Golden Tulip Al Jubail

Friendly staff Spacious room Good location Room service and house keeping fast response Saudi females at the reception Quick check in and out

The mattress is extra hard -not comfortable- the decoration and furniture are old needs renovation, shower cabin is very small, toiletries is of low quality, towels are old with stain spots on some of them, ceiling is old and have some parts with different colours, TV screens are old and limited cable channels, difficult parking outside the hotel, difficult Access from front door if you have baby strollers, very limited choices inside the Gym with old devices, no towels available around swimming pool, water of the pool over heated a little, no enough chairs to set around, sm swimming pool for kids only, no trash available on spot, old slow elevator, only single bell boy available so you should wait till he finished whatever he is doing.

Geyser in washroom did not work. Maintenance team too slow to act on the heater fixation. Reception too slow to act on the booking details.