|Top route||Florence Peretola to Frankfurt am Main|
|Top airport||Munich Franz Josef Strauss|
Pessimo. In ritardo e la richiesta di assistenza per le due signore ottantenni non è stata onorata a Milano, malgrado fosse stata onorata a Monaco. Pessimo e inaffidabile
On board service was very good. Airport service in Frankfurt was chaotic.
The Verona airport is 70 years behind the times. Boarding takes forever. First, you line up at the gate, then you go outside and wait at a barrier, after a long while a bus comes and boarding it is random, then you arrive at the plane and climb quite a few steps to board, again in no particular order.
You lost my luggage. You delayed my flight 1 hour. We didn't arrive in time and missed events we scheduled because we had to sit in the airport for 2 hours to file a claim
very bad The bus does not have AC and the windows do not open either. Airplane seats are very hard, very uncomfortable.
Pros: Good connection short layover
Cons: Food and beverage and no fee for luggage
Cons: I had many problems to do the checkin with my little dog, Lufthansa didn't help me. I can't to flight and when I tried rebooking the flight, I need to buy a new ticket because though I was in the checkin on Zurique airport talking with Lufthansa staff, they considered that a NOSHOW ocurred.
Pros: Everything was fine!
Cons: Everything was fine!
Cons: Charge for the bag at front desk
Cons: Air Dolomiti cancelled our flight to Frankfurt. Had to fly from Milan. Very disappointed! Cost us extra $$$!
Cons: Could have been on time so the next flight wasn’t missed
Pros: Cleanliness of airline
Cons: Baggage price could’ve been more informative and more reasonable pricing
Cons: Missed flight because of internal airport transit services. Lufthansa couldn’t rebook because Air Dolomiti was the carrier. Air Dolomiti had no customer service hotline open so I missed all possible flights. Had to book a $300 flight to make an international connection. Customer service was poor.
Pros: The crew was amazing, and the seat was good because the woman close to me I guess went out for a walk, as she got up after take-off and never came back.
Cons: They ran out of one of the options for lunch, so my choice was, "Or steak." But it was good, so... Good.
Pros: Seats are pretty hard and uncomfortable! Crew was ok!
Pros: The seat was ok the food was horrible the staff seemed sweet
Cons: It was ok better food
Cons: Flight left Pisa late. We had 90 mins to make a connection in Munich and we barely made it after running as fast as possible through the airport. Having to take a bus between the plane and the gate in Pisa and Munich is very inconvenient.
Pros: The crew is very good and efficient
Cons: Due to timing the second meal was lunch and I feel should have been breakfast.
Pros: Seats were good.
Cons: I’n 6’4” or 194cm. Legroom was ok, but could be a bit more.
Cons: Seat was a little thin but plane was great for a two hour flight. Crew was very nice and spoke English which was a nice surprise. Chocolate cookie was yummy.
Cons: The crew was 2 hours late to the plane
Pros: Nothing, because I didn't take this flight back. I bought these tickets through Kayak. I realized that Sunday, June 16 was father's day and i wanted to travel back on Saturday, June 15. The airline said i could not move the tickets. Kayak said there was NOTHING they could do. (see below for more)
Cons: Kayak referred me to Flyus.com - neither were helpful. Was told i could not cancel the flight back. I told them they were obligated to give me the TAX even if non-refundable. The experience was terrible and i had to buy $1730 ticket from AmericanAir to come home. Won't be using FlyUs or Kayak again
Pros: Extremely roomy seats and great staff.
Cons: NO compliants at all.
Cons: Flight was delayed 25min, Had to wait 15min for baggages Bus transfer to airport
Pros: The crew seemed very nice but there was hardly any interaction, so I cannot give a definitive answer
Cons: We were kept waiting at check in until the very last moment. I had booked the flights a year in advance yet we were told that because the flight was fully booked and the weather conditions were not good, the WE would be bumped from the flight, our bags were lost, we were told the wrong gate to go to
Cons: I am hard pressed to find anything wrong with the service, but I could do without flight delays. Anyone that flies knows those things happen though.
Cons: Same as previous
Cons: Delayed bc of plane not scheduled causing me to miss next flight and keeping me out of work for a day without reimbursement
Pros: Easy flight, early warning on delays via text
Cons: Entertainment, weather delays not controllable.
On board Air Dolomiti flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the Air Dolomiti assistance team will most likely ask you to pay extra for checked luggage.
Air Dolomiti offers direct flights to 28 cities in 10 different countries. Frankfurt am Main, Florence, and Turin are the most popular cities covered by Air Dolomiti.
Air Dolomiti concentrates most of its flight operations in Munich.
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