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Tru by Hilton Albany Crossgates Mall
3 stars

Tru by Hilton Albany Crossgates Mall

1651 Western Avenue, Albany, NY 12203, United States
Albany, NY
See location+1 518 704 4010
From
C$ 146
Cheapest

rate per night

8.3
Very good
based on 649 reviews
649 reviews
Room type
Provider
Nightly total
King room
C$ 146
Double room
C$ 173
Standard Room
C$ 178
39 more Tru by Hilton Albany Crossgates Mall deals
39 more Tru by Hilton Albany Crossgates Mall deals

Photos of Tru by Hilton Albany Crossgates Mall

Overview

Rating

Set in Albany, Tru by Hilton Albany Crossgates Mall is a five-minute walk from Crossgates Mall and features an indoor pool. It also provides free Wi-Fi, meeting rooms and a 24-hour business centre.

This cosy hotel offers a lift, a designated smoking area and billiards. A vending machine is also available to guests.

Every room at Tru by Hilton Albany Crossgates Mall features a refrigerator and all the necessities for a comfortable stay. They are also equipped with a microwave and a hair dryer.

The area surrounding the hotel has a variety of restaurants and cafés. Guests can also visit Stuyvesant Plaza.

Rating
8.3
Very good
Based on 649 verified guest reviews

Latest deals for Tru by Hilton Albany Crossgates Mall

Wed 7/5
Thu 8/5
Standard Room
bed type unknown
C$ 178
bed type unknown
C$ 232
King room
1 king bed
C$ 146
1 king bed
C$ 170
1 king bed
C$ 173
Queen room
2 queen beds
C$ 183
2 queen beds
C$ 190
2 queen beds
C$ 203
Double room
2 double beds
C$ 173
2 double beds
C$ 185
2 double beds
C$ 199
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Tru by Hilton Albany Crossgates Mall

  • Indoor pool
  • Fitness centre
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Services and conveniences

  • Business centre
  • Wake-up service
  • Express check-out
  • Meeting/Banquet facilities
  • Mini-market on site
  • 24hr front desk

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Designated smoking area

Media and entertainment

  • Radio
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Dining

  • Refrigerator
  • Microwave
  • Snack bar

Bathroom

  • Hairdryer
  • Shower

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Pool table

General

  • Telephone
  • Privacy curtain

Pool

  • Heated pool
  • Indoor pool

Parking and transportation

  • Free parking

Outdoor

  • Grill

Laundry

  • Iron and ironing board

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Reviews of Tru by Hilton Albany Crossgates Mall

8.3
Very good
649 verified ratings
Wonderful
343
Very good
116
Good
80
Okay
16
Fair
32
Mediocre
21
Poor
41

Summary of reviews

Guests say
Overall, guests found the hotel to be clean and well-located, with a comfortable bed and friendly staff. However, many expressed dissatisfaction with the atmosphere, describing it as cold and sterile, and some noted issues with room size and amenities. The breakfast received mixed reviews, and there were complaints about noise from other guests.
AI-generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Bed Comfort8.5 out of 10
Service8 out of 10
Room Size2.5 out of 10
Atmosphere2 out of 10
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All reviews

9.1
Wonderful
Nancy, Dec 2019
Pros (+) Clean, great staff, and not too bad for the price. Love that the mall was close by. Lots of places to eat near by. Love the free parking, free breakfast, and free WiFi.
Cons (-) Had a room with a king size bed. The room was a little small but very modern minimalistic feel.
9.1
Wonderful
Danielle, Mar 2019
Pros (+) very comfortable bed, friendly, helpful staff
Cons (-) we had some noisy travelers around us. i heard another guest’s alarm clock going off.

Location

1651 Western Avenue, Albany, NY 12203

What's nearby

  • Albany Pine Bush Preserve3.6 km
  • Emmaus United Methodist Church5.6 km
  • Washington Park7.6 km
  • Lark Street8.2 km
  • Washington Avenue Armory Sports and Convention Arena8.2 km
  • University Club of Albany8.4 km
  • Albany Institute of History and Art8.4 km
  • Cathedral of All Saints8.6 km
  • Stephen and Harriet Myers House8.6 km
  • New York State Museum8.7 km
  • New York State Capitol8.7 km
  • Empire State Plaza8.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Tru by Hilton Albany Crossgates Mall

Low season

December

High season

August

Average price (weeknight)

C$ 204

Average price (weekend night)

C$ 201
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 30% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Tru by Hilton Albany Crossgates Mall

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Tru by Hilton Albany Crossgates Mall

  • If you’re after a cheap room at Tru by Hilton Albany Crossgates Mall, then you should consider staying during the low season. The cheapest deals can generally be found in December and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Tru by Hilton Albany Crossgates Mall, plan to stay on a Wednesday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at Tru by Hilton Albany Crossgates Mall was booked for on KAYAK in the last 2 weeks was C$ 213, while the most expensive was C$ 213.
  • How long should you stay at Tru by Hilton Albany Crossgates Mall? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Tru by Hilton Albany Crossgates Mall

  • Where is Tru by Hilton Albany Crossgates Mall located?

    Tru by Hilton Albany Crossgates Mall is located at 1651 Western Avenue, 9.4 km from the centre of Albany. Albany Pine Bush Preserve is the closest landmark to Tru by Hilton Albany Crossgates Mall.

  • When is check-in time and check-out time at Tru by Hilton Albany Crossgates Mall?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Tru by Hilton Albany Crossgates Mall.

  • Does Tru by Hilton Albany Crossgates Mall offer free Wi-Fi?

    Yes, Tru by Hilton Albany Crossgates Mall offers free Wi-Fi.

  • Does Tru by Hilton Albany Crossgates Mall offer free parking?

    Yes, Tru by Hilton Albany Crossgates Mall offers free parking.

  • How far is Tru by Hilton Albany Crossgates Mall from the airport?

    Tru by Hilton Albany Crossgates Mall is 7.1 km from Albany Intl. Tru by Hilton Albany Crossgates Mall is 118.1 km from Rutland.

  • Does Tru by Hilton Albany Crossgates Mall have a pool?

    Yes, Tru by Hilton Albany Crossgates Mall has a pool on-site.

  • How does KAYAK find such great Tru by Hilton Albany Crossgates Mall hotel deals?

    KAYAK scours the web for all room deals available at Tru by Hilton Albany Crossgates Mall in Albany and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Tru by Hilton Albany Crossgates Mall and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Tru by Hilton Albany Crossgates Mall.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Homewood Suites by Hilton Albany Crossgates Mall
8 Excellent (188 reviews)0 kmIndoor pool, Fitness centre, Free Wi-FiC$ 275+
3-star hotel
1% cheaperResidence Inn by Marriott Albany Washington Avenue7.9 Good (150 reviews)0.82 kmIndoor pool, Fitness centre, Free Wi-FiC$ 250+
2-star hotel
24% cheaperHampton Inn Albany-Western Ave/University Area8.7 Excellent (875 reviews)1.71 kmIndoor pool, Fitness centre, Free Wi-FiC$ 194+
Rental
Tumbaros
0.11 kmHot tub, Kitchen, kitchenette

Cheapest

See cheapest stays in Albany
2-star hotel
24% cheaperHampton Inn Albany-Western Ave/University Area8.7 Excellent (875 reviews)1.71 kmIndoor pool, Fitness centre, Free Wi-FiC$ 194+
3-star hotel
1% cheaperResidence Inn by Marriott Albany Washington Avenue7.9 Good (150 reviews)0.82 kmIndoor pool, Fitness centre, Free Wi-FiC$ 250+
3-star hotel
Homewood Suites by Hilton Albany Crossgates Mall
8 Excellent (188 reviews)0 kmIndoor pool, Fitness centre, Free Wi-FiC$ 275+
Rental
Tumbaros
0.11 kmHot tub, Kitchen, kitchenette

Most recommended

See most recommended stays in Albany
2-star hotel
24% cheaperHampton Inn Albany-Western Ave/University Area8.7 Excellent (875 reviews)1.71 kmIndoor pool, Fitness centre, Free Wi-FiC$ 194+
3-star hotel
Homewood Suites by Hilton Albany Crossgates Mall
8 Excellent (188 reviews)0 kmIndoor pool, Fitness centre, Free Wi-FiC$ 275+
3-star hotel
1% cheaperResidence Inn by Marriott Albany Washington Avenue7.9 Good (150 reviews)0.82 kmIndoor pool, Fitness centre, Free Wi-FiC$ 250+
Rental
Tumbaros
0.11 kmHot tub, Kitchen, kitchenette

Good to know

Value for money

8.1

Distance to downtown

9.4 km

Nearest Airport

Albany Intl

Distance to airport

8.0 km

Everything you need to know for your stay in Albany