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Hotels near Wilkes-Barre Scranton airport

Hotels near Wilkes-Barre Scranton airport

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Wilkes-Barre Scranton (AVP) - Scranton, PA, United States
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Best hotels near Wilkes-Barre Scranton airport

Cleanliness
8.8
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
8.8
Overall 8.6 Excellent
Based on 373 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
8.8
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.7
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
9.0
Location
8.3
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.9
Cleanliness
9.4
Comfort
9.4
Location
9.5
Services
9.4
Staff
9.6
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.3
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Location
8.4
Services
8.0
Staff
9.2

Excellent 8.0
Pros: Check-in was excellent. I love that there was coffee still available after 7 pm. The coffee in the morning was great too. The mattress was amazing.
Cons: The bathroom was not clean. There was hair on the faucet in the sink and the shower walls were filthy ( needs a good scrub)
Excellent 9.0
Pros: Didn't make it in time for bag breakfast. Bed was exceptionally comfortable
Okay 5.0
Pros: The property is showing its age. I understand the last year has been a challenge, however its time to renovate.
Good 6.0
Pros: Room was not clean enough. Lots of hair on floor in bathroom. Gross
Cons: Cleaner. Get rid of rugs.
Excellent 9.0
Pros: Fine
Cons: That I couldn’t access my Netflix on line or tv
Okay 5.0
Pros: I liked the space in the room and the comfort of the bed. And a very friendly staff.
Cons: When I pay $200 for a room, I want to have enough shampoo and conditioner for everyone in the room to use. The shower was grungy. It just didn’t seem worth the money.
Excellent 10.0
Pros: The room and bed were comfortable and even gave complimentary toothbrushes and other toiletries.
Cons: The breakfast was awful and the pool was closed due to COVID
Good 6.0
Pros: Disappointed in room was not on ground floor as requested and $50 per fee !!! Previous Hampton Inn pets were free
Cons: Not very clean on outside very clean outside
Good 7.0
Pros: Parking easy,check-in quick,room & bath better then expected,bed very comfortable.
Cons: Supposed to have been booked in a King-Room with walk-in shower,upon arrival that room was no longer available. Also charge for the pet was a shock- $50.00
Excellent 8.0
Pros: Close to my route; easy off, easy on. Many eating options nearby. Was pleased to see Covid precautions being followed.
Excellent 10.0
Pros: location
Cons: Will not take the corner room next to the exit door. Next time will change room or floor.
Okay 4.0
Pros: Bathroom floor was unclean with hair all around toilet and under sink which made us question the cleanliness of the entire room. Upsetting for a branch of the Hilton Family!
Okay 5.0
Pros: I like the breakfast and hotel surroundings
Cons: The room given was handicap people's room and its have only bed we asked two queen of full beds and very conjugated,
Excellent 10.0
Pros: Excellent staff. Everyone pleasant The ladies at breakfast bar so pleasant and helpful
Cons: Full mattress beds are too small. Should be queen
Excellent 9.0
Pros: Pool was open till midnight!
Cons: No Jacuzzi
Good 6.0
Cons: Dust in every corner and ledge of the room.
Excellent 10.0
Pros: The employees at the Hampton at Montage Mountain couldn't have been nicer to us. All very pleasant and helpful, from letting my husband keep his bicycle in a safe place to giving us directions to Scranton the following morning.
Cons: My ONLY complaint is minor. The website booking described our room as having a view of the mountains -- only true if you leaned into the window and looked left past the car port directly in front of us.
Excellent 8.5
Pros: Free breakfast was good.
Excellent 8.0
Pros: Staff was very helpful. Breakfast exceeded expectation. People were friendly.
Cons: Hard place to find entrance even with gps. When you reach top of hill, bare right otherwise if you go straight, you wind up again on freeway.
Excellent 8.0
Pros: Pretty view of mountains, easy access off highway, free hot breakfast, pool open until midnight and friendly staff all were huge pluses. they had a nice pack and play for our baby to use on our two nights staying which was very nice.
Cons: First night room was super comfy & pack & play was already there waiting for us (traveling with 5 month old), but on return visit bed in pur room was too worn and soft and we had to ask for pack & play 3 times. (Called ahead &front desk asked twice)
Excellent 10.0
Pros: Hampton Inn chain thinks of everything regarding convenience of stay ... love the extra sink (altho it could be a bit more roomy), the shelves infer the main sink, the cubbies, THE FRESH BED COVER IS KEY!!! very clean and modern. the maintenance guy
Cons: just would have liked more room at the 2nd sink area ... a big claustrophobic.
Excellent 8.0
Pros: Room was clean and staff was pleasant
Excellent 8.3
Pros: Ease of location to highway.
Cons: Area looked old and tired.
Okay 4.0
Pros: With a family of five the included breakfast is a great plus.
Cons: Nothing. We weren't there long enough.
Excellent 8.6
Pros: We spent one night during a extended car trip, it was easily accessible from the highway. Felt it was a good value for the money.
Cons: Feather pillows on the bed, my two asthmatic children cannot have them. I guess to others they are considered a luxury, to us they are a hazard.
Excellent 8.6
Pros: Jacuzzi room we stayed in & the morning breakfast offerings were excellent.
Cons: Would have liked fresh strawberries & more blueberries for the fresh waffles. Also, needed a backup box of tissue in our bathroom. Thanks for asking.
Excellent 10.0
Pros: The sheets and pillows were fabulous. The price was fantastic. The breakfast was healthy and good.
Good 7.6
Pros: The breakfast is always good. The beds were comfortable, etc.
Excellent 10.0
Pros: Location. Value. Breakfast.
Cons: Comforter too heavy. Would like the option of a lighter blanket.
Hampton Inn Scranton At Montage Mountain - Scranton
Rated #1
8.6
Excellent 8.6
Based on 373 reviews
Details
Reviews
C$ 192

Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Location
8.9
Overall
8.5
Overall 8.4 Excellent
Based on 1,167 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Location
8.9
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.6
Cleanliness
9.2
Comfort
8.5
Facilities
9.0
Location
8.8
Overall
8.4
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.7
Staff
8.9
Cleanliness
8.4
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.4
Cleanliness
8.7
Comfort
8.8
Facilities
8.4
Location
8.9
Overall
8.4
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.7
Staff
8.8

Excellent 10.0
Pros: Easy to check in
Cons: No microwave in room. I like hot tea. The water does not get hot enough with the keurig coffee maker and it doesn’t taste right
Excellent 10.0
Pros: The whole.package
Excellent 8.0
Pros: The comfort of the bed was amazing. The view was lovely…could watch the sunset over the mountains. Size of the room was excellent ( suite)
Cons: Cleanliness of the room was pretty good but found crumbs on seats in dining space. Walls needed to be washed there also. Had issues with the internet and front desk couldn’t help. Gave us phone number for internet service and they hung up on us.
Excellent 10.0
Pros: Breakfast was ok
Excellent 8.0
Pros: Room was clean and comfortable. Food in the restaurant was very good.
Cons: The only negative thing…the room had a musty odor. Not sure why that was.
Okay 5.0
Pros: Pool was nice. Rooms were okay but not the best of a 3 star hotel.
Cons: Staff are slow and are on their phones hiding in the hallway instead of working. We were standing and waiting to be seated at restaurant but they haven¿t even bothered to look at us. We left and went elsewhere to eat instead.
Okay 5.0
Pros: The location and the ease of check in/check out
Cons: The room did not smell good. It appeared relatively clean but there was a lingering odor and we needed to get Febreeze
Excellent 10.0
Pros: Hotel had beautiful grounds , restaurant was very nice , room was great too .
Poor 1.0
Pros: Location
Cons: No mini fridge No cleaning of room, no fresh towels, no fresh bed sheets. Stayed there for five days. Never again.
Excellent 10.0
Pros: Very convinient location and spacious rooms. Great for family with children. Very Clean.
Excellent 10.0
Pros: Clean, pool open, amazing restaurant, friendly staff
Cons: stopper didnt work for bathtub
Good 6.0
Pros: Beautiful hotel, very spacious and easy to get to. Amazing pool area!
Cons: Room was dirty. There was no fridge or microwave, as advertised, and we needed them for our dietary plans. No replenishment of coffee or towels during our stay.
Excellent 10.0
Pros: Great off the hwy location..staff was amazing great experience
Okay 5.0
Pros: Location
Cons: Bath tub had insolation coming down from the ceiling. Front desk confusion check-in. Apparently server was down, waited about 15 minutes
Excellent 10.0
Pros: The room was excellent!
Cons: Not enough coffee in the room.
Excellent 9.0
Pros: Great location and very nice room
Cons: No negitives
Excellent 10.0
Pros: Pretty close to a variety of shopping and eatery. Pool is open and accesible thru the day.
Excellent 10.0
Pros: Service quality along with room. The hot breakfast at their Bistro restaurant was excellent. Very close to the highway
Cons: No
Poor 1.0
Pros: The restaurant inside of it.
Cons: Customer service was very bad. My rooms were not ready even though I booked a week or more in advance. Front desk clerks were both inadequate.
Excellent 10.0
Pros: Great location near I-81.
Excellent 10.0
Pros: awesome had a really good time staff was very friendly helpful polite. would gladly return
Mediocre 2.0
Cons: The hotel was extremely dirty, the third floor and our room stunk like weed, the garbage cans in the hall were over flowing, the carpet in our room hadn't been vacuumed. stains on the sheets. pool capacity was 35 but there was over 60,
Okay 5.0
Pros: None
Cons: Mildewy smelly room
Excellent 10.0
Okay 4.0
Pros: This has been my first choice hotel for many months. I love the comfort of pillows compared to other hotels
Cons: When I had a problem and spoke to many ppl, there was nothing no one could have done for me. But then I was told by other family members that they were given free vouchers for breakfast. I recommend many members to come to this hotel
Okay 5.0
Pros: Very spacious and beds where very comfy
Cons: There where several bugs in room as well as mold on ceiling and walls in bathroom .
Mediocre 3.0
Pros: Rude desk clerk.
Cons: Did not like that the pool was only open 12:00-9:00....Their was NO lifeguard so why can't it be opened earlier??
Good 7.0
Pros: Availability, open bar/restaurant ,
Cons: Check in was backed up about a 20 min exit until someone stepped in to help ,
Good 7.0
Pros: Clean. Decent location.
Cons: Missing hairdryer. Nonworking remote
Okay 5.0
Cons: Our room was filled with little lady bugs which was unfortunate. They were coming out of the AC unit I think. Besides that this hotel was great.
Okay 4.0
Pros: Staff was very friendly.
Cons: Hallways smelled so bad, made me gag. Not one single vending machine working.
Good 7.0
Pros: Large property and rooms were comfortable. Good value.
Cons: Wish they had breakfast included.
Good 7.0
Pros: Location and scenery
Cons: The bathroom sink was constantly clogging up
Okay 5.0
Pros: Newer hotel.
Cons: The cleanliness of our room was so disgusting that we had to get a different room. They did upgrade us but the original room left a horrible impression. Also, we didn’t receive the breakfast that was supposed to go with our room. Nice hotel-bad exp
Okay 5.0
Pros: I truly enjoyed my stay with the exception of the guests that stayed in the hotel. It was too crowded. The hotel reeked of marijuana the whole weekend. The were smoking on the elevator and could smell it constantly.
Cons: The bed felt like a CLOUD!! It was so awesome, I wished I could have taken it home with me.
Poor 1.0
Pros: The staff was great
Cons: Getting stuck in the elevator and the noise and smell
Good 6.0
Cons: No fridge and microwave. Pool is not clean
Good 6.0
Pros: The pool area was not humid and that was nice. The views from the hotel looking over the valley was nice.
Cons: Housekeeping knocked on my door at 9am.Check out is 11am.There was cob webs and black mold on the air unit in the room.Floor had food on it from the previous guest.There was a kids birthday party in the pool area. I m still waiting for my security depos
Good 6.0
Pros: location is good and close to where I was heading
Cons: not clean. found an old sock under the bed! Stains on sheets. Toilet was not flushing and makes a whistling sound when flushing
Poor 1.0
Pros: Location and pool
Cons: Yes people smoking on 6th floor we complained no one even came to 6th floor to check. We stayed here with 2 young children in a non smoking hotel manager acted like it was no big deal. It is a big deal to us.
Good 6.0
Pros: location
Mediocre 2.0
Pros: Good price.
Cons: Room smelled like the was a sewer leak and the drain in the sink was broken so it wouldn't drain, had to brush my teeth in the bathtub
Excellent 10.0
Pros: The bistro
Cons: N/a
Mediocre 2.0
Pros: It seemed newer.
Cons: The location was hard to find. The maintenance was poor. The heater fan screamed and the sink was slow to drain. There was only one switch for the light and super loud fan in the bathroom, so you couldn't stand to be in the bathroom for long.
Poor 1.0
Pros: Double charged me! Restaurant was out of food! Bar HAD NO BEER!!!
Cons: My company and I will never use this place again, would have been better off sleeping in my truck!
Mediocre 2.0
Cons: Everything about the hotel was as expected, except there was a crazy storm with intense winds that ran right through my AC unit making howling wind noise all night long. I was not able to sleep but an hour and made my Monday meetings very difficult.
Mediocre 3.0
Cons: In the description of the free amenities breakfast was listed. Upon arrival we were told it would be an additional $7 per person. This needs to be corrected
Poor 1.0
Pros: Location and price
Cons: There was an issue with the water. It came in cloudy. The staff gave no explanation. They said it would go away overnight which it did not. We weren't comfortable showering or washing. It was still cloudy in the morning. We left without showering or bre
Good 7.0
Pros: Location to interstate Amenities pool,hit tub,sauna Modern Clean
Cons: As this was Easter Sunday, they were hosting a buffett (which was just finishing up). Unfortunately because of this the bar and Bistro were closed. We had to go out to eat.
Mediocre 3.0
Cons: My card was charged twice for different amounts and I am still waiting for a refund
Poor 1.0
Cons: There is no fridge and when I called the room service they hung up on me by saying, you have a standard room which doesn't come with a fridge. after first night housekeeping stopped cleaning.I called manager and she didn't do anything
Good 6.0
Pros: Appearance of public areas of hotel
Cons: Buffet breakfast was not good. Eggs were overcooked, bacon greasy and clumped together, sausage ditto, nothing tasted fresh, coffee mediocre, service staff just going through the motions, no one was remotely cheerful. Room layout was not good and furniture uncomfortable. No refrig. in room. Price was twice that of lesser hotels in the area but definitely not worth it.
Poor 1.0
Pros: Rude staff and inattentive general manager when I complained.
Cons: See avove
Excellent 8.8
Pros: We came from central New Jersey. Your place is tucked away off the highway. When we came in there was one man, Charlie working the desk. He was pleasant, patient and thorough working the check in. I felt bad for him because I was third on line and he was there by himself to assist everyone and answer the phone. The downstairs is just great. We went to the bar for dinner. We got there at 8:45, they still allowed us to use the full menu even though the full kitchen closed at 9. They said we had plenty of time, instead of giving us a hard time. The food was just delicious. We pretty much ordered what was pictured in the elevator. Everything even at that hour was fresh and made to order. Outside there was a bonfire with chairs to sit in. It was also decorated with lots of fancy lights. All of this with the stellar mountain views just added to our feeling of seclusion and comfort. The room was just fantastic. We had so much room to put our stuff, and had choices of where to plug all of our devices in. This hotel totally served its purpose and we will be back for sure.
Cons: Check in/check out could be quicker/smoother. We weren't there for business or in a time crunch, but if that was the case the time was pretty lengthy. I do not blame the associates at the desk, it would just be nice for things to be a little more streamlined, especially if there is one guy at the counter multitasking.
Excellent 10.0
Pros: Very modern accommodations yet relaxed atmosphere.
Cons: Bar/dinning area while good, was pretty quiet. Perhaps time of year had something to do with it.
Good 6.2
Pros: I had stayed here several times when it was a Best Western. Shuttle was far more accommodating then. Daily free breakfast adequate but nothing to write home about. Other hotels far better. Eggs not always hot. French toast casserole dryed out some days. I chose to stay here again for the indoor pool only to find out it is kept at a very cold 72 degrees because " the owner likes it at that temperature ". Hello!! That alone would make me rethink staying here next time.
Cons: Landscaping gorgeous and very well maintained. I only wish weather was warmer so I could utilize outdoor area. Burgers in The Bistro excellent.
Holiday Inn Wilkes Barre - East Mountain - Wilkes-Barre
Rated #2
8.4
Excellent 8.4
Based on 1,167 reviews
Details
Reviews
C$ 182

Cleanliness
8.5
Comfort
8.7
Facilities
8.5
Location
8.8
Overall
8.5
Overall 8.4 Excellent
Based on 718 reviews
Cleanliness
8.5
Comfort
8.7
Facilities
8.5
Location
8.8
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.5
Cleanliness
10.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
7.4
Comfort
7.6
Facilities
7.6
Location
7.4
Overall
6.8
Cleanliness
8.6
Comfort
8.7
Location
8.7
Overall
10.0
Services
8.4
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.6

Okay 4.0
Pros: Grab n go Breakfast is available; had a better quality television signal; having a microwave is very nice
Cons: Found scum on shower soap dish along with a bathtub ring- due to working six 12 hour shifts in a row, coming in tired, I only realized it my fourth of my five night stay. Cleanings of the rooms are an issue.
Okay 4.0
Pros: King bed Room is spacious. I loved having a microwave. Grab n go breakfast was good (yogurts, fruits, juices, coffee, granola bar, packaged cold need to heat sandwiches ). Friendly staff.
Cons: Internet not good….poor signal television connection. Bed too hard and noise level with other guests at times. MUST CHECK BED LINENS TO MAKE SURE THEY ARE STAIN-FREE (found blood on comforter). Housekeeping upon request only until facility policy change. Pool/fitness not open yet.
Good 7.0
Cons: I spent 3 nights here and didn’t sleep at all. The beds are hard as rock.
Excellent 8.0
Pros: The grab and go breakfast is very nice. The hotel was clean. The variety at breakfast was very good. Various juices and coffee. Room was very clean and well supplied.
Cons: I've stayed here more than 5 times. Each time I have been able to purchase items in the lobby and place on our room charge. Yesterday, was the first time where the desk agent said he could not place the items on my room bill. Something about not being able to authorize the charges on the room bill. Walls are paper thin and everything could be heard from room to room. In addition, the noise coming from the hallway after 1130pm. Game room open but the pool and fitness center closed? I am trying to understand the logic behind the game room being open and nothing else?
Good 6.0
Pros: Great location. Very clean.
Cons: Do not stay on the first floor. If there’s someone in the room above you, the creaking you will hear in the ceiling while they walk will have you thinking the it’s about to cave on. It’s that loud, woke me out of a dead sleep at 1 am when guests checked in to the second floor room above me.
Excellent 8.0
Pros: It was so clean
Cons: Yes, the lights n plugs by bed had a short so couldn¿t use them n Tv wouldn¿t work. When i told the overnight girl she pretty much said yeah sorry only maintenance can fix those things tomorrow. I was only there one night I wanted to relax n watch TV
Excellent 10.0
Excellent 10.0
Pros: The location of the hotel.
Cons: No
Excellent 8.0
Pros: Location
Excellent 9.0
Pros: The staff was amazing. They handled Covid excellently. We had an issue with the plumbing and we were immediately given another room. Couldn't ask for better service.
Cons: Unfortunately, there were quite a few construction and road workers staying long-term in the hotel. It did make it noisy at night, but not so bad as to deter us from staying again.
Excellent 10.0
Pros: Very accommodating and friendly staff
Cons: No breakfast
Excellent 10.0
Cons: The breakfast could have been better. The eggs werent great and sausage gravy wasnt too good either.
Excellent 9.0
Pros: It was great for sleeping 6! The parking was good and the hotel was easy to get to. The staff was friendly. The pool and the workout facilities were small but in decent condition. Nice spa. Good selection for breakfast. Basic fare.
Good 6.0
Pros: Price
Cons: The breakfast was poor. powdered eggs and processed sausage, yuck! Coffee not great! There was a selection just not my cup of tea.
Excellent 9.0
Pros: Very nice staff, clean, hot breakfast with many choices
Cons: No
Mediocre 2.0
Excellent 8.0
Pros: Location was great. Staff was very helpful and accommodating. We needed a last minute early check in and they were able to help us and were very understanding about our personal situation.
Cons: Walls were a little thin...could hear noises from hallway and above floor. Some very noisy guests in the early hours (1-2 am) in the hallways. Staff dealt with them right away but it was disruptive to sleep. Somewhat out of control of the hotel staff
Excellent 9.0
Pros: Location was perfect, close to all of the area's attractions and restaurants. Nice pool amd game room for the kids.
Cons: No Complaints.
Okay 5.0
Pros: Large room. Breakfast okay.
Cons: Hotel clerk was very argumentative with several of their clients. Not a way to run a hotel. Arrived at 4:30 pm, no rooms ready. Had to go out to dinner to pass time until the room was available (not until 5:30 pm). Noisy A/C.
Mediocre 2.0
Pros: I only had to stay two nights
Cons: Failed its responsibility five ways: (1) sold a room that was not saleable (2) didn't repair the shower as requested (3) staff didn't apologize once for the inconvenience, saying this was my problem (4) refused a partial refund (5) manager didn't call me
Excellent 9.4
Pros: N/A
Cons: N/A
Poor 1.0
Cons: Bad wet dog smell, multiple stains on both bed sheets, hair on sheets
Excellent 10.0
Pros: Love the Queen Suite with 2 Queen beds, which was large and perfect for my college daughter and me. The brewery/pub next door had delicious food and great prices. Good location and felt safe at all times.
Cons: All was great.
Excellent 10.0
Pros: Breakfast
Cons: Noise
Excellent 8.2
Pros: Convenience to airport
Excellent 8.2
Cons: Only complaint was the thermostat in my room was not working properly.
Excellent 8.0
Pros: Breakfast host was outstanding.
Cons: Desk clerk upon arrival was efficient but had zero personality. Not good. I was a paying customer not someone there to inconvenience her.
Excellent 9.7
Pros: The rooms were spacious, clean and comfortable, with enough space for a family
Cons: Nothing
Okay 5.0
Pros: Room was spacious, although bathroom was small
Cons: Maids talking loudly in the hallway woke us up at 7:45 on Saturday morning. Even after putting out the Do Not Disturb sign they continued their loud and lengthy conversation.
Good 7.0
Pros: The room was very clean. We enjoyed the fresh fruit at breakfast and the convenience of walking to a nearby restaurant.
Cons: Internet connectivity was poor.
Excellent 8.0
Pros: Hot tub, breakfast
Excellent 8.5
Pros: Newer Clean large rooms nicely appointed convenient to major travel arteries complimentary breakfast
Cons: small workout facility
Comfort Suites Scranton near Montage Mountain - Scranton
Rated #3
8.4
Excellent 8.4
Based on 718 reviews
Details
Reviews
C$ 155

Cleanliness
8.6
Comfort
8.8
Facilities
8.6
Location
9.0
Overall
8.2
Overall 8.4 Excellent
Based on 288 reviews
Cleanliness
8.6
Comfort
8.8
Facilities
8.6
Location
9.0
Overall
8.2
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.4
Comfort
8.6
Location
9.0
Services
8.3
Staff
8.5
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.5
Cleanliness
8.3
Comfort
8.7
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.0
Cleanliness
8.9
Comfort
8.6
Location
9.4
Services
8.6
Staff
8.9

Excellent 8.0
Pros: The hotel over all was nice. Due to COVID the pool wasn't accessable, which is something I would have liked to use. It is in a great location, especially if you love to shop and/or eat!
Cons: I really don't have anything negative to say. As I stated, due to COVID restrictions some things were not able to use. The staff was so friendly and very helpful.
Good 7.0
Pros: Cleanliness, neat, larger rooms, polite staff
Cons: Several occasions we visited and multiple tvs in the rooms didn't work!! Neither did the controllers! Lol. Overall good
Excellent 9.0
Pros: Room very clean and comfortable
Cons: No breakfast even though it said it was included
Excellent 9.0
Pros: Coffee was not good, but there is a coffee shop near by. Overall a clean and modern hotel very comforatble.
Mediocre 3.0
Cons: This hotel needs. A staff that is willing to make sure there guests are taken care off free morning breakfast. Is from 6to10 yet by 820 there wasn’t any left including coffee. My room when I checked in had no tissues and only I towel and wash cloth for 4 of us. I asked four times for someone to bring us some. At1145pm I went down to the desk after wait 4 hours. And got them myself I love Marriott. But this one needs. To self evaluate. And get with all other marriotts
Good 6.0
Cons: The sink would not drain and the shower leaked under the shower door all over the bathroom floor.
Excellent 8.0
Pros: Room was very big and clean and bed was very comfortable.
Cons: Was given a wheelchair accessible room and bath tub was very uncomfortable. Also breakfast was included and there was no breakfast.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 9.0
Pros: Location good. Everything was fine.
Cons: The breakfast was only bare bones and was not very good. I only had hot water.
Good 7.0
Pros: Location was good. It was clean and up-to-date.
Cons: The pool was closed during our stay and there was no advanced notice or cheaper rate during booking. I would have gone somewhere else had they been forward about the pool closure. My kids were very disappointed.
Excellent 9.0
Pros: the location and view, the mountains were gorgeous. the service was also great
Cons: only thing was the breakfast, we got there at 9 am and everything was gone. when we asked for more food they said that was it
Good 7.0
Pros: great work area in room for productivity during the day.
Cons: The room wasn't completely cleaned. Not a terrible experience but the coffee wasn't refilled, there was a used filter in the coffee maker, and there was trash in the cans.
Okay 5.0
Pros: We love the location..it's close to Montage Mountain where we were skiing, it's close to places to eat.
Cons: We've stayed at this location on two other occasions. It is definitely starting to show the need for upkeep...wallpaper peeling, stains on carpet, etc. Due to the pandemic there was no breakfast offered yet the website still says it is offered
Excellent 10.0
Pros: Clean !! Clean !! Clean !!
Excellent 8.0
Pros: Newer hotel, clean and easy access to restaurants and shopping. Price was excellent.
Cons: The food pantry they had was almost non-existent....if small bags of lays potato chips and soda is the best they can do to stock this area then they should remove it....very very sad pantry.
Poor 1.0
Cons: Yes the room was incredibly dirty there were pills found by my 2 year old broken glass from what looked like a vape pen underneath the pillows when brought to staff attention it was as if all concerns were disregarded.
Excellent 10.0
Pros: Extremely clean, the staff was very courteous and professional.
Excellent 10.0
Pros: Clean rooms. Very spacious
Excellent 10.0
Pros: front desk staff very helpful in recommending things to do, although it was near closing time for everything, it was still nice to get first hand tips.
Excellent 8.0
Pros: My room has a window that u can see the sky Ltd a sight to behold
Excellent 10.0
Pros: Spacious, clean room.
Cons: I was awakened at 2am by a loud group of people in the adjacent room. I couldn't get hold of the front desk so I had to call customer services. Then I had to call 911. The police came, but the group still didn't quieten down until 4am.
Good 7.0
Pros: Spacious room with a sofa. Had a fire pit outside lobby that ran 24/7 it seems, not sure why when it’s 80-90 outside.
Cons: Staff never took time to mention during check in about the changes during covid. There is no breakfast. No coffee. No gym. No pool. If you stay more than 1 night, the room will not be clean. Won’t tell you anything unless you ask.
Poor 1.0
Pros: Bed bugs
Cons: bed bugs
Excellent 10.0
Pros: Nice hotel
Cons: nice hotel
Good 6.2
Pros: Location
Cons: Cleaner bathroom Friendlier staff The room was set at 62 degrees so was freezing when we got there.
Okay 5.0
Pros: Location and cleanliness
Cons: The bathroom door did not fully close
Good 7.0
Pros: Very well furnished for a 3 star hotel
Cons: Cleanliness was poor. The beds were barely made, the sink was dirty and there was leftover soap and hair from the previous guest. These are picky critiques but I think everyone expects to walk into a clean hotel room.
Good 7.0
Pros: - Staff was extremely polite and super welcoming especially the hotel employee during breakfast time. She was super polite and made sure that we are good on every front - Room was great and spacious
Cons: - Keycards readers were not super functional - One of the bed reading light was not working and could not be fixed as light bulb was not available in spare - Was expecting more high chairs, more baby cribs
Good 6.0
Cons: room dirty
Good 6.0
Pros: Breakfast was the best.
Cons: Sliding bathroom door without any kind of lock and privacy. When you are staying with family/kids you need real bathroom not a sliding glass door without lock
Okay 5.4
Cons: Could not handle my issues. Did not return phone calls
Excellent 10.0
Pros: very modern - loved the rooms - very clean - couldn't have ask for anything more
Excellent 10.0
Pros: We were impressed. Rooms very spacious. Large bathrooms as well. Beds very comfortable
Excellent 10.0
Pros: Hotel was very clean and new staff was very helpful
Cons: No lock in bathroom door
Excellent 10.0
Pros: comfortable and clean nicer than the Hampton Inn etc
Cons: Breakfast
SpringHill Suites by Marriott Scranton Wilkes-Barre - Moosic
Rated #4
8.4
Excellent 8.4
Based on 288 reviews
Details
Reviews
C$ 161

Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.4
Overall
7.0
Overall 8.2 Excellent
Based on 591 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.4
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.2
Location
8.1
Services
8.0
Staff
8.5
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Staff
2.0
Cleanliness
2.0
Location
6.0
Overall
3.0
Staff
2.0
Value for money
2.0
Cleanliness
8.8
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.8
Cleanliness
8.6
Comfort
8.4
Facilities
10.0
Location
8.2
Services
8.3
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Location
8.0
Services
8.1
Staff
8.6

Excellent 8.0
Pros: Live Music
Cons: Cleanliness and inoperable outlets
Okay 4.0
Pros: Pillow top mattress
Cons: Understaffed Closed off areas Broken elevator
Mediocre 2.0
Pros: The bed was comfortable and from what I could tell it appeared clean (hoping)
Cons: Room reeked of smoke. I have stayed in smoking rooms before even though we don't smoke and never experienced that distinctive smell like that. Our clothes reeked of smoke on the way out. No room Coffee maker, microwave or refrigerator. Burn holes in carpet by bed. Volume on remote did not work well. Mold on bottom of shower rails. AC was not cold. Rug was dirty because your feet turned black.
Excellent 9.0
Pros: Rooms were great, beds were amazing. Plenty of activities to to do on site and in the area.
Cons: Some restaurants service is a little slow but nothing that can’t be combatted with good conversation with friends
Excellent 10.0
Pros: Had breakfast at Johnny Rockets. Food was good and wait staff friendly and efficient.
Cons: The casino area and restaurants were very cold.
Excellent 8.0
Pros: Quiet, clean
Cons: Wait for checkin was too long- at least 20 min
Excellent 10.0
Pros: There was not just one thing we enjoyed everything about the place. Was very clean and smells nice too.
Cons: I would¿ve loved a mini fridge and a Keurig. Other than that the stay was excellent definitely coming back.
Excellent 8.0
Pros: The casino was close by and fun.
Cons: Over priced. Styrofoam cups in the room-- not glass. Cheap pullout couch. Could not even sit on it. Room was a suite. Very small.
Good 7.0
Pros: The convenience of the hotel and casino being located in the same building. Also appreciate the non-smoking policy.
Cons: We did not have a refrigerator in our room, so I called and requested one. Received it promptly, however, was never informed there would be a charge for it. Upon checking out, my bill was higher than I expected and noticed the fee for the refrigerator.
Excellent 8.0
Pros: Everyone was so nice but with the lack of services such as Valet and not all restaurants being open and no free drinks at the casino, prices shouldn¿t be as high as they are.
Cons: The hotel has Poconos in the actual name yet it is not close to the Poconos at all. We also had to pay $15 for a refrigerator which should just be compt considering
Mediocre 2.8
Excellent 8.0
Pros: DESIGN AND CASINO, ROOMS COZY, PARKING
Cons: FAR FROM OTHER RESTAURANTS SINCE MOST WERE CLOSED IN HOTEL. NO MICROWAVE OR REFRIGERATOR.
Good 7.0
Pros: Layout.
Cons: No refrigerators in room. Walk from hotel to casino was odd.No ice buckets in room. Covid shutdown really had a bare-bones feel.
Mediocre 3.0
Pros: location
Cons: I called ahead to inquire about changes due to COVID. The information provided was inaccurate. The hotel didn't have Valet, Coffee, Ice, not even bottled water in the room. Staff didn't even bother to thank me or ask how my stay was. Not worth the price.
Excellent 10.0
Pros: Front counter staff.
Cons: Pillows and the resort fee.
Excellent 9.0
Pros: Racing, casino, restaurants and hotel all in one place. Server at restaurant was excellent. Food was very good.
Cons: No
Poor 1.0
Pros: The location was convenient for me. Being a casinos hotel it is assumed to be covered in cameras so I felt safe.
Cons: The bathroom sink drained very slow. My room was skipped by maid service the first day. They advertise that they have room service and they do not. The check in staff did not mention any hotel guest amenities or anything the property had to offer.
Good 7.0
Pros: The quietest and best sleep so far
Cons: Resort fee for extras most hotels have and don't charge extra for, towels not replenished after room service.
Excellent 10.0
Pros: The rooms and dining options
Cons: No
Okay 4.0
Cons: Hotel check in staff was rude and uninformed. No time for details but expect a long wait even if there is no one in line. For the room price and lack of amenities you are better served staying at a national chain rather than the overpriced , overhyped mohegan sun. Will not return even if the room was free. Customer service skills are non existent as it appears there is no competent managers at the hotel.
Mohegan Sun Pocono - Wilkes-Barre
Rated #5
8.2
Excellent 8.2
Based on 591 reviews
Details
Reviews
C$ 249

Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.8
Overall
8.4
Overall 8.2 Excellent
Based on 989 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.8
Overall
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.8
Comfort
6.0
Facilities
8.0
Location
9.6
Overall
9.0
Cleanliness
8.2
Comfort
8.3
Location
8.8
Services
8.0
Staff
8.6
Cleanliness
7.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
9.0
Facilities
9.0
Location
9.7
Overall
8.5
Cleanliness
8.5
Comfort
8.7
Location
8.9
Overall
8.3
Services
8.3
Cleanliness
8.9
Comfort
8.8
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.7
Facilities
7.2
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.4
Services
7.8
Staff
8.5

Excellent 9.2
Excellent 10.0
Pros: Amazing lobby. The architecture of the building is impressive. The staff were friendly and helpful. We really enjoyed our stay. We ate in the Trax restaurant and the food there was delicious.
Excellent 10.0
Pros: The set up in the suite, the beautiful architecture and the way they preserved the original parts of the building. It was in a great spot to walk down the street to shops, cafes and attractions.
Cons: The showers in the room were a little small if your bigger than the average person. Otherwise, everything was wonderful.
Excellent 8.0
Pros: Truly beautiful building inside and out. Our room was very large and beautifully updated
Cons: Tv was oddly small for the large space. My biggest complaint was about our room service. While the breakfast was good, we were overcharged (according to the prices on our room service menu) by $20. When I tried to get it corrected at the front desk, she wasn’t able to help me. $20 seems insignificant, but it is irritating to pay $85 for 3 breakfasts and a pot of coffee when it should’ve been $65
Excellent 10.0
Pros: Everything was perfect, great staff, facilities, food, simply perfect.
Okay 5.0
Pros: Antique furnishings
Cons: NOT a 3.5 ¿¿ . Horrible parking with huge potholes and handicapped farther from door and front desk than regular parking plus $5 fee. One curtain in room was floor length while other by the bed was 12¿ short of even covering the window. A 2.0 ¿¿ ?
Excellent 9.0
Pros: Lovely, historical location. Staff was wonderful. Trax restaurant staff was excellent. The food was okay.
Excellent 10.0
Pros: I loved how they maintained lobby to look like a train station, it was like staying at a museum. The suite with the jacuzzi was also amazing and very relaxing. Perfect for a couples getaway.
Good 7.0
Pros: It was in a pretty historical building. Nice interior. Comfortable bed. Not crowded.
Cons: Could not get shades to shut, so got downtown Scranton flashing billboards all night, etc. Didn't sleep well. Also, they charged for parking, which wasn't disclosed on reservation.
Excellent 10.0
Pros: Historically preserved train station while creating modern rooms and amenities. The atrium/lobby area is beautiful and mostly original from the early 1900¿s. The rooms are spacious and surprisingly quiet for an older building.
Cons: The parking and outdoor paved areas are in rough condition
Good 7.2
Excellent 10.0
Pros: The people
Cons: No
Good 6.0
Excellent 10.0
Pros: The historic location, structure, opulent interior decor, with well respectable professional staff.
Cons: The type of guest with not so good habits and disrespectful intentions.
Excellent 10.0
Pros: The historical architectural and interior decor.
Cons: Some of the guest with poor habits.
Excellent 10.0
Good 7.0
Pros: Location.
Excellent 10.0
Pros: The staff are awesome.
Cons: No
Poor 1.0
Pros: The historic decor.
Cons: Overall: rude inconsiderate neighbors, loud music playing from rooms, children screaming all night, adult male messing with my room door trying to get in.
Okay 4.0
Pros: Beautiful building and beautiful lobby. Very clean room.
Cons: Only windows in the room were 8ft high. Zero view of anything. This was the ONLY available room with an empty parking lot? Main dining room in the lobby has not resumed dinner and lunch service since pandemic. Only dining option is in a bar.
Good 6.0
Pros: Th Dining area is beautiful and the exterior is beautiful
Cons: The top curtain was stitched up so the light came in the room even during the night.
Excellent 9.6
Good 7.0
Pros: Historica building
Cons: Found food in refrigerator and plastic covering fr a case of water outside room door. I reported to front desk upon checking. Surprised that all was still there next day at checkout. They should have sent someone meyti remove trash. Careless? What else?
Excellent 10.0
Pros: Architecture
Cons: All good
Excellent 10.0
Pros: The staff was amazing and as always the food was excercise
Cons: No
Excellent 10.0
Pros: Architecture, nice rooms.
Cons: All good
Excellent 10.0
Pros: Close to campus and town. Staff excellent room was very clean and ready. Only issue was bar closed with no notice but other than that it was outstanding.
Cons: $5 to park is new. Not necessary.
Okay 5.0
Pros: GOOD LOCATION FOR MY BUSINESS TRIP, NICE HISTORICAL BUILDING, HI LEVEL MEETS ITS STAR LEVEL AND HIGHER,
Cons: THEY D hubIDN'T RETURN THE SECURITY DEPOSIT. SECOND DAY AFTER I CHECKED OUT, THEY CHARGED ME EXTRA
Excellent 10.0
Good 6.0
Cons: They didn¿t come to clean room (stayed 2 nights) and left breakfast food service tray until evenings had to call for them to pick up
Excellent 10.0
Excellent 10.0
Mediocre 3.0
Cons: The front desk was not friendly and said there were no rooms next to each other. Booked 2 rooms and they should have been connected. After a 2nd time going down about rooms being far apart, she find 2 next to each other. Would not stay again.
Okay 4.0
Pros: Conveniently located as stopover between home and upstate travel
Cons: Room was ok, heater/air fan was very noisy, did not get restful sleep and fridge had food from previous customer, so much for cleanliness especially during Covid. Stayed here few times before and loved it, disappointed this time around.
Good 7.0
Pros: Inexpensive
Cons: Walls are paper thin. Housekeeping never serviced our room.
Mediocre 2.0
Pros: Only good thing was the location
Cons: The staff and the cleanliness is not up to part. Spider webs and dirty surfaces
Okay 4.0
Pros: Location was perfect
Cons: Lack of hospitality by staff. Very rude.
Mediocre 3.0
Pros: Beautiful building, large room
Cons: We chose this hotel to have room service available during the pandemic. We were not told unavailable at check-in but when we called to order. No answer at restaurant to order meal ahead. We had to go to the bar and wait. Not acceptable.
Mediocre 2.0
Pros: The little old lady in the first was rude . After telling her my name she could find it after I have her my ID she was like why I didn’t just say that. Say what the name I booked the room with I just did. I think the little old lady is to old for
Mediocre 3.0
Pros: Architecture
Cons: Room never was cleaned when we asked for it to be done 3 times , and I rented hotel because they had a shuttle service, told front counter that I needed it at 4pm , went there at 3pm , and they said person went home , so no shuttle service till 11 pm ,
Okay 4.0
Pros: Pet welcoming, comfortable bed,
Cons: Moldy smell, worn out interior, leaky shower tub diverter, microwave installed incorrectly not allowing door to fully open and input buttons not working, over stuffed waste bins, loose electrical outlets
Okay 5.0
Pros: Hotel employee was nice and the building is beautuful.
Cons: Our Room wasn't clean. Garbage was still left in the can and there were all kinds of things on the floor. The bed was uncomfortable. The staff were not overly accommodating. This is especially true of the night desk person who was very rude to us.
Mediocre 3.0
Pros: Convenient location; historical building
Cons: I’ve stayed here in the past but was very disappointed this time. The bed linens were soiled, towels were dirty, water was dirty, and the lamp was broken-you’d think cleanliness would be a primary focus for business during pandemic. I wonâ�
Okay 5.0
Pros: The hotel itself is bueatifl and full of history
Cons: Limited menu in restaurant. No access to any amenities .
Good 7.0
Pros: The stately rooms.
Cons: The room wasn’t cleaned. There were little blood droplets on the comforter, hair in the shower and a mess in the nightstand
Good 7.0
Pros: The building and history was astounding! Exquisitely appointed and opulently decorated. The period lobby and common areas were left to their distinction when you entered your modern private accommodations. Excellent for our needs!
Cons: The hotel was wonderful! The evening clerk was a large black eye to the establishment as she did not offer any assistance with an over booking issue that we experienced. The midnight clerk was an absolute ANGEL as she resolved our problem completely!
Good 6.0
Pros: The location was very good. The setting in the old train station was interesting and historic.
Cons: The air conditioning unit was extremely noisy. There were aspects of the building that appeared broken down and the landscaping was not neat or inviting.
Good 7.0
Pros: the location is great staff are great/friendly/helpful
Cons: the wifi is terrible
Good 6.0
Pros: It was a really neat hotel. It had an old train station feel.
Cons: I didn't like the fact that the staff was argumentative. And they charged $80 to my credit card and I can't get an answer as to why or what it was for.
Mediocre 2.0
Pros: Not much
Cons: When we checked in the staff was far from hopeful, I looked for an ice machine on the floor but could not find one and wanted to use the Jacuzzi but we did not see signs for this either. When the guy next room or coughed you could hear it; same w hallway
Okay 5.0
Pros: The place had great character and the location was great
Cons: The room had musty odor that was covered by a fragrance added to the heating system. The bathroom was dirty.
Mediocre 3.0
Pros: The towels were plentiful and thick. The bed was comfortable. The lighting was good
Cons: The room had to be the worst in the hotel. The noise from the heater kept me awake and woke me up. The parking lot was half full but we were given a top floor room that was small. An empty water bottle (one) was on the dresser - none for us. The staff
Okay 4.0
Pros: Location and restaurant
Cons: Shower and bathtub water was brown. Disappointeing.
Poor 1.0
Pros: The building
Cons: Double charged my credit card- still waiting on them to reverse charges over 2 weeks later.
Okay 4.0
Pros: The parking was convenient to my room.
Cons: The walls were thin. Heard the alarm going off in the morning in the room next to me. The room was next to the ScrantonCollege Athletic field which played loud music during and event taking place (girls soccer game). Lastly the room was not very clean. The soap used from the prior guests was still in the bath tub.
Excellent 9.4
Pros: The historic building, the way it's converted to a hospital. It gives you a good feeling.
Cons: Didn't have any floor mats/carpets near bathroom
Excellent 10.0
Pros: Love the old train station re-purposing. It's really a well kept and well run hotel. The rooms are clean and the beds are comfortable.
Excellent 9.1
Pros: While we enjoyed the uniqueness of the train station turned hotel, we were impressed by the staff. From the desk clerks right down to the bartender, EVERYONE made us feel at home and bent over backwards to take care of our needs. Though I could use anyone as an example, I was particularly struck by the friendliness and professionalism of one of your longtime lady bartenders (whose name escapes me). I came quite late. Though she was probably thinking she would get out early, she bent over backwards to find out what I wanted. A few other regulars came in and she made a point of introducing us in the most engaging an appropriate way I have ever experienced in a Pennsylvania Hotel. I can see why this lady has been retained for 30 years and I only regret that I've forgotten her name as she deserves to be properly appreciated.
Cons: Not being able to get a receipt because I booked via Kayak with a service that you don't access directly.
Good 6.8
Pros: The building was historic and located in a convienient area.
Cons: We booked with booking.com and the hotel had no record of our reservation. We found the prior persons dental floss in our room on the floor next to the bed. The worst part was hearing the music from the bar Kildares from across the street all night long...
Excellent 8.8
Pros: Beautiful structure in a great location
Cons: Noisy.
Mediocre 3.0
Pros: The staff was very friendly and helpful. The location was great.
Cons: The worst part of the hotel was how absolutely filthy the room was. There were stains all over my sheets and pillows and hairs laced through the room. CLEARLY not cleaned well at all. Long hairs in the bathroom sick and shower and on the sheets and pillow
Poor 1.0
Pros: Very cool old building.
Cons: Staff was unfriendly and combative. They wouldn't switch us to a room with two beds and refused to fetch a extra cot. Had to sleep on floor. Cafe staff in the morning was just plain rude and the coffee was pretty bad. Cool building but the staff was not!
Poor 1.0
Cons: Kept awake the entire night by broken and loud air conditioning.
Poor 1.0
Cons: This hotel was horrible! The first room we were given was not cleaned, dirty sheets, dirty bathroom.....hair in sheets, The second room we were given appeared clean but was so damp that even the sheets were slightly wet.... Yuck!
Mediocre 3.0
Pros: Convenience to highway
Cons: No furniture to sit on in the room. Sleep number beds did not work. Cost to park.
Excellent 8.8
Pros: I have been making an annual trip to Scranton, Pa for the last 15 years. I always stay at the Radisson Lakawanna. The lobby decor has been preserved ( beautiful marble, mosaics, and stained glass). The rooms have recently been redecorated - or are in the process. This is a welcome improvement. The staff is friendly and helpful. We love dining at Carmen's ( in the hotel). Good food at a reasonable price.
Good 6.2
Pros: The refurbishment of the grand train station into a hotel is nearing completion and they have kept much of the details of the main station lobby. It feels grand, though I question some of their design choices (neon bright spot lights?)
Cons: The heating systems were off and on, including bouts of cold and hot water in the showers. The food at the grill and their main restaurant was Okay, but nothing to get excited about.
Good 7.7
Pros: The hotel is in a historic train station. Wonderful restoration.
Cons: I arrived early, so the room was not ready. Okay, I was told I would get a call on my mobile phone when a room was ready. That call never came. As the normal check-in time approach, I returned to the hotel to find that my room had been ready but that no one had found the time to call me.
Excellent 10.0
Pros: The rooms were very large, beds very comfortable. The hotel lobby was very elegant and the old train terminal atmosphere was very cool.
Cons: The bathroom was renovated with a stone vanity and very nice tile, but they used a very crappy tub surround.
Radisson Lackawanna Station Hotel - Scranton
Rated #6
8.2
Excellent 8.2
Based on 989 reviews
Details
Reviews
C$ 180

Cleanliness
8.8
Comfort
8.7
Facilities
8.4
Location
8.8
Overall
8.2
Overall 8.2 Excellent
Based on 382 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.4
Location
8.8
Overall
8.2
Cleanliness
7.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.5
Staff
8.9
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Facilities
8.5
Location
9.5
Overall
8.5
Cleanliness
8.8
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.9

Poor 1.0
Pros: The location was right off the highway and easy to get to.
Cons: The entire third floor smelled like dog pee. There was a used towel that was left on the chair inside our room. Dirt behind the bathroom door.
Excellent 10.0
Pros: Our room (221) was clean, quiet and comfortable. The bed and pillows were amazingly comfortable. Tyler at the front desk was extremely polite and helpful and an asset to Hilton. The indoor salt water pool was clean and the hot tub was a plus. It’s a “10 plus” stay for sure.
Cons: The breakfast was sparse but still blaming it on Covid restrictions.
Good 7.0
Pros: The lobby was beautiful and the check-in process smooth and the staff friendly. The bed and pillows were very comfortable.
Cons: I was not prepared for having to park in a parking garage next to the property. Signage was not great for indicating where we were or how to get to the hotel. We wanted to eat breakfast in the hotel but when we located the area, there wasn't anyone working and not a person to be found. It looked like everything was closed even though there was a sign indicating that we could sit wherever we wanted. It was odd and we waited for awhile before deciding to go out to breakfast.
Excellent 8.0
Pros: The price was good. The bed was comfortable need better pillows but overall great stay. Besides check out we had an okay time
Cons: Had a little problem with getting in the hot tub because their was kids jumping from pool to hot tub other than that it was an okay stay. I wish they had hot tubs in rooms. I was upset 😡 when I check out someone hit our car and the hotel really wasn't to concerned which pissed me off being that we drove from Connecticut and it happen it the parking lot that the Hilton uses for the hotel. I only wish they were a little concerned.
Poor 1.0
Pros: Easy to get off highway to.
Cons: Hair still in the tub, very visible. Dirt behind the bathroom door. Dried boogers on the wall. Not notified I was being charged for parking or the pet fee, my card was just charged without any sort of notification when I was there in person.
Excellent 10.0
Pros: No breakfast being served because of Covid
Cons: Nothing - it was perfect. All my family live in Scranton and I live in Charlotte NC. I hadn't seem them in 18 months. TYLER at the front desk was welcoming, professional and went out of his way to help us Hope he gets a promotion!
Excellent 8.0
Pros: good location, friendly desk staff;good view toward east mountain and city.
Cons: no assistance unloading and loading car; entrance door to 622 very heavy, difficult to keep open; foot operated switch on light did not work; no local daily newspaper available.
Excellent 10.0
Pros: Absolutely beautiful hotel. The staff was wonderful
Cons: The pool was dirty. But the rest of the hotel was very clean
Good 6.0
Pros: Nothing really! The area there's not much parking and you have to pay for parking
Cons: Yes when I arrive in the hallway they was used plates and candy wrappers on my floor which I stood in the 9th floor!
Excellent 10.0
Pros: Room, pool, location
Cons: Pay for parking ($12)
Okay 5.0
Pros: Very clean. Staff very helpful.
Cons: The location was poor. Had to pay for parking. No microwave in room.
Mediocre 3.0
Cons: Yes. I saw alot of dust. Dust In the restaurant. Dust in the bathroom by the restaurant. Dust In the room on my headboard. Dust on the coffee machine in the room. Observered mildew on the curtains which also smelled like mildew. I was disappointed.
Mediocre 2.0
Pros: None
Cons: front desk receptionist was rude. Wifi was not working accurately. FRONT DESK WAS SHOWING HELPNESS. EVEN 9 AM MORNING INDOOR SWIMMING POOL WAS CLOSED. AM BEING CHARGED FOR SERVICES THAT WERE NOT AVAILABLE. NEVET RECOMMEND THIS LOCATION HOTEL. Bad
Mediocre 2.0
Pros: They need to fire the housekeeper on the 5th floor all she do is sit in the rooms on the phone. There were dirty glasses sitting in the hallway when I checked in on Monday an still was there when I checked out on Wednesday I was very disappointed.
Cons: I was loving this hotel when I first got there an then I went to the jacuzzi and it was very dirty as well as the pool very greasey looking. The second day I asked if my room could be cleaned a little an when I returned for the day it wasn't cleaned
Excellent 9.0
Cons: Had to pay for parking.
Excellent 10.0
Pros: The room size and beds are so comfortable
Excellent 9.0
Pros: The restaurant.
Mediocre 3.0
Pros: What I like the best was the large bathroom in the room. It would have been better if the bathroom had better water pressure and if the sink wasn't clogged.
Cons: The room was dirty. The headboard had stains everywhere. The rug needs to be shampooed. You can tell the furniture wasn't wipe down it had something dried up splatter across the dresser. I would never stay in this hotel again.
Poor 1.0
Pros: I called to get refund land last night I stayed two hours and had an allergic reaction. I called 911. Paramedics came. I left to another hotel.
Excellent 10.0
Pros: The staff was very friendly and was patient with us.
Cons: The fact that breakfast was not included
Mediocre 3.0
Pros: Bathroom was bright with good counter space
Cons: Parking was difficult and inconvenient especially since fee was $9.95 per day.
Okay 5.0
Pros: Room was clean and nice. I cannot complain about it at all.
Cons: Having to pay for parking in the Hotel garage. The is a unexplained pending $49.95 charge on my credit card too and I did not charge anything during my stay. I am waiting if I billed this amount or if it will be cancelled by Hilton.
Good 6.0
Pros: Location
Cons: Room wasn't ready at 630pm when checking In
Excellent 10.0
Pros: Proximity to anything downtown.
Excellent 10.0
Pros: Super friendly and helpful staff!!!
Cons: No problems
Excellent 10.0
Pros: The hotel and staff were great! Very enjoyable stay! Great location!
Excellent 9.0
Pros: The room
Cons: All good
Good 7.0
Pros: Location.
Cons: Overpriced for where it is. It's not a tourist destination, it's a college town.
Excellent 8.0
Pros: Front desk staff extremely friendly and helpful
Excellent 8.0
Pros: Everything was very comfortable especially the bed. Great location downtown. Walking distance to great pubs and restaurants.
Cons: NA
Hilton Scranton & Conference Center - Scranton
Rated #7
8.2
Excellent 8.2
Based on 382 reviews
Details
Reviews
C$ 216

Cleanliness
8.0
Comfort
8.3
Facilities
8.8
Location
8.6
Overall
8.9
Overall 8.1 Excellent
Based on 283 reviews
Cleanliness
8.0
Comfort
8.3
Facilities
8.8
Location
8.6
Overall
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
7.5
Location
8.2
Services
7.0
Staff
8.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.5
Comfort
8.8
Location
8.9
Services
8.1
Staff
8.9
Cleanliness
7.4
Comfort
7.6
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
8.6
Location
8.6
Overall
8.8
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.8
Staff
8.8

Mediocre 3.0
Cons: room was filthy
Okay 5.0
Pros: Location
Cons: There was a dog food on floor when we ware arrived in room.. ask for cleaning.. took 4-5 hr to come for cleaning craw..and shower Had a mold on shower curtain.
Mediocre 2.0
Pros: nothing stands out at this point
Cons: The pending $760 being charged to my account for a one bedroom king suite which actually was booked at a rate of 116 per night (for three nights) and should only have been at most $400 It started when I booked a one bedroom suit through booking.com for $116 a night, for 2 nights. That with the hopes of extending to three days being that we were in town because post surgery recovery for my father in law. I book this a week in advance, but arrived at 4pm and our room was not ready even though check in is at 3pm. However we were told that we would be put in another one bedroom suite in 20mins (room 255) It was late friday when we for settled in. But upon examining the room more fully the next day. 1. Broken window seal in the livingroom 2. Cigarette on floor behind sofa bed 3. Sofa bed sheet dirty with blonde hair as well as the comforter for it in plastic in closet. 4. Removing the sofa bed sheet there was a broken plastic knife waiting for someone to sleep on it. 5.Second TV. in the bedroom doesn't work properly We were told that we would be put in another room tomorrow., we never were. Fast forward to checkout Monday, I also went through a whole ordeal with the assistant manager Slyvia when I noticed that I was charged a much higher rate for a room that I did not even get for that extra day I extended. Which would have been the same type of room anyway so should not have been a rate change. Also should have been at my booking rate through booking.com. The hotel claims that I had a room upgrade and the computer is not working so she can't see clearly what the situation is. The computer also had me as checked out Sunday and it is Monday currently while we are at the desk with all our room key card still working. They said that they don't have to honor the confirmation I have if their computer shows different.
Poor 1.0
Pros: The room was ok but not clean enough, no cleaning service
Cons: Yes, check in was 3 hours late, no housekeeping to clean the room. Poor front desk service. They let us wait 3 hours sitting because they are still cleaning the room, so bad i have 2 kids. Never again.
Poor 1.0
Pros: Nothing....
Cons: everything. no security, no breakfast, no service didn't clean our rooms for 4 days, the people in charge didn't know where anything was, couldn't get me get me Clean towels. Did not honor booking.com's pricing. People in the next Room were causing a disturbance at 2:00 a.m. there was nobody to call. We've been to other Marriott courtyards... No resemblance to them.
Excellent 9.0
Pros: I liked pretty much everything
Cons: There was no coffee or drinks in the morning which was a little disappointing. Thankfully there was a Starbucks within a mile of the hotel
Excellent 10.0
Pros: Location
Cons: No bar due to Covid
Excellent 9.0
Pros: Easy access to interstate, shopping and restaurants, coffee shops short drive up the road.
Cons: The clicking not issue was a soap tray in the shower that needed repair. Otherwise the room was absolutely fine!!!
Good 7.0
Pros: Location and the brand name. Cleanliness and space
Cons: The fact that. I booked a room with a view and. Received a room kinda without a view and balcony.
Good 6.0
Pros: I liked the fact that the rooms were very spacious. The location would be more enjoyable if it was better weather because there is a sitting area outside with a view.
Cons: that the entry was so far and there was only one entry to rooms.
Excellent 9.0
Pros: Comfortable bed, nice shower, and quiet stay. Nice experience
Cons: Did not include breakfast or have water fountains
Okay 5.0
Pros: Room Amenities, location.
Cons: Hotel was not flexible in changing room type, also the hotel reeked of both Marijuana and cigarettes, people smoking in rooms. Also, eating areas and hit breakfast not served.
Excellent 10.0
Pros: Hotel employee was awesome! Very friendly and welcoming. He made our stay pleasant. Next time we're in town visiting family - we'll be sure to stay here again.
Excellent 10.0
Pros: Clean, friendly staff, quick check in, nice fire pit!
Cons: No,everything was fine. Thank you.
Mediocre 3.0
Pros: Leaving
Cons: Women at front desk great.. elevator broke... coffee pot in room broke....AC ran all night... it was all or nothing hairs in bathtub
Excellent 9.0
Pros: Close to where our planned itinerary was
Cons: While taking a shower the wter suddenly turned orange-y/rusty. I wanted to take a video of the water wile te shower was running but Then it cleared out by the time my son gav eme my cellphone.
Excellent 9.0
Pros: Fireplace outside, nice staff. Very nice hotel. The starbucks in lobby was good.
Excellent 10.0
Pros: Staff was very helpful and understanding. They had a ski group come in that filled the hotel and no matter how crazy it got, they were always polite and courteous.
Excellent 8.0
Pros: The rooms are SO nice! Was not expecting that at all. Bright and clean looking. The bar has some really good food which as a vegetarian its always hard to find good food when I travel.
Cons: You can't walk to anything, so you are kind of just stuck there in bad weather.
Excellent 10.0
Pros: It was convenient and comfortable.
Cons: no
Excellent 10.0
Pros: The staff was great!
Cons: Not one thing.
Excellent 9.6
Good 6.0
Pros: Large room
Cons: Hot tub not warm and jets not working
Okay 5.0
Cons: The room keys kept getting demagnetized. We went through over 10 keys on our rep night stay. Ridiculous.
Poor 1.0
Pros: When I purchased this deal it did not say that it was for a king bed. We are traveling with my son. I tried to get a refund but they would not work with me. We ended up not even staying at this hotel and lost all of this money.
Good 6.0
Cons: this hotel says that there is an airport shuttle. but we were told there wasn't one available.. and that was the reasine we chise this hotel.
Good 7.0
Pros: The rooms are designed for comfort and convenience. Clean lines and quiet atmosphere.
Cons: Ants in the bathroom
Okay 5.0
Pros: It was available during a busy weekend and had plenty of entertainment options.
Cons: It was outdated in the rooms, poor parking, when I asked for a receipt they could not give me one.
Good 6.0
Pros: Very clean.
Cons: Front desk staff was not there when needed.
Good 7.0
Pros: Comfortable. Nice helpful staff! In internet TV with Netflix is a nice plus!
Cons: Not enough going on in the lobby. Swimming pool was out of service. But they did let us use pool in sister hotel down the road.
Mediocre 2.0
Pros: Nothing. It is grimy
Cons: The room felt very humid and damp even with AC on. They don’t use fitted sheets on the mattresses so the mattresses were constantly exposed (and stained). The crib we were brought was broken and stained. Overall very grimy feel for a courtyard marr
Okay 5.0
Pros: Location. It's getting old and needs refreshing. The staff were very accommodating as far as they could. Even offered to help us move to a new room.
Cons: The toilet tank wouldn't fill up very fast therefore it didn't flush right away. No one on duty who could fix it over the weekend. They offered to change our room but we were settled in. The air condiitoning leaked in the same bathroom Water all ov
Excellent 8.0
Pros: Room was spacious and comfortable.
Cons: Nothing was complimentary, not even coffee in the lobby.
Mediocre 2.0
Pros: The hotel was very nice and the staff was great! They helped make the problems right. I would suggest a new cleaning staff though.
Cons: We booked two rooms. One smelled stongly of cigarette smoke and the other had blood on the sheets, something gross on the pillow, and hairs in the bed, and food smudges on the table. They gave us two new rooms, one had a horrible Oder of mold and mildew.
Good 7.4
Pros: Comfortable bed Good location
Cons: No hot water until 5.30am each morning Cleaning of room not great with sink left dirty
Good 7.0
Pros: Clean
Cons: Whirlpool was tiny. Could not go in there with other people. Hot water in shower took 7-10 minutes to heat up.
Good 7.0
Pros: Great value. Very clean and comfortable.
Mediocre 2.0
Pros: The room was beautiful and the staff was great. They did their best to provide good customer service in spite of numerous problems.
Cons: The room was dusty.The fridge was iced up and did not work. There was a airline receipt in the drawer from 10 days ago.The turbo oven in the Bistro was not working and my burger was frozen. The pool and hot tub were closed when I tried to swim.
Good 6.2
Cons: $15 for glass of wine Wifi not working
Excellent 10.0
Pros: Rooms were beautiful and smelled so nice!!! I'd definitely come back!
Good 7.0
Pros: Staff was friendly.
Cons: Bathroom needs to be up-dated.
Excellent 10.0
Pros: Staff was beyond excellent as the were extremely helpful and freindly. The hotel provide a taxi to pick me up at the airport at 2am.
Good 7.7
Pros: The room was clean, amenities more than fine for what I was staying for (just one night to crash after an event in Scranton), and looks like it would be a nice place to stay for a longer visit too. The in room coffee maker and fridge were great additions, and the Noon check-out time is nice for a late-riser like myself – even 11:00 can be a little early sometimes. And kudos to the front desk employee who helped change my night when I was checking in – I accidentally booked the wrong night online and didn't realize until I was in the lobby but he switched it no problem and with no additional fees!
Cons: Signage, the hotel is tucked up a driveway completely hidden from view from the road and the only sign they have is about the size of a Dunkin' Doughnuts drive-thru sign, on a dark road no less. There's a bigger sign once you get on the driveway obscured by trees but you can't see it from the road at all and I drove right by it the first time. They need a bigger and better lit sign so the driveway's easier to pick out, especially since there's two other Marriott brand hotels a stone's throw away up the road.
Courtyard by Marriott Scranton Wilkes-Barre - Scranton
Rated #8
8.1
Excellent 8.1
Based on 283 reviews
Details
Reviews
C$ 165

Cleanliness
8.8
Comfort
8.6
Facilities
8.4
Food
8.5
Location
7.9
Overall 7.8 Good
Based on 423 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.4
Food
8.5
Location
7.9
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
4.0
Cleanliness
8.4
Comfort
8.0
Facilities
7.3
Food
8.5
Location
7.5
Cleanliness
6.0
Location
6.0
Overall
5.0
Staff
6.0
Value for money
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
8.6
Facilities
9.3
Location
8.6
Overall
8.6

Good 6.0
Pros: Nice room with everything I needed. Hotel staff in the evening was great but others were horrible!!!
Cons: Girl working the front desk was EXTREMELY rude!!! Also, a guy answering the phone was not playing with a full deck either. Just wanted to inform him I was running late for check in but he couldn¿t understand me!!!! But hotel employee was totally rude
Mediocre 2.0
Pros: Location
Cons: Lobby and halls very dirty. The hall my room was on smelled like Marijuana. Pool and jacuzzi were out of order my entire stay. I had chosen the hotel partly for that reason. Always a very lage group of people in the lobby that were frightening at best.
Okay 4.0
Pros: Room was very clean, staff very friendly friendly
Cons: There were women fighting in the parking lot on several nights, people look like they are living there and are just hanging around outside, permanent, homemade "Do not disturb" signs on a door on the 4th floor, I felt very unsafe at this hotel.
Okay 4.0
Pros: The room was nice
Cons: The room was nice but the hall outside the room smelled like smoke. The area around the hotel was not a good. There was a party in the parking lot outside our window at 4:30 am and again as we left at 8:00 am
Excellent 10.0
Pros: It's the best
Good 7.0
Pros: enjoyed room size (suite) -- additional sitting areas. room lighting -- excellent.
Cons: desk front clerk was not welcoming. barely looked at us during check-in process. told us that complimentary breakfast would be served between 6:30 and 9:30. no breakfast ever appeared.(we don't fault her - problem of hotel.)
Good 7.0
Cons: Staff in checkimg in was unprofessional
Mediocre 3.0
Cons: Never stop there again. Horrible motel
Good 7.0
Pros: Location
Cons: Room cleaning
Good 7.0
Cons: No coffee in lobby, 2 ice machines for whole hotel
Excellent 8.0
Pros: It was convenient for us on our travels, and a fair price.
Cons: When we check, in the front desk person (young women)seamed to have a chip on shoulder. She wasn't friendly and seemed exasperated with every one of our questions and requests. The next morning, the staff was very helpful.
Poor 1.0
Pros: Room layout
Cons: Staff not friendly, clerk was on cell phone during check in. Adjacent room was awfully loud and I was woken at 2 am to a couple fighting, screaming and crying for several hours
Excellent 8.0
Pros: Location and price
Cons: Cleaner used in room had strong smell
Poor 1.0
Pros: the location
Cons: The young woman at the front desk was not very accom odating there was an issue with debit card she said I had to give her a $200 cash deposit to hold TV only had 4 channels no one answered the front desk phone
Okay 5.2
Excellent 8.0
Pros: Better than expected for the cost. The room was clean, the location and hotel quiet and the staff friendly and attentive.
Mediocre 2.0
Pros: Location and room was very clean. Daytime desk attendant was very attentive and professional. Price was very good.
Cons: Evening attendant was rude. 1st room was very Smokey. 2nd room door card quit working. Slamming doors all hours of night. Breakfast was barely offered, during vivid, but much more could have been offered. Milk, juice,cereal boxes etc.
Excellent 8.0
Pros: Staff was helpful. Room was nice.
Cons: No
Excellent 10.0
Pros: Staff were amazing
Cons: Room wasnt fully cleaned. Towels stained
Excellent 10.0
Pros: Very was organized
Good 7.2
Poor 1.0
Cons: TV not working. 4 rooms before getting one that was fit. Receptionist gave key to an occupied room, one that had not been cleaned, one tv was not working. She was on her phone every time I went to talk to her
Mediocre 2.0
Cons: Dirty room. Found a dirtysandal under the bed. Dirty bed sheets with hair and stains. Water does not get hot. Coffee machine dirty. Very noisy. Piles of trash and vomit in hallways. Dirty pool area, broken lights. Very loud, marijuana smell. Bad service.
Excellent 10.0
Pros: Friendly and clean
Good 6.0
Pros: It's relatively new. The rooms are clean.
Cons: I've stayed there 3 times. The young lady that works the front desk in the evening hours has been quite rude and had an attitude during all my visits.
Mediocre 2.0
Pros: Location was ok for us on our trip north
Cons: Shower was cold in the evening Room did not have towels for us to use for our shower Staff were not present Friday morning when we checked out Breakfast offered was not acceptable. Covid does not mean real food cannot be served or offered for breakfas
Excellent 8.0
Pros: Staff was pleasant. And the room was surprisingly decent.
Mediocre 3.0
Pros: Location
Cons: No laundry detergent. Paper thin walls. Kids in the hot tub.
Excellent 10.0
Pros: The room was very clean and nice. Our TV volume was not working so the staff was nice enough to move us to a better room. Will definitely stay here again.
Poor 1.0
Pros: Nothing.
Cons: Please check text from  I want a full refund
Excellent 9.6
Mediocre 3.0
Cons: Guest were extremely noisy, the smell of weed was all over the building, guest above us was extremely noisy..banging, something kept hitting the floor over and over again. When we prompted the staff, nothing happened.
Okay 4.0
Poor 1.0
Pros: Close proximity to conveniences and attractions.
Cons: The staff was not friendly and not very well trained, overall the hotel was not clean, no food or coffee served, not enough pillows in room and no towels for the bathroom. Absolutely horrible and shocked Wyndham puts their name to this location.
Poor 1.0
Pros: Morning shift front desk clerk was nice
Cons: I’ve stayed dozens of times at this location in the past but recently the experience was substandard. The TVs do not work and the staff will only advise that if you have a tv that works it may not get cable. I was told no blanket or pillow for the
Mediocre 2.0
Pros: Location
Cons: The hotel staff after 10pm was M.I.A. I attempted to call front desk 7 times with no answer from room phone. I think the Inexpensive price reflects the customers. My daughter n I had to get up early but we’re kept up by large party in room above u
Okay 5.0
Pros: I really like microtel in general, but this one wasn’t as it usually is, so there wasn’t anything I liked best about it specifically.
Cons: I’ve stayed here several times. I noticed this time that it wasn’t near as clean and well kept.
Mediocre 2.0
Pros: Room was clean
Cons: 4 floor very noise small room My son stay on 2floor It was better
Poor 1.0
Cons: Bed and pillows
Okay 5.0
Pros: Location
Cons: Carpet in the room was dirty. Water pressure in the hotel room was not strong must have installed water saver shower heads. Toilet bowl was not securely put in, it rocked.
Good 7.0
Pros: Staff was wonderful! Room was clean and cozy.
Cons: The smoke alarm kept going off in my room early in the morning. No one was available to remedy the situation.
Mediocre 2.0
Pros: Close to casino
Cons: Hotel was dirty, rooms were dirty. Stayed once prior and stayed again due to location to casino. Television did not work, switched us to another room that wasn’t cleaned, it was an upgrade which was nice but house keeping wasn’t done.
Okay 4.0
Pros: Good breakfast and comfy beds
Cons: No hair blower in room Tv not working. Front electric door did not work.
Okay 5.0
Pros: The location was great and it was a good rate for our birthday getaway.
Cons: There was a woman who worked the front desk that was rude and made it seem like we were inconveniencing her for ask for more coffee which was brewed just not out of the kitchen.
Good 6.0
Pros: Always the right amenities. Well designed rooms.
Cons: Staff was indifferent. Staff only said a handful of words at check-in. Had to ask multiple questions about which entrance was best to park. Was not pleasant.
Okay 4.0
Pros: There were no bedbugs.
Cons: I'm not sure who would stay here more than once, unless the rates were reduced to around $--/night.
Good 7.0
Pros: The staff was friendly & helpful. The room was clean.
Cons: The tv wasn't working. We did let the front desk know & were told someone would check it out, but never did. The breakfast buffet was not very good & was a sugar & carb fest. The pool was closed for repairs.
Good 6.0
Pros: Price and location
Cons: We were supposed to get a “king size” bedroom but we got a “handicapped” room with oversize bathroom and no sofa or sitting area and double bed.
Okay 4.0
Pros: The breakfast was convenient and the lady running it was very pleasant.
Cons: The hotels were very busy and higher priced than what you would expect. So price was not worth the hotel stay. Queen double room. It wasnt very clean and we stayed for 3 days and the maid service was clean towels. Never beds made, trash emptied, or swept.
Okay 5.0
Pros: location.. close to PNC park
Cons: The admitting clerk could have been nicer.
Okay 4.0
Pros: Nothing in particular.
Cons: Hot tub was out of order (reason for booking) Pool water cloudy Bathroom out of order in pool area Water fountain out of order in exercise room Rooms are small
Excellent 8.4
Good 6.0
Cons: The manager was very rude and unprofessional the maid got mad because I refused her services to clean my room since I was woken from my sleep won’t stay or recommend this hotel to anybody
Poor 1.0
Pros: What I liked best is the breakfast included eggs and sausages and not just donuts and muffins.
Cons: The room was not cleaned when I walked into it. The beds were unmade, the toilet seat was up, and there was trash in the room. I felt like I walked in to a germ infested room. Also the wrong credit card was charged.
Excellent 9.4
Pros: Room was clean and very comfortable.
Poor 1.0
Pros: Location was convenient for our funeral. Pool.
Cons: I had no problem with the hotel. The problem was with your service. I booked and paid for a room with 2 queen beds. When I checked in and got into the room, there was only 1 bed. They were sold out and could not offer me any other room.
Poor 1.0
Pros: Terrible internet in all areas. Walls are paper thin so probably not fireproof.
Cons: Room had garbage and clothes from last guest. Coffee supplies had not been replenished.Very noisy hotel. 2nd night had complaints that our room was noisy, but it was the kids partying in the other room. We were asked to leave, which we gladly di
Excellent 10.0
Pros: Very clean and comfortable environment. Breakfast was fabulous.
Cons: Nothing
Good 7.1
Pros: Room was clean and very nice.
Cons: It was very noisy not only does it backup to 81 but there is an incline so the truck noise increases because the trucks shift their engines there to get up the incline. I sleep like a rock but I even had problems with the noise. Needed to keep TV on loud so outside sound was drown out. There are about 5-6 brand name hotels in same area all backing on 81 so they probably have same situation. If you get a front room this can probably be avoided. I noticed the sound was decreased in the front parking area. Only protein offered at breakfast was hard boiled egg--mostly carbs-muffin, toast, waffles--gluten free offerings
Good 6.8
Pros: The room smelled very fresh when we arrived.
Cons: Our room was not cleaned the second day. We left at 11:30 am and returned at 10:00 pm. After a long day it was disappointing to return to an uncleared room. We DID NOT have the "Do Not Disturb" sign on our door.
Good 6.0
Pros: Staff was friendly and accomodatng
Cons: Purposely booked this hotel because of the indoor pool. The Jacuzzi was very undesirable due to a loud constant irritating noise. The tiles around the pool were very, very slippery. A definite hazard.
Excellent 10.0
Pros: Clean, staff was very accomodating
Excellent 8.5
Cons: Everything was good except the loud obnoxious people next door. We had an early flight in the morning and barely got any sleep.
Excellent 10.0
Pros: This Microtel is very nice. Microtel is a simple, clean, basic place to stay and this one is new and a great example. It is right down the street from the VA Medical Center and the Mohegon Sun Casino and right off Interstate 81. The room was very basic but clean and nice and the staff was very friendly and helpful.
Microtel Inn & Suites by Wyndham Wilkes Barre - Wilkes-Barre
Rated #9
7.8
Good 7.8
Based on 423 reviews
Details
Reviews
C$ 112

Cleanliness
7.9
Comfort
7.9
Facilities
4.0
Location
8.2
Overall
5.6
Overall 7.8 Good
Based on 244 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
4.0
Location
8.2
Overall
5.6
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
6.0
Value for money
2.0
Cleanliness
7.8
Comfort
7.5
Location
8.0
Services
7.1
Staff
8.1
Cleanliness
7.7
Comfort
7.5
Location
8.0
Services
7.3
Staff
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
6.0
Location
8.7
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Facilities
3.0
Location
8.3
Overall
5.3
Cleanliness
8.1
Comfort
8.2
Location
8.3
Services
7.7
Staff
8.2

Poor 1.0
Pros: Nothing. Should have closed 25 years ago.
Cons: Property needs major maintenance or demolishing. Drains very slow, Toilet very low to floor. Ceiling stained. Bedspread stained. Pillows almost fall apart.
Excellent 10.0
Pros: Everything very polite
Cons: There wasn't anything I didn't like 🙂
Excellent 10.0
Pros: Homey feel
Cons: Always spotless and friendly staff
Excellent 10.0
Pros: Clean and convenient. Very close to shopping and food.
Cons: The location was perfect for what we had to do.
Good 7.0
Pros: The location is next to all food, stores The employees are so friendly and helpful
Cons: That the microwave, door to room ,(it stuck so bad, and when you closed it you had to slam it, as did other guests, because we felt their slams as I am sure they heard mine) , should be checked after guest leaves to make sure that they are working for the next guest,. 11pm and I go to eat something and micro doesn't work and is bolted down, so could not be changed out And the cable stations, I appreciate having tv, but when u are offered 20 channels and you get 3 that's not fair, and the are channels ones that I don't care for content because of my beliefs
Good 6.0
Pros: It was quiet
Cons: There was a staff member who was extremely rude .as well as our room was dirty like no one vacuumed there was powder or something white on the floor and cheese mix we didn't even eat on the floor.
Good 6.4
Mediocre 3.6
Excellent 9.0
Pros: It's near Walmart/Arby/Gas Station/Denny/Perkin/etc etc withing walking distance or less than 2 min drive
Cons: TV.... weird channel
Okay 4.5
Pros: Location to where my training was located
Cons: Bed was uncomfortable room smelled. It’s really the people who frequent this location that is bad. People strung out on Heroin. During the day I heard police raided the motel, apparently someone was waving a gun in the parking lot.
Good 7.0
Pros: Convenient location.
Excellent 8.0
Pros: Priced Right and very clean.
Cons: Not enough smoking rooms.
Okay 4.0
Pros:  
Cons:  
Excellent 8.0
Pros: The price was right! Race weekend hotel prices are crazy high and this fit our budget.
Okay 5.0
Cons: The room smelled. And I didn't really feel safe. There were some creepy people outside.
Excellent 10.0
Pros: Location for our needs, cleanliness and helpfulness of the staff.
Cons: No.
Excellent 9.0
Pros: Friendly check-in staff; put us on first floor when he realized my husband was in a wheelchair.
Cons: Confusion with TIME breakfast started. It is listed in the book earlier than staff told us. My husband is diabetic and went down to breakfast at the earlier time. He came back upset as he MUST eat shortly after taking meds. We had to go elsewhere to eat.
Excellent 9.0
Pros: It's location and the staff.
Cons: No.
Excellent 10.0
Pros: I loved the Jacuzzi tub.
Cons: The bed was a little hard for my liking.
Good 7.0
Pros: Location.
Excellent 8.0
Pros: Quiet location
Cons: Could not change room to smoking upon arrival.
Excellent 8.0
Pros: Clean and tidy, friendly staff close to our job site
Cons: Mattress was a bit thin
Good 6.0
Pros: The Desk Clerk was very knowledgable, in addition to being very hospitable!!! The Housekeeping Staff were very nice. It was a quite room even though it was very close to the Interstate, and Turnpike. We will return!
Cons: Check Out was 11:00 am. A woman started calling at 10:30 to advising the need to be out by 11:00, and (2) additional times before 11:00. We left at 11:05am. I feel she was annoying; if you want the guests out don't interrupt them 3X to answer your calls!
Okay 4.0
Cons: Continental breakfast consisted of donuts and juice from 6 to 9. I went to breakfast at 8:45 and they were out of donuts and juice. Very cheap minded management.
Good 6.0
Pros: Location
Cons: Skimpy breakfast.
Good 7.4
Pros: Clean and comfortable with hbo and WiFi
Cons: Needs thorough carpet cleaning. While everything else was very clean the dirt on the floor and carpet were troubling.
Knights Inn - Scranton/Wilkes-Barre/Pittston - Pittston
Rated #10
7.8
Good 7.8
Based on 244 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.9
Facilities
8.0
Location
8.6
Overall
7.6
Overall 7.8 Good
Based on 224 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
8.0
Location
8.6
Overall
7.6
Cleanliness
7.9
Comfort
8.0
Location
8.7
Services
7.6
Staff
8.3
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Location
8.6
Services
7.9
Staff
8.4
Cleanliness
7.5
Comfort
7.0
Location
7.6
Services
7.0
Staff
7.8
Cleanliness
8.7
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
7.5
Cleanliness
8.6
Comfort
9.7
Location
8.6
Services
8.3
Staff
7.8

Good 6.0
Cons: “Ran out of breakfast” room was never cleaned. Found old wrappers from previous guest. Moldy coffee left in coffee pot
Excellent 8.0
Pros: Staff was friendly. Room was clean. Comfortable bed.
Cons: Did not like the setup of room. The pull out sofa was small and right next to the air conditioner. TV was on the side of the bed. Awkward position watching t.v. Breakfast was a tiny selection and the yogurt had expired three weeks ago. I was also charged more than I had expected to be.
Excellent 10.0
Pros: Nice location, friendly staff
Cons: Lack of breakfast items, but was busy at the time.
Excellent 8.0
Pros: Staff members were very helpful & friendly great location clean & comfortable, slept like a baby! Plus you can bring your furry friend / family member
Cons: Light maintenance issues such as the vent/ light in bathroom was really dirty, light bulb replacements in rooms + hallways, elevator inoperable for a day by our room however was operating later that night. Indoor pool/hot tub wasn't open
Mediocre 3.0
Pros: Location
Cons: The price for what you got
Mediocre 2.0
Pros: Close to Montage and it has a kitchen
Cons: it was the dirties hotel I ever stayed in
Good 6.0
Pros: size of room and the kitchen
Cons: cleanliness
Mediocre 3.0
Pros: Nothing
Cons: Not provide bottle water for purchase or free in fridge.
Good 7.0
Pros: Location, lots of closet space, large bathroom, separate bedroom and living area.
Cons: Breafast was mediocre, pool was small. Electical issues caused the power to go out several times. We were forced to walk up and down 3 flights of stairs and could not stay in our room as there was no air conditioning (hot & humid Aug days)
Good 6.0
Cons: I was disappointed in the housekeeping. The room never got cleaned one of the days.
Excellent 10.0
Pros: Very quiet. Extremely functional.
Excellent 10.0
Pros: A great hotel that was very clean, well stocked and located right off of I-81. I loved the couch and pillow - and the Internet connected TV.
Excellent 10.0
Pros: Stayed here on our way to Pittsburgh. Wish we were staying here the entire time. Great hotel and great staff. Loved the rooms. Very up to date and clean. Also easily accessible from the highway.
Cons: Nothing
Excellent 10.0
Pros: Great experience
Excellent 9.0
Pros: The location and the cleanliness
Cons: None
Excellent 10.0
Pros: Location, and the room was a great value.
Cons: No.
Excellent 9.0
Pros: Great location, friendly staff, pet friendly
Cons: Pool and hot tub were not working
Excellent 10.0
Pros: Findlay staff and good location
Excellent 10.0
Pros: clean free breakfast
Cons: room on lobby floor was bit noisy from the parking lot.
Poor 1.0
Pros: Location
Cons: Personal at the front desk was rude. Told us that all room were taken and had only one room left with queen bed . The parking lot suggested otherwise.Anyhow, I believe if we had the right color, the service might have been better. Asked 4 dble or king sz
Excellent 10.0
Pros: Everything was easy and a nice room.
Cons: No bar
Poor 1.0
Cons: They advertise as pet-friendly under amenities and then charged me $100 a night for having a pet.
Poor 1.0
Pros: The breakfast.
Cons: The hotel rooms were not clean by any means. We had issues while switching rooms, bc they wanted to put us in a room the gentleman ahead of us just complained about. Next room, even more disgusting than the first!
Good 6.0
Pros: Friendly staff, nice to have appliances in the room.
Cons: Faucet leaked, couch was stained, paint was poor in the bathroom. Hot tub wasn't functioning. Luggage carts were missing. Nightstand tipped over when my daughter pulled out drawers.
Okay 5.7
Pros: Convenient commute to montage mountain
Cons: The maid only came to clean the room once out of the three days and then didn't have new towels Breakfast left quite a bit to be desired
Good 7.0
Pros: The kitchen and supplies.
Cons: I'm diabetic, there were very few choices for me at breakfast. They had a section labeled hard boiled eggs, but both days they did not have any available. I had to eat out both mornings because the "hot breakfast" meant waffles and oatmeal.
Okay 5.0
Pros: Great commute to montage mountain.
Cons: Some of the door handles in the room didn't work and there was an odd stain on the bathroom floor.
Excellent 8.2
Pros: Good work area and reasonable on site facilities
TownePlace Suites by Marriott Scranton Wilkes-Barre - Moosic
Rated #11
7.8
Good 7.8
Based on 224 reviews
Details
Reviews
C$ 167

Cleanliness
7.7
Comfort
7.9
Facilities
7.5
Location
8.0
Overall
7.2
Overall 7.4 Good
Based on 371 reviews
Cleanliness
7.7
Comfort
7.9
Facilities
7.5
Location
8.0
Overall
7.2
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.0
Overall
9.0
Cleanliness
7.6
Comfort
7.7
Location
7.9
Services
7.0
Staff
7.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Staff
9.0
Cleanliness
7.3
Comfort
8.0
Facilities
7.3
Location
8.0
Overall
7.0
Cleanliness
7.6
Comfort
7.7
Location
7.8
Services
7.2
Staff
7.8
Cleanliness
7.8
Comfort
8.0
Facilities
7.0
Location
7.9
Overall
7.5
Cleanliness
8.0
Comfort
8.2
Facilities
7.0
Location
8.3
Overall
6.6
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
7.6
Staff
8.3

Good 7.0
Cons: The sink in the bathroom leaked.
Okay 4.0
Pros: Location and Clean
Cons: When I got there they told me they had no more King rooms left even though that is what i reserved. Other guests were screaming in the AM and slamming doors.
Excellent 8.0
Pros: Room was immaculate and very comfortable. Desk staff was very accommodating and sweet.
Okay 5.0
Pros: Fast check in
Cons: Auto charged my debit card on check out for incidentals we didn¿t use. Tied up $45 for a week that couldn¿t be used. Why do we get charged for things we didn¿t use and then have to wait up to a week to get the money back??
Mediocre 2.0
Pros: Spacious room
Cons: 2 mice found in room, smelled like smoke
Good 6.0
Pros: comfortable bed
Cons: horrible connection/service
Excellent 9.0
Pros: close to interstate, great beds/pillows
Cons: sorry no bar/restaurant etc due to COVID
Good 6.0
Pros: There was no breakfast. Website said there was.
Cons: Smokers on the floor we stayed on. Awful smell
Excellent 10.0
Pros: Close to everything....walking distance
Cons: 0
Excellent 8.0
Pros: Simple
Good 7.0
Pros: Comfy bedding and towels.
Cons: Traffic noise was a major detraction. The night clerk didn’t have the room we reserved and mumbled something about Covid rules then found a similar room on the highway side. Unfriendly and seemed bothered by our 11 PM arrival.
Excellent 10.0
Pros: Convienent
Cons: The rooms was small and outdated for the times.
Excellent 10.0
Pros: It was clean and great location
Cons: Restaurant was not open
Excellent 10.0
Pros: location
Cons: breakfast to go
Okay 5.0
Pros: Staff was friendly and I was able to use the fitness center without having to wait.
Cons: My son and I were greatly disappointed about the pool being closed. If I would have realized sooner we would have to access to the pool I would have booked with a different hotel.
Good 7.0
Pros: Location was convenient
Cons: Lobby mask policy should be removed - just annoying - also, you shouldn't make employees with COPD wear masks, not cool at all to mess with someone's breathing. AC in gym was broken.
Excellent 10.0
Pros: Convenient check-in, cleanliness and service
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: it was a clean room and friendly staff
Okay 4.0
Pros: It was very inexpensive
Cons: Outside maintenance needs to occur. I saw a spider web in the lobby. The refridgerator in my room was not cleaned out.
Good 6.0
Pros: We enjoyed the location the best, as it was close to everywhere we needed and wanted to go for the duration of our stay.
Cons: We really did not enjoy the bathroom in our room at all; It was very small and cramped for two people. The actual shower refused to get hot unless you kept it running for 10-15 minutes which was really disappointing and inconvenient.
Excellent 8.0
Pros: Decor
Cons: Tv service, no microwave in room
Poor 1.0
Pros: Nothing.
Cons: Not as described. There is no way this is a 3 star hotel. It was seedy, extremely dated, dark, and just very unpleasant. I was so uncomfortable I left and checked into a more expensive hotel. Ugh.
Poor 1.0
Pros: You could walk a couple of different places to eat.
Cons: This Hotel was the absolute worst Four Points I've ever been to. The first room they gave me had lights that didn't work and a toilet already clogged with soiled toilet paper, then the remote control didn't work. Changed rooms, just as bad. Stay away!
Mediocre 2.0
Pros: Location
Cons: Not clean. Room was smelly and i couldn’t sleep.
Mediocre 3.0
Pros: Nothing
Cons: The mildew and mold effected my breathing. Had to turn on the air conditioning to 68 degrees
Good 7.0
Cons: Renovation of lobby was great. Rooms, not as much.
Okay 5.0
Pros: location
Cons: dated, no second chair in the room to eat dinner or relax / Said that the pool was closed. Upon arrival it was open but now we didn't pack our suits . Beds were a little uncomfortable.
Good 7.0
Pros: Decent overall.
Cons: I don't like that they have soap and shampoo dispensers in the shower rather than sealed individual bottles. The tops open right up so anyone can tamper with it.
Good 6.0
Pros: Great location
Cons: room had a smell of cigarette smoke
Poor 1.0
Pros: That we didn't end up staying there
Cons: Not having the pre-paid rooms available.
Good 7.0
Pros: Location- right off the highway and conveniently located to start again the next morning. Having the internet was great and room was clean.
Cons: Noisy. Placed by the elevator. Heard it all night and guests that checked in later that night running through the halls and talking.
Mediocre 3.0
Cons: First room we received was dirty, bath was clogged in 2nd room. Even 2nd room was a little run down...
Good 7.0
Pros: The hotel itself was nice enough. I wish they offered room service. It would save alot of trouble on my part.
Cons: When we got there we were told the pool was closed because the city was having water issues, but the rest of the water was fine. We were told that the pool would be open in the morning, but it didn't. I would have stayed at a different hotel had i known.
Okay 4.0
Pros: The lobby was modern looking and relaxing. The pool looked nice but I did not use.
Cons: The food was terrible. Chicken was undercooked and only one person manning the bar/restaurant, who disappeared when we were trying to receive our check. The bed in room was very hard, bathroom tiles had mold, and shower did not produce enough hot water. It was also loud location, even though our room was not facing the main road.
Good 6.0
Pros: Location
Cons: Wasn't very clean...not filthy but not spotless either.
Okay 5.0
Pros: Location
Cons: Food
Mediocre 2.0
Pros: The bed was comfortable and the front desk staff member who checked us in was super friendly and professional.
Cons: Our room was disgusting, complete with toenail clippings all over the floor and a bathroom that was disgusting. We will never stay in this hotel again and you should avoid staying here, too.
Excellent 10.0
Pros: Huge pancakes, my kids liked it. I had scrambled eggs a tomato. Yum.
Cons: It was wonderful.
Okay 5.0
Pros: Close to highway.
Cons: Room had no shampoo, soap etc. All dispensers in shower were empty. Tiny minifridge, no microwave (although listed in amenities). Staff advised a microwave had to be reserved ahead. Room ice cold on arrival.
Excellent 9.7
Pros: Very friendly and helpful staff. Very good food. Great value.
Cons: Difficult to get the room key to work.
Excellent 8.5
Pros: For the good, first would be the beds and pillows. They were very comfortable and I slept well each night. The room was neat and clean. The public parts of the hotel were well kept and inviting. The location of the hotel was decent, only about a mile from downtown. It's an easy ride to downtown as well. I read several negative reviews of the on site restaurant. Although I only had breakfast there, I would disagree with those reviews. The breakfast menu pretty standard for the north. The food was prepared well. The service was quick, without feeling rushed. Our server was pleasant and engaging. And I felt that the pricing was comparable to what you would at an off site diner. Definitely not gouging.
Cons: There were only a few minor quibbles I had with the hotel. The walls were pretty thin. There was family with children in the next room. I knew this because I could hear the children well into the evening. It didn't bother me or keep me up, but I was aware of it. In fact, they may have had the worse if it as I am a snorer. Secondly, though clean and functional, the bathroom looked as if it could use a refresh. And lastly, the hot tub could have been a bit warmer. As I said, these were minor quibbles. Overall, I was pleased with my stay at the hotel.
Excellent 9.7
Pros: Nice clean room. I had a very comfortable stay.
Cons: The hotel walls are quite thin. Could hear a good bit of hall noise.
Excellent 8.5
Pros: Rooms were clean, I give amenities a 9
Cons: Not enough restaurants/shopping in the area. No fault to the hotel but, we had to drive abt 15 mins away to an area with a mall and restaurants.
Mediocre 2.0
Pros: Nothing
Cons: I was told my room was not available when I went to check in at 11pm.
Good 6.0
Pros: Friendly staff.
Cons: Housekeeping did not check my room on the second day; SPG would not credit points for my stay due to having booked it through a Kayak.
Good 7.4
Pros: Room was kept clean. King bed was comfortable. Desk staff were very nice in general, and great about extending my stay another night without an upcharge. Good workout room. Conveniently located near I-81.
Cons: Lacks fridge or microwave access. One only elevator was operating, which had been the case for nearly a month. They're expecting the issue to be resolved by July '15.
Excellent 10.0
Pros: We thought that the remodeling that had been done was very nice and up to date. It had a relaxed modern feel to it.
Four Points by Sheraton Scranton - Scranton
Rated #12
7.4
Good 7.4
Based on 371 reviews
Details
Reviews
C$ 130

Cleanliness
6.4
Comfort
6.5
Facilities
6.5
Location
7.1
Overall
7.0
Overall 6.5 Good
Based on 148 reviews
Cleanliness
6.4
Comfort
6.5
Facilities
6.5
Location
7.1
Overall
7.0
Cleanliness
6.1
Comfort
6.6
Location
7.2
Services
6.0
Staff
7.6
Cleanliness
6.3
Comfort
6.6
Location
7.4
Services
6.1
Staff
7.7
Cleanliness
6.7
Comfort
6.2
Location
7.0
Services
6.1
Staff
7.2
Cleanliness
6.8
Comfort
6.6
Facilities
6.5
Location
6.7
Overall
7.0
Cleanliness
5.7
Comfort
5.9
Location
6.0
Services
5.3
Staff
6.6

Poor 1.0
Pros: Guy at the desk was nice
Cons: Everything else... the bed sheets were covered with hair .. the towels had several yellow stains, the door¿s safety lock was broken, the AC smelled, yellow stains on the walls, sticky microwave.. and more.. absolutely worst experience ever I checked ou
Good 7.0
Pros: Room
Cons: The outside looks crapy but room looks good
Poor 1.0
Cons: Worst place I’ve ever stayed nasty and poor service and accommodations were horrible
Excellent 8.0
Pros: William at the front desk was the most positive and kind man! He made sure our stay was up to par as they are doing some remodeling all around the building. He was so helpful and made our stay genuinely lovely.
Cons: Since there is a bit of construction going on, there was some dust and debris in the hallways but that wasn’t a big deal at all and we totally understand!
Okay 4.0
Pros: It was cheap
Cons: The room that I was in had a bad odor when I walked in.
Okay 4.0
Cons: Not clean
Mediocre 3.0
Pros: The room I was given was quiet.
Cons: Hotel under construction and debris everywhere. Office trashed/ I don't think I have ever seen a hotel that presented so poorly. Bed sheet had a stain and rug was tattered. Would not recommend this place.
Mediocre 3.0
Pros: Throw desk clerk (owner?) was friendly. They have large vehicle parking. Location was good.
Cons: I am not usually critical, but this place was awful. Non-smoking room with cigarette burned in bed linens, the room smelled so bad with some overbearing deodorant that I had to wash my clothes and throw my N95 mask away.
Excellent 10.0
Pros: Location.
Cons: Ended up stsying 2 nights never emptyed garbage from day 1.
Poor 1.0
Pros: There is not even one thing I can say good about this hotel room. It should have been free. Even then, had I not paid in advance and been so tired I would have left immediately upon seeing the room. I don't even think it was up to code.
Cons: This was the nastiest room I have ever seen. I slept fully clothed on the top of the bed and put nothing personal of mine on the floor. The pictures posted on line were drastically over exaggerated. I took pictures and would really like my money back!
Excellent 8.0
Pros: very friendly front desk, good internet, adequate breakfast
Cons: rooms clean but need maintenance
Excellent 9.0
Pros: The hotel few is the most attractive about the facility, but the hotel staff are very conscious about guest comfort and they do what ever is asked. The room is outdated but comfortable and generally clean, though thru could do a bet job. It's def worth it
Cons: No. We are repeat guests
Excellent 8.0
Pros: location near Montage Mountain
Cons: no. It could use an updating though
Good 7.0
Pros: Clean room
Cons: Nothing
Mediocre 2.0
Pros: Location to highway
Cons: Room smelled, the breakfast was not as advertised, I woke up to my toddler crying because there were spiders in the bed in the middle of the night. Not worth the money!!!!
Rodeway Inn Moosic - Scranton - Moosic
Rated #13
6.5
Good 6.5
Based on 148 reviews
Details
Reviews

Cleanliness
5.0
Comfort
5.2
Facilities
3.3
Location
6.6
Services
4.6
Overall 5.1 Okay
Based on 167 reviews
Cleanliness
5.0
Comfort
5.2
Facilities
3.3
Location
6.6
Services
4.6
Cleanliness
6.0
Comfort
6.0
Facilities
2.0
Location
6.0
Staff
8.0
Cleanliness
4.3
Comfort
4.8
Location
5.7
Services
4.0
Staff
5.2
Cleanliness
4.9
Comfort
5.4
Location
6.7
Services
4.6
Staff
5.9
Cleanliness
5.3
Comfort
5.3
Facilities
6.0
Location
6.6
Services
5.0
Cleanliness
5.5
Comfort
5.3
Facilities
2.0
Location
7.1
Services
5.0
Cleanliness
4.9
Comfort
4.9
Location
6.3
Services
4.6
Staff
5.0

Okay 4.0
Pros: Location close to attractions, parking free, walked everywhere. The night was quiet.
Cons: tv was so fuzzy it was unwatchable, mirror was totally smeared, Reported tv, someone came said needs new cable cord. Last I heard.
Poor 1.0
Pros: I did not enjoy my stay. It was not clean. Rooms are non smoking but it smells like stale smoke. The bathroom had mold-even on the shower curtain. The carpeting in the room felt thick and moldy. No microwave. No fridge. The tv didnt pick up many channels on their stolen directtv service. Some rooms had broken windows. There was an old noodle stuck on the wall by the bed. Also a strange white dried substance was on the side of the night table. I dont know how this place is up and running. Not sure how they pass inspection. No breakfast or coffee(but id pass on that anyway). Even the lobby had am awful smell. I would NEVER stay here again. Definitely not work the money.
Cons: Dirty and uncomfortable.
Okay 5.0
Pros: It was close to the restaurant I had reservations at and there was gas stations close by, too. Water pressure we good in shower & hot. Front desk clerk was so nice, she explained what was around town, the WiFi information & room location. She was amazing.
Cons: It was so dirty, I brought my own Lysol spray & wipes. Towels are an extra fee, so we ran to nearest Family Dollar and bought our own. Cigarette butts, burn holes everywhere, dirty toilet, tv was broken, people who were next door were so loud all night yelling and fighting. It served my purpose for my trip, but will most likely not stay here every again in the future.
Poor 1.0
Pros: nothing
Cons: in a word it was disgusting
Poor 1.0
Pros: Nothing
Cons: Dirtiest place ever. Rained in our room. They wouldn't even give us at least half my money back. Do not stay at this filthy hotel.
Mediocre 3.0
Pros: I did t like the property at all
Cons: Everything it was nasty
Excellent 10.0
Pros: Everything
Mediocre 2.0
Pros: The only thing good about this place3 is that it was available.
Cons: Many: not very clean, front desk was not helpful, the pool was beyond disgusting (there was a used pregnancy test in it). I will never stay here again.
Okay 5.0
Pros: The location was in close proximity to the event for why I was traveling.
Cons: Not necessarily however, there are a few things to note. 1. Service animals are permitted. Pets w/o service animal paperwork are prohibited. 2. The property is currently under renovations. 3. No fridge in room. 4. There are better options for families
Mediocre 2.0
Pros: Nothing
Cons: Red carpet
Good 6.6
Cons: On the bottom set of outside steps that lead to are second floor room there was human feces and the smell was atrocious !!!
Okay 5.3
Pros: It was located in Scranton.
Cons: Had to ask for the sheets to be changed when first arrived. The came and changed them.
Red Carpet Inn and Suites Scranton - Scranton
Rated #14
5.1
Okay 5.1
Based on 167 reviews
Details
Reviews
C$ 107

Cleanliness
4.4
Comfort
4.7
Facilities
4.9
Location
5.4
Overall
4.9
Overall 4.0 Okay
Based on 467 reviews
Cleanliness
4.4
Comfort
4.7
Facilities
4.9
Location
5.4
Overall
4.9
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
3.9
Comfort
4.3
Location
5.0
Services
3.8
Staff
4.8
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
4.8
Comfort
5.0
Facilities
5.0
Location
6.0
Overall
5.4
Cleanliness
4.6
Comfort
4.8
Location
5.5
Services
4.5
Staff
5.4
Cleanliness
4.2
Comfort
4.9
Location
5.5
Services
4.3
Staff
5.1
Cleanliness
4.6
Comfort
5.0
Facilities
4.8
Location
5.6
Overall
4.1
Cleanliness
4.6
Comfort
4.7
Location
5.3
Services
4.6
Staff
5.2

Poor 1.0
Pros: Absolutely NOTHING
Cons: Dirty, really scummy people hanging around, couldn't park near my room, asked for a king room and didn't get it, staff was RUDE, was going to charge me for a service dog, do you want me to go on? Horrible place
Excellent 10.0
Pros: The shower
Mediocre 2.8
Poor 1.0
Pros: Nothing
Cons: Most disgusting place I've ever stayed at the manager refuses to talk to me I've called 20 times really would like a refund but like I said no manager to talk to
Poor 1.0
Pros: This place is disgusting
Cons: Everything and they never put blankets in the room and are blaming me saying I stole them
Poor 1.0
Pros: The bed was comfortable and clean
Cons: Full and overflowing garbage upon arrival and when left. Filthy carpets, peeling wallpaper, disgustingly dirty stairwells in hallways. Room was reasonably clean though considerable dust overlooked. No heat or air, burned plug, no instant coffee or tea, no food or drink whatever. I can't imagine how the health department allows this facility to operate. Needs investigation. Should have taken photos.
Poor 1.0
Pros: It was a joke, terrible,my room. Had a broken lamp. Electric bad, the hallway smells horrible
Mediocre 3.0
Pros: Room was good size, ok furnature, No breakfast but they did have coffee, afordable price, bed was ok, frig and microway worked, great for a one night stay
Cons: overall condition of bathroom was poor as in condition. Needed much updating and some cleaning of cob webs. Not unexpected based on the low afordable price.
Good 6.0
Pros: Size of rooms
Cons: Lack of supplies for room
Poor 1.0
Pros: Nothing
Cons: Please do not stay here if you are a single woman... the front desk man (AJ or AK) asked if I wanted to have sex with him. Asked to come to my room. Proceeded to follow me out to my car to meet my sister who asked to have sex with. We got to our room where he then called our room to see if everything was OK and if he could come up. This man is not a young man he definitely knows better.
Excellent 8.0
Pros: It was great and the workers are friendly
Excellent 10.0
Pros: I like that it was out of town a piece of mind
Cons: It was far away from restaurants and local stores
Okay 4.0
Pros: Allowed to check in hr early. Didn't use them but had refrigerator and microwave.
Cons: Paper sticking inside smoke detector, looked like it had been smoked in as detector was brown. Walls and furniture were dented,chipped. Toilet seat was broke, look like mold of edges of shower. Refrigerator could have been cleaned better, hair found in fridge
Poor 1.0
Pros: Nothing
Cons: Read above
Poor 1.0
Pros: The desk clerk was pleasant and helpful at check-in.
Cons: The first view of my room was a garbage can filled over the top and surrounded by piles of garbage and pizza boxes. The room was in poor shape - there was duck tape on the microwave, the furniture was chipped and beat up, and the rug had a lumpy feel to it - like the pad underneath was in clumps. But we were tired, it was late, and we climbed straight into bed, After watching the "TV" (poor selections -few channels) my husband noticed a BUG about the size of a shirt button crawling up the phone cord on the night stand. It had the look of a bed bug, but was a little too large to be one. Needless to say, we began examining the mattresses for bed bugs. We DID NOT find more bugs, but we found the deplorable state of the mattresses! There were big holes, stains, burn marks, and they were obviously in poor general shape. We tried to sleep (with the lights on!) but after my husband observed that someone had been spitting large globs of spit on the wall, he insisted that we leave early. When we came home, we washed everything that had come in contact with that room! I understand that a cheap hotel isn't going to be cushy, but this was not fit for human habitation. NEVER STAY HERE!
Poor 1.0
Cons: I didn¿t even check in to my room because it was disgusting and run down. And now you folks are saying there is a cancellation fee that can¿t be refunded!!!! Ridiculous!!! I am absolutely unhappy about this experience.
Excellent 10.0
Pros: Everything
Cons: Nothing
Poor 1.0
Pros: It was so disgusting you shouldn¿t have it listed
Cons: Filthy
Mediocre 3.0
Pros: It did have a bed.
Cons: Tub was dirty and moldy. Ceiling was worse!
Poor 1.0
Pros: Nothing.
Cons: It was extremely dirty.
Okay 4.0
Pros: Price
Cons: Room was filthy
Mediocre 2.4
Poor 1.0
Pros: Absolutely nothing! Kid stumbling out of his room with a needle in his arm, staff VERY rude and ignorant
Mediocre 3.0
Pros: Maybe the price.
Cons: I did not like anything about it.
Poor 1.0
Pros: Absolutely nothing !!!! Good thing the bed was clean
Cons: Dirty bathing suit on shelf over hangers,food in refrigerator,poor vacuuming. I would be ashamed to advertise that place. I should have requested a full refund,it was terrible. Oh and the sink was clogged !!!
Okay 5.0
Cons: The tv only had 5 working stations Floor felt tacky
Poor 1.0
Pros: I had to cancel as soon as I seen my room it was the worst experience I got a refund but it was very troublesome to get my money. This hotel needs to be SHUTDOWN Staff was VERY RUDE I would never recommend this to anyone
Cons: Dirty bed sheets chairs had stains on it the floor was very sticky, cigarette burns on bed sheets. Bathroom toilet bowl was filthy. Never will I ever stay here. Worst room I’ve ever seen
Poor 1.0
Pros: This was the filthiest most disquieting place I have ever been in. You should be embarrassed to offer anyone lodging at this place. Someone could get killed at this crack house. I have pictures of the disgusting hellhole.
Cons: Mold, blood, stench, holes in the bedding, trash in the hallway. The list goes on.
Okay 5.0
Cons: Hand prints on the headboards, cigarette burns on the (non-smoking room) sheets and curtains, dirty bathroom.
Poor 1.0
Pros: Price
Cons: very dirty. Stains on sheets. Asked for new sheets was told no.
Mediocre 2.0
Pros: Nothing
Cons: Extremely old and outdated. Did not even want to shower there.
Poor 1.0
Pros: Location
Cons: Cleanliness of the room. Room was freezing. Staff was very rude
Okay 5.0
Pros: Location
Cons: No box on the bed just a mattress and it was hard
Mediocre 3.0
Pros: Proximity to Montage Mountain
Cons: The hotel needs updating and a thorough cleaning.
Mediocre 3.0
Pros: The price couldn't be beaten for this hotel being a place simply to lay our head for one night. Ten minute ride into downtown for dinner. Brand new TV in the room.
Cons: Look. This hotel is NOT going to exceed expectations. It is certainly run down. There are marks where people try to break into rooms. It smells. Light switches don't work. Shifty characters abound. I'm not unhappy with my stay, but I would NEVER go back.
Excellent 9.0
Pros: Clean room and great location.
Cons: No
Mediocre 2.0
Pros: It was close to the location we needed.
Cons: The hotel management very hostile and unfriendly when arriving. Not to mention, they tried to charge me twice for the same room.
Good 6.0
Cons: Beds are extremely uncomfortable, paint was peeling off the walls and you could smell marijuana very intensely in the hallways.
Okay 5.0
Pros: It was close to where i needed to be so that was a plus.
Cons: The room was completely dirty. Clearly not cleaned well on a daily basis as there was cereal on the floor as well as extremely old nail clippings in the bed frame (they were yellow). Did not know how to feel about the pest repellent plugs in i saw.
Okay 4.0
Pros: Bed was comfortable
Cons: Floors need cleaned
Mediocre 3.0
Pros: Location
Cons: The room was sub par for sure.
Good 7.0
Pros: location
Mediocre 2.0
Pros: Not much. Needs a compete remodel.
Cons: Sheets were questionable. Room was poor
Okay 5.0
Pros: Water pressure was good,
Cons: Bathroom door didnt latch
Excellent 8.0
Pros: Right price for budget purposes
Cons: It could be better if more dining table is added. Only two table is available for breakfast. Also, complimentary hot beverage should be offered throughout the day/night.
Mediocre 3.0
Pros: Location
Cons: Blood stains on the sheets, no garbage pickup
Excellent 8.0
Pros: Location very close to 81 south
Cons: All the rooms was very stinky with smoke and missing blankets we rented 3 rooms all the same
Mediocre 2.0
Pros: It was Okay.
Cons: The service.
Okay 4.0
Pros: I had a smoking room and was glad because I would not have felt safe going outside to smoke.
Cons: The room did not appear to be very clean. The rug had obvious cigarette burns all over. I kept my belongings on the dresser and the next day found out from friends that this motel had a large write up in the local paper about bed bugs. I will not stay th
Okay 5.0
Pros: location. The bed was comfortable. Nice refrigerator in room and microwave.
Cons: non-smoking room smelled like smoke. No coffee pot in room. Half the lights didnt work.
Good 7.0
Pros: The price was good and the location was good
Cons: The room could have been cleaner. It was clean for the most part but it smelled of either cigarettes or something. There wasn't anything fresh about it. The shades were disgusting.
Good 6.2
Pros: It was close to the highway
Cons: The deluxe continental breakfast was hardly even poor. No juice, no milk but they at least provided some milk they had 1 English muffin They had a selection of bought in plastic pastries and cold cereal. It was a poor excuse for breakfast It could have been easily fixed. My room had everything but the paint job was very lazy and patched over painting it was a different color brown over a dirty beige and splotches
Okay 5.0
Pros: cost
Cons: old and somewhat rundown
Good 7.0
Pros: It was cleaner than I expected. It was a little tucked away but overall its was definitely a pleasant experience for the price!
Cons: Front desk could have been a little friendlier but thats no big deal for the price, again.
Excellent 8.0
Pros: Everything was not so bad except when the came into the room when we were gone they changed towels but never cleaned all the garbage from the room
Cons: Again if you enter the room take the garbage also the shower curtain liner was very moldy just did not touch it
Mediocre 2.2
Pros: Nothing
Cons: Smelly room, noisy, old and dirty. Remote-ish location. Desk attendant was not friendly. Free breakfast...nothing out toward the close of breakfas but not before the close...not even coffee!!
Mediocre 2.0
Pros: NOTHING
Cons: EVERYTHING HOTEL WAS DISGUSTING AND RUN DOWN I WANT MY MONEY BACK IT WAS NOT WHAT I PAID FOR. WOULDNT EVEN PAY 5 DOLLARS A NIGHT FOR THIS.
Mediocre 2.0
Cons: This place deserves negative stars. Left after 10 minutes. Keep my motherfuckin money. What a dump.
Good 6.5
Pros: Staff was friendly, room was clean
Cons: Had to eat breakfast somewhere else..coffee machine was not working. Hotel in need of updating.
Excellent 10.0
Pros: We stayed here for two nights and had a great time. The staff was helpful and nice, and the room was clean. Room came with TV, microwave, and mini fridge. Hotel is about 5-8 minutes from downtown Scranton but in a quiet area. We would stay here again!
Econo Lodge Scranton near Montage Mountain - Scranton
Rated #15
4.0
Okay 4.0
Based on 467 reviews
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