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DoubleTree by Hilton Toronto Downtown

8.5
Excellent

Based on 7,168 reviews
 
108 Chestnut Street, Toronto, ON M5G 1R3, Canada
  +1 416 977 5000
DoubleTree by Hilton Toronto Downtown - Toronto, ON, Canada
Check-in
Check-out
Compare vs. KAYAK |
Cancelon C$ 154
Hotels.com C$ 154
KAYAK C$ 154
Cancelon
per night
Hotels.com
per night
KAYAK
per night

Good to know

Distance to city centre 0.5 km
Location rating 9.0
Nearest Airport Torrington
Distance to airport 2017.5 km

Rooms

Check-in
Check-out

Queen Rooms

C$ 154+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 154 per night
IMAGE
Queen bed
C$ 154 per night
IMAGE
Queen bed
C$ 160 per night
IMAGE
Queen bed
C$ 177 per night
IMAGE
Queen bed
C$ 179 per night
IMAGE
Unknown
C$ 181 per night
IMAGE
Queen bed
C$ 182 per night
IMAGE
Queen bed
C$ 197 per night
IMAGE
Queen bed
C$ 208 per night
IMAGE
Queen bed
C$ 210 per night
IMAGE
Unknown
C$ 219 per night
IMAGE
Queen bed
C$ 222 per night
IMAGE
Queen bed
C$ 223 per night
IMAGE
Queen bed
C$ 227 per night
IMAGE
Queen bed
C$ 232 per night
IMAGE
Queen bed
C$ 256 per night
IMAGE
Unknown
C$ 271 per night

Double Rooms

C$ 189+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Double bed
C$ 189 per night
IMAGE
Double bed
C$ 189 per night
IMAGE
Double bed
C$ 189 per night
IMAGE
Unknown
C$ 190 per night
IMAGE
Double bed
C$ 191 per night
IMAGE
Double bed
C$ 196 per night
IMAGE
Double bed
C$ 219 per night
IMAGE
Double bed
C$ 256 per night
IMAGE
Unknown
C$ 290 per night
IMAGE
Double bed
C$ 291 per night
IMAGE
King bed
C$ 294 per night
IMAGE
Double bed
C$ 324 per night
IMAGE
Double bed
C$ 332 per night
IMAGE
Unknown
C$ 339 per night

King Rooms

C$ 154+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
King bed
C$ 154 per night
IMAGE
King bed
C$ 159 per night
IMAGE
King bed
C$ 163 per night
IMAGE
Unknown
C$ 163 per night
IMAGE
King bed
C$ 167 per night
IMAGE
King bed
C$ 167 per night
IMAGE
King bed
C$ 176 per night
IMAGE
King bed
C$ 178 per night
IMAGE
Unknown
C$ 178 per night
IMAGE
King bed
C$ 187 per night
IMAGE
King bed
C$ 195 per night
IMAGE
King bed
C$ 200 per night
IMAGE
King bed
C$ 241 per night
IMAGE
Unknown
C$ 321 per night

Standard Rooms

C$ 236+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 236 per night
IMAGE
Unknown
C$ 252 per night
IMAGE
Unknown
C$ 306 per night
IMAGE
Unknown
C$ 468 per night

Reviews

Pros

Cons

Traveller rating

705
283
73
22
3

Time of year

Traveller type

Show reviews that mention

+
breakfast buffet in 160 reviews
close to a subway station in 32 reviews
cn tower in 45 reviews
comfortable bed in 300 reviews
downtown toronto in 93 reviews
great location in 638 reviews
hotel parking in 185 reviews
small room in 495 reviews
staff were friendly in 513 reviews
warm chocolate in 38 reviews
warm cookies in 159 reviews
  • Okay
    Jan. 2019
    4.8

    Paid for king bed but got a queen bed instead

    The room appeared clean.

    DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.

  • Okay
    Aug. 2018
    6.0

    Last minute trip to Toronto

    The staff was very friendly

    Found hairs in our bed and some bugs place looks a little worn

  • Okay
    Jul. 2018
    6.0

    Older hotel , clean

    The room was clean, corner room with lots of light. Easy check in and out.

    Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.

  • Poor
    Mar. 2018
    2.0

    Stuck in Elevator! Hotel Mgmt. = USELESS & INCOMPETENT Refused Refund

    Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.

  • Good
    Nov. 2017
    6.5

    The location is great.

    I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.

  • Excellent
    Oct. 2017
    10.0

    Brilliant location!

    It was walking distance to where I needed to be! Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal

    Nothing

  • Excellent
    Oct. 2017
    9.7

    Great staff and food

    The staff went beyond to meet my needs. Always cordial and friendly.

  • Good
    Aug. 2017
    7.4

    Overall nice hotel

    Friendly staff, great location

    We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.

  • Excellent
    Aug. 2017
    8.5

    Very Helpful Staff

    When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening. Location was great.

    Nobody told us about the hotel facilities, our son would have loved some pool time before our flight home.

  • Mediocre
    Aug. 2017
    2.5

    Rip off!

    1st of all it was false advertisement as to what room I would be getting. I booked a room with 2 beds and I got one king for 2 people. I know what I booked & the 3rd party site switched it after booking. Anyway one of the managers who were dealing with people was very rude. To make matters worse they tell you that you can't have any visitors in your room after 9. Never heard of a stupid rule like this ever! Hilton won't ever get my money again.

  • Excellent
    Jul. 2017
    8.8

    Clean and comfortable

    We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.

  • Excellent
    Jul. 2017
    8.5

    Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.

    Front desk Staff were rude and unhelpful. Someone had vomited in the elevator and when alerted they were rude. Over an hour later when we came back it was still in the elevator.

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About

Overview

DoubleTree by Hilton Hotel Toronto Downtown is a 4-star hotel set in the heart of the central business district of Toronto. It is an ideal option for business and leisure travelers seeking a quiet urban-retreat in the city. The hotel is within walking distance to many sights and attractions, including just a mile away from the landmark CN Tower. Stylish guest rooms and suites feature modern decor and contemporary furnishings. Guests can choose from king rooms, queen rooms, double rooms, junior suites, and executive suites. All rooms are kid-friendly and smoke-free. Room amenities include: complimentary high-speed WiFi, flat-screen televisions, coffee and tea making facilities with complimentary tea and coffee, mini-fridges, plush bedding, spacious bathrooms, custom bath products, crisp linens, signature mattresses, individual climate control, telephone with voicemail, in-room safe, iron, hair-dryer, and walk-in shower. Suites feature kitchenettes with stove-tops, mini-fridges, and more. Some suites feature private whirlpool tubs and spacious separate living room areas. Laundry service and room service is available. Business travelers can utilize the 24-hour business center and over 13,000 square feet of conference space. Paid parking is available onsite. Guests can use the modern fitness center which is fully equipped with cardio machines, free weights, and a sauna. A heated indoor swimming pool features a small deck area with chairs. Free WiFi is available throughout the hotel grounds. Guests can enjoy an extensive breakfast buffet for an additional fee. The onsite bistro, Hemisphere’s Bistro, is open for lunch and serves burgers, fish & chips, salads, and more. Hemisphere’s Restaurant is open for breakfast, lunch, dinner, and cocktails and offers an extensive menu of classic American fare.

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More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.5 Excellent

Based on 7,168 reviews

9.0

Location

8.7

Service

5.5

Comfort

5.2

Value

Things to Know

  • Friendly service
  • Great desserts & fruits

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
Babysitting or child care
Business centre
Car rental
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Storage available
Elevator
Massage
ATM on-site
Laundry facilities
Express check out
Hairdryer
Free Internet
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Hot Tub
Beauty salon
Cable or satellite TV
Coffee shop

Location

Most Popular Landmarks

  • Nathan Phillips Square 295 m
  • Toronto Eaton Centre 0.4 km
  • Art Gallery Of Ontario 0.5 km
  • Princess of Wales Theatre 0.9 km
  • TIFF Bell Lightbox 1 km
  • Hockey Hall of Fame 1.1 km

Toronto Travel Guide

Learn about Toronto on KAYAK

Getting Around

Toronto Island 2.9 km
Toronto Pearson Intl 18.9 km
Toronto, Ontario 1.1 km
Toronto Union Station 1.1 km

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