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|"Friendly and helpful staff ."||(in 15 reviews)|
|"Very spacious room, super clean."||(in 10 reviews)|
|"Nice and clean rooms, good restaurant."||(in 6 reviews)|
|"The dinner was very poor."||(in 4 reviews)|
|"Not really a 5-star hotel!"||(in 10 reviews)|
|"Wellness zone was under construction and hotel didn’t informed us when confirmed our reservation!"||(in 4 reviews)|
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Cleanliness of my room
The waiters from restaurant. Many of them does't know english language and the waiting time for services is too long.The swimming pool isn't so clean.
The staff was very helpful, even though most of them did not speak English or any other important language, but they did their best. The rooms were really nice and very good value.
Again, the language thing might be a problem for somebody who is in a hurry and doesn't have time to try and explain a situation. Other than that, I can't think of anything else.
When you stay at St. Spas Hotel & Balneo Complex in Velingrad, you'll be in the mountains and steps from Kleptuza. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1,035 reviews
Value for money
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Most Popular Landmarks
- Velingrad Museum of History 5.2 km