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|"Staff very friendly and helpful."||(in 25 reviews)|
|"nice ocean view clean friendly."||(in 12 reviews)|
|""Great location, beds were comfortable.""||(in 25 reviews)|
|"Hotel is extremely dated and dirty."||(in 27 reviews)|
|"The room carpet is dirty."||(in 35 reviews)|
|"The room carpet is dirty."||(in 34 reviews)|
|room were spacious||in 83 reviews|
|room smelt||in 79 reviews|
|nice and location||in 77 reviews|
|good hotel||in 72 reviews|
|beach front||in 60 reviews|
|staff were friendly||in 57 reviews|
|swimming pool||in 45 reviews|
|beautiful view||in 44 reviews|
|needs to be refurbished||in 28 reviews|
|front desk||in 27 reviews|
|abc store||in 14 reviews|
|bed was comfortable||in 10 reviews|
|good price||in 9 reviews|
|poorly maintained||in 8 reviews|
|complimentary champagne||in 6 reviews|
|tumon||in 6 reviews|
|guam||in 5 reviews|
|bottled waters||in 4 reviews|
|major facelift||in 4 reviews|
|able to maximize||in 2 reviews|
|broken or only partially||in 2 reviews|
Lobby is nice and location is at convenient place.
Smelled the mildew in the room., ants and bugs in the room.
None of it
Upon entering the hotel you notice the air feels just like outside; hot. When we got up to our room, it smelt like your grandmas moldy basement. The bathroom was outdated, rusty, and just felt dirty. The tube TV (yes, still has tube TV's in our room) had buttons pushed into it. After coming back one night we noticed we had an ant infestation which caused us to have to move rooms. The room we were moved to was HOT and even stayed hot after cranking the AC down to 60. The bathroom was even worse than the first one. After leaving the ant infested room, my wife and I (two days married) could not sleep due to the feeling of ants crawling on us after being so disgusted from the first room. On our first day we walked down to the pool and both told each other there was no way we were getting in it. The appearance just gave that dirty feeling. While the staff was very friendly, you only deal with them for 10 mins out of your entire stay. I would not recommend this hotel to anyone visiting Guam.
small bath tub, no razor for shaving.
There was a gym, location was fairly close to shopping, beach access, good service from hotel folks.
Some staff members were rude. Hotel is old so we were constantly moved around because the ac in the rooms kept going out.
No issues with this hotel. Most strongly recommend it for business travel. Great staff and their concern for their guests.
With a stay at Pacific Star Resort and Spa in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and T Galleria by DFS. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tamuning? This hotel has facilities measuring 5516 square feet (512 square meters), including conference space.
based on 544 reviews
Policies vary by room type and provider.
Pacific Star Resort & Spa is located at 627B Pale San Vitores Road in Tumon, 2.4 km from the centre of Tamuning. Matapang Beach is the closest landmark to Pacific Star Resort & Spa.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Pacific Star Resort & Spa.
Yes, Pacific Star Resort & Spa offers free Wi-Fi.
Yes, Pacific Star Resort & Spa offers free parking.
No, Pacific Star Resort & Spa does not offer free airport shuttle service.
Pacific Star Resort & Spa is 2.4 km from Tamuning Guam Intl. Pacific Star Resort & Spa is 88.8 km from Sinapalu Rota.
Yes, Pacific Star Resort & Spa has a pool on-site.