The front desk staff was very kind and helpful.
Bistro staff in the morning was not aware of the free Platinum arrival coffee. The Bistro staff in the evening was not aware that one of their sandwiches came with the soup as well as the sides - I was told "no" when I questioned what was written on the menu before they double checked with the kitchen manager who confirmed what I was saying. The gym is incredibly hot with no A/C (at least not during the week I was there). It is also old with very limited equipment. Many of the buttons on my TV remote did not work - when they attempted to replace the remote, none of the buttons on the new remote worked. The A/C in the room is also not on a thermostat and runs constantly. This hotel needs a lot of updates/renovations and additional consistent training for their Bistro staff.
Great location, safe area, beautiful indoor pool area and courtyard, and very nice, clean, comfortable rooms!
The Courtyard Albuquerque delivers a comfortable, relaxing hotel experience in the heart of the city's Journal Center Business Park. Our design and décor reflects Albuquerque's South-Western flare and our Native American heritage. Our comfortable rooms offer everything busy travelers need during their New Mexico stay. Spacious accommodations offer private open-air balconies, free Wi-Fi access, flat-screen TVs, and pillowtop mattresses. Relax and unwind at our beautifully landscaped courtyard or at our indoor pool and whirlpool, or enjoy a bite at the Bistro restaurant. If you're planning an event in North Albuquerque, you can take advantage of our 4,000 square feet of venue space; we also host outdoor events in our courtyard, or in the covered patio. If you're looking to explore, the area surrounding our hotel offers numerous golf courses, various wildlife parks, and museums like the New Mexico Museum of Natural History, Albuquerque Aquarium, and Rio Grande Zoo. Book your stay at our hotel today!
Based on 705 reviews
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