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Pessimo. In ritardo e la richiesta di assistenza per le due signore ottantenni non è stata onorata a Milano, malgrado fosse stata onorata a Monaco. Pessimo e inaffidabile

The Verona airport is 70 years behind the times. Boarding takes forever. First, you line up at the gate, then you go outside and wait at a barrier, after a long while a bus comes and boarding it is random, then you arrive at the plane and climb quite a few steps to board, again in no particular order.

You lost my luggage. You delayed my flight 1 hour. We didn't arrive in time and missed events we scheduled because we had to sit in the airport for 2 hours to file a claim

very bad The bus does not have AC and the windows do not open either. Airplane seats are very hard, very uncomfortable.

Pros: Good connection short layover

Cons: Food and beverage and no fee for luggage

Cons: I had many problems to do the checkin with my little dog, Lufthansa didn't help me. I can't to flight and when I tried rebooking the flight, I need to buy a new ticket because though I was in the checkin on Zurique airport talking with Lufthansa staff, they considered that a NOSHOW ocurred.

Cons: Missed flight because of internal airport transit services. Lufthansa couldn’t rebook because Air Dolomiti was the carrier. Air Dolomiti had no customer service hotline open so I missed all possible flights. Had to book a $300 flight to make an international connection. Customer service was poor.

Pros: Seats are pretty hard and uncomfortable! Crew was ok!

Pros: The seat was ok the food was horrible the staff seemed sweet

Cons: It was ok better food

Cons: Flight left Pisa late. We had 90 mins to make a connection in Munich and we barely made it after running as fast as possible through the airport. Having to take a bus between the plane and the gate in Pisa and Munich is very inconvenient.

Pros: Nothing, because I didn't take this flight back. I bought these tickets through Kayak. I realized that Sunday, June 16 was father's day and i wanted to travel back on Saturday, June 15. The airline said i could not move the tickets. Kayak said there was NOTHING they could do. (see below for more)

Cons: Kayak referred me to Flyus.com - neither were helpful. Was told i could not cancel the flight back. I told them they were obligated to give me the TAX even if non-refundable. The experience was terrible and i had to buy $1730 ticket from AmericanAir to come home. Won't be using FlyUs or Kayak again

Pros: The crew seemed very nice but there was hardly any interaction, so I cannot give a definitive answer

Cons: We were kept waiting at check in until the very last moment. I had booked the flights a year in advance yet we were told that because the flight was fully booked and the weather conditions were not good, the WE would be bumped from the flight, our bags were lost, we were told the wrong gate to go to

Cons: Same as previous

Cons: Delayed bc of plane not scheduled causing me to miss next flight and keeping me out of work for a day without reimbursement