Good to know
|Value for money||7.2|
|Distance to city centre||0.7 km|
|Distance to airport||23.8 km|
|"Food was great as well."||(in 16 reviews)|
|"Staff was very very helpful."||(in 21 reviews)|
|"My daughter loved all the water slides, water elevator and all the pools."||(in 5 reviews)|
Time of year
Show reviews that mention
|beach chairs||in 6 reviews|
|beautiful grounds||in 36 reviews|
|beautiful hotel||in 11 reviews|
|bottled water||in 25 reviews|
|excellent service||in 32 reviews|
|excellent spa||in 11 reviews|
|extra charge||in 3 reviews|
|great food||in 49 reviews|
|great room||in 8 reviews|
|ocean view||in 55 reviews|
|pools and beach||in 59 reviews|
|resort fee||in 41 reviews|
|restaurant was excellent||in 7 reviews|
|slides and water||in 7 reviews|
|staff super friendly||in 66 reviews|
|valet parking||in 38 reviews|
|wailea||in 5 reviews|
The staff at the Grand Wailea was welcoming! Rose was an amazing ALOHA greeter and iPhone photographer! She captured memorable photos of our family. Dennis in valet, was always pleasant, informative, and timely! Whenever we needed directions, recommendations, or an extra set of hands, he was there! The professional and efficient front desk staff provided a hassle-free check-in process. The onsite beach was beautiful with soft golden sand and HUGE green sea turtles will come alongside of you while splashing around!! I truly enjoyed the location of this resort. We felt safe being out at night and walking to nearby stores. We had the ability to walk to a small mall, the Shops at Wailea, which was within a 5 minute walk from the Grand Wailea. This mall was our "go to place" to dine, get snacks, beverages, and souvenirs. The Pint & Cork is a must! They offer awesome service and a great menu of "happy hour" food and drinks. Our waitress, Cheyenne was fantastic! We went back several times, due to her hospitality. In addition, I enjoyed being able to visit other beaches in close proximity to the resort like: Makena Beach State Park 3.4 miles, Big Beach ( this is a public beach, but it is clean, less crowded than resort beach, and beautiful), and Oneuli Beach (also called Naupaka Beach) 3.5 miles is a small black sand beach that is not suitable for sunbathing or swimming!! This beach is full of lava rocks, a lava wall, and waters can be rough! However, it is a popular spot for those who love to snorkel. If renting a vehicle to visit Oneuli beach, I would recommend spending the extra money to get a jeep or suv. We rented a car, and though it was doable, we had to drive with extreme caution to avoid getting stuck in the deep ditches that are throughout the road. A Word of Caution~ Be aware of the sacred sites along the Lava rocks on this beach and please DO NOT touch!
I didn't particularly like the over-priced meals at the onsite restaurants, the daily $40 daily resort fee, and the lack of nightly family activities (excluding the luau)!! There wasn't too much to do at night to keep guests entertained. Also, the pillows and bed lacked the support that I prefer as a back/side sleeper. The lanai area revealed not being cleaned regularly, which made it difficult to truly enjoy being out there. I chose to cover the sitting areas with towels to feel more comfortable. Since the resort is surrounded by natural beauty and birds fly around often, one would think that removing their excrement be a part of the daily cleaning responsibilities. Lastly, I noticed that a light near the stairs a few feet from our room had been out the entire duration of our stay. The area along the stairs had not been swept or mopped and smudge marks were quite visible! These issues are the reason this resort did not meet my expectation and failed to WOW me.
Beautiful, well laid out. Good location and excellent pools
Expensive! Especially the drinks
Service was impeccable. The spa is supurb.
A little overpriced for old decor.
Great location. Great pools. Staff were helpful for the most part.
All food on the property was mediocre to bad. Couldn't accommodate any food allergies. We left the property to eat most meals after the first 2 days. Also found 2 cockroaches in our bathroom over 2 nights. When we alerted the staff, we were told someone from management would contact us. Never happened to this day.
The water features were great - fun for the kids and still comfortable for our older family members. Great location - near Kīhei which has lots of restaurants
Not enough front desk staff. Extremely expensive breakfast buffet but Cafe Kula is a somewhat more reasonable alternative on property. One day they failed to redo my daughter’s soiled bed despite asking twice - gave a nice apology and a resort credit which was a nice gesture
Daily Resort Charge will be added to the room rate and includes: Guest internet access; beach umbrellas; admission twice daily scuba clinics; 45-minute photography session; beach cruiser bikes; yoga classes; scheduled cultural, garden, and art tours; local/toll-free calls Overlooking the southern shores of Maui, the Grand Wailea, A Waldorf Astoria Hotel is a 40-acre property provides open spaces for the active vacationer, beauty for romantic getaways and fun for the whole family. The resort is situated on one of America's top beaches, featuring luxury accommodations, the action-packed, 2,000-foot long Wailea Canyon Activity Pool, the unparalleled Spa Grande, the exquisite Seaside Chapel for weddings and vow renewals and an array of recreational activities including championship golf and tennis. Set on 40 meticulously landscaped acres fronting Wailea Beach, the Grand Wailea celebrates the aloha spirit. The enchantment begins upon arrival with a lei greeting and continues as you soak up sunshine to the whispers of palm trees. Explore the beach and pools by day, then dine by torchlight after viewing a spectacular sunset. Sparkling fountains, koi ponds, and a priceless collection of art delight and captivate at every turn.
based on 173 reviews
Value for money
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Reviews about Grand Wailea, A Waldorf Astoria Resort
Most Popular Landmarks
- Grand Wailea, A Waldorf Astoria Resort 106 m
- Wailea Beach 287 m
- The Shops at Wailea 341 m
- Wailea Beach Resort - Marriott, Maui 0.4 km
- Ulua Beach 0.8 km
- Polo Beach 0.9 km
|Kapalua West Maui||39.3 km|