Fairmont Waterfront

Reviews

Pros

"Great location for downtown." (in 52 reviews)

"Excellent staff in every area." (in 60 reviews)

"Very nice comfortable modern room." (in 32 reviews)

Cons

"Poor WiFi." (in 4 reviews)

"The place was too dark and the music was too loud." (in 3 reviews)

Show reviews that mention

+

Okay

Dec 2016

6.0

Nickel & Diming

In a world where wifi has become fundamental for communication and information, and is offered for free all over the world because it is an inexpensive way to draw business, the fairmont charges $14 per day. I would have paid if it was just included in the already expensive room rate. As intended, I didn't read the fine print and was shocked to find out I had to go to the lobby to work. I was on a business trip. Also, I had to set the thermostat to 90, the maximum, to warm the room. It was never comfortably warm.
Excellent

May 2016

10.0

LOVED THE Location and loved this Hotel! BEAUTIFUL
Excellent

Oct 2015

10.0

This is a beautiful hotel and an exellent place to stay if you are leaving on or coming back from a cruise. The Arc restaurant is wonderful and all of the hotel staff are the best.. Our luggage was transferred to the ship for us which was a plus. The rooms are beautiful with spectacular views of the harbor and Canada Place.. We only stayed one night but would have liked to stay longer.
Excellent

Aug 2015

9.4

We thought that the bellmen were incredibly friendly and personable. We were given a complimentary drink at Arc as it was our anniversary; very thoughtful.

Didn't like the fact that for a higher end hotel there wasn't free WIFI. Paying $13.95 for WIFI seemed too expensive when we paid over $500 for the night.
Excellent

Jul 2015

10.0

Best hotel and service!!!!

The customer service at this hotel was unbelievable. Shout out of gratitude to risa and stephanie up in the Gold Lounge. What an amazing experience. The hotel is literally across the street from the cruise terminal. Great running course along the sea wall. A cant-miss Vancouver hotel!!!!!
Excellent

Jun 2015

10.0

Very nice hotel. Bed was great!

Great room. Comfortable bed. Late night room service was excellent!
Excellent

Jun 2015

9.4

Could store luggage there after cruise

Nothing
Excellent

Apr 2015

10.0

Wonderful!

We had an amazing stay at the Fairmont. The entire staff was beyond helpful and friendly which really made the holiday. Always smiling and giving extra attention. Location is perfect. Right by the waterfront but also walking distance to shops and restaurants. Rooms were very comfortable plus clean and again super friendly staff making sure your every need is met and that you have a great stay. Highly recommend staying here.

Everything was great!
Excellent

Feb 2015

10.0

Luxurious comfort

Excellent service and attention to detail
Excellent

Sep 2014

8.3

Location. Staffs

For every little things I was charged , like domestic calls !!! Really?

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