Liassidi Wellness Suites

The morning breakfast delivered to the room was a nice touch. The location is great for seeing the sights but difficult for public transit.

No air conditioning was provided. This was at the end of May and the heater was instead on for the towel warmer in the bathroom, with the room temperature ending up being 26-27C. We were forced to open the windows and received scores of complimentary mosquito bites. We asked for the staff to fix this and the solution provided was to open the windows.Moreover, despite being in a quiet part of town the absence of any insulation led to us being able to hear everything from the staff preparing breakfast to people walking with heels in the streets. The room also features a zebra skin on the floor - a not so lovely decor choice for vegetarian guests. Despite being a luxury hotel, we had a better experience at three and four star hotels elsewhere in Venice, Europe and the United States.

We were extremely disappointed from the hotel. Me and my husband came to the hotel after talking to a receptionist on the phone the day before and explaining her that we are coming for our honeymoon, at around 07:30 in the morning for only less then 24 hours to Venice and will appreciate to get an early check in. The receptionist told us over the phone that we can get the room at 12:00 noontime. We got to the hotel after a very long trip, exhausted and wanting a shower, at around 10:30. A receptionist at the front desk, didn’t know anything about what we were told over the phone and couldn’t reach the receptionist we talked to. He told us that he was very sorry but the room isn’t ready and won’t be ready for a while. The room was ready only at 14:00. For the day after, we made the receptionist a list of the things we wanted for our breakfast (at her request) since we knew we had to leave early in the morning for the ferry. In order to get there on time the receptionist suggested that we check out at night and the breakfast will wait for us at 05:45 accurate. At 05:55 we had to wake up (!!) the person at the reception who didn’t make our breakfast at all! He asked us to wait, went upstairs and gave us an embarrassing box with an apple, yogurt, chocolate and crackers. No coffee and orange juice. Not at all what we asked for. When we talked to the receptionist about the breakfast the night before we asked especially for bread and cheeses for the way. After we told him that most of the products are missing, he went to make us coffee, but it took him too long and we were already late so we had to leave without it. Eventually, we even missed the ferry we had to go on due to the breakfast delay. We didn’t buy any food for our trip the night before since we knew we were going to have all the things Ilaria told us in the breakfast and all of the stores were already closed in the morning when we left so we didn’t have any food.