The Pollux

4 stars
Bahnhofstrasse 28, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
+41 27 966 40 00
9.1
Wonderful
based on 723 reviews
723 reviews
Thu 16/7
-
Fri 17/7
2 guests, 1 room
Deals from
C$ 231
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
C$ 231
Double room, bed type unknown
C$ 428
Superior Room, bed type unknown
C$ 558
11 more The Pollux deals
11 more The Pollux deals
Other
Building
Bar
Balcony
Other
Bathroom
Other
Other
Other
Other
Other
Other
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Living room
Outdoors view
Other
Bathroom
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Photos of The Pollux
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Offering a Finnish sauna and a Turkish steam bath, Hotel Pollux is situated in Zermatt and is a five-minute walk from Zermatt-Matterhorn Ski Resort. It is also conveniently located within a 10-minute walk of Zermatt Railway Station.

Hotel Pollux provides several ski facilities, including ski lockers and ski passes. Free Wi-Fi is available for those who need to stay connected while travelling.

The hotel has 35 rooms, all of which are equipped with cable/satellite channels, a hair dryer and a mini bar. The bathrooms feature a shower and offer bathrobes.

Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close when looking to sit down to a meal. A selection of dining options are also found nearby.

The position of Hotel Pollux allows easy access to many tourist attractions on foot. Stockhorn Zermatt and Klein Matterhorn are an easy car ride away.

9.1
Wonderful
723 reviews

Latest deals for The Pollux

Thu 16/7
-
Fri 17/7
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pollux

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Shuttle service (free)
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Public transport tickets
  • Ski equipment rental (on site)
  • Ski pass vendor
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box

Things to do

  • Snow sports gear
  • Ski school
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Skiing
  • Beauty salon
  • Hiking
  • Sledding
  • Ice skating
  • Snowboarding

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Ski storage
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Indoor play area

Pool and spa

  • Spa
  • Steam room
  • Sauna

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Shuttle service (free)

Fitness

  • Fitness centre

Reviews of The Pollux

9.1
Wonderful
723 verified ratings
Wonderful
511
Very good
152
Good
45
Okay
8
Fair
4
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location near the train station and town center, making it convenient for exploring and accessing local attractions. The service was frequently described as friendly, helpful, and attentive, with staff going out of their way to assist guests. Breakfast received positive remarks for its quality and variety. Cleanliness was another highlight, with many guests noting the rooms and facilities were well-maintained. The amenities, including the spa, gym, ski room, and lounge areas, were appreciated for enhancing the overall guest experience. Some negative comments included occasional noise, issues with room size or decor, and rare service lapses, but overall, the feedback was strongly positive.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Amenities9 out of 10
Cleanliness8.5 out of 10
Breakfast8.5 out of 10
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Location

Bahnhofstrasse 28, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum272 m
  • Zermatt-Matterhorn Ski Resort275 m
  • Zermatt Railway Station341 m
  • Gornerschlucht1.6 km
  • Sunnegga Ski Resort1.9 km
  • Unter Gabelhorn3.9 km
  • Riffelsee4.5 km
  • Riffelhorn4.6 km
  • Schwarzsee4.7 km
  • Bosentrift4.8 km
  • Gornergrat5.1 km
  • KOSMA5.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Pollux

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
February
C$ 463
C$ 462
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 103% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Pollux

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Pollux

  • If you’re after a cheap room at The Pollux, then you should consider staying during the low season. The cheapest deals can generally be found in July and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Pollux, plan to stay on a Friday or Tuesday. The most expensive day is usually Monday.
  • The cheapest price a room at The Pollux was booked for on KAYAK in the last 2 weeks was C$ 254, while the most expensive was C$ 254.
  • How long should you stay at The Pollux? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Pollux

  • Where is The Pollux located?

    The Pollux is located at Bahnhofstrasse 28 in Downtown, 0.2 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to The Pollux.

  • When is check-in time and check-out time at The Pollux?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Pollux.

  • Does The Pollux offer free Wi-Fi?

    Yes, The Pollux offers free Wi-Fi.

  • How far is The Pollux from the airport?

    The Pollux is 87.7 km from Milan Malpensa. The Pollux is 89.8 km from Lugano.

  • How does KAYAK find such great The Pollux hotel deals?

    KAYAK scours the web for all room deals available at The Pollux in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pollux and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pollux.

Nearby hotels and places to stay

Closest

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3-star hotel
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3-star hotel
Hotel Derby
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2-star hotel
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Cheapest

See cheapest stays in Zermatt
3-star hotel
43% cheaperHotel Continental7.9 Good (1,204 reviews)0.02 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areasC$ 234+
2-star hotel
21% cheaperHotel Alphubel8 Excellent (2,887 reviews)0.05 kmBar/Lounge, Room service, Free Wi-FiC$ 323+
3-star hotel
21% cheaperHotel Garni Testa Grigia9 Excellent (3,152 reviews)0.04 kmWi-Fi, Coffee machine, Wi-Fi available in all areasC$ 324+
3-star hotel
8% cheaperElite8.7 Excellent (1,205 reviews)0.14 kmBar/Lounge, Free Wi-Fi, Shuttle service (free)C$ 378+

Most recommended

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3-star hotel
Haus Darioli
9.7 Excellent (40 reviews)0.15 kmRestaurant, Free Wi-Fi, Coffee machineC$ 648+
3-star hotel
Hotel Romantica9.7 Excellent (1,093 reviews)0.16 kmBar/Lounge, Free Wi-Fi, Tea/coffee makerC$ 434+
5-star hotel
The Omnia9.6 Excellent (806 reviews)0.14 kmOutdoor pool, Indoor pool, Fitness centreC$ 1,073+
4-star hotel
Schweizerhof Zermatt
9.2 Excellent (1,246 reviews)0.1 kmIndoor pool, Fitness centre, RestaurantC$ 544+

Good to know

Value for money

Distance to downtown

8.5
0.2 km

Everything you need to know for your stay in Zermatt