Nice staff at the reception desk. Very attractive Hotel with excellent Location and very reasonable room rate.
A few small things that can be improved: 1) in a five star Hotel I expect at least two free bottles of water every day 2) no Kleenex box in the bathroom 3) staff was overwhelmed during busy breakfast hours. Breakfast items running out fast and being replaced only very, very slowly and after asking for them. 4) staff answering incoming calls did not make any effort to locate us in the breakfast room when an international call came in for us. As I said, nothing important, but should be improved.
very nice hotel , excellent staff
the location of the hotel is very problematic while coming with a car , very difficult to reach the hotel
Within short walking distance of the Cathedral, old synagogues and other sights. Comfortable rooms; well designed hotel. Good value. Excellent local cuisine in restaurant; fairly expensive menu.
When driving, hotel was very, very hard to find in oldest part of Toledo (took us 1-1/2 hrs.), with steep hills, one-way streets; people on the streets didn't know of the hotel, or didn't know where it is; or didn't know how to get there by car. GPS had nervous breakfdown. Parking in the nearby garage was expensive (17 euros/night). This was the only Spanish hotel of eight we stayed in that didn't have a computer for use of guests. They advertise a spa, but only a very small exercise room is available free to guests; you can pay for a massage or sauna.
Excellent location, great staff, modern luxury. Room was smallish, but well decorated with nice bathroom. A gem in the middle of an incredible old city. Staff very attentive and lobby and main area very impressive.
No iron, room was a bit small.
The hotel was in a great location. It was smack in the middle of Toledo's old town. It was about a 5 minute walk from all the shopping and restaurants.
At night the streets of Toledo are full of young drunk British men and or unemployed. It can be a bit sketchy there at night and you definitely have to watch your back. All the tourists leave during the day.
This was a very clean, classy hotel. The staff was more than helpful and it was very quiet. I liked that it was next door to a little market which allowed us to buy juice and bread in the mornings.
Parking garage adjacent. Excellent beds. Quiet close-in location. Friendly, helpful staff. 5 star hotel at a good price. Park your car and walk, everything is close.
Little of original structure left. Unimaginative design. Heating of room could not be lowered
We loved this hotel. The welcome and service were warm and wonderful, hotel itself was classy but not stuffy, and everything was managed very nicely.
The receptionists were fantastic, the bathrooms wonderfully clean and there was a pleasant feel to the place. Nice Spa too.
Eugenia de Montijo is a Luxury contemporary palace Old Palace of the Empress Eugenia de Montijo converted in a trendy, historical chic hotel. Located in the centre of the city of Toledo, a world heritage city, the hotel pays tribute to the figure of the Empress and inspires the decoration along the property. The historical remains from the palace as three coffered ceilings are being relocated in the Reception, Bar area and Restaurant. A true boutique hotel with 40 elegant and comfortable rooms, of which two are junior suites and one suite. The hotel has a unique lobby with a crystal dome and lively bar where special Cocktails are served. The breakfast is served in a beautiful room called the dressing room of the Empress. The Restaurant Federico inside the hotel serves local traditional food and the place is an elegant reinvention of a tavern. In the basement of the building among ancient walls and roman remains the Spa and treatment beauty rooms is placed for all the guests.
Policies vary by room type and provider.
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