My mom was next to the roof tiles/ parking lot. The mattress was sinking/ needs replacement. No cups were provided in the room. No luggage stand either.
3 stars
Hyatt Regency Westlake
880 South Westlake Boulevard, Westlake Village, CA 91361, United States
Westlake Village, CA
See location+1 805 557 1234Photos of Hyatt Regency Westlake
Overview
Minutes away from downtown Malibu and sunny beaches is the Hyatt Regency Westlake. The resort-style hotel offers a Mediterranean atmosphere that's relaxing and convenient for both business and leisure travelers.
On-site facilities for guests include those for relaxation, fitness and business. Guests can enjoy an outdoor heated pool, a patio with fire pits, a fitness center and a business center that's open 24 hours.
Each of the 263 rooms offer Wi Fi and Direct TV is available for in-room entertainment. Other in-room amenities include coffee makers, flat screen televisions and mini-fridges. Suites and rooms feature decks for unobstructed views of the garden, mountains or pool.
For dining, Harvest Kitchen and Bar offers farm-to-table cuisine featuring seasonal produce and meats. This restaurant caters to every dietary lifestyle including gluten-free and vegan, for breakfast, lunch, and dinner. A convenient grab and go station is available for a quick bite on the run.
Just a short trip from the hotel are plenty of attractions, restaurants, and shops. Guests may choose to spend a day in the sand at Malibu beaches and the town, explore coffee shops boutiques and museums or take a tour of Universal Studios. Golf courses are located just a short distance from the hotel, as well as parks for a stroll or a bike ride.
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Amenities at Hyatt Regency Westlake
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- No smoking
- Lowered sink
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Telephone
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Swimming pool toys
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Parking
- EV charging station
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Eco tourism
- Golf
- Horse riding
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Hyatt Regency Westlake
8.0
Very good
967 verified ratings
Wonderful
474
Very good
160
Good
137
Okay
56
Fair
56
Mediocre
29
Poor
55
Summary of reviews
Guests say
Guests appreciated the hotel’s great location, beautiful lobby, and clean, spacious rooms with comfortable beds. The amenities were generally regarded as exceptional, but there were significant concerns regarding noise levels due to loud music from a club, and some issues with service and value for money, including unexpected charges. The cleanliness and decoration of the hotel were frequently praised, while bed comfort was a common complaint.AI-generated from customer reviews
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Score by provider
7.9 out of 10
586 reviews
8.4 out of 10
152 reviews
10 out of 10
1 review
7.5 out of 10
11 reviews
All reviews
Housekeeping should be done daily. Water should be free. Mask wearing should be mandatory
Pros (+) They were not serving breakfast yet with covid
Pros (+) Newly renovated rooms are very nice. 70 inch TV is ridiculous!
Pros (+) Excellent staff, very helpful
Cons (-) Kind of expensive. I didn’t know that it cost $20 per day to leave your car with valet. I didn’t see any sign. Would have parked it myself a few feet over onto the other side of the lot had I realized.
Pros (+) Cleanliness is huge... Staff is great... and although I don’t consider it a resort hotel it is a very comfortable stay... Like everyone I’d love a lower rate, due to the fact that it is not a destination but a stay over without using a lot of the amenities...
Cons (-) Price as always....
Pros (+) Location
Cons (-) Rooms a little on the small side
Pros (+) quick check-in
Cons (-) far more expensive than it's worth and the gym is disgusting and a joke
Cons (-) I stayed the night before at the Wynn in 'Vegas then had meetings near the Westlake Village Hyatt. Although the room was clean, it was dated and I was given a room that seemed much more like a jail cell with a small window set into the wall that was 2 feet sunk into the wall. Bad Room!
Pros (+) location was great
Cons (-) room was not what I made reservations for. I made two reservations for me and a co-worker for 2 king rooms. 1 room was fine, the other room was an ADA room on the first floor with two queen beds that had not been cleaned. The shower still had residue so I asked to be moved to a different room. Second room was part of an adjoining room where the deadbolt did not work and it was still an ADA room an...
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Location
880 South Westlake Boulevard, Westlake Village, CA 91361
What's nearby
- The Spa at Four Seasons Hotel Westlake Village1.9 km
- Malibu Golf Club8 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Westlake
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | C$ 436 |
Average price (weekend night) | C$ 390 |
When to book a room at Hyatt Regency Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Westlake VillageGood to know
Value for money | 7.6 |
|---|---|
Distance to downtown | 2.0 km |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 43.1 km |