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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast offers a wide selection of fresh items, including custom-made eggs, cold cuts, bakery products, and a pot of good coffee. The staff at the breakfast area is consistently wonderful, ensuring a delightful start to your day.
How are the hotel's spa and wellness facilities?
The hotel features a great steam room, sauna, hot tub, and pool, providing a perfect way to relax after a day of skiing. The spa and wellness center offers a wonderful experience, adding to the convenience of the place.
What are the hotel's unique amenities?
The hotel offers a huge swimming pool, sauna, hammam, tennis, squash, and a cigar lounge, providing a range of activities for guests to enjoy. The bar and lounge are particularly noteworthy, offering understated luxury with bags of personality.
How is the hotel's staff and customer service?
The staff is described as amazing, friendly, and knowledgeable, dedicated to making guests enjoy their stay. They are warm, friendly, and very accommodating, ensuring a pleasant and comfortable experience.
What practical facilities does the hotel offer?
The hotel is conveniently located near the train station and the heart of Zermatt, offering a great breakfast and a wonderful balcony. Additionally, the hotel provides a great location, friendly staff, and very clean premises.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Matterhorn comes highly recommended.
Consider Low Season Visits
Guests suggested visiting in April for a quieter experience and potentially better rates.
Explore Nearby Attractions
The hotel's proximity to Zermatt-Matterhorn Ski Resort and the Matterhorn Museum makes it convenient for exploring these attractions.
Check Room Temperature
Some guests found the rooms to be too warm with no way to regulate the temperature. It's advisable to inquire about room temperature control upon check-in.
Take Advantage of the Spa
Many guests praised the spa facilities, including the steam room, sauna, hot tub, and pool, as a perfect way to unwind after a day of skiing.
Request a Mountain View Room
Guests recommended requesting a room with a view of the Matterhorn for a truly memorable experience.
Enjoy Breakfast with a View
The breakfast area offers a wide selection of fresh items, and the staff consistently received praise for their service. Try to secure a table with a view for an even more enjoyable breakfast experience.
Consider Room Decor
Some guests found the room decor to be a matter of taste, with dark and cheap furniture. It's advisable to inquire about room decor preferences before booking.
Utilize the Hotel's Location
The hotel's proximity to the train station and the heart of Zermatt, as well as its facilities like the playground, make it a convenient choice for travelers.
Be Mindful of Room Selection
While some guests enjoyed their room's decor and amenities, others found the rooms to feel unclean. It's recommended to communicate any concerns about room cleanliness to the staff promptly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Resort Hotel Alex is located at Bodmenstrasse 12, 0.3 km from the centre of Zermatt. Zermatt-Matterhorn Ski Resort is the closest landmark to Resort Hotel Alex.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Resort Hotel Alex.
Yes, Resort Hotel Alex offers free Wi-Fi.
Resort Hotel Alex is 87.6 km from Milan Malpensa. Resort Hotel Alex is 89.9 km from Lugano.
Yes, Resort Hotel Alex has a pool on-site.
KAYAK scours the web for all room deals available at Resort Hotel Alex in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Resort Hotel Alex and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Resort Hotel Alex.