|Value for money||5.1|
|Distance to city centre||0.1 km|
|Nearest Airport||Toronto Pearson Intl|
|Distance to airport||19.1 km|
|"Very clean and great staffs!."||(in 139 reviews)|
|"Very comfortable and great location"||(in 229 reviews)|
|"Great room with a view."||(in 124 reviews)|
|"There was NO NO NO free WiFi."||(in 23 reviews)|
|"No mini-fridge in room."||(in 7 reviews)|
|beautiful lobby||in 52 reviews|
|beautiful view||in 151 reviews|
|city hall||in 18 reviews|
|club level||in 22 reviews|
|cn tower||in 10 reviews|
|comfortable bed||in 67 reviews|
|connected to an underground||in 5 reviews|
|downtown toronto||in 48 reviews|
|eaton centre||in 19 reviews|
|fridge in room||in 65 reviews|
|friendly staff||in 298 reviews|
|great location||in 576 reviews|
|great room||in 337 reviews|
|location and cleanliness||in 9 reviews|
|nathan||in 16 reviews|
|room and the view||in 436 reviews|
|swimming pool||in 128 reviews|
|valet parking||in 114 reviews|
|view of the city||in 177 reviews|
|wifi in the room||in 122 reviews|
very courteous and attentive staff
Bed was comfy
Valet parking was terrible, check in process was slow and laboured.
Associates, the good and bad
The woman, Madeline, who checked me in and out was exceptional and is the example for all of the other associates there. She made sure at check-in that I was comfortable, she asked about my flight in, and made sure that I had a map and was situated well to use the PATH and other means to get around Toronto. The hotel was clean and modernized and room service was excellent. The room service associates were exceedingly polite and friendly.
I arrived early Sunday and was in conference all day and jetlagged. I couldn't wait to put in a long rest since I wasn't in conference that morning. I put out the "Do Not Disturb" and latched the door. At about 9:00 am Monday morning housekeeping opened the door. When I got up to see what was going on I told her no services at this time. She said she was having problems with the door because the RFID was flashing yellow (which was explained to me the yellow light meant that the latch was on. She persisted until I let her in. She cleaned the bathroom and left, but my day was just going to have to start I guess. As I saw her throughout my stay she was not the most polite. Very terse "Hello"s, if at all.
Loved the security lady on 10th floor!
Security lady was very nice although we were a loud bunch!
The room was rather tight for a "suite"
Clean and comfy room with a great view of the City of Toronto. Loved the "Club" experience on top of the Sheraton ... it was worth the extra cost. It was great to be able to leave your coat and boots behind and go underground shopping!
Would visit again!
Everything was great from the moment we walked in to the moment we left. Being in the downtown area they did the best to make there guests free at home.
Besides the fire alarm that went off in the evening. That was somethings that wasn’t in our control. everything was good. No complaints.
I ask for and receive one of the best views in the city. As my first rip outside my country the staff was extremely welcoming & friendly.
Bed was very comfortable
Center of the city, with access to many restaurants, and most importantly my Client.
Old, room needs updates. Moldy fountains.
Great hotel. Right down town. Lots of food options within a few minutes walk. Good conference hotel.
The staff were amazing! Very nice hotel.
Wifi not included. Not crazy on the fact that they make you pay for it.
The hotel provides modern accommodation in Toronto and is a short stroll from Toronto Coach Terminal. It is ideally situated in the city centre.
Guests of Sheraton Centre Toronto Hotel can indulge themselves with a range of relaxation facilities at Senses Spa, which features a sauna, an outdoor heated pool and a beauty centre. For a fast and effortless check-in and departure experience, guests can benefit from the express check-in/check-out feature. It also offers a rooftop terrace, a ballroom and a shop where essentials can be purchased.
All the modern rooms at Sheraton Centre 123 Queen Toronto feature a spa bath, plus all the necessities for a comfortable stay. They all include movies-on-demand, tea and coffee making facilities and a refrigerator.
Those staying at Sheraton Centre And Toronto can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close for a meal. Each evening, guests are invited to relax in the comfortable lounge bar. Guests are also able to try one of the many bars and cafés in the area.
The hotel is ideally located for sightseeing in Toronto, with Toronto City Hall only a short walk away. It is a short walk from Queen Street West, Toronto Eaton Centre and Toronto-Dominion Centre.
Based on 8,129 reviews
Value for money
Policies vary by room type and provider.
|Toronto Island||2.7 km|
|Toronto Pearson Intl||19.1 km|
|Toronto, Ontario||0.7 km|
|Toronto Union Station||0.7 km|