Good to know
|Distance to city centre||3.5 km|
|Nearest Airport||Xi'an Xianyang|
|Distance to airport||28.3 km|
Time of year
Show reviews that mention
|baby was old||in 6 reviews|
|bathroom in the room||in 43 reviews|
|comfy bed||in 31 reviews|
|comfy room||in 46 reviews|
|executive lounge||in 8 reviews|
|fresh orange juice||in 6 reviews|
|good breakfast||in 41 reviews|
|great location||in 40 reviews|
|service and good||in 16 reviews|
|speed of internet connection||in 2 reviews|
|staff very friendly||in 58 reviews|
|star hotel||in 44 reviews|
|swimming pool||in 19 reviews|
|thanks to julie||in 6 reviews|
|tv remote||in 6 reviews|
The property was so beautiful and staff was very helpful. They haloed arranges a driver to take us to Terra-cotta warriors for the whole day including stops along the way. The Happy Hour and Afternoon tea was also amazing if you can make the time. We didn’t have the breakfast but I’m sure would have been amazing too. I really appreciated the decor in the lobby, very elegant and historical references.
Break fast should have the vegetarian and non-vegetarian sign on the food counters. It is said the world is not conducive for the vegetarians.
The room had a glass window for the toilet which we did not like and the food did not have the sign.
Location is great, concierge service was excellent!
The room seems damp and smelt of dampness everyday when we returned to the hotel.
My husband and myself stayed at Hilton 4 nights. After a tiring, long and delayed flight we checked in and the room was terrible.. old and dirty, bathroom smelled like an ashtray (it was a non smoking room) they changed our room , but still it was too far from Hilton Hotel standards (don’t trust the pictures at all!!!), every time we had shower in our slippers, because the floor In the shower never looked clean. Western restaurant was terrible as well, even the menu is full of food stains. Every night we had dinner at Chinese restaurant in the hotel, it was very hard to find English speaking waiter and make the order (even though there are pictures), each night it was only us and maximum 1 more table occupied, for this amount of clients the service is extremely bad and slow. Food is ok Last night we had our usual dinner at Chinese restaurant and after we asked for the bill , manager came to our table, interacted our conversation to inform us that our deposit has been finished and we need to add more deposit (at the reception of the hotel). This behavior is extremely rude and unprofessional. The high light of the trip is in-room dining in the morning of our check out , which we were waiting since 6:00am to 6:30am , it never arrived and when we left the room we found out that our order(a door menu which you fill up, put outside and staff supposed to collect it before 3:00am) was never collected. So we left hungry.. We travel a lot around the world and China and this is the first time we experienced such a bad service in a 5 start worldwide known Hotel.
Hospitality Comfort and facilities of room Nice concierge service
Set within the Ancient city Wall of Xian, the unique Hilton Xi'an hotel combines contemporary design and Tang Dynasty artwork and is just a short walk from a wealth of major cultural and entertainment attractions. With its convenient downtown location and range of amenities, this hotel in Xi'an is perfect for both the business and leisure traveler. All of the spacious Guest Rooms and Suites at this Xi'an hotel have generous work surfaces, luxurious Hilton Serenity Beds and wireless internet access. Plan a business or social event with 2400 sq m of flexible space available, including a stunning 1200 sq m Ballroom which can hold up to 1000 guests and features the very latest in audio/visual equipment. Be spoiled for choice with our 3 innovative dining outlets that includes an exquisite fine dining venue, an all-day dining area and a specialty Chinese restaurant. Keep fit in the complimentary Fitness Center by Precor®, swim in the indoor pool or simply relax and rejuvenate body and mind in our luxury Spa.
based on 3,515 reviews
Things to Know
- Friendly atmosphere
- Comfortable beds
- Spacious rooms
- Great reception
Policies vary by room type and provider.
Reviews about Hilton Xi'an
Most Popular Landmarks
- Xingqing Lake 1.9 km
- Beilin Museum 2 km
- Bell Tower 2.2 km
- Xi'an Bell Tower and Drum Tower 2.5 km
- Drum Tower 2.5 km
- Xi'an City Walls 2.6 km
|Xi'an Xianyang||28.3 km|