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Phoenix
3 stars

Phoenix

Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 968 18 19
From
C$ 362
Cheapest

rate per night

8.9
Great
based on 490 reviews
490 reviews
Room type
Provider
Nightly total
Standard Room
C$ 362
Double room
C$ 382
Superior Room
C$ 383

Photos of Phoenix

About Phoenix

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest. Built from natural materials from the Zermatt region, the entire hotel radiates a cosy, homely, yet modern atmosphere. A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax. Many restaurants can be found in the surroundings of the Phoenix hotel.

Latest deals for Phoenix

Thu 1/8
Fri 2/8
Standard Room
bed type unknown
2 twin beds
2 twin beds
Double room
bed type unknown
Deluxe room
2 twin beds
bed type unknown
bed type unknown
Superior Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Phoenix

  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Trash cans

General

  • Seating area
  • Hardwood or parquet floors
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Telephone
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area

Things to do

  • Hiking
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Skiing

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Services and conveniences

  • Safety deposit box
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • Express check-out

Dining

  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Complimentary breakfast

Parking and transportation

  • Shuttle service (additional charge)

Outdoor

  • Balcony

Workspace

  • Desk

Fitness

  • Fitness centre

Spa

  • Massage

Reviews of Phoenix

8.9
Very good490 verified reviews
9.0Couples
8.7Families
8.9Friends
9.2Solo
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the breakfast at Hotel Phoenix?

You can expect a fantastic breakfast with a nice variety, good coffee, an assortment of cheeses, meats, fruit, eggs, and freshly baked breads and bakery items. The breakfast is delicious and offers high quality and varied options.

Are the hotel rooms at Hotel Phoenix clean and comfortable?

Yes, the hotel rooms are modern, very clean, and comfortable. The rooms offer a spacious, modern, and clean environment, ensuring a comfortable stay.

Is the staff at Hotel Phoenix friendly and helpful?

Absolutely, the staff at Hotel Phoenix are very friendly, helpful, and professional. They provide exceptional service and are extremely kind and supportive.

What are the nearby attractions to Hotel Phoenix?

Hotel Phoenix is conveniently located near Zermatt Railway Station, Zermatt-Matterhorn Ski Resort, Matterhorn Museum, Sunnegga Ski Resort, and various other attractions, making it an ideal location for exploring the area.

Does Hotel Phoenix offer a good view of the Matterhorn?

Yes, Hotel Phoenix offers a stunning view of the Matterhorn from the balcony and some rooms. The location provides a great view of the Matterhorn, adding to the overall experience.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests recommended booking a room with a balcony facing the fountain for spectacular views.

Consider Room Size for Longer Stays

Some guests found the rooms a bit small for longer stays, so consider this when booking for an extended visit.

Take Advantage of the Breakfast

Many guests praised the fantastic breakfast with a wide variety of options, so be sure to indulge in the morning spread.

Check Room Amenities

Some guests noted that the rooms lacked certain amenities, such as a coffee capsule for the in-room coffee machine, so it's advisable to check for these before your stay.

Consider Location for Skiing

The hotel's location is ideal for skiing, with proximity to the Sunnegga funicular, making it a great choice for ski enthusiasts.

Be Mindful of Noise

Some guests mentioned noise disturbances, so if you're sensitive to noise, it may be helpful to inquire about this when booking.

Request a Matterhorn View

Guests highly recommended requesting a room with a view of the Matterhorn, as it provided a stunning and memorable experience.

Take Advantage of the Gym

Access to the gym was highlighted as a nice bonus, so if you enjoy fitness, make use of this facility during your stay.

Consider Transportation

Due to the hotel's location, guests recommended considering electric taxi service if carrying heavy luggage, as there are slopes along the way.

Engage with the Owners

Guests appreciated the opportunity to interact with the owners and found their insights and advice to be valuable, so consider engaging with them during your stay.

Location

Untere Wiestistrasse 11, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station0.4 km
  • Zermatt-Matterhorn Ski Resort0.4 km
  • Matterhorn Museum0.8 km
  • Sunnegga Ski Resort1.5 km
  • Gornerschlucht2 km
  • Bosentrift4.3 km
  • Unter Gabelhorn4.3 km
  • Riffelsee4.6 km
  • Riffelhorn4.8 km
  • Gornergrat5.1 km
  • KOSMA5.1 km
  • Schwarzsee5.2 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 10:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Phoenix

Low season

September

High season

March

Average price (weeknight)

C$ 519

Average price (weekend night)

C$ 434
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 40% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Phoenix

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Phoenix

  • If you’re after a cheap room at Phoenix, then you should consider staying during the low season. The cheapest deals can generally be found in September and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Phoenix, plan to stay on a Tuesday or Thursday. The most expensive day is usually Saturday.
  • The cheapest price a room at Phoenix was booked for on KAYAK in the last 2 weeks was C$ 352, while the most expensive was C$ 352.
  • How long should you stay at Phoenix? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Phoenix

  • Where is Phoenix located?

    Phoenix is located at Untere Wiestistrasse 11, 0.5 km from the centre of Zermatt. Zermatt Railway Station is the closest landmark to Phoenix.

  • When is check-in time and check-out time at Phoenix?

    Check-in time is 3:00 PM and check-out time is 10:30 AM at Phoenix.

  • Does Phoenix offer free Wi-Fi?

    Yes, Phoenix offers free Wi-Fi.

  • How far is Phoenix from the airport?

    Phoenix is 87.6 km from Milan Malpensa. Phoenix is 89.9 km from Lugano.

  • How does KAYAK find such great Phoenix hotel deals?

    KAYAK scours the web for all room deals available at Phoenix in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix.

Nearby hotels and places to stay

2-star hotel
26% cheaperPop-Up Bed & Breakfast Zermatt0.06 kmC$ 276+
3-star hotel
25% cheaperHotel Holiday8.5 Excellent (812 reviews)0.09 kmRestaurant, Bar/Lounge, Room serviceC$ 282+
4-star hotel
Luxury Residence Colosseo Zermatt9.7 Excellent (234 reviews)0.09 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 676+
4-star hotel
Resort La Ginabelle9.1 Excellent (622 reviews)0.11 kmOutdoor pool, Indoor pool, Spa and wellness centreC$ 649+
2-star hotel
26% cheaperPop-Up Bed & Breakfast Zermatt0.06 kmC$ 276+
3-star hotel
25% cheaperHotel Holiday8.5 Excellent (812 reviews)0.09 kmRestaurant, Bar/Lounge, Room serviceC$ 282+
4-star hotel
10% cheaperSunstar Hotel Zermatt0.15 kmRestaurant, Room service, Free Wi-FiC$ 337+
4-star hotel
Resort La Ginabelle9.1 Excellent (622 reviews)0.11 kmOutdoor pool, Indoor pool, Spa and wellness centreC$ 649+
4-star hotel
Luxury Residence Colosseo Zermatt9.7 Excellent (234 reviews)0.09 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 676+
4-star hotel
Resort La Ginabelle9.1 Excellent (622 reviews)0.11 kmOutdoor pool, Indoor pool, Spa and wellness centreC$ 649+
3-star hotel
25% cheaperHotel Holiday8.5 Excellent (812 reviews)0.09 kmRestaurant, Bar/Lounge, Room serviceC$ 282+
4-star hotel
10% cheaperSunstar Hotel Zermatt0.15 kmRestaurant, Room service, Free Wi-FiC$ 337+

Good to know

Value for money

8.6

Distance to downtown

0.5 km