Good to know
|Distance to city centre||2.9 km|
|Distance to airport||19.3 km|
Time of year
Show reviews that mention
|attentive staff||in 76 reviews|
|bed was comfortable||in 40 reviews|
|buffet breakfast||in 76 reviews|
|city center||in 21 reviews|
|credit card terminal||in 8 reviews|
|dark room||in 72 reviews|
|good location||in 56 reviews|
|good variety of food||in 18 reviews|
|great hotel||in 83 reviews|
|hotel was great||in 80 reviews|
|pin code||in 3 reviews|
|rail station||in 8 reviews|
|staff were very friendly||in 101 reviews|
|swimming pool||in 19 reviews|
|terracotta warriors||in 5 reviews|
|value for money||in 7 reviews|
|walking distance||in 10 reviews|
|western countries||in 2 reviews|
Location is practical, pretty close to city centre. Also a supermarket and mall are nearby. Grand mercure has no swimming pool but the Sofitel nearby has and can be used.
Hotel info mentions that rooms have air conditioning but really the ventilation system is more like a fan. With 40 degrees outside rooms never got cool. After several remarks and housekeeping investigation, we received a stand alone airfan in each room. The food of the chinese restaurant on the compound ( consisting of multiple buildings and hotels) was good.
Lovely hotel, nice room with a huge comfy bed. Breakfast was super.
lovely hotel clean and spacious rooms -Lovely staff and very helpful -Breakfast buffet is good quality
Bad points - this hotel is part of the other hotels on the same complex e.g. it states it has a restaurant and gym but they are in the Sofitel so when I wanted to use the fitness centre I had go to a different hotel which was inconvenient and we wanted to eat dinner at the hotel and were told we needed to go to the Sofitel but couldn’t charge to room as deposit paid wasn’t big enough so we just went back to room and ordered room service. Also when we got dropped off from the station on arrival the taxi driver was very confused where to go and dropped us at the Sofitel so we had to walk around to our hotel with our big bags - The location isn’t convenient it is a long walk from the sites and a taxi is needed but it is impossible to get a taxi from the hotel and you need to flag one down from the main road. We asked for a taxi to the goose pagoda and the concierge ordered us one and we waited ages. Eventually the concierge said sorry no taxi and indicated for us to walk to main road. We implied that it was very difficult to order a taxi by Flagging one down as we get a lot of refusals so he drove us in a buggy to the main road and hauled one for us but it took him a while! - Not best advise given on where to go for restaurant and bars guess language barrier and map provided wasn’t to scale or very useful
Hotel was beautiful. Staff was very attentive. I asked them before hand if they could make it more romantic. They really went above and beyond what I expected. I also got a great deal for the hotel. Mobile, deal of the day. Area was also nice, enclosed area, with other hotels, can use the nice pool in Sofitel, need a swim cap though. Very very satisfied overall.
Not really anything to do with the hotel, but many Didi drivers didn't think they could enter the property. So they parked outside the gate.... Not a big deal haha.
Very calm environment, Good security.
Within the ancient walls of Xian, Grand Mercure Xian on Renmin Square is surrounded by serene courtyards and enchanting gardens which encapsulate the historic riches of the region.Fifty years of Renmin Square history is reflected on the magnificent décor of the hotel's 194 guestrooms and suites. Combining chic Chinese design with modern touches, the rooms are fully equipped for comfort and convenience: room safe, satellite television and a variety of deluxe amenities.
based on 1,665 reviews
Things to Know
- Comfortable beds
- Very quiet
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Grand Mercure Xian on Renmin Square
Most Popular Landmarks
- Bell Tower 1.6 km
- Beilin Museum 1.7 km
- Xi'an Bell Tower and Drum Tower 1.9 km
- Drum Tower 1.9 km
- Great Mosque of Xi'an 2.1 km
- Xi'an City Walls 2.2 km
|Xi'an Xianyang||27.7 km|