The staff was friendly but unhelpful. When we asked for ice, we were told their ice machine was broken. The 'solution' offered was for us to go buy our own ice at a store down the street.
The location was decent.
The room was cramped, dirty, and falling apart. Our bathroom door had been ripped out of the wall - we could not close the door or move it at all. The duvet cover only covered the top half of the comforter, while the bottom half was exposed and dirty.
A stay at Hedley House Hotel places you in the heart of York, within a 15-minute walk of York Minster and York National Railway Museum. Featured amenities include express check-out, complimentary newspapers in the lobby, and luggage storage. Self parking (subject to charges) is available onsite.
Based on 982 reviews
Value for money
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