|"Staff were excellent and accommodating."||(in 89 reviews)|
|"Great service friendly staff."||(in 35 reviews)|
|"Excellent staff throughout the hotel"||(in 65 reviews)|
|"very old rooms and they smelled"||(in 12 reviews)|
|"Pillow is too soft."||(in 3 reviews)|
|"Are you going to refund me with the extra 800 yens I paid?"||(in 2 reviews)|
|staff was extremely||in 185 reviews|
|breakfast buffet||in 158 reviews|
|good and hotel||in 142 reviews|
|perfect location||in 105 reviews|
|great service||in 64 reviews|
|good restaurants||in 59 reviews|
|small room||in 47 reviews|
|roppongi||in 45 reviews|
|great view||in 25 reviews|
|bar was great||in 22 reviews|
|restaurant sushi||in 20 reviews|
|yen per||in 16 reviews|
|limo bus||in 15 reviews|
|train station||in 14 reviews|
|club lounge||in 8 reviews|
|intercontinental||in 8 reviews|
|great choice||in 7 reviews|
|pillow was too soft||in 3 reviews|
It was close to the station and some nice restaurants just outside the hotel.
We stayed on reward points as ambassadors. We were treated appallingly. The room was average for the type of hotel we were staying in. The staff were quite standoffish, considering we had just come from Intercontinental Delete repeated word Bay where the service was outstanding and we could not fault a single thing it was a huge disappointment to be treated like this. When we went for dinner in the restaurant we were not even offered a drinks or wine list the whole meal and they forgot my meal altogether. When they cleaned the room they left dirty dishes behind. I never complain about anywhere that I stay but it was enough to taint my holiday. When we checked out they did not even ask us how the stay was. We are Platinum members.
Western type hotel
Breakfast buffet, a seating area in our room, and a bed off the ground. We had been on great tour staying Japanese ryokans which were a treat but good to getting back to western comforts.
Don't have any complaints
Comfortable but not luxiorious
Comfortable beds Restaurants in the hotel Close to the train station
Small room Hotel smells like smoke
very convenient location; easy tour pick-up and airport bus; friendly staff
crowded hotel, small room, facility a bit aging
My favorite hotel in Tokyo
Right on the subway line. great restaurants and bar. great spa
beds are very firm
Great location and good value for money
The ANA Intercontinental is situation on Roppongi Dori, very close to the Roppongi district's busy night life. It has a metro line within a 10 minute walking distance as well connect to both Narita and Haneda airports. The concierge service was great, helped us out with tours to Mt. Fuji as well as to a small town in Tama City where we wanted to visit our old neighbors from Thailand. She went out of her way to call the friend and coordinate pick-up from the train station.
The Intercontinental is a major chain and had a nice entrance and the rooms were clean. The rooms were decent size -- in fact, as I understand "spacious" -- for Tokyo.
1. The Internet was intermittent and not very good. 2. The cost for the Internet was one of the priciest anywhere -- they charge 1620 yen (about US$16) per device. So, a phone and a laptop, my wife's phone and an iPad is 4 devices or $64/night. Needless to say, we did not activate internet for each device. Compare this to the Hyatt Regency Tokyo at $3/night per room (multiple devices), or free at the Kobe Sheraton, and free at the Kyoto Westin. 3. The plumbing was old, did not drain properly, had to run the cold water for a long time to get cold (rather than hot) water, and the non-Toto toilet seat was far inferior to the Toto Washlet seats in other hotels. 4. I have Acid Reflux and need to sleep with a raised head. I requested foam pillows at reservation time and again by email about 2 days before arrival. I was told they were booked and no foam pillows were available. So, don't count on any "accommodations". 5. The concierge was very helpful, BUT the lines to see the concierge were unreasonable (1/2 hour or more). Ultimately, we could only see the concierge about one-half of the times we tried.
Located a short drive from Akasaka, ANA InterContinental Tokyo offers luxury accommodation in Tokyo. It provides a spa, as well as an outdoor pool, 24-hour room service and a sauna.
A wide range of personalized services are available for guests of ANA InterContinental Tokyo, like a concierge, babysitting/child services and a car rental desk. Additionally, the multilingual staff are available to offer local information. A well-equipped fitness center is also provided.
Rooms at the hotel are elegant and offer a flat-screen TV with satellite/cable channels. All provide free wireless internet access, a mini bar and a private bathroom with slippers.
The hotel offers on-site dining for lunch and dinner, and the intimate bar is a great place to unwind with an evening drink. In the evening, guests are welcome to enjoy a drink in the lounge bar.
ANA InterContinental Tokyo is within walking distance of Akasaka Metro Station, connecting guests with the surrounding area. Akasaka Sacas, Tokyo Midtown and Akasaka Blitz are a brief stroll away.
based on 1,119 reviews
Policies vary by room type and provider.
All existing bookings at Intercontinental - Ana Tokyo can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Intercontinental - Ana Tokyo is located at 1-12-33 Akasaka Minato in Minato, 2.9 km from the centre of Tokyo. Tokyo Tower is the closest landmark to Intercontinental - Ana Tokyo.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Intercontinental - Ana Tokyo.
Yes, Intercontinental - Ana Tokyo offers free Wi-Fi.
No, Intercontinental - Ana Tokyo does not offer free parking.
No, Intercontinental - Ana Tokyo does not offer free airport shuttle service.
Intercontinental - Ana Tokyo is 13.8 km from Tokyo Haneda.
Yes, Intercontinental - Ana Tokyo has a pool on-site.
Intercontinental - Ana Tokyo has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.