Mercure Swansea Hotel

Phoenix Way, Swansea, SA7 9EG, United Kingdom
+44 844 815 9081

Cheapest
rate per night

7.9

Good
based on 1,651 reviews
Mercure Swansea Hotel - Swansea, Wales, United Kingdom
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+44 844 815 9081

Good to know

Distance to city centre 4.3 km
Location rating 8.4
Nearest Airport Swansea Fairwood Comm
Distance to airport 12.1 km

Rooms

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Reviews

Traveller rating

321
210
69
23
0

Time of year

Traveller type

Show reviews that mention

+
bar and restaurant in 65 reviews
bar prices were very expensive in 15 reviews
comfy bed in 127 reviews
evening meal in 11 reviews
food was good in 128 reviews
friendly staff in 385 reviews
good location in 80 reviews
good parking in 35 reviews
good size in 38 reviews
great breakfast in 151 reviews
iron and ironing board in 12 reviews
leisure facilities in 10 reviews
lovely hotel in 107 reviews
mirror wardrobe in 6 reviews
room very hot in 7 reviews
room was a good in 24 reviews
sofa bed in 88 reviews
swansea in 11 reviews
swimming pool in 83 reviews
  • Okay
    Aug. 2019
    4.5

    Rooms were nice but no aircon just a standalone fan. Staying in Holiday Inn express for £53 a night.. aircon and breakfast included and bedrooms were at the same standard. Only no pool. Mancure Swansea was £89 + £11 per person breakfast extra so wasn't value for money.

    The pool wasn't clean..changing rooms terrible (no privacy to change, and no locks on lockers...water machine broken)..and gym..isn't a gym..neither staffed. Breakfast staff were not attentive to customers even though the number of guests was minimal. Was OKISH but not value for money at all. Some undesirables (guests) also were visiting causing fuss banging bedroom doors at 12.30am..and had to call the police.

  • Excellent
    Aug. 2019
    10.0

    Quick check in. Friendly staff. Very clean room. Excellent food.

    Bedroom did not have air-conditioning although a fan was provided

  • Mediocre
    Aug. 2019
    3.8

    Staff tried hard. Parking free.

    Not clean. Bathroom mopped with a smelly mop or cloth. Spa facilities are terrible. Breakfast too greasy.

  • Excellent
    Aug. 2019
    8.3

    We did not have the breakfast, it is too expensive. We enjoyed our evening meal.

    We had a long wait for our meal after we ordered although we did have an apology.

  • Good
    Aug. 2019
    7.0

    Bed comfy. Hair dryer great. Staff lovely!

    Pool a lot smaller than appears on website. Brassiere very expensive for mediocre meal.

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About

Overview

Relax on the doorstep of stirring Welsh countryside at the Mercure Swansea hotel. Set among landscaped gardens and tranquil lake views, this 4-star hotel is perfect for exploring the nearby hills and coast. After a day of exploring, come back to the hotel and relax in one of the spacious 119 guestrooms or enjoy a drink by the roaring fire. After a busy day, guests can rejuvenate in the Feel Good Health Club, enjoying the fitness suite or impressive heated indoor pool.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.9 Good

based on 1,651 reviews

9.1

Service

8.4

Location

4.1

Value

2.4

Wellness

Things to Know

  • Friendly service

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Internet
Laundry service
Meeting/Banquet facilities
Room service
Spa
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
24hr front desk
Safe
Sauna
Free parking
Terrace/Patio
Laundry facilities
Hairdryer
Business centre
Concierge service
Elevator

Photos

Mercure Swansea Hotel - Swansea - Building All Photos (35)
Mercure Swansea Hotel - Swansea - Banquet hall Banquets (1)
Mercure Swansea Hotel - Swansea - Bar Bar (4)
Mercure Swansea Hotel - Swansea - Bedroom Bedroom (13)
Mercure Swansea Hotel - Swansea - Building Building (1)

Location

Most Popular Landmarks

  • Liberty Stadium 2 km
  • St. Joseph's Cathedral 3.3 km
  • Glynn Vivian Art Gallery 4 km
  • Plantasia 4.1 km
  • Swansea Castle 4.3 km
  • Swansea Indoor Market 4.5 km

Getting Around

Swansea Fairwood Comm 12.1 km
Cardiff-Wales Arpt 48.6 km
Swansea Llansamlet, Wglamorgan 1 km
Swansea 3.7 km