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Value for money
Distance to city centre
Distance to airport
|"Perfect location and great staff"||(in 263 reviews)|
|"Excellent location and amazing helpful staff."||(in 239 reviews)|
|"Beautiful lobby, friendly staff, clean room."||(in 200 reviews)|
|"Parking garage is a nightmare."||(in 75 reviews)|
|"Very disappointed to see room not cleaned."||(in 115 reviews)|
|"WiFi was terrible, poor breakfast."||(in 40 reviews)|
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Paid for king bed but got a queen bed instead
The room appeared clean.
DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.
Last minute trip to Toronto
The staff was very friendly
Found hairs in our bed and some bugs place looks a little worn
Older hotel , clean
The room was clean, corner room with lots of light. Easy check in and out.
Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.
Stuck in Elevator! Hotel Mgmt. = USELESS & INCOMPETENT Refused Refund
Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.
The location is great.
I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.
DoubleTree by Hilton Hotel Toronto Downtown is a 4-star hotel set in the heart of the central business district of Toronto. It is an ideal option for business and leisure travelers seeking a quiet urban-retreat in the city. The hotel is within walking distance to many sights and attractions, including just a mile away from the landmark CN Tower.
Stylish guest rooms and suites feature modern decor and contemporary furnishings. Guests can choose from king rooms, queen rooms, double rooms, junior suites, and executive suites. All rooms are kid-friendly and smoke-free.
Room amenities include: complimentary high-speed WiFi, flat-screen televisions, coffee and tea making facilities with complimentary tea and coffee, mini-fridges, plush bedding, spacious bathrooms, custom bath products, crisp linens, signature mattresses, individual climate control, telephone with voicemail, in-room safe, iron, hair-dryer, and walk-in shower. Suites feature kitchenettes with stove-tops, mini-fridges, and more. Some suites feature private whirlpool tubs and spacious separate living room areas. Laundry service and room service is available.
Business travelers can utilize the 24-hour business center and over 13,000 square feet of conference space. Paid parking is available onsite. Guests can use the modern fitness center which is fully equipped with cardio machines, free weights, and a sauna. A heated indoor swimming pool features a small deck area with chairs. Free WiFi is available throughout the hotel grounds.
Guests can enjoy an extensive breakfast buffet for an additional fee. The onsite bistro, Hemisphere’s Bistro, is open for lunch and serves burgers, fish & chips, salads, and more. Hemisphere’s Restaurant is open for breakfast, lunch, dinner, and cocktails and offers an extensive menu of classic American fare.
based on 2,038 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at DoubleTree by Hilton Toronto Downtown
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Most Popular Landmarks
- Nathan Phillips Square 295 m
- Toronto Eaton Centre 0.4 km
- Art Gallery Of Ontario 0.5 km
- Princess of Wales Theatre 0.9 km
- TIFF Bell Lightbox 1 km
- Hockey Hall of Fame 1.1 km