Modern and well presented
Whilst initially we were given a room that hadn’t been made up (housekeeping made a mistake and confirmed the room had been cleaned when in fact it had) however the lovely girl at reception quickly rectified the situation and also gave us a free upgrade. Our room faced the beach and was an absolute stunning view.
This is not something that worries us but it should be known that the nightclub music can be heard till all hours in the morning (even on the 24th floor where we were.
The staff at concierge and reception desks - really helpful.
Finding hairs in my bathtub when I walked in..
Convenience to everything
I don't like when the manger came to my room 2 nights and asking me is everything ok I ask him why you keep coming and asking that
Could not connect to wifi.
Perfect location but the building need maintenance
Really good position, doorstep from Hard Rock Cafe and central road, few minutes walk from the beach
Wi-fi is not included, you have to pay for it The aircon wasn't working and they fixed it the 3rd day we were there
We really enjoyed staying at this hotel. Location, rooms, facilities and staff were great .
Honestly there is nothing I can complain about that.
Not bad for the price
The hotel was close to downtown and the beach. Rooms were a decent size and fairly comfortable. Nice blinds blocked out the sun.
The room wasn't the cleanest. I was on the 20th floor and music from the nightclub below was still pretty loud.
Great location. Only 1 block from the beach and 1 block from main shopping street.
The bathrooms we're grosse. This hotel is 3 star.
Novotel Surfers Paradise is situated just minutes from the beach. Take in magnificent ocean or city skyline views from your private balcony from your well-appointed accommodation. Relax by the outdoor swimming pool, join friends for a glass of wine on our Level 5 Rooftop Bar or indulge in the spectacular seafood buffet at Hanlan's Restaurant. The hotel's modern venues are perfect for meetings, weddings and special occasions.
Based on 9,801 reviews
Policies vary by room type and provider.