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|Distance to city centre||0.1 km|
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The only redeeming factor in this stay was the location of the property.
The hosts are rude and demanding. We booked with a credit card (which they accept) and after booking, we get a message from host saying cash only with another list of requirements. Upon arrival, they wanted us to cancel booking through booking.com so they wouldn’t have to pay the 15%commission. They even had written instructions in English on how to do it. They never replaced a towel or the 2 packets of instant coffee. Nothing they did made us feel welcome. Never a thank you, hope you come back, can we help guide you in seeing the Cinque Terre. Just give us cash and be out at 10:30 am and leave the key in the room. You are supposed to accommodate them and not the other way around. One very night very cafe owner asked us where we were staying. We told him and he said they are not nice people. He actually stored our luggage for us free until our afternoon train. The hosts at Francamaria wanted 2 Euros per bag if picked up before 2:00 and 4 Euros per bag after. This couple should not be in the hospitality business! They are anything but hospitable.
The location, overlooking the water and town square, is perfect!
The owner/host was incredibly rude. Hours after we checked in and paid what we thought was the correct amount, she knocked on our door and demanded 10 additional Euros. We paid her what she was owed, but her actions and demeanor were inappropriate and unwelcoming. So much so that it worried my son and caused him to cry. This could have been resolved at check-in or via email rather than interrupting our lovely evening after 8 p.m.
The view and location was excellent. Steps from the main square and beach. Beautiful view of the clock tower, hills and the square. Very comfortable and cute room, small, but we didn't mind. Bed was super comfortable, great sleep after hiking the Cinque Terre trails. Definitely recommend grabbing some wine and enjoying people watching outside your window. Was just perfect.
There was no cleaning service... No fresh towels, we ran out of toilet paper and because the front desk wasn't located in the same building we couldn't easily request more. For the price we paid we would like the room refreshed daily. Internet was intermittent. Only one of us could get on the wifi at any given time.
Small but with a harbour view and not many steps up to it.
Fantastic location, right on the water, friendly host!
based on 46 reviews
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- Good management
- Clean rooms
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Reviews about Francamaria Sea View Suites
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