Pros (+) Comfy bed
Cons (-) No bar or restaurant. Bathrooms are ok but you bang your head on the shelf over the sink and the height of the bath for getting into for a shower is high.
4 stars
Mercure Hotel Raphael Wien
Photos of Mercure Hotel Raphael Wien
Overview
Situated in Mariahilf, Mercure Hotel Raphael Wien offers 4-star accommodation and a sauna, an express check-in and check-out feature and free Wi-Fi. It is surrounded by a range of well-known shops and is within a 10-minute walk of Wien Westbahnhof Train Station.
The hotel offers a 24-hour reception, luggage storage and a concierge. Additionally, the multilingual staff are available to provide local information.
Mercure Hotel Raphael Wien has 77 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have a comfortable stay. Guests can relax in the comfortable seating area.
For guests wishing to dine out during their stay at the hotel, there are a variety of eateries situated close by. Cathedral of Vienna, The Danube and Schonbrunn Palace are nearby.
Amenities at Mercure Hotel Raphael Wien
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Quiet street view
- Seating area
- Hardwood or parquet floors
- Slippers
- Inner courtyard view
- Sofa
- Landmark view
- Lockers
- Telephone
- Storage available
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Bathroom
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Mercure Hotel Raphael Wien
8.0
Very good
4803 verified ratings
Wonderful
1858
Very good
1113
Good
963
Okay
343
Fair
299
Mediocre
107
Poor
121
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, with easy access to the city center and nearby attractions. However, many reviews highlighted issues with the service, cleanliness, and breakfast quality, with several guests noting that the breakfast items were often cold and lacked variety. Additionally, some guests found the bed comfort lacking and expressed dissatisfaction with the staff's responsiveness to maintenance issues.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8 out of 10
164 reviews
All reviews
Location
Wallgasse 23, 1060 Vienna, Vienna
What's nearby
- Theater an der Wien2 km
- Kunsthistorisches Museum2.1 km
- Schönbrunn Palace2.3 km
- Parlamentsgebäude2.3 km
- Karlsplatz2.5 km
- Wiener Staatsoper2.5 km
- Vienna Museum2.6 km
- Hofburg2.6 km
- Karntner Strasse2.8 km
- Universität Wien2.8 km
- Tiergarten Schönbrunn2.9 km
- Stephansplatz3.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Hotel Raphael Wien
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | C$ 144 |
Average price (weekend night) | C$ 195 |
When to book a room at Mercure Hotel Raphael Wien
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Hotel Raphael Wien
FAQs when booking at Mercure Hotel Raphael Wien
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ViennaMost recommended
See most recommended stays in ViennaGood to know
Value for money | 8.0 |
|---|---|
Distance to downtown | 3.0 km |
Nearest Airport | Vienna Intl |
Distance to airport | 18.8 km |
Everything you need to know for your stay in Vienna
Complete your trip
Popular destinations