Mercure Serpong Alam Sutera

4 stars
Jl Alam Sutera Boulevard Kav23, Tangerang City 15325, Indonesia
Tangerang City, Indonesia
8.5
Very good
based on 832 reviews
832 reviews
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
C$ 89
/Cheapest rate per night
Room type
Provider
Nightly total
Superior Room
C$ 89
Double room
C$ 93
Queen room
C$ 103
13 more Mercure Serpong Alam Sutera deals
13 more Mercure Serpong Alam Sutera deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.
8.5
Very good rating
Based on 832 verified guest reviews

Latest deals for Mercure Serpong Alam Sutera

Thu 6/11
Fri 7/11
Queen room
bed type unknown
C$ 103
nightly with fees
Double room
bed type unknown
C$ 93
nightly with fees
1 double bed
C$ 143
nightly with fees
bed type unknown
C$ 155
nightly with fees
Superior Room
1 queen bed
C$ 89
nightly with fees
bed type unknown
C$ 90
nightly with fees
1 twin bed
C$ 91
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Cookie settings

Amenities at Mercure Serpong Alam Sutera

  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled Access
  • Roll-in shower
  • Adults only
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Access to health care professionals
  • CCTV in common areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Family friendly

  • Cribs available
  • Child pool
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Cycling

Fitness

  • Fitness centre

Reviews of Mercure Serpong Alam Sutera

8.5
Very good
832 verified ratings
Wonderful
361
Very good
215
Good
150
Okay
52
Fair
31
Mediocre
9
Poor
14

Summary of reviews

Guests say
Guests appreciate the hotel's prime location near shopping and dining, as well as the friendly and accommodating staff. However, some reviews mention issues with cleanliness and the need for upgrades in rooms and facilities.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

What's nearby

  • Omni Hospital127 m
  • Gading Raya Golf Course1.8 km
  • Summarecon Mall Serpong2.6 km
  • Siloam Hospital6.3 km
  • Soewarna Business Park13.5 km
  • Cengkareng Golf Club13.9 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Mercure Serpong Alam Sutera

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Mercure Serpong Alam Sutera

  • How long should you stay at Mercure Serpong Alam Sutera? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Mercure Serpong Alam Sutera

  • Where is Mercure Serpong Alam Sutera located?

    Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, 8 km from the centre of Tangerang City. Omni Hospital is the closest landmark to Mercure Serpong Alam Sutera.

  • When is check-in time and check-out time at Mercure Serpong Alam Sutera?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Mercure Serpong Alam Sutera.

  • Does Mercure Serpong Alam Sutera offer free Wi-Fi?

    Yes, Mercure Serpong Alam Sutera offers free Wi-Fi.

  • Does Mercure Serpong Alam Sutera offer free parking?

    Yes, Mercure Serpong Alam Sutera offers free parking.

  • How far is Mercure Serpong Alam Sutera from the airport?

    Mercure Serpong Alam Sutera is 13.2 km from Jakarta Soekarno-Hatta Intl.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes, Mercure Serpong Alam Sutera has a pool on-site.

  • How does KAYAK find such great Mercure Serpong Alam Sutera hotel deals?

    KAYAK scours the web for all room deals available at Mercure Serpong Alam Sutera in Tangerang City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Serpong Alam Sutera and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Serpong Alam Sutera.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
54% cheaper
Atooi Hotel Alam Sutera
7.9 Good (7 reviews)0.3 kmAdults only, Restaurant, Bar/LoungeC$ 40+
3-star hotel
54% cheaper
All Nite and Day Hotel Alam Sutera
8.5 Excellent (496 reviews)0.31 kmOutdoor pool, Restaurant, Bar/LoungeC$ 40+
3-star hotel
89% cheaper
Hotel O Sion Holiday
5.1 Okay (3 reviews)0.39 kmRoom service, Free Wi-Fi, Free parkingC$ 10+
2-star hotel
89% cheaper
Hotel Sion Holiday
0.39 kmC$ 10+

Cheapest

See cheapest stays in Tangerang City
3-star hotel
89% cheaper
Hotel O Sion Holiday
5.1 Okay (3 reviews)0.39 kmRoom service, Free Wi-Fi, Free parkingC$ 10+
2-star hotel
89% cheaper
Hotel Sion Holiday
0.39 kmC$ 10+
2-star hotel
89% cheaper
Hotel O Melati
5.2 Okay (5 reviews)0.75 kmRoom service, Free Wi-Fi, Free parkingC$ 10+
3-star hotel
74% cheaper
Marilyn Hotel Serpong
8.2 Excellent (74 reviews)0.51 kmRestaurant, Room service, Free Wi-FiC$ 23+

Most recommended

See most recommended stays in Tangerang City
5-star hotel
Hotel Tentrem Jakarta
8.9 Excellent (28 reviews)0.51 kmOutdoor pool, Spa and wellness centre, Fitness centreC$ 189+
3-star hotel
54% cheaper
All Nite and Day Hotel Alam Sutera
8.5 Excellent (496 reviews)0.31 kmOutdoor pool, Restaurant, Bar/LoungeC$ 40+
3-star hotel
74% cheaper
Marilyn Hotel Serpong
8.2 Excellent (74 reviews)0.51 kmRestaurant, Room service, Free Wi-FiC$ 23+
3-star hotel
54% cheaper
Atooi Hotel Alam Sutera
7.9 Good (7 reviews)0.3 kmAdults only, Restaurant, Bar/LoungeC$ 40+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.2
8.0 km
Jakarta Soekarno-Hatta Intl
13.2 km

Everything you need to know for your stay in Tangerang City

Complete your trip to Tangerang City

Hotels in Tangerang City

Not what you’re looking for? Find thousands of other hotels, flights, car rentals and package deals with KAYAK.