Nickel & Diming
In a world where wifi has become fundamental for communication and information, and is offered for free all over the world because it is an inexpensive way to draw business, the fairmont charges $14 per day. I would have paid if it was just included in the already expensive room rate. As intended, I didn't read the fine print and was shocked to find out I had to go to the lobby to work. I was on a business trip. Also, I had to set the thermostat to 90, the maximum, to warm the room. It was never comfortably warm.
LOVED THE Location and loved this Hotel! BEAUTIFUL
This is a beautiful hotel and an exellent place to stay if you are leaving on or coming back from a cruise. The Arc restaurant is wonderful and all of the hotel staff are the best.. Our luggage was transferred to the ship for us which was a plus. The rooms are beautiful with spectacular views of the harbor and Canada Place.. We only stayed one night but would have liked to stay longer.
We thought that the bellmen were incredibly friendly and personable. We were given a complimentary drink at Arc as it was our anniversary; very thoughtful.
Didn't like the fact that for a higher end hotel there wasn't free WIFI. Paying $13.95 for WIFI seemed too expensive when we paid over $500 for the night.
Best hotel and service!!!!
The customer service at this hotel was unbelievable. Shout out of gratitude to risa and stephanie up in the Gold Lounge. What an amazing experience. The hotel is literally across the street from the cruise terminal. Great running course along the sea wall. A cant-miss Vancouver hotel!!!!!
Very nice hotel. Bed was great!
Great room. Comfortable bed. Late night room service was excellent!
Could store luggage there after cruise
We had an amazing stay at the Fairmont. The entire staff was beyond helpful and friendly which really made the holiday. Always smiling and giving extra attention. Location is perfect. Right by the waterfront but also walking distance to shops and restaurants. Rooms were very comfortable plus clean and again super friendly staff making sure your every need is met and that you have a great stay. Highly recommend staying here.
Everything was great!
Excellent service and attention to detail
For every little things I was charged , like domestic calls !!! Really?
Nestled on Vancouvers harbour and offering stunning water-views of Stanley Park, coastal mountains and sparkling city skyline, Fairmont Waterfront truly embodies relaxed West Coast luxury. This 4 Diamond urban retreat features spacious and renovated guest rooms and suites including an exclusive concierge level, Fairmont Gold. The hotel also offers a complimentary health club and outdoor heated pool for all guests, open 7 days a week, 24 hours. The pool, hot tub and change rooms open from 5:00 a.m. to 10:00 p.m. Unwind after a long day or energize yourself for a new one at our Health Club, located on the third floor overlooking Stanley Park and the North Shore Mountains. Come visit our rooftop vegetable and herb garden and honey bee apiary! On the 3rd floor of the hotel rests a 2,100 square foot herb garden which also became one of Vancouver's first green roofs. We also welcomed honeybees to our roof in 2008, providing a symbiotic relationship between the hives and the existing rooftop garden. Our bee butler offers daily bee tours between the months of May and September, open to the public! Simple, fresh, local and handcrafted. Our restaurant, ARC, is the perfect West Coast Setting to enjoy urban food created by Executive Chef Karan Suri incorporating our honey from our rooftop apiary and vegetables and herbs from the rooftop garden. The Chef’s Bench is a place to experience hands on culinary expertise and share something truly special. The uniquely curved space offers a sensational bar, which is the vibrant hub for meeting old friends and new. Check out the chalk board for Chefs picks, pair them with local craft beers, world-class wines and cocktails mixed to perfection. Life is complicated. Good food shouldn’t be. Enjoy the convenient central location steps from Canada Place Cruise Ship Terminal, Stanley Park Seawall, historic Gastown, Canada Line Skytrain, and Vancouver Convention Centre. Visit Vancouver’s main attractions including Flyover Canada, Gastown, Robson Street, Vancouver Art Gallery, and Vancouver Aquarium! Get on the Hop-on-Hop-off bus for a tour of the city and immerse yourself in the food and craft beer scene in Vancouver.
Based on 7,419 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.