Royal Biz Taipei

Clean and quiet room.

1) I have stayed at this hotel in August 2019, and this was our second time staying at Royal Biz. In our first stay, we were given a very nice and spacious room with a king's bed on the 8th floor. This time we were put up in a much smaller room with a queen's on 7th floor, although both rooms charged similar amount of money. I called the front desk to enquire about the difference, but was told that we have to be wrong about our memories about the room during our stay in 2019. How possibly could two persons wrong about the size of the room and the bed which we had stayed for one full week only a few months ago? Pointless to engage in further argument, but reflected the not-so-good quality of front desk staff in handling situation like this. 2) Comparing with our last stay in 2019, the quality of breakfast this time was slightly disappointing. Choice of foods was fewer, refilling was slow, and on a couple of mornings there were none. In short, We did have great expectation from Royal Biz and that's why we returned in January. But everything from room to breakfast was slightly disappointing comparing with what we have experienced during our stay back in August.