great service and food. Highly recommend if you can handle a Dubai layover"

Cons: "Evrything was fantastic"

Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."

Pros: "."
Cons: "."

Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"

Pros: "The seating was comfortable with nice ambience."
Cons: "The crew was polite in talking but arrogant in nature."

Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"

Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"

Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."

Pros: "The comfort and smooth boarding procedure"

Pros: "All the teem all the services"
Cons: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"

Pros: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Cons: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"

Pros: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
Cons: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."

Cons: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. That the flight was long did not help matters. I was sandwiched between two other travelers on a three-seater arrangement. Again, is it just on flights to Kenya or other African countries that passengers DO NOT receive the travel pouch?"

Pros: "Liked everything esp the luxurious interior& the comfort of the business class"
Cons: "Nothing"

Pros: "The seats with enough legs room"
Cons: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"

Pros: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"

Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Pros: "I love the positive and can-do attitude of your crew"
Cons: "A 4 year old banging on the back of my seat"

Cons: "high price and long waiting time"

Cons: "This was a fraudulent charge!!"

Pros: "Really exceptional service! Very impressed!"

Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."

Pros: "Fast"
Cons: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."

Pros: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Cons: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Pros: "customer service of crew was good."
Cons: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."

Cons: "Boarding of gate A20 location in Dubai"

Pros: "Emirates is always the best."
Cons: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."

Pros: "Responsible and attentive crew. Food was adequate."
Cons: "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working."

Pros: "nothing"
Cons: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"

Pros: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
Cons: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."

Pros: "Attentitive staff, leg room, food, entertainment - all great"
Cons: "Still wish I could buy better wine during the flight from Economy. Would pay $100 a bottle for great wine. The wine in coach is undrinkable."

Pros: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Cons: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."

Pros: "Everything felt like first class, in coach"

Cons: "After 20 flights booking with emirates in last seven months and nice experience, seems its right time to switch airlines. Was not allowed to board when I reached 8 min late due to heavy traffic on accident on highway. I had 50+ mins before flight departure but they didn't allow me to board. Paid extra money and reschedule for same day flight at 4:30pm and they delayed this flight departure by an hour without no problem. Too much biased."

Cons: "I was treated differently, because, I bought my ticket from Kayak and not directly from Emirates."

Pros: "Nothing."
Cons: "My seat was changed after I had booked and paid for flight."

Pros: "Spacious Crew Food Ambience"
Cons: "Personal screen did not work"

Pros: "It was a short flight but I was able to look at the entertainment section and when I compared it to the previous flight on Korean Air is was far better."

Pros: "Staff, Service, plane, food. Everything"
Cons: "I can't say a word against them."

Pros: "I love Emirates, it's so clean, delicious food"
Cons: "I love every bit of it"

Cons: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."

Pros: "Entertainment great."
Cons: "Scratch on screen. WiFi stopped intermittently and too early at end of trip. When disconnected, the 30 minute free allocation kept counting down to zero minutes."

Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"

Pros: "it good but the food should be better"
Cons: "don’t know"

Pros: "Professional service"
Cons: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."

Pros: "Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!"

Pros: "Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library."
Cons: "New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library."

Pros: "Delays occur, but reputable, customer service oriented airlines do their best to remedy to the disruption and minimize the inconvenience. Reputable, customer service oriented airlines don't leave their passenger stranded."
Cons: "Reputable airlines know ahead of time which passengers are at risk of missing their connection and have someone waiting at the arrival gate to quickly take them to the next departure gate, while the next flight waits a few extra minutes (because we only missed boarding by a few minutes)"

Pros: "Crew was very good and the food excellent."
Cons: "Seat space is a little small."

Pros: "Good movies good food"

Pros: "The food and the selection of movies"
Cons: "Nothingn"

Pros: "Friendly flight attendants"
Cons: "Long layover hours at Istanbul airport . Had to ask for meal voucher at Istanbul airport since the airline does not issue it ."

Pros: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."

Pros: "Stewardess were very friendly and helpful, the food was reallz delicious. You have enough space for your leg even on Economy class."

Cons: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"

Pros: "didn’t like anything"
Cons: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Cons: "Chair are not working well"

Pros: "Crew was very helpful!"

Pros: "Smooth flight in general, nice staff"
Cons: "Food used to be better"

Cons: "They lost my check in bag and are offering no compensation whatsoever. I have to buy malaria medication and clothes"

Cons: "My Miles&Smiles were not added to the trip."

Pros: "Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent."
Cons: "Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot."

Pros: "I did not like anything."
Cons: "Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us."

Pros: "Crew was helpful and supportive, snack was good"
Cons: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"

Pros: "I was really please by the prices and the amount of food we got"

Pros: "Timely departure and arrival. Excellent landing. Helpful crew."

Cons: "No beer or wine with meals, noisy flight and cheap headphones"

Pros: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Cons: "Some flight attendants were impatient/looked unhappy."

Pros: "I was upgraded to first class. Awesome flight. Great food"

Pros: "Movie options and food"
Cons: "Not enough leg room"

Pros: "The food! So much food that at one point they were bringing more things and i just looked at them like are u crazy? It was tasty and warm."
Cons: "I liked everything."

Pros: "More leg room at my seat and crew was great"

Pros: "Attentiveness Professionalism"

Pros: "Surprised at the quality of food on an airplane"
Cons: "Wish the staff would pick up the dishes quicker that's it."

Pros: "All good"

Pros: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Cons: "Nothing everything was great"

Pros: "they fed us on both flights and offered drinks"
Cons: "my knees were pressed into the seat in front of me. Im 5/8"

Pros: "Food, Friendly and attentive staff and air hostesses"
Cons: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."

Cons: "Cramped seat - little room Food was the most inedible of any food I have ever had on an airline"

Pros: "Good food and service"
Cons: "Boarding very disorganized. Messy."

Cons: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."

Pros: "The service was good"
Cons: "Didn't like the airplane. Bit old. Too long till boarding."

Pros: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Cons: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"

Pros: "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"

Pros: "Turkish airline was a nightmare with customer service!"

Pros: "everything is the best,I fly a lot but turkish airlinesis the best"

Pros: "Good company, no delays, good on board foods. I like Turkish airlines"
Cons: "All was good, no any negative impressions. Nothing to write here"

Pros: "Love this airline!!"

Pros: "on time, good boarding"
Cons: "Small space in new planes, water not freely available, limited movie selection, ear plugs are bad"

Pros: "The food was very good. The movie selection was outstanding"

Cons: "Very very cramped"

Pros: "Crew were very curteous"
Cons: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish Airline"

Pros: "Nothing"
Cons: "Everything"

Cons: "The Seats were really old and no new movies"

Cons: "Paid for extra leg room seats and didnt get them"

Pros: "Nothing"
Cons: "Next time give money back to people for cancelling or changing flights. Never flying with Kayak again"

Pros: "The service was good"
Cons: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."

Pros: "Newer aircraft. Fantastic service"

Pros: "Entertainment and food were not bad."
Cons: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."

Pros: "Crew was excellent food was good."
Cons: "sea food"

Pros: "The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,"
Cons: "I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all"

Pros: "All services"
Cons: "N/A"

Pros: "Crew and food"
Cons: "Entertainment"

Pros: "Helpful crew, great bathrooms"
Cons: "More organized boarding & more AC in the back of the flight"

Cons: "They upgraded me to business since I am gold member"

Cons: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"

Cons: "Etihad staff for borading at Toronto (YYZ) airport was rude and unpleasent. Always long lineups to get boarding card, they treat passengers like cattles and sheeps. Etihad airlines ground staff was very rude! Seats in the economy class of Etihad airlines are getting congested more and more every year."

Cons: "1. Not smiley at all. 2. I asked for a blanket as my 2 yrs old was sleeping and I have to ask three times and finally I got it. 3. I asked for arrival form 40 min before landing and the air hostess said later and she didn’t give me one ."

Pros: "Legroom Entertainment Airport onboarding exp"
Cons: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"

Pros: "Good sized seats and new aircraft, AUD airport is very pleasant and customer friendly. The vegetarian snack sandwiches are very delicious. I wish if they could offer them in every meal and to toddler passengers."
Cons: "I buzzed the light for service 3 times and not once did the attendant come and check on my needs. Our attendant was not customer friendly- infact I don’t recall her smiling once throughout the 13 hour journey. Overheard her being stern and rude with other passengers. I specifically asked the crew to deliver my stroller in AUD for transit since we were flying the next day and they didn’t fulfill our request. Luckily AUD airport has strollers so we used one and took it to our hotel. The fact that Etihad doesn’t provide hotel accommodation for 14 hour transits is beyond ridiculous. Really disappointed in this lack of arrangement for long haul flights."

Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."

Pros: "On time, confortable flight. Love the A330 seat arrangement."
Cons: "Boarding a bit chaotic at Abu Dhabi airport and there was no electronic display indication at the gate that it was the flight to Beirut."

Pros: "The crew took care of their passengers' needs throughout the flight with plenty of food and drinks."
Cons: "My headphones or speaker did not work on my TV so I was unable to watch any movies. It was difficult to sleep as I was woken up to see if I wanted food or drink"

Pros: "Thanks. It was a pleasure to travel with such kind stewards. Thank you for honoring my request for veg(vegan) meals."

Cons: "Food Asked several times for ice/water and it was not brought"

Pros: "Punctual"
Cons: "Seats"

Cons: "Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this"

Cons: "Service"

Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."

Pros: "Only inflight entertainment"
Cons: "No one told me or suggested me of asking for accomodation as I had stopover for over 15 hours. Staff made an excuse and blamed ticketing agent. Even Kayak.com did not suggest this. Had to spend couple of hundred dollar for accomodation . Not happy at all. First time experience with flight and booking agent is very unsatisfied. Thank you though"

Pros: "Again, excellent flight crew."
Cons: "Nothing to dislike."

Pros: "I didn't like anything about Etihad airlines and will never fly again."
Cons: "Poor food, poor customer services."

Pros: "Spacious. Good food. Courteous most of the time."
Cons: "A little chaotic during the boarding process. Would benefit from addressing issues before boarding as the flights are usually full rather than waiting till boarding time."

Pros: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"

Cons: "Head will hit the wall when using sink in toilet"

Pros: "crew"
Cons: "bed"

Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"

Pros: "Airplane was comfortable and entertainment system very good"
Cons: "I spent 15 minutes on the phone to Abu Dhabi at my own expense (international rates, no free phone number) 3 days prior to this flight to order a vegetarian meal. The phone consultant assured me she'd ordered it. However onboard the flight attendants said it had not been ordered and even accused me of not phoning up. I almost had to get out my skype phone records to prove I had tried to order the meal. One flight attendant said he would order it for the next leg of my flight, but when i got on that flight it showed he had not ordered it. I had tried to order this meal 5 times via the etihad website and it did not work. I also added my frequent flyer number which showed as going through, but it did not register (a fact i only found out after the flight). Also felt uncomfortable with the fact the safety video was only half translated into English. Arab speakers had a travel prayer said, English speakers did not get the prayer."

Pros: "On this leg the general courtesy was great especially one particular hostess, Nikita. The movies and certain music on the menu were a good range."
Cons: "The food! 12 hours of mediocrity in a aluminium foil. My wife and my hand held consoles were not working and hence we couldn't use our reading light besides some other functional limitations. An elderly lady sitting in front of me had a bad bout of chills because of the cabin temperature (most probably) the staff never followed up on the help that fellow passengers had given to the lady. My prior two flights with this airliner were much worse My A380 experience in the Emirates has been MUCH more spacious and great meals with a predictably jollier staff. Qatar airways can perhaps even top that. The only thing I feel etihad has over these better rivals is the convenience of the US Immigration. As a NATIONAL CARRIER of the UAE, I'm quite unimpressed and disappointed."

Cons: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."

Pros: "All good"
Cons: "Plane late"

Cons: "Veg meals ran out very fast, not enough options for all the passengers."

Pros: "I bought a one way from Los Angeles to Kathmandu. I had a 16 hour layover in Dubai. I went to the Ethiad help desk upon arrival to inquire about my gate. I was given the info I asked for, and to my surprise a voucher to a five star hotel and two meal vouchers at the airport----Complementary!"

Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."

Pros: "I was upgraded to business class, which was nice."
Cons: "Re food, I had salmon....it was very dry and tasted quite processed. There was no dessert, even in business class."

Pros: "The staff for our flight were all extremely friendly and accommodating.When I checked in the airline attendant switched me to a window seat which was very considerate. Flight attendants came through the cabin several times with drinks and snacks and ensured we had the most comfortable flight possible. I thought the entertainment choices were excellent and really provided a wide array of genres and a unique multicultural assortment. Meals were very good, served in generous portions, and having a vegetarian diet I was happy to be so easily accommodated."

Cons: "I called eitahd, very nice man told me they will arrange hotel but when we reached there they kept lingarinf ro provide hotel and at last they took us to co seleepibg area which was so horrible"

Cons: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."

Cons: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."

Pros: "NA"
Cons: "NA"

Pros: "Just my seat. Which has more leg space."
Cons: "Food and I had to call them numerous times to give me something to eat because I was starving. For such a long flight they only had pop corns for snack. I missed my first served meal because I was sleeping for second one they didn't bother to ask me. When I asked for it I was given a cold sandwich."

Pros: "Not much to specify...."
Cons: "Entertainment is not available until 10 mins after take off and it gets cut off 10 mins before landing...."

Pros: "It was a good experience flying with Etihad Chicago-Abu Dhabi- Kathmandu"
Cons: "The dimensional requirement of carry-on luggage came as a surprise at the last moment. The luggage I could carry on any other flight was not allowed in the Chicago check-in."