Nickel & Diming
In a world where wifi has become fundamental for communication and information, and is offered for free all over the world because it is an inexpensive way to draw business, the fairmont charges $14 per day. I would have paid if it was just included in the already expensive room rate. As intended, I didn't read the fine print and was shocked to find out I had to go to the lobby to work. I was on a business trip. Also, I had to set the thermostat to 90, the maximum, to warm the room. It was never comfortably warm.
LOVED THE Location and loved this Hotel! BEAUTIFUL
This is a beautiful hotel and an exellent place to stay if you are leaving on or coming back from a cruise. The Arc restaurant is wonderful and all of the hotel staff are the best.. Our luggage was transferred to the ship for us which was a plus. The rooms are beautiful with spectacular views of the harbor and Canada Place.. We only stayed one night but would have liked to stay longer.
We thought that the bellmen were incredibly friendly and personable. We were given a complimentary drink at Arc as it was our anniversary; very thoughtful.
Didn't like the fact that for a higher end hotel there wasn't free WIFI. Paying $13.95 for WIFI seemed too expensive when we paid over $500 for the night.
Best hotel and service!!!!
The customer service at this hotel was unbelievable. Shout out of gratitude to risa and stephanie up in the Gold Lounge. What an amazing experience. The hotel is literally across the street from the cruise terminal. Great running course along the sea wall. A cant-miss Vancouver hotel!!!!!
Very nice hotel. Bed was great!
Great room. Comfortable bed. Late night room service was excellent!
Could store luggage there after cruise
We had an amazing stay at the Fairmont. The entire staff was beyond helpful and friendly which really made the holiday. Always smiling and giving extra attention. Location is perfect. Right by the waterfront but also walking distance to shops and restaurants. Rooms were very comfortable plus clean and again super friendly staff making sure your every need is met and that you have a great stay. Highly recommend staying here.
Everything was great!
Excellent service and attention to detail
For every little things I was charged , like domestic calls !!! Really?
Nestled on Vancouver's harbour and offering stunning water-views of Stanley Park, coastal mountains and sparkling city skyline, Fairmont Waterfront truly embodies relaxed West Coast luxury. This 4 Diamond urban retreat features spacious and renovated guest rooms and suites including an exclusive concierge level, Fairmont Gold. Enjoy the convenient central location steps from Canada Place Cruise Ship Terminal, Stanley Park Seawall, historic Gastown, Canada Line Skytrain, and Convention Centre.
Based on 8,288 reviews
Value for money
Policies vary by room type and provider.