Recent reviews
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5.1
Downtown location Booked a room with two double beds, checked in and given a room with only one bed, then told that there were no other rooms available and that even though we'd booked a room with two doubles on Kayak they wouldn't honor it because they only guarantee room type when booked on their website. The hotel was also incredibly noisy - we could hear every little thing on our floor all night.
review from KAYAK -
8.5
The overall hotel was cute and small. It was a great location to everything. We didnt have a car and it was close enough to walk,uber, or use the train to get to most of the thigs we wanted to do and see. The rooms were small. I wish there were higher floors with more of a city view. Also the tv was in a awkward location to watch. Breakfast was not included, which would have been nice since we stayed for so long.
review from KAYAK -
8.0
the rooms are very small and parking is hard to find
review from KAYAK -
8.8
Walking across the street you could see CN Tower. Everything was in walking distance. Parking was reasonable and had many options. Safe and clean, overall nice place to stay for a reasonable price.
review from KAYAK -
7.1
Location Restaurant on sight has good reasonably priced breakfast Hardwood floors in rooms Rooms are very small but clean
review from KAYAK -
5.7
Rooms were pretty clean Staff was friendly No gym (just a deal of paying the next-door full-sized gym $10/workout) No desk or chair in the room They didn't find my reservation when I arrived, took 5-10 minutes to figure it out. Random $23 charge on my credit card at 2am during my stay On my second day, my card key didn't work and they said apparently I checked out that morning...I definitely did not
review from KAYAK -
8.0
Good location Reasonable rates Single bed option had small rooms
review from KAYAK -
7.4
Very small room, didnt even have a closet or anywhere to hang clothes. Great location Very tiny rooms
review from KAYAK -
8.0
Great location! Good value for the money. Clean room. Wifi is not free. It took over 20 minutes to drop off my car with the valet.
review from KAYAK -
8.2
Clean room. Walk across the road to Royal York for access to path! Small room. It's hard to find attendant for morning breakfast if you want to order something.
review from KAYAK -
4.8
The smell in the room
review from KAYAK -
8.8
The room was nice, large enough for us to not feel cramped There seemed to be a lot of light switches that did the same thing. Also it was a pain to print off tickets we needed. All things were minor details though.
review from KAYAK -
8.2
All of the staff were so friendly. And I mean ALL.
review from KAYAK -
8.0
It was close to all of the sporting facilities and train station Rooms very small, but very comfortable
review from KAYAK -
7.7
Its good hotel and confortable
review from KAYAK -
4.8
The location. It is at the heart of the city. The hotel is quite old and needs lots of upgrades. The rooms are badly designed - no windows - feels very suffocating and tiny. It wasn't very clean.
review from KAYAK -
8.0
Great location. Right downtown and very close to ACC.
review from KAYAK -
7.4
great value incredibly noisy, people partying and doing drugs on my floor through the night which I could smell into my room
review from KAYAK -
5.4
Great proximity to train station. Located in the heart of downtown. Clean facility.Walking distance to restaurants, airport shuttle pick/drop off, subway and other fun activities. For an executive room it was very small and tight, made me wonder what the non-executive rooms looked liked. My booking was mixed-up. Hotel blamed Kayak, said "sometimes 3rd party sites advertise differently from reality"; even though i had called the hotel 2 weeks ahead to confirm my booking and everything was accurate at that point. Guy at the front desk was very rude and entitled. I have received way better service and room quality in other hotels for a fraction of the cost.
review from KAYAK -
5.7
Proximity to our downtown office. BED BUGS!
review from KAYAK -
4.5
Clean Staff was not helpful. We were visiting from out of the country and had multiple questions about Niagara Falls, places to eat, entertainment, etc and the staff could not give helpful answers. Every little thing was a charge (internet, local calls) which add up. The red binder of "information" in the room was incredibly outdated. Paid extra for the Internet, and we couldn't get a steady connection. Overall, staff was rude and incompetent. That really ruins a hotel stay for me.
review from KAYAK -
3.7
Hotel was close to everything. Staff were not friendly. They were not accomodating. I realize the weekend my boyfriend and I stayed was a busy one. However, after checking in multiple times about checking in early, we were treated like we were asking too much. Our room was two single beds that my boyfriend did not fit on. When asked to change rooms the front desk announced this would be too difficult. This may be the case however, I was not impressed and would not stay here again. We made a weekend away the best we could and we did have a great time. The strathcona hotel was just a minor set back in our getaway.
review from KAYAK -
5.7
parking was impossible .a small underground next door to enter but the 2 exits are on streets 1/2 and 1 block away. you have to drag your bags out of parkade and the around the block.Staff never told us that.No street parking anywhere close to anything.
review from KAYAK -
5.4
They charge for wifi and breakfast and the rooms are tiny. Not a good hotel if you're on a budget, either.
review from KAYAK -
6.2
It was well kept and clean. The staff was very nice and helpful anytime it was needed. Got it because of great location to ACC and downtown areas. Small beds. The rooms were very small. Bathroom ceilings weren't done properly and plaster was coming undone after a short shower. WiFi has a daily rate per device...it's 2015. Elevators broke down numerous times and did not seem to circulate air well as they were always stuffy. I took stairs every time after night 1. Other reviews were spot on or simply 4 foot tall. Only got for location.
review from KAYAK -
5.7
Very clean. Great location. Had to pay for wifi. Booked 2 double beds & got room with 1 queen. Small rooms.
review from KAYAK
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8.5
The overall hotel was cute and small. It was a great location to everything. We didnt have a car and it was close enough to walk,uber, or use the train to get to most of the thigs we wanted to do and see. The rooms were small. I wish there were higher floors with more of a city view. Also the tv was in a awkward location to watch. Breakfast was not included, which would have been nice since we stayed for so long.
review from KAYAK -
8.0
the rooms are very small and parking is hard to find
review from KAYAK -
8.8
Walking across the street you could see CN Tower. Everything was in walking distance. Parking was reasonable and had many options. Safe and clean, overall nice place to stay for a reasonable price.
review from KAYAK -
8.0
Good location Reasonable rates Single bed option had small rooms
review from KAYAK -
8.0
Great location! Good value for the money. Clean room. Wifi is not free. It took over 20 minutes to drop off my car with the valet.
review from KAYAK -
8.2
Clean room. Walk across the road to Royal York for access to path! Small room. It's hard to find attendant for morning breakfast if you want to order something.
review from KAYAK -
8.8
The room was nice, large enough for us to not feel cramped There seemed to be a lot of light switches that did the same thing. Also it was a pain to print off tickets we needed. All things were minor details though.
review from KAYAK -
8.2
All of the staff were so friendly. And I mean ALL.
review from KAYAK -
8.0
It was close to all of the sporting facilities and train station Rooms very small, but very comfortable
review from KAYAK -
8.0
Great location. Right downtown and very close to ACC.
review from KAYAK
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7.1
Location Restaurant on sight has good reasonably priced breakfast Hardwood floors in rooms Rooms are very small but clean
review from KAYAK -
7.4
Very small room, didnt even have a closet or anywhere to hang clothes. Great location Very tiny rooms
review from KAYAK -
7.7
Its good hotel and confortable
review from KAYAK -
7.4
great value incredibly noisy, people partying and doing drugs on my floor through the night which I could smell into my room
review from KAYAK
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5.1
Downtown location Booked a room with two double beds, checked in and given a room with only one bed, then told that there were no other rooms available and that even though we'd booked a room with two doubles on Kayak they wouldn't honor it because they only guarantee room type when booked on their website. The hotel was also incredibly noisy - we could hear every little thing on our floor all night.
review from KAYAK -
5.7
Rooms were pretty clean Staff was friendly No gym (just a deal of paying the next-door full-sized gym $10/workout) No desk or chair in the room They didn't find my reservation when I arrived, took 5-10 minutes to figure it out. Random $23 charge on my credit card at 2am during my stay On my second day, my card key didn't work and they said apparently I checked out that morning...I definitely did not
review from KAYAK -
4.8
The smell in the room
review from KAYAK -
4.8
The location. It is at the heart of the city. The hotel is quite old and needs lots of upgrades. The rooms are badly designed - no windows - feels very suffocating and tiny. It wasn't very clean.
review from KAYAK -
5.4
Great proximity to train station. Located in the heart of downtown. Clean facility.Walking distance to restaurants, airport shuttle pick/drop off, subway and other fun activities. For an executive room it was very small and tight, made me wonder what the non-executive rooms looked liked. My booking was mixed-up. Hotel blamed Kayak, said "sometimes 3rd party sites advertise differently from reality"; even though i had called the hotel 2 weeks ahead to confirm my booking and everything was accurate at that point. Guy at the front desk was very rude and entitled. I have received way better service and room quality in other hotels for a fraction of the cost.
review from KAYAK -
5.7
Proximity to our downtown office. BED BUGS!
review from KAYAK -
4.5
Clean Staff was not helpful. We were visiting from out of the country and had multiple questions about Niagara Falls, places to eat, entertainment, etc and the staff could not give helpful answers. Every little thing was a charge (internet, local calls) which add up. The red binder of "information" in the room was incredibly outdated. Paid extra for the Internet, and we couldn't get a steady connection. Overall, staff was rude and incompetent. That really ruins a hotel stay for me.
review from KAYAK -
3.7
Hotel was close to everything. Staff were not friendly. They were not accomodating. I realize the weekend my boyfriend and I stayed was a busy one. However, after checking in multiple times about checking in early, we were treated like we were asking too much. Our room was two single beds that my boyfriend did not fit on. When asked to change rooms the front desk announced this would be too difficult. This may be the case however, I was not impressed and would not stay here again. We made a weekend away the best we could and we did have a great time. The strathcona hotel was just a minor set back in our getaway.
review from KAYAK -
5.7
parking was impossible .a small underground next door to enter but the 2 exits are on streets 1/2 and 1 block away. you have to drag your bags out of parkade and the around the block.Staff never told us that.No street parking anywhere close to anything.
review from KAYAK -
5.4
They charge for wifi and breakfast and the rooms are tiny. Not a good hotel if you're on a budget, either.
review from KAYAK -
6.2
It was well kept and clean. The staff was very nice and helpful anytime it was needed. Got it because of great location to ACC and downtown areas. Small beds. The rooms were very small. Bathroom ceilings weren't done properly and plaster was coming undone after a short shower. WiFi has a daily rate per device...it's 2015. Elevators broke down numerous times and did not seem to circulate air well as they were always stuffy. I took stairs every time after night 1. Other reviews were spot on or simply 4 foot tall. Only got for location.
review from KAYAK -
5.7
Very clean. Great location. Had to pay for wifi. Booked 2 double beds & got room with 1 queen. Small rooms.
review from KAYAK
