Overview

Krystal Beach Acapulco

Ave Costera Miguel Aleman 163, 39670 Acapulco, GR, Mexico
+52 744 485 5050

C$ 76+

Overall guest ratings

7.2/10 Good
based on 812 reviews

Review highlights

  • 8.2
  • 4.2
  • 4.1
  • 3.5

Nearby

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    About

    Location.

    The Avalon Excalibur Acapulco stands on the Hornos Beach midway along Acapulco, Mexico's resort strip. This hotel is positioned 2 blocks from the Zona Dorado shops and restaurants, and downtown Acapulco is less than 1 kilometer away.

    Hotel Features.

    Aquamarina serves international buffets for breakfast, lunch, and dinner. This business-friendly hotel include free WiFi. Family-friendly property amenities include supervised children's activities and childcare services (surcharge). For recreation and relaxation, this hotel offers an outdoor pool, poolside bar, 45 thatched-roof palapas, and umbrellas that dot the beach. Several nights a week, the activities/entertainment staff presents shows performed in the Bellavista restaurant. Daylight activities include kayak tours of Acapulco Bay, handicrafts, pool aerobics, darts, dance lessons, and beer-drinking contests.

    Guestrooms.

    The Avalon Excalibur Acapulco offers 400 air-conditioned guestrooms and suites in a 19-story building. All accommodations feature balconies with views of the city and mountains to the east or Acapulco Bay to the west. Additional room amenities include televisions with cable service, in-room safes, and complimentary toiletries. Located on the top floor, suites feature balconies and contemporary Mexican furnishings. Room and suite décor features tile floors, white ceilings, pastel-accented walls, and light-colored wood furniture. Connecting/adjoining rooms are available on request.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Beachfront
    • Accessible
    • Laundry service
    • Golf
    • Child pool
    • Beauty salon
    • Tennis
    • Fitness centre
    • Steam room
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • No smoking
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    based on 812 reviews
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
      5.2 "Only 52% found the restaurant service to be good."
    • 4.2 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.1 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      2.3 "Air conditioning was criticized by 77%."
      3.5 "65% said rooms were dirty."
      1.7 "83% didn't like the uncomfortable beds."
    • 3.5 "Value below average."
      0.0 "The price was too high for 100%."
    • 3.5 "Bar is not good."
    • 3.3 "Not very comfortable."
      2.3 "Air conditioning was criticized by 77%."
      1.7 "83% didn't like the uncomfortable beds."
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    Overall Rating

    7.1 Good
    based on 162 reviews
    • 8.2 "Location is great."
    • 6.4 "Service is ok."
      5.1 "Only 51% thought the service was professional."
    • 4.1 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."
      2.1 "Air conditioning was criticized by 79%."
      1.5 "85% didn't like the uncomfortable beds."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.3 "Value below average."
    • 3.1 "Quite uncomfortable."
      2.1 "Air conditioning was criticized by 79%."
      1.5 "85% didn't like the uncomfortable beds."
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    Overall Rating

    6.8 Good
    based on 649 reviews
    • 8.0 "Location is great."
    • 5.9 "Service is ok."
    • 4.5 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.2 "Rooms are not good."
      1.7 "83% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      2.0 "80% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      2.4 "Air conditioning was criticized by 76%."
    • 3.6 "Value below average."
    • 3.3 "Not very comfortable."
      2.0 "80% didn't like the uncomfortable beds."
      2.4 "Air conditioning was criticized by 76%."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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