Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, ON M5H 2M9, Canada
+1 416 361 1000

based on 2,008 reviews

Sheraton Centre Toronto Hotel
Wed 27/9
Sun 1/10
Provider for Sheraton Centre Toronto Hotel
Provider for Sheraton Centre Toronto Hotel
Provider for Sheraton Centre Toronto Hotel

About Sheraton Centre Toronto Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
From the moment you arrive at Sheraton Centre Toronto Hotel, you’ll feel a powerful sense of belonging and a deep connection to the lively city that surrounds you. Our 2021 transformation journey brings a new arrival experience, a lobby with town-square energy, world-class culinary experiences, open and collaborative work spaces, and over 130,000 square feet of flexible meeting space. Experience the unbeatable comfort of our guest rooms and suites, workout in our 24-hour fitness centre. or relax in our waterfall garden When you upgrade to the newly transformed 43rd floor Sheraton Club Lounge, you’ll find a place to connect with co-workers and gather with friends. Sweeping views of the city, complimentary breakfast, all-day refreshments and free Wi-Fi keep you fueled and connected throughout your day. Discover spaces and amenities that serve your desires as you gather as part of a community, whether you are here to work, meet, or relax.

Photos of Sheraton Centre Toronto Hotel

Property safety measures

Sheraton Centre Toronto Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton Centre Toronto Hotel

Wed 27/9
Sun 1/10
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Amenities at Sheraton Centre Toronto Hotel

  • Fitness centre
  • Restaurant
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • 24/7 concierge
  • Bottle of water


  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Internet (surcharge)
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)


  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Disabled Access
  • Elevator
  • Accessible by elevator


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV
  • Smartphone dock


  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking (surcharge)
  • Private parking
  • EV charging station
  • Secured parking
  • Valet parking


  • Garden
  • Terrace/Patio
  • Balcony


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Shops (on site)
  • Bicycle rental
  • Cycling

Family friendly

  • Cribs available
  • Kids meals
  • Children's high chair


  • Laundry service
  • Iron and ironing board


  • Heated pool
  • Rooftop pool


  • Fitness centre

Reviews of Sheraton Centre Toronto Hotel

Very goodBased on 2,008 verified guest reviews

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5.1 Fair
Pros:Room was nice and spacious.
Cons:Some confusion when checking in meant I thought we were getting $25 per person food credit a night not $25 a room credit. This lead towards an unpleasant surprise when checking out.
10.0 Wonderful
Pros:Club staff and amenities was fabulous!
4.5 Mediocre
Pros:Location was good.
Cons:Service was terrible. Facilities were poorly maintained. Facilities were terrible. Food options were terrible.
10.0 Wonderful
Pros:very courteous and attentive staff
6.0 Okay
Pros:Bed was comfy
Cons:Valet parking was terrible, check in process was slow and laboured.
6.8 Okay
Pros:The woman, Madeline, who checked me in and out was exceptional and is the example for all of the other associates there. She made sure at check-in that I was comfortable, she asked about my flight in, and made sure that I had a map and was situated well to use the PATH and other means to get around Toronto. The hotel was clean and modernized and room service was excellent. The room service associates were exceedingly polite and friendly.
Cons:I arrived early Sunday and was in conference all day and jetlagged. I couldn't wait to put in a long rest since I wasn't in conference that morning. I put out the "Do Not Disturb" and latched the door. At about 9:00 am Monday morning housekeeping opened the door. When I got up to see what was going on I told her no services at this time. She said she was having problems with the door because the RFID was flashing yellow (which was explained to me the yellow light meant that the latch was on. She persisted until I let her in. She cleaned the bathroom and left, but my day was just going to have to start I guess. As I saw her throughout my stay she was not the most polite. Very terse "Hello"s, if at all.
8.0 Very good
Pros:Security lady was very nice although we were a loud bunch!
Cons:The room was rather tight for a "suite"
10.0 Wonderful
Pros:Clean and comfy room with a great view of the City of Toronto. Loved the "Club" experience on top of the Sheraton ... it was worth the extra cost. It was great to be able to leave your coat and boots behind and go underground shopping!
10.0 Wonderful
Pros:Everything was great from the moment we walked in to the moment we left. Being in the downtown area they did the best to make there guests free at home.
Cons:Besides the fire alarm that went off in the evening. That was somethings that wasn’t in our control. everything was good. No complaints.
10.0 Wonderful
Pros:I ask for and receive one of the best views in the city. As my first rip outside my country the staff was extremely welcoming & friendly.


123 Queen Street West, Toronto, ON M5H 2M9

What's nearby

  • Nathan Phillips Square161 m
  • Toronto Eaton Centre0.4 km
  • Princess of Wales Theatre0.6 km
  • Art Gallery Of Ontario0.7 km
  • TIFF Bell Lightbox0.7 km
  • Hockey Hall of Fame0.7 km
  • CN Tower1 km
  • Scotiabank Arena1 km
  • Ripley's Aquarium of Canada1 km
  • St. Lawrence Market1.1 km
  • Rogers Centre1.2 km
  • Kensington Market1.3 km



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Centre Toronto Hotel

Low season


High season


Average price (weeknight)

C$ 538

Average price (weekend night)

C$ 641
Cheapest month to stay with an average 35% drop in price.
Most expensive month to stay with an average 56% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Sheraton Centre Toronto Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sheraton Centre Toronto Hotel

  • If you’re after a cheap room at Sheraton Centre Toronto Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Centre Toronto Hotel, plan to stay on a Saturday or Sunday. The most expensive day is usually Monday.
  • The cheapest price a room at Sheraton Centre Toronto Hotel was booked for on KAYAK in the last 2 weeks was C$ 550, while the most expensive was C$ 907.
  • How long should you stay at Sheraton Centre Toronto Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Sheraton Centre Toronto Hotel

  • Does Sheraton Centre Toronto Hotel have special cancellation policies due to coronavirus (COVID-19)?

    Guests with existing Sheraton Centre Toronto Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Centre Toronto Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Why should I stay at Sheraton Centre Toronto Hotel?

    Having been recognized as Ontario’s Leading Hotel at the World Travel Awards on numerous occasions, it is easy to see why it has gained a world renowned reputation. Also nominated as Canada’s Leading Business Hotel, the Sheraton Centre Toronto boasts first-class amenities and hospitality. First opened in 1972, the hotel has remained an impressive feature of the city skyline for decades and you’ll feel like a star when staying there.

  • What rooms have a special view at Sheraton Centre Toronto Hotel?

    Reserve a King Garden View room and enjoy a spacious private balcony that provides the perfect place to relax and unwind. Backing on to the lush hotel garden, the outdoor seating space welcomes natural light and connects to the main room through large windows. Furnished with a grand king cabana bed and cable TV, the room is available for roughly C$ 298 (approximately $221) per night.

  • What pet amenities are provided at Sheraton Centre Toronto Hotel?

    Upon your arrival you will be supplied with a sleeping bed and welcome pack that includes a tasty treat. Pet sitting services can be organized through the concierge, so that you can enjoy your holiday with peace of mind knowing that your faithful companion is being looked after.

  • Where can I celebrate a special occasion at Sheraton Centre Toronto Hotel?

    Book a table at Quinn’s Steakhouse & Irish Bar and feast on exceptional food from the grille in a charismatic old-fashioned restaurant. Serving a delicious combination of North American and Irish cuisine, the family owned business creates the perfect environment to celebrate a birthday or anniversary. With an extensive whiskey and ale list to compliment hearty favorites such as slow-roasted ribs and baked potatoes, you’re sure to leave utterly satisfied. There is a dedicated gluten-free menu available for both lunch and dinner.

  • What’s the best way to get from the airport to Sheraton Centre Toronto Hotel?

    Catching an Uber from Toronto Pearson International Airport takes the stress and planning out of travel, with the trip taking about 40m and costing roughly C$ 50 (approximately $37). Alternatively, you can board the UP Express train at the airport and head towards Union Station. There you will need to change to Line 1 (Yellow) of the subway and travel to Osgoode Station, from which the hotel is a short 4m walk. Traveling via public transport will take roughly 40m and cost around C$ 16 (approximately $12).

  • What meeting facilities are available at Sheraton Centre Toronto Hotel?

    Regularly hosting both private business meetings and large-scale conferences, the hotel has everything you’ll need to smoothly run your event. Meeting rooms have state-of-the-art media equipment such as a LCD projector, audiovisual gear, portable sound system and microphones. Electrical technicians, security guards and photographers are also available upon request to ensure you have the services on hand that you require. Boardroom-style spaces such as the Oak Room provide an intimate setting for only 10 people, while the Pine Ballroom has capacity for more than 800 people.(Prices checked 28/05/19).

  • Where is Sheraton Centre Toronto Hotel located?

    Sheraton Centre Toronto Hotel is located at 123 Queen Street West in Downtown, 0.1 km from the centre of Toronto. Nathan Phillips Square is the closest landmark to Sheraton Centre Toronto Hotel.

  • When is check-in time and check-out time at Sheraton Centre Toronto Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Centre Toronto Hotel.

  • How far is Sheraton Centre Toronto Hotel from the airport?

    Sheraton Centre Toronto Hotel is 2.2 km from Toronto Island.

  • Does Sheraton Centre Toronto Hotel have a pool?

    Yes, Sheraton Centre Toronto Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Centre Toronto Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Centre Toronto Hotel in Toronto and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Centre Toronto Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Centre Toronto Hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to downtown

0.1 km

Nearest Airport

Toronto All airports

Distance to airport

0.2 km